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Posted Date 3 weeks ago(3/26/2021 10:55 AM)
KEY RESPONSIBILITIES    Reporting to the Manager of Patient Services, the incumbent will be responsible for: - Responding to patient referrals from the Care Coordinator and follows WWLHIN procedures to properly administer OT or PT services to patients - Assessing factors influencing the patient’s ability to function in their environment, using a variety of standardized and non-standardized assessment tools - Determining patient centered therapy goals and providing treatment program to increase optimal performance, independence, and safety - Reassessing patient progress on an ongoing basis, adjusting treatment program as needed - Managing service delivery in conjunction with Care Coordinators, patients, their family members/caregivers/substitute decision-makers (SDMs), primary care and other service providers, via telephone, home visiting, office visiting, and written correspondence - Teaching and assigning specific aspects of patient care to a person deemed competent and capable to carry them out and accepts responsibility for these delegated tasks according to standards of the College of Occupational Therapists of Ontario (COTO) or College of Physiotherapists of Ontario (CPO) - Discharging patients when appropriate and referring patients to other in house services or outside organizations if necessary - Participating in program development and quality improvement initiatives to improve patient care. - Performing other duties as assigned.   EDUCATION AND EXPERIENCE - In depth knowledge of rehabilitative care services and other community resources. - Membership in good standing, with the appropriate college, as an Occupational Therapist or Physiotherapist. - Relevant clinical occupational therapy or physiotherapy experience in a community/health care environment e.g. home safety assessments. - Comprehensive and up-to-date knowledge of occupational therapy/physiotherapy tools, processes, equipment, and assistive technology. - Proven skills in the areas of assessment, communication, interviewing, problem solving, interpersonal and leadership within a team based setting. - Minimum of one year of community therapy experience is preferred. - The ability to work independently in a highly organized manner is required. - This position also requires proficiency in the use of a personal computer in a windows networked environment, using Word and database software. - The ability to travel throughout Waterloo Region and Wellington County is required. - Fluency in French language preferred.   This position may be required to provide relief at other LHIN locations or teams as needed and may be part of the on call rotation as per the provisions of the ONA collective agreement.   WWLHIN strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at hr.ww@lhins.on.ca for assistance.    If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements to Human Resources (e-mail: hr.ww@lhins.on.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   THE WATERLOO WELLINGTON LHIN IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2021-4806
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 2 weeks ago(3/29/2021 4:06 PM)
Provides bi-lingual reception and administrative support for the WWLHIN Offices.  Initial point of contact for enquiries from the public and other involved parties.  Performs various general office duties as required. KEY RESPONSIBILITIES - Greeting visitors and guests to the WWLHIN -Waterloo Office; - Responding to and direct incoming phone calls and inquiries; - Sorting and distributing daily mail, preparing outgoing correspondence; - Providing administrative support to office staff as required; - Maintaining office inventory (i.e., office supplies, forms and janitorial items); - Other duties as required.   EDUCATION AND EXPERIENCE - Successful completion of grade 12, plus an additional program of up to one year in duration(business administration, office administration, etc.) - One to two years relevant administrative office experience. - Proven experience with multi-line switchboard. - Proficient in the operation of a personal computer in a networked environment using computer software and data entry skills. - Ability to communicate effectively in both oral and written formats, in French and English, with internal staff and external clients - Ability to organize workload and prioritize work to meet deadlines, along with the ability to multi-task and respond to changing priorities, and to work independently. - Oral and written fluency in French language required.   WWLHIN strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at hr.ww@lhins.on.ca for assistance.  If you are interested in this position, please submit a cover letter in French, along with a detailed resume in both English and French, outlining how your skills, qualifications and experience meet the position requirements to Human Resources (e-mail: hr.ww@lhins.on.ca). The interview will be in English and oral French will be assessed. We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   THE WATERLOO WELLINGTON LHIN IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2021-4807
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 1 week ago(4/7/2021 1:19 PM)
Are you an experienced registered nurse (BScN or diploma) looking for a different kind of practice environment, and comfortable practising both independently and as part of a team? This could be what you’ve been looking for.   As an integral part of our Rapid Response Nursing (RRN) team, you will work with medically complex children, and frail adults and seniors with complex needs and/or high-risk characteristics such as congestive heart failure, to ensure a smooth transition from acute care to home care. You will achieve this in two ways: by connecting with primary care and by providing hands-on rapid response home care. In fact, you’ll make the first in-home nursing visit to high-needs patients within 24 hours of their discharge from hospital, during which you’ll confirm the hospital discharge care plan, emphasize the importance of primary care to avoid re-hospitalization, and reconcile medications. You will also provide support to patients for up to 30 days post-discharge.     What will you do? - Review the discharge care plan and confirm outstanding medical tests have been scheduled and transportation etc. is available - Either directly or in partnership with a pharmacist, ensure new prescriptions are filled and conduct a medication reconciliation to confirm no drug interactions or contraindications exist - Review medication protocol with client and/or caregiver; answering any questions - Contact the primary care physician and provide an update on the recent hospitalization and post-discharge regime - Recommend and facilitate, as appropriate, a one-week client follow-up visit with the primary care physician - Identify clients requiring an accelerated LHIN in home assessment and home care services; working with the Care Coordinator to facilitate the home assessment visit - Inform and support the Care Coordinator in developing the client’s care plan and ensuring a smooth transfer of the primary care physician and pharmacist to the ongoing care team - Answer any questions or concerns of the client and/or caregiver; providing LHIN phone number for support - Act as a spokesperson as required; interpreting the role of the LHIN to clients, health care professionals and to the public - Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees - Participate in establishing, maintaining, and monitoring standards of care for the client, including committee work and active participation and contribution to quality initiatives - Other duties as assigned.     What must you have? - Membership, in good standing, with the College of Nurses of Ontario - BScN or diploma in Nursing - 5+ years of relevant experience as a Registered Nurse - Working knowledge of community resources and roles of health care professionals - Knowledge of direct care/case management models used in community health care organizations - Solid knowledge of health care-related legislation and practices - Ability to provide best practice care in management of skills, including wounds, drains, catheters, chest tubes, injections, IV medication administration and line maintenance - Working knowledge of the nursing process, the consultation process, program planning and crisis management - Advanced assessment and diagnostic reasoning skills - Effective interpersonal, organizational and planning skills - Ability to communicate effectively with patients, their families and other individuals involved in the circle of care, to follow through with care plan directives - Demonstrated awareness of cultural diversity and ability to handle confidential issues discreetly and sensitively - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Case Management Certificate - Emergency/critical care, community nursing, medicine/surgical and rehab experience - Ability to speak French or another second language     Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.   Through a dedicated team of 400+ employees, the Waterloo Wellington LHIN provides care to almost 39,000 patients each year, including more than 5,800 children. Our work ranges from providing information and referral services, to supporting transitions between hospital, adult day programs, long-term care, and respite or convalescent care.       All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2021-4823
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 6 days ago(4/8/2021 10:00 AM)
POSITION SUMMARY Reporting to the Director, System Design, Integration & Digital Health, the French Language Services Planner assists Home and Community Care Support Services Waterloo Wellington (HCCSS-WW) in collaboration with the FLHS Office of the MOHLTC to improve the health status of Francophones by developing mechanisms to ensure the integration of French Language Services (FLS) in the health care system which will increase the availability of services in French and improve access to those services in accordance with the French Language Services Act (FLSA). The French Language Service Planner provides insights into and manages community issues and concerns, provides support to other LHIN program areas in identifying and implementing appropriate communication and strategic direction, and liaises with the Ministry and French language groups on health issues. Responsible for driving change related to the health of Francophones in order to achieve improved patient experience, health outcomes and value for money   The French Language Services Planner participates in and demonstrates an understanding of quality, risk and patient safety principles and practices, following all safe practices and procedures to support a safe patient and working environment.   KEY RESPONSIBILITIES - Provides system design, integration and community engagement expertise and support regarding the development, implementation and integration of French Language Services (FLS) - Ensures effective and efficient planning, coordination and management of FLS - Supports local planning, performance monitoring, evaluation and reporting of FLS in terms of system capacity and results as they relate to the delivery of FLS - Supports HCCSS-WW in its Francophone community engagement activities. Keeps up to date records on community engagement outcomes and monitors best practices in community engagement and communication methodologies - Supports Health Service Providers (HSPs) in the development and implementation of FLS plans, including strategies and objectives to improve access to FLS - Assists in identifying the needs of the Francophone population and sharing of best practices to help meet those needs - Facilitates and maintains linkages with identified/designated HSPs, Francophone stakeholders and community members to increase awareness of FLS issues, foster dialogue and commitment - Participates in the review of HSP FLS plans and reports - Updates the FLS local and regional work plans to reflect HCCSS-WW's integration strategies and approaches - Facilitates supports and/or oversees special projects and assignments related to the WWLHIN FLS Plan (e.g. development of Integrated Health Services Plans, HCCSS-WW FLS Work Plan, etc.) - Supports HCCSS-WW in monitoring and evaluating FLS progress, including the integration of FLS indicators within the local health system - Supports implementation of provincial directions; works closely with the FLHS Office of the MOHLTC/MHP and other FLS coordinators to: - exchange information on HCCSS-WW activities and their impact on FLS - exchange information on strategies and options for effective issues management - promote new developments and progress regarding FLS and MOHLTC/MHP initiatives - Maintains linkages with various provincial and local networks including the French Language Services Planning entity and/or partners in the health sector and in other sectors or ministries that will promote sensitivity to the development of FLS as required   - Supports the FLHS Office of the MOHLTC in the implementation of FLS at the local level in terms of provincial programs and strategies (e.g. Family Health Teams (FHTs), Public Health Units (PHUs), French language HHR Strategy, etc.) - Actively participates within cross-functional teams to advance HCCSS-WW's strategic directions and operational activities - Participates in and demonstrates an understanding of quality, risk and patient safety principles and practices. Follows all safe practices and procedures to support a safe patient and employee working environment - Supports the Director in communicating with and advising the VPs on matters related to French Language Services planning and the health status of the Francophone population in HCCSS-WW - Performs other duties as assigned    EDUCATION AND EXPERIENCE Education - Post-Secondary training/degree in health administration, health planning, business administration, research or relevant field or the equivalent combination of education, training and experience   Experience - Demonstrated oral and written proficiency in English and French - Demonstrated information-gathering techniques and resources   Knowledge - Knowledge of the French Language Services Act and the Local Health System Integration Act, 2006 as well as their respective regulations - Knowledge of the Ministry of Health and Long-Term Care (MOHLTC)/Ministry of Health Promotion (MHP) and the health care system in general - Knowledge of the FLHS strategic framework of the MOHLTC - Knowledge and deep understanding of the Franco-Ontarian community and of relationships among health care and other related services available to French-speaking residents of Ontario - Knowledge of the evolving role of HCCSS, and the issues and priorities within the healthcare sector and how these impact client service delivery   Technical Skills - Comprehensive knowledge of and proficiency with PC based hardware/software and inter/intranets - Comprehensive knowledge of Microsoft Office, Excel, Outlook, Adobe Acrobat, Power Point   Language Skills - Proficiency in French is required   HCCSS-WW strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at hr.ww@lhins.on.ca for assistance.    If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, to Human Resources (e-mail: hr.ww@lhins.on.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2021-4824
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 6 days ago(4/8/2021 1:26 PM)
JOB TITLE: Manager, Equity, Inclusion, Diversity and Anti-Racism (EIDAR) Ontario Health (West) START DATE: ASAP STATUS: Employment Type – Permanent Full Time    REPORTS TO: Ontario Health (West) Health Equity Portfolio LOCATION: No physical geographic location assigned NUMBER OF POSITIONS: One NUMBER OF DIRECT REPORTS: One COMPETITION NO.: LON-03-2021-20 (Please reference Competition No. in the subject line of your submission email) CLOSING DATE: April 15, 2021   POSITION SUMMARY: Ontario Health (West) will play a pivotal role in building a best-in-class health care system that provides unparalleled patient experience. We are driven by one main goal, to deliver an integrated service offering that efficiently and effectively provides coordinated health care services to Ontarians where and when they need them. In order to transform the health system in a way that improves the quality and delivery of care across the province, we will need to harness the potential of our people. For this reason, we are committed to fostering an environment where employees thrive and achieve their personal best.   This position will provide leadership in support of organizational equity, inclusion, diversity and anti-racism efforts and is responsible for implementing key strategic initiatives that support achievement of Ontario Health (West) (OH West) priorities as they relate to advancing person and population focused integrated care and embedding a focus on health equity in all that we do. This position will promote an organizational culture that is inclusive as well as representative of the community we serve in our employee populations.   Here is what you will be doing: - Develop, operationalize and advance a multi-year West Region strategy by identifying and addressing gaps and promoting the advancement of equity, inclusion, diversity and anti-racism (EIDAR), both internally (policies, processes and practices) and externally (equitable and culturally appropriate access to health care), - Facilitate the EIDAR Steering Committee to support the shaping of its work and the ongoing evolution of its mandate - Consult across the Senior Leadership Team and the OH West organization and with diverse community partners including patient advisory groups to articulate a broad strategic vision for the EIDAR for OH West - Consider the unique experiences of under-served and under-represented groups of employees, patients and community members, through ongoing engagement and co-design approaches - Research and recommend appropriate changes to ensure OH West becomes more inclusive and anti-oppressive - Ensure that OH West regularly engages and collaborates with OHand other OH regions, and is aligned with the OH Equity, Inclusion, Diversity and Anti-Racism strategy to advance this work - Develop, promote and manage provision of EIDAR education of internal staff and external partners - Guide the development and implementation of policies, procedures and/or guidelines on matters related to EIDARto improve internal processes, validating organizational commitment to EIDAR - Provide consultation and coaching to the leadership and staff at all levels on matters related to EIDAR - Supervise, coach and support development and oversee work of Equity, Inclusion, Diversity  and Anti-Racism Specialist (EIDAR Specialist) - Monitor, assess, evaluate and regularly report on activities and status associated with EIDAR - Build/maintain relationships integral to quality health services in our local health care system - Follow all health and safety requirements of the organization* - Other duties as assigned   Here is what you will need to be successful:   GENERAL: - Significant knowledge of EIDAR, including the ability to proactively identify challenges and opportunities related to these areas of expertise to support planning and strategy - Lived experience as a member of an under-served, under-represented, or BIPOC community, addressing complex equity, diversity and human rights issues is an asset   QUALIFICATIONS: - A university degree in a related discipline or equivalent - Minimum of 3-5 years of leadership experience in healthcare, organizational culture, equity, diversity, social accountability, change management, human rights, quality and/or patient services - Strong awareness and understanding of BIPOC communities and services in OH (West) - Advanced level of knowledge of anti-racism, anti-oppression, equity, inclusion and diversity - In-depth understanding of the Ontario health care system - Demonstrated leadership with exceptional interpersonal and relationship management skills and ability to build trust as a means of influencing outcomes - Experience with culturally responsive facilitation techniques and processes, including developing and facilitating complex meetings involving diverse partners, with strong ability to hold difficult conversations with members in and outside of diverse groups - Ability to proactively identify challenges and opportunities related to EIDAR to support planning and strategy development - Ability to effectively collaborate with and carry out the vision and direction of the EIDAR strategy - Familiarity with the Accessibility for Ontarians with Disabilities Act and the organizational obligations associated with this legislation - Solid project management skills and proven experience successfully implementing and completing projects - Ability to use and interpret data from multiple sources to generate reports appropriate to a variety of audiences and to guide evidence-based decisions - Innovative problem solver focused on reaching solutions - Knowledge of Health Equity and Community Engagement frameworks - Strong technical abilities with Microsoft Word, Excel and PowerPoint   Application Process: Applicants are to submit their resume and cover letter to hr.ww@lhins.on.ca by 4:30pm April 15, 2021, quoting Competition No. LON-03-2021-20in the subject line.   Accommodation and Diversity Ontario Health West is committed to creating a diverse, inclusive workforce that reflects the communities we serve, to ensuring our services and communications are accessible to all individuals, and to embedding equity into our employment practices.     In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, accommodations can be provided throughout the recruitment, selection and/or assessment process.  If selected to participate in this process, please inform Human Resources of the nature of any accommodations that you may require in respect of any materials or processes used to ensure your equal participation.  
Job ID
2021-4825
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 6 days ago(4/8/2021 1:31 PM)
JOB TITLE:  Specialist, Equity, Inclusion, Diversity and Anti-Racism (EIDAR) Ontario Health (West)     START DATE: ASAP STATUS: Permanent Full Time    REPORTS TO: Ontario Health (West) Health Equity Portfolio LOCATION: No physical geographic location assigned NUMBER OF POSITIONS: One NUMBER OF DIRECT REPORTS: None COMPETITION NO.: LON-03-2021-21 (Please reference Competition No. in the subject line of your submission email) CLOSING DATE: April 15, 2021   POSITION SUMMARY: Ontario Health (West) will play a pivotal role in building a best-in-class health care system that provides unparalleled patient experience. We are driven by one main goal, to deliver an integrated service offering that efficiently and effectively provides coordinated health care services to Ontarians where and when they need them. In order to transform the health system in a way that improves the quality and delivery of care across the province, we will need to harness the potential of our people. For this reason, we are committed to fostering an environment where employees thrive and achieve their personal best.   This position, reporting to the Manager, Equity, Inclusion, Diversity and Anti-Racism (EIDAR) provides operational support for organizational equity, inclusion, diversity and anti-racism efforts and is responsible for achievement of Ontario Health (West) (OH West) priorities as they relate to advancing person and population focused integrated care and embedding a focus on health equity in all that we do. This position will promote an organizational culture that is inclusive as well as representative of the community we serve in our employee populations.   Here is what you will be doing: - Support the advancement of the multi-year West Region strategy by reconciling identified gaps and promoting equity, inclusion, diversity and anti-racism (EIDAR), both internally (policies, processes and practices) and externally (equitable and culturally appropriate access to health care), - Support the EIDAR Steering Committee with the shaping of its work and the ongoing evolution of its mandate - Consult across the Ontario Health West organization and with diverse community partners to articulate the strategic vision for EIDAR for OH (West) - Consider the unique experiences of under-served and under-represented groups of employees, patients and community members, through ongoing engagement and co-design approaches - Identify and support the delivery of appropriate changes to ensure OH West becomes more inclusive and anti-oppressive - Support the engagement and collaboration with OHand other OH regions, and aligns OH West plans with the OH Equity, Inclusion, Diversity and Anti-Racism strategy to advance this work - Develop, promote and manage provision of EIDAR education of internal staff and external partners - Draft policies, procedures and/or guidelines on matters related to EIDARto improve internal processes, validating organizational commitment to EIDAR - Provide guidance, coaching and mentorship to the leadership and staff at all levels on matters related to EIDAR - Regularly report on activities and status associated with EIDAR - Build/maintain relationships integral to quality health services in our local health care system - Follow all health and safety requirements of the organization - Other duties as assigned   Here is what you will need to be successful:   GENERAL: - Significant knowledge of EIDAR, including the ability to proactively identify challenges and opportunities related to these areas of expertise to support planning and strategy implementation - Lived experience as a member of an under-served, under-represented, or BIPOC community, addressing complex equity, diversity and human rights issues is an asset   QUALIFICATIONS: - A university degree in a related discipline or equivalent - Minimum of 3-5 years’ experience in healthcare, organizational culture, equity, diversity, social accountability, change management, human rights, quality and/or patient services - Strong awareness and understanding of BIPOC communities and services in OH (West) - Significant degree of knowledge of anti-racism, anti-oppression, equity, inclusion and diversity - Solid understanding of the Ontario health care system - Demonstrated exceptional interpersonal and relationship management skills and ability to build trust as a means of influencing outcomes - Experience with culturally responsive facilitation techniques and processes, including developing and facilitating complex meetings involving diverse partners, with strong ability to hold difficult conversations with members in and outside of diverse groups - Ability to proactively identify challenges and opportunities related to EIDAR to support planning and strategy development - Ability to effectively carry out the vision and direction of the EIDAR strategy - Familiarity with the Accessibility for Ontarians with Disabilities Act and the organizational obligations associated with this legislation - Solid project management skills and proven experience successfully implementing and completing projects - Ability to use and interpret data from multiple sources to generate reports appropriate to a variety of audiences and to guide evidence-based decisions - Innovative problem solver focused on reaching solutions - Knowledge of Health Equity and Community Engagement frameworks - Strong technical abilities with Microsoft Word, Excel and PowerPoint   Application Process: Applicants are to submit their resume and cover letter to hr.ww@lhins.on.ca by 4:30pm April 15, 2021, quoting Competition No. LON-03-2021-21in the subject line.   Accommodation and Diversity Ontario Health (West) is committed to creating a diverse, inclusive workforce that reflects the communities we serve, to ensuring our services and communications are accessible to all individuals, and to embedding equity into our employment practices.   In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, accommodations can be provided throughout the recruitment, selection and/or assessment process.  If selected to participate in this process, please inform Human Resources of the nature of any accommodations that you may require in respect of any materials or processes used to ensure your equal participation.    
Job ID
2021-4826
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada