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Posted Date 1 year ago(3/3/2020 10:57 AM)
***One Temporary Full-time position available at Humber River Hospital, Wilson Site***   Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language     Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. The Central LHIN is responsible for planning, funding and integrating health services as well as delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. This includes over $2 billion in funding to more than 90 health service providers such as hospitals, long-term care homes, community health centres, mental health and addiction service providers, and community support services.       All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Central LHIN is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2020-4553
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 5 months ago(1/22/2021 3:01 PM)
  POSITION SUMMARY Reporting to the Senior Manager, Home and Community Care, the Hospital Care Coordinator in collaboration with the patient, physician, caregiver and/or family, develops treatment goals, service and discharge plans in a fiscally responsible manner through in hospital face-to-face assessments. In partnership with the hospital, the Care Coordinator promotes awareness of the services of the LHIN and acts as an entry point to the community health care system. In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.   SHIFT REQUIREMENTS  Variable hours including rotating days, evenings, weekends and statutory holidays. Scheduled hours and days require flexibility in order to meet the needs of the Central LHIN and its patients. Initial area and/or schedule may change in order to facilitate the needs of the Central LHIN in accordance with the Collective Agreement.   SALARY RANGE As per collective agreement.   SKILLS AND QUALIFICATIONS    - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP); or Diploma in nursing along with relevant certificate programs or relevant LHIN experience. - Degree in Nursing (BScN) preferred. - Current registration with the appropriate regulating college. - Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting. - Knowledge of community and government resources and relevant legislation. - Excellent assessment, negotiation and problem solving skills. - Excellent interpersonal, communication, organization and time management skills. - Bilingualism (English/French) considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Ability to build and maintain relationships with hospital staff and manage conflicting priorities. - Must be able to practice in a culturally sensitive manner. - Ability to work in a fast-paced, physically demanding hospital environment. - Ability to wear protective masks as required. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required.   Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected     What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language     Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. The Central LHIN is responsible for planning, funding and integrating health services as well as delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. This includes over $2 billion in funding to more than 90 health service providers such as hospitals, long-term care homes, community health centres, mental health and addiction service providers, and community support services.       All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion.   Central LHIN is committed to providing support to applicants with disabilities throughout the recruitment and selection process.  Candidates requiring accommodation should advise Human Resources.  Support will be provided in accordance with the applicant's needs and in accordance with the Ontario Human Rights Code and the Accessibilities for Ontarians with Disabilities Act.
Job ID
2021-4755
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 3 months ago(3/19/2021 3:31 PM)
Temporary Full time Hospital Care Coordinator - Mackenzie Health Hospital Sites   POSITION SUMMARY Reporting to the Senior Manager, Home and Community Care, the Hospital Care Coordinator in collaboration with the patient, physician, caregiver and/or family, develops treatment goals, service and discharge plans in a fiscally responsible manner through in hospital face-to-face assessments. In partnership with the hospital, the Care Coordinator promotes awareness of the services of the LHIN and acts as an entry point to the community health care system. In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.   SHIFT REQUIREMENTS  Variable hours including rotating days, evenings, weekends and statutory holidays. Scheduled hours and days require flexibility in order to meet the needs of the Central LHIN and its patients. Initial area and/or schedule may change in order to facilitate the needs of the Central LHIN in accordance with the Collective Agreement.   SALARY RANGE As per collective agreement.   SKILLS AND QUALIFICATIONS    - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP); or Diploma in nursing along with relevant certificate programs or relevant LHIN experience. - Degree in Nursing (BScN) preferred. - Current registration with the appropriate regulating college. - Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting. - Knowledge of community and government resources and relevant legislation. - Excellent assessment, negotiation and problem solving skills. - Excellent interpersonal, communication, organization and time management skills. - Bilingualism (English/French) considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Ability to build and maintain relationships with hospital staff and manage conflicting priorities. - Must be able to practice in a culturally sensitive manner. - Ability to work in a fast-paced, physically demanding hospital environment. - Ability to wear protective masks as required. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required.
Job ID
2021-4803
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 1 month ago(5/12/2021 9:32 AM)
Team Assistant (Part-Time Position Available) POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required.
Job ID
2021-4854
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 1 month ago(5/12/2021 9:41 AM)
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required.
Job ID
2021-4855
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 1 month ago(5/12/2021 9:44 AM)
POSITION SUMMARY To provide administrative support and assistance to in-home, placement and office Care Coordinators in order to facilitate the provision of patient services. Acts as a liaison for patients, service providers, Care Coordinators and other stakeholders to maintain accurate and current patient records using available technology, including the patient database.   SHIFT REQUIREMENTS Days and hours may require flexibility.  The initial area and/or schedule may change in order to facilitate the needs of the Home and Community Care Support Services Central in accordance with the ONA Collective Agreement.  Ability to work outside normal business hours is required.   SALARY RANGE As per the collective agreement.   PRIMARY RESPONSIBILITIES - Provides administrative support to facilitate the provision of patient services. - Using a computer, initiates updates and maintains patient record in CHRIS database within documentation guidelines/parameters. - Assists with the authorization procedures as directed by Care Coordinators, including contacting service providers and/or patients as per established protocol, i.e. rescheduling of service or booking home visits on behalf of the Care Coordinator. - Forwards referrals to Service Ordering for the allocation of services, equipment and supplies for patients. - Answers and responds in a professional manner to telephone, voice mail inquiries from patients, service providers, Care Coordinator and other callers to ensure the appropriate information is conveyed. - Performs other related duties in accordance with Home and Community Care Support Services Central’s goals and objectives.   SKILLS AND QUALIFICATIONS   - Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma. - 2 years’ related experience. Experience in a healthcare environment would be a definite asset. - Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar. - Bilingualism (English/French) considered an asset. - Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with patient databases or other applications used by Home and Community Care Support Services Central is asset. - Excellent organization and prioritization skills to ensure data is entered accurately. - Ability to work independently and accurately in the presence of frequent interruptions. - Maintain confidentiality, exercise good judgment and discretion. - Ability to manage frequent changes within a team environment. - Regular attendance at work is required.
Job ID
2021-4856
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 1 month ago(5/21/2021 3:44 PM)
Care Coordinator Temporary Full Time (Up to June 27, 2022) Home and Community Care - Access Centre Initial Location Sheppard POSITION SUMMARY Reporting to the Manager, Access Centre, Home and Community Care, the Office Care Coordinator is responsible for assessing patients’ eligibility for services from Home and Community Care Support Services Central. In collaboration with the patient, caregiver and/or family, the Care Coordinator plans, implements, evaluates the delivery of services(s) and reassesses them in a fiscally responsible manner. In partnership with the community, the Care Coordinator promotes awareness of the services of Home and Community Care Support Services Central and acts as an entry point to the community health care system. In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.   SHIFT REQUIREMENTS  Variable hours (8:30 a.m. – 8:30 p.m. or as required) including weekends and statutory holidays.  Scheduled hours and days require flexibility in order to meet the needs of Home and Community Care Support Services Central and its patients.  Initial area and/or schedule may change in order to facilitate the needs of Home and Community Care Support Services Central in accordance with the Collective Agreement.   SALARY RANGE As per collective agreement.   QUALIFICATION - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP); or Diploma in nursing along with relevant certificate programs or relevant Home and Community Care Support Services experience. - Current registration with the appropriate regulating college. - Two (2) years’ relevant experience in care coordination, community based healthcare, or advocacy and discharge planning in a healthcare setting. - Predominant customer service orientation. - Knowledge of community resources, government resources, and relevant legislation. - Excellent assessment, negotiation and problem-solving skills. - Excellent interpersonal, communication, coordination and time management skills. - Bilingualism (English/French) considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Must be able to practice in a culturally sensitive manner. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required.
Job ID
2021-4870
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 3 weeks ago(5/28/2021 1:45 PM)
Care Coordinator  Temporary Full Time (up to February 28, 2022) Home and Community Care - Hospital  Initial Location Humber Hospital POSITION SUMMARY Reporting to the Manager, Home and Community Care, the Hospital Care Coordinator in collaboration with the patient, physician, caregiver and/or family, develops treatment goals, service and discharge plans in a fiscally responsible manner through in hospital face-to-face assessments. In partnership with the hospital, the Care Coordinator promotes awareness of the services of Home and Community Care Support Services Central and acts as an entry point to the community health care system. In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.   SHIFT REQUIREMENTS  Variable hours including rotating days, evenings, weekends and statutory holidays. Scheduled hours and days require flexibility in order to meet the needs of Home and Community Care Support Services Central and its patients. Initial area and/or schedule may change in order to facilitate the needs of Home and Community Care Support Services Central in accordance with the Collective Agreement.   SALARY RANGE As per collective agreement.   SKILLS AND QUALIFICATIONS    - Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP); or Diploma in nursing along with relevant certificate programs or relevant Home and Community Care Support Services experience. - Degree in Nursing (BScN) preferred. - Current registration with the appropriate regulating college. - Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting. - Knowledge of community and government resources and relevant legislation. - Excellent assessment, negotiation and problem solving skills. - Excellent interpersonal, communication, organization and time management skills. - Bilingualism (English/French) considered an asset. - Excellent team player who is capable of working both independently and interdependently. - Ability to build and maintain relationships with hospital staff and manage conflicting priorities. - Must be able to practice in a culturally sensitive manner. - Ability to work in a fast-paced, physically demanding hospital environment. - Ability to wear protective masks as required. - Accurate and efficient keyboarding skills and ability to use a mouse. - Regular attendance at work is required.
Job ID
2021-4874
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 3 weeks ago(5/28/2021 3:04 PM)
As a Nurse Practitioner within our Integrated Palliative Home Care Program, you will create a direct link between the home care team and the primary care practitioners to increase capacity in the community for end-of-life care. In addition to palliative clients with stable and predictable needs, you will serve a population of clients with complex medical, physical, cognitive and psychosocial conditions that place the client at risk for avoidable hospitalization, premature institutionalization or Alternate Levels of Care (ALC).   Your focus will be on providing critical capacity to enhance continuity of clinical care coordination across primary care, home care, community supports, acute and specialty palliative care sectors. This will see you working collaboratively across the health care system, providing expert clinical palliative leadership to support seamless, integrated care delivery. In your leadership role as a Palliative Care Nurse Practitioner, you’ll have the opportunity to engage in all domains of advanced practice nursing, including mentoring and professional development through coaching for Care Coordinators, service providers, nursing and physician colleagues, and participating in educational initiatives to advance evidence-based practice in palliative care.   Location: This position will involve regular travel across the Home and Community Care Support Services for meetings and home visits; as a result, a valid driver’s licence and access to a reliable vehicle are required.   As a Palliative Care Nurse Practitioner, you will play a critical role as part of an interdisciplinary team, where your broad scope of practice will support collaborative practice across the health care continuum. Specifically, you can expect to: - Ensure rapid response capacity to provide expert clinical care to complex palliative clients and expert clinical advice to primary care physicians, community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions. - Make home visits to complex palliative clients and their families, to complete comprehensive clinical assessments and contribute to the development of comprehensive shared care plans in consultation with Home and Community Care- Care Coordinators, service providers, primary care physicians and others. - Provide direct clinical care by visiting patients at home to: ◦obtain consent for treatment ◦conduct advanced clinical assessments ◦provide diagnosis of disease ◦perform intervention based on NP scope of practice ◦prescribe medications ◦manage disease-specific pain and symptoms ◦sign the Certificate of Death - Act as the lead and clinical expert to the Care Coordinator in terms of professional practice and clinical expertise in the development of palliative care plans for complex clients (shared care plans) and chronic clients (coordinated care plans) that balance clinical, system and family needs. - Be a professional practice lead and provide clinical expertise to nurses and Care Coordinators, as necessary. - Provide consistent clinical support for chronic palliative clients and their families, as the clients interact with home and community care, primary care, acute care, and specialist care. - Participate in client rounds and case conferences with palliative care teams. - Develop a shared care partnership with primary care, and support primary care physicians in caring for palliative clients on their roster. - Coordinate access to specialized palliative care and, when needed, acute services, including providing advice and support to ensure safe and seamless transitions between care settings. - Facilitate ongoing integration of client’s medical care (especially pain and symptom management) across the health care sector to ensure all domains of palliative care are addressed in a seamless, integrated manner and client and family goals are achieved. - In case of palliative client hospitalization, arrange with the Care Coordinator the enhanced home care supports and services to permit a safe transfer back to the home. - Ensure regular communication with the direct care community team and the primary care physician for each palliative client. - Participate in regular business meetings to assist in program development and ongoing monitoring and evaluation. - Participate in systems planning and system integration activities with the goal of ensuring a comprehensive, high-quality system of hospice palliative care. - Act as a spokesperson, as required, and ensure positive public relations and effective coordination of services through ongoing liaison and participation on internal and external committees. - Initiate, benchmark, recommend, implement and evaluate best practices in the delivery of palliative care services. - Identify, assess and meet the educational needs of clients, their families and other informal caregivers. - Participate in identifying the educational needs of the interdisciplinary care team and facilitate or participate in the provision of education to meet those needs. - Provide leadership and role modeling in critical thinking, problem-solving, ethical decision-making and use of evidence to inform service planning and system design. - Remain current with evidence-based palliative care literature, including best practice guidelines. - Assess for, and promote, a safe environment for clients, caregivers, family members, and staff, while ensuring adherence to Home and Community Care Support Sevices Central's health and safety policies and practices. - Participate in committees and workgroups, as required.   Key Qualifications Your professional strengths for the role of Nurse Practitioner – Palliative will include: - Current registration with the College of Nurses of Ontario in the Extended Class - Completion of the Nurse Practitioner Program with a BScN (master’s level degree in Nursing preferred) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant specialty certification - From 2 to 5 years’ experience, preferably in a community setting and in Palliative Care Nursing - Experience as a Nurse Practitioner, preferred - Demonstrated experience with proven team-building abilities and experience in advancing the clinical practice of multiple health disciplines - Demonstrated expertise in advanced clinical practice of multiple health disciplines - Demonstrated advanced knowledge in consultation and ethical decision-making - Demonstrated experience using theory and evidence to advance clinical practice and outcomes - Knowledge of the principles of adult education - Working knowledge of community resources and roles of health care professionals - Solid knowledge of health care related legislation and practices - Knowledge of direct care/case management models used in community health care organizations. - Knowledge of LHIN priorities, policies, practices and service standards - Effective interpersonal, communication, organizational and planning skills - Basic proficiency with computerized information systems - A demonstrated commitment to the Home and Community Care Support Services Central’s mission and values - Ability to effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization - Excellent coaching, facilitation, critical thinking and problem-solving skills - Ability to communicate with clients, their families, health care providers and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity and the ability to handle confidential issues discreetly and sensitively - Skill in building professional relationships across the health sectors - Ability to research, analyze and evaluate hospice palliative care best practices program development and implementation. - Bilingualism considered an asset.
Job ID
2021-4875
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 5 days ago(6/14/2021 11:36 AM)
Administrative Assistant  Temporary Full Time (up to October 2022) Quality, Risk & Patient Safety - Quality & Safety  Initial Location Allstate - Markham, ON   POSITION SUMMARY This position is responsible for providing administrative support to management and the department by organizing, coordinating and expediting the flow of work while working effectively and collaboratively with management and external stakeholders. KEY RESPONSIBILITIES Performs a wide variety of administrative support. Uses independent judgement to review, screen, manage and/or distribute communications and correspondence (e.g. telephone calls, incoming mail/documents, e-mail messages); identifies items requiring priority attention and prioritizes and facilitates communication throughout the office. Reviews incoming materials (e.g. telephone calls, incoming mail/documents, e-mail messages) to determine their disposition and initiate action required; follows up to resolve problems and ensure appropriate and timely completion. Updates and advises on progress, problems and issues and recommended action(s). Drafts, formats, transcribes, collates and organizes briefing notes, packages, documents and reports in response to questions emerging issues. Produces a variety of materials including presentations, reports, forms, contracts, invitations and correspondence using appropriate computer applications, from rough notes or instructions. Coordinates and arranges on-site (including OTN) and off-site meetings and events including logistics (eg. Communication, location, equipment, materials/packages, RSVPs and travel/accommodation). Prepares for, attends and records minutes of meetings as requested including the preparation and distribution of agendas, minutes and other meeting materials. This may involve follow up actions such as maintenance of action logs, notes and related documentation. Attends meetings and participates on corporate committees, internal planning groups, task forces and working groups including Incident Command Creates and maintains an efficient filing and tracking system (electronic and/or paper) to manage and monitor information in accordance with the needs of the department. This may include the use of established tracking software Maintains Policy and Procedure database including master list of organizational policies and procedures, providing alerts for policy reviews and renewals. Provides feedback to policy approvers on format. Ensures compliance with directives, policies and procedures as established for the team. Actively participates within cross-functional teams to support the operational activities. Maintains a high level of confidentiality and professionalism at all times. Establishes effective working relationships with the Home and Community Care Support Services team and stakeholders. Risk Management Reports risks with causes, impacts or mitigations beyond scope of responsibility to management. Follows safe practices related to the security and privacy of information. Patient Safety Supports patient safety culture by ensuring work completed recognizes the safety of the patient(s). Health & Safety Adhere to the duties of workers, as stipulated in Section 28 of the Occupational Health and Safety Act, applicable occupational health and safety policies, procedures and protocol. Other Updates and maintains assigned sites on SharePoint. Provides back-up support as required. Undertakes special projects as assigned. Other duties as required QUALIFICATIONS Education Post-secondary diploma in office administration or equivalent. Experience / Knowledge Five (5) years of administrative experience. Experience in a health care environment is an asset. Knowledge of standard office administrative practices and procedures. Competencies Proficiency in MS Office, including Excel, Outlook, Word, and PowerPoint, Access and Visio. Working knowledge of Access, Visio, Survey tools, Publisher and Internet Accurate keyboarding skills at a minimum of 45 wpm. Excellent communication (verbal, written & listening) skills. Attention to detail and ability to proof-read. Demonstrated organization, record keeping, problem solving and decision making skills. Ability to organize daily workload in the presence of frequent interruptions, multiple demands and deadlines. Demonstrated ability to work independently and in a team. Excellent interpersonal skills and demonstrated ability to facilitate effective working relationships with internal and external customers at all levels. Interacts and communicates with judgment and discretion. Demonstrated commitment to continuous improvement principles and practices. Self-motivated, focused, positive attitude, flexible, and proactive. Ability to develop, organize, and implement office procedures and systems. Bilingualism in French is an asset.
Job ID
2021-4893
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada