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One (1) full-time Bilingual (French/English) Mental Health and Addictions Nurse position is currently available in the School Mental Health and Addictions Team at the Toronto Central Local Health Integration Network.
POSITION SUMMARY
As an integral part of this interdisciplinary team, the Mental Health and Addictions Nurse will bring mental health and addictions expertise to provide essential health related advice and support to educators within the district school boards. The nurses will assist school boards in recognizing and responding to student mental health and addiction issues and work with the boards to develop strategies to address student mental health and addictions needs. The MHA nurse will play a key role in providing the support in helping students and/or parents access services such as family health care, community mental health and/or addictions agencies. Our bilingual nurses work with two French School Boards; Conseil Scolaire Viamonde with 30 Elementary schools and 13 Secondary/High schools; French Catholic - MonAvenir (conseil scolaire de district catholique Centre-Sud) with 42 Elementary schools & 9 Secondary/ High schools throughout Southern Ontario. Our Boards catchment covers from Peterborough to Windsor, Ontario.
RESPONSIBLITIES INCLUDE:
- Advise educators on potential side-effects of different classes of medications
- Provide medical consultation to educators regarding issues ie. medication management for students, particularly those with complex medical conditions concurrent with mental illness or addictions
- Liaise with children’s mental health agencies and primary care practitioners as required
- Provide support and/or intervention in complex issues such as refusal to attend treatment, self-harm, suicide, or violent behaviour
- Support educators to meet the complex medical and mental health needs of students who require extra supports for health and/or safety concerns of self and/or others
QUALIFICATIONS
- Registered Nurse in good standing with the CNO; Case Management Certificate is an asset
- Must be fluent in French and English
- A minimum of two (2) years relevant clinical experience in providing mental health and/or addictions services for children and youth
- Knowledge of the mental health and addictions service system for children and youth
- Experience working in schools is an asset
- Solid knowledge of health care related legislation and practices
- Advanced assessment and diagnostic reasoning skills
- Demonstrated excellent interpersonal, decision-making skills, and high flexibility is required
- Ability to work independently, interdependently and co-operatively in a busy multi-disciplinary situation
- Strong critical thinking and problem solving skills
- Effective communication and listening skills
- Ability to multi-task and work in a fast paced environment
- Demonstrated care coordination, assessment, and interviewing skills
- Good understanding of the roles of other health care professionals affiliated with the Toronto Central LHIN Knowledge of funding agencies available to support Toronto Central LHIN clients
- A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired
- Demonstrated computer literacy in a Windows environment is required
- Knowledge of and experience working with culturally diverse groups
- Ability to speak an additional language is an asset
We offer competitive salaries and a comprehensive benefits package including the Healthcare of Ontario Pension Plan (HOOPP).If you are seeking a chance to truly make a difference in the lives of others as well as your own, please visit our website at www.lhinjobs.ca and apply online. Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
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One (1) full time temporary contract (1 year) Rapid Response Nurse position is currently available in the Rapid Response Team at the Toronto Central Local Health Integration Network.
POSITION SUMMARY
As an integral part of this interdisciplinary team, the Rapid Response Nurse will ensure effective transitions from acute to home care for two target populations: medically complex children and frail adults and seniors with complex needs and/or high risk characteristics e.g. congestive heart failure. To ensure communication and linkage with primary care; and provide timely and effective rapid response home care. The Rapid Response Nurse provides the first in-home nursing visit within 24 hours from hospital discharge for high needs seniors and children. During this visit, the nurse will confirm the patient hospital discharge care plan, communicate the importance of primary care to avoid re-hospitalization, and perform medication reconciliation for the client.
RESPONSIBILITIES INCLUDE:
- Reviewing the discharge care plan and confirming outstanding medical tests have been scheduled and transportation etc. is available.
- Either directly or in partnership with a pharmacist, ensures new prescriptions are filled and conducts a medication reconciliation to confirm no drug interactions or contradictions. Review medication protocol with client and caregiver and answer any questions.
- Either directly or through the LHIN Care Coordinator, initiates contact with primary care physician and provides update on client acute care event and post-discharge regime. Recommends and facilitates, as appropriate, a one-week client follow-up visit with the primary care physician.
- Assessment, consultation, and treatment, as indicated; triage client priorities between new referrals and existing caseloads.
- Identifies clients requiring an accelerated assessment and home care services and works with the Care Coordinator to facilitate the home assessment visit.
- Works collaboratively with team members to provide timely triage of referred clients from the ED and in-patient units using standardized tools and processes
- Informs and supports the Care Coordinator in developing the client’s care plan and ensuring a smooth transfer of the primary care physician and pharmacist to the ongoing care team.
QUALIFICATIONS
- Registered Nurse in good standing with the College of Nurses of Ontario
- Minimum of five 3-5 years of relevant experience as a Registered Nurse
- Working knowledge of community resources and roles of health care professionals
- Working knowledge of the nursing process, the consultation process, program planning and crisis management.
- Emergency/critical care and community nursing experience an asset
- Case Management Certificate is an asset
- Completion of Critical Care Course in area of specialty an asset
- CNA certification in an area of specialty: GNC (C) or CNCCP (C) an asset
- Solid knowledge of health care related legislation and practices
- Knowledge of direct care/case management models used in community health care organizations.
- Knowledge of LHIN priorities, policies, practices and service standards
- Effective interpersonal and communication skills
- Effective organizational and planning skills
- Basic proficiency with computerized information systems
- French language is an asset
- Must have a valid driver’s license and access to a vehicle.
- Able to communicate with clients’, their families, and other relevant individuals in order to follow through with care plan directives
- Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues.
We offer competitive salaries and a comprehensive benefits package including the Healthcare of Ontario Pension Plan (HOOPP).
Most LHINs of Ontario are governed by the requirements of the French Language Services Act. We provide services in French and encourage applications from French-speaking candidates.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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Team Assistants, Full Time six (6) to nine (9) months Temporary Contracts
At the Toronto Central Local Health Integration Networks (LHIN), we are committed to the relentless pursuit of every option to deliver what is most important to each of our clients, and to supporting them to live the fullest and healthiest lives possible. At the same time, we foster an environment where we can unleash the potential of our people.
Full Time six (6) to nine (9) months Temporary Contract Team Assistantsposition are currently available for various teams at the Toronto Central Local Health Integration Network.
POSITION SUMMARY
Reporting to the Manager, Client Services, the Team Assistant will provide courteous, knowledgeable and prompt first contact for clients and callers to the organization. Responsibilities include responding to inbound information calls, inputting client referrals into the electronic form while the client is on the line, making outbound calls where necessary, providing appropriate resolution of the client’s concerns, providing information regarding Placement Services, and linking clients to other agencies, if the Toronto Central Local Health Integration Network does not provide services.
QUALIFICATIONS
- Two (2) years of relevant experience.
- Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience.
- Must be fluent in English (Oral and Written).
- Exceptional client service skills
- Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities.
- Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems.
- Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations.
- Demonstrated reliability, adaptability, flexibility and accountability.
- Computer literacy in a Windows environment is required, particularly Word and Excel.
- Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups
- Knowledge of medical terminology preferred
- Ability to speak an additional language is an asset
- AIRS certification is an asset
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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ONE (1) YEAR CONTRACT CARE COORDINATORS
Full-Time One (1) Year Temporary Contract Care Coordinator positions are currently available at Toronto Central Community Local Health Integration Network (TC LHIN).
POSITION SUMMARY
Incumbents will assess referred clients for eligibility in the Toronto Central Local Health Integration Network and assist ineligible clients in finding alternative sources of care. Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.
SALARY RANGE
Care Coordinator $67,736.71- $79,085.36 per annum
QUALIFICATIONS
- A nurse, physical therapist, occupational therapist, speech language pathologist or Dietician currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator.
- A minimum of two (2) years relevant clinical or community health experience.
- Excellent assessment skills and ability to make decisions with limited information is required.
- Understands specific needs and challenges of the frail elderly.
- Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required.
- Ability to work independently and co-operatively in a busy multi-disciplinary situation.
- Knowledge of community resources and situations that can be managed in the community.
- Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination.
- Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment.
- Knowledge of and experience working with culturally diverse groups is required.
- Additional language skills preferred.
- Demonstrated computer literacy in a Windows environment is required
- Physical/medicine expertise is preferred.
HOW TO APPLY:
We offer competitive salaries and Healthcare of Ontario Pension Plan (HOOPP) options.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please visit our website at www.ccacjobs.ca and apply online.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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Care Coordinators, Home & Community Care
Central Local Health Integration Network (LHIN)
Temporary Full time & Regular Part time Opportunities Available
Initial Locations: Newmarket Site & Sheppard Site
Central Local Health Integration Network (LHIN). Formerly known as Central Community Care Access Centre (CCAC), Central LHIN is a proud recipient of a Gold Quality Healthcare Workplace Award for 2015, and one of the GTA’s Top Employers for 2017.
The Central LHIN seeks Care Coordinators for our Access, Hospital & Community Teams.
If you are a Registered Nurse (RN and/or B.Sc.N.), Occupational Therapist, Physiotherapist, Speech Language Pathologist, or Certified Social Worker (MSW) in Ontario, we'd like you to become part of our team.
As a Care Coordinator, you will work with your patients in the role of a system navigator to assist them in achieving their optimal health, independence and dignity. Drawing on your knowledge of health and social services, you will assess your patients and helps them to navigate through the complexities of the health care environment.
As a Care Coordinator, you will:
- Be involved in the assessment, problem-solving, decision-making, service planning and coordinating, and monitoring of their progress.
- Facilitate every step of your patients' health care experience, linking them with the right information and helping them understand and manage their short- and long-term health care goals.
- Demonstrate mutual respect to all LHIN staff, clients and stakeholders.
ESSENTIAL QUALIFICATIONS
As a Care Coordinator, you must meet the following requirements:
- A minimum of 2 years' relevant experience as a licensed Nurse (RN/BScN), Physiotherapist(PT), Occupational Therapist, Speech-Language Pathologist(SLP), Social Worker (MSW).
- Membership in good standing with a regulatory body in Ontario.
- Excellent interpersonal, communication, decision-making and assessment skills.
- Ability to work independently and co-operatively in a busy multidisciplinary situation.
- Demonstrated computer literacy to facilitate the use of automated assessment tools.
- A valid driver's licence and access to a vehicle.
- Completed Health Exam Record.
- Ability to wear a protective mask, as required.
ASSETS
- Experience working with diverse, multicultural client groups (including homeless, acquired brain injury (ABI) and pediatrics).
- Bilingualism (English/French) considered an asset.
Local Health Integration Networks (LHINs) get people the care they need in their homes and communities across the province. Caring for more than 637,000 people annually, LHINs work with families to help determine the right care and health supports to keep people at home for as long as possible. Learn more about our Care Coordinator, Nursing and other opportunities at www.LHINjobs.ca or submit a resume to HumanResources-YR@lhins.on.ca.
Central LHIN is committed to a culture that valuesdiversity and inclusion
Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have any special requirements during the recruitment process, please advise Human Resources. The Central LHIN is governed by the requirements of the French Language Services Act and therefore encourages applications from bilingual candidates.
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Team Assistant
Bring your healthcare administrative support experience to this casual role as a Team Assistant for the Central LHIN
Reporting to the Supervisor, Home & Community Care, the TEAM ASSISTANT will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our patients.
Responsibilities include:
• Process new referrals, orders for services, supplies and equipment
• Process and assist with management of confidential records for clients on admission and until discharge
• Enter, update and maintain high volume of client data into electronic database
• Provide administrative support services for case managers
• Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
• Maintain client information database
• Provide back-up support to other positions as assigned
• Provide switchboard relief as required
• Perform other duties as assigned.
ESSENTIAL QUALIFICATIONS
- Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma.
- 2 years’ related experience. Experience in a healthcare environment would be a definite asset.
- Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar.
- Excellent organization and prioritization skills to ensure data is entered accurately.
- Ability to work independently and accurately in the presence of frequent interruptions.
- Maintain confidentiality, exercise good judgement and discretion.
- Ability to manage frequent changes within a team environment.
- Regular attendance at work is required.
ASSETS
• Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
• Bilingualism (English/French) considered an asset.
• Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with client databases or other applications used by the LHIN is an asset.
HOW TO APPLY
If you are seeking a chance to be part of team that’s truly making a difference in the lives of others, please apply on-line. All applications will be reviewed.
The Central LHIN is governed by the requirements of the French Language Services Act and therefore encourages applications from French speaking candidates.
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Nurse Practitioner(s) – Palliative
Two (2) Positions Available
If you are a champion of exemplary patient care, bring your vision and nursing expertise to the Central Local Health Integration Network (LHIN). Formerly known as Central Community Care Access Centre (CCAC), Central LHIN is a proud recipient of a Gold Quality Healthcare Workplace Award for 2015, and one of the GTA’s Top Employers for 2017.
As a Nurse Practitioner within our Integrated Palliative Home Care Program, you will create a direct link between the home care team and the primary care practitioners to increase capacity in the community for end-of-life care. In addition to palliative clients with stable and predictable needs, you will serve a population of clients with complex medical, physical, cognitive and psychosocial conditions that place the client at risk for avoidable hospitalization, premature institutionalization or Alternate Levels of Care (ALC).
Your focus will be on providing critical capacity to enhance continuity of clinical care coordination across primary care, home care, community supports, acute and specialty palliative care sectors. This will see you working collaboratively across the health care system, providing expert clinical palliative leadership to support seamless, integrated care delivery. In your leadership role as a Palliative Care Nurse Practitioner, you’ll have the opportunity to engage in all domains of advanced practice nursing, including mentoring and professional development through coaching for Care Coordinators, service providers, nursing and physician colleagues, and participating in educational initiatives to advance evidence-based practice in palliative care.
Location: These positions are based out of the Richmond Hill site, but will involve regular travel across the Central LHIN for meetings and home visits; as a result, a valid driver’s licence and access to a reliable vehicle are required.
Required to cover Initial area of Markham Stouffville or required to cover Initial area of Richmond Hill Vaughan.
As a Palliative Care Nurse Practitioner, you will play a critical role as part of an interdisciplinary team, where your broad scope of practice will support collaborative practice across the health care continuum. Specifically, you can expect to:
- Ensure rapid response capacity to provide expert clinical care to complex palliative clients and expert clinical advice to primary care physicians, community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions.
- Make home visits to complex palliative clients and their families, to complete comprehensive clinical assessments and contribute to the development of comprehensive shared care plans in consultation with LHIN Care Coordinators, service providers, primary care physicians and others.
- Provide direct clinical care by visiting patients at home to:
- obtain consent for treatment
- conduct advanced clinical assessments
- provide diagnosis of disease
- perform intervention based on NP scope of practice
- prescribe medications
- manage disease-specific pain and symptoms
- sign the Certificate of Death.
- Act as the lead and clinical expert to the Care Coordinator in terms of professional practice and clinical expertise in the development of palliative care plans for complex clients (shared care plans) and chronic clients (coordinated care plans) that balance clinical, system and family needs.
- Be a professional practice lead and provide clinical expertise to nurses and Care Coordinators, as necessary.
- Provide consistent clinical support for chronic palliative clients and their families, as the clients interact with home and community care, primary care, acute care, and specialist care.
- Participate in client rounds and case conferences with palliative care teams.
- Develop a shared care partnership with primary care, and support primary care physicians in caring for palliative clients on their roster.
- Coordinate access to specialized palliative care and, when needed, acute services, including providing advice and support to ensure safe and seamless transitions between care settings.
- Facilitate ongoing integration of client’s medical care (especially pain and symptom management) across the health care sector to ensure all domains of palliative care are addressed in a seamless, integrated manner and client and family goals are achieved.
- In case of palliative client hospitalization, arrange with the Care Coordinator the enhanced home care supports and services to permit a safe transfer back to the home.
- Ensure regular communication with the direct care community team and the primary care physician for each palliative client.
- Participate in regular business meetings to assist in program development and ongoing monitoring and evaluation.
- Participate in systems planning and system integration activities with the goal of ensuring a comprehensive, high-quality system of hospice palliative care.
- Act as a spokesperson, as required, and ensure positive public relations and effective coordination of services through ongoing liaison and participation on internal and external committees.
- Initiate, benchmark, recommend, implement and evaluate best practices in the delivery of palliative care services.
- Identify, assess and meet the educational needs of clients, their families and other informal caregivers.
- Participate in identifying the educational needs of the interdisciplinary care team and facilitate or participate in the provision of education to meet those needs.
- Provide leadership and role modeling in critical thinking, problem-solving, ethical decision-making and use of evidence to inform service planning and system design.
- Remain current with evidence-based palliative care literature, including best practice guidelines.
- Assess for, and promote, a safe environment for clients, caregivers, family members, and staff, while ensuring adherence to LHIN health and safety policies and practices.
- Participate in committees and workgroups, as required.
Your professional strengths for the role of Nurse Practitioner – Palliative will include:
Key Qualifications
- Current registration with the College of Nurses of Ontario in the Extended Class
- Completion of the Nurse Practitioner Program with a BScN (master’s level degree in Nursing preferred)
- Canadian Nursing Association Certification in Hospice Palliative Care or relevant specialty certification
- From 2 to 5 years’ experience, preferably in a community setting and in Palliative Care Nursing
- Experience as a Nurse Practitioner, preferred
- Demonstrated experience with proven team-building abilities and experience in advancing the clinical practice of multiple health disciplines
- Demonstrated expertise in advanced clinical practice of multiple health disciplines
- Demonstrated advanced knowledge in consultation and ethical decision-making
- Demonstrated experience using theory and evidence to advance clinical practice and outcomes
- Knowledge of the principles of adult education
- Working knowledge of community resources and roles of health care professionals
- Solid knowledge of health care related legislation and practices
- Knowledge of direct care/case management models used in community health care organizations.
- Knowledge of LHIN priorities, policies, practices and service standards
- Effective interpersonal, communication, organizational and planning skills
- Basic proficiency with computerized information systems
- A demonstrated commitment to the LHIN’s mission and values
- Ability to effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization
- Excellent coaching, facilitation, critical thinking and problem-solving skills
- Ability to communicate with clients, their families, health care providers and other relevant individuals in order to follow through with care plan directives
- Demonstrated awareness of cultural diversity and the ability to handle confidential issues discreetly and sensitively
- Skill in building professional relationships across the health sectors
- Ability to research, analyze and evaluate hospice palliative care best practices program development and implementation.
ASSET
- Multilingual ability.
Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have any special requirements during the recruitment process, please advise Human Resources.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please visit our website at www.lhinjobs.ca or APPLY ONLINE.
Local Health Integration Networks (LHINs) get people the care they need in their homes and communities across the province. Caring for more than 637,000 people annually, LHINs work with families to help determine the right care and health supports to keep people at home for as long as possible. Learn more about our Care Coordinator, Nursing and other opportunities at www.lhinjobs.ca.
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JOB TITLE: Senior Consultant, Performance Management
START DATE: November 2017
DURATION: Full Time, Permanent
REPORTS TO: Director, Performance Management
DEPARTMENT: Performance Management
LOCATION: Toronto Central LHIN
POSITION SUMMARY:
The Quality, Performance and Accountability Division negotiates and monitors service accountability agreements including performance targets with Health Service Providers (HSPs) and Service Provider Organizations through 200 service contracts and accountability agreements; as well they lead system level clinical service/system projects aimed at integration and value for money. This portfolio Acts as the primary contact for assigned Health Services Providers and Service Provider Organizations to manage system risks in a timely manner and leads system improvements through planning and collaboration. Drives innovation through initiating performance improvement initiatives and partnering with experts in health care disciplines.
MAJOR RESPONSIBILITIES:
- Provides subject matter expertise and advice on performance management of Health Service Providers (HSPs) and health system performance with specialized knowledge in one of the following: Community Support Services and Long Term Care.
- Maintains strong working relationships with HSPs and Ministry of Health and Long-Term Care (MOHLTC) in support of proactive/effective performance & issues management
- Contributes advice and input from a hospital/community provider operations perspective to the development of health system and integration plans
- Drives clinical service changes & broader health system improvements
- Makes recommendations related to access to care (wait time) allocations, provincial programs and other Ministry/LHIN directed programs.
- Assists in identifying,monitoring and mitgating high-risk issues.
- Reviews and analyzes local HSP performance reports/plans related to Ministry and LHIN priorities in accordance with LHIN goals and objectives
- Receive reports from other LHIN portfolios regarding performance of HSPs and interact with HSPs to address performance and risk management issues in collaboration with Senior Consultants and the Director Performance Management
- Performance monitoring/management including escalation
- Participates in preparation of annual/multi-year performance management work plans
- Participates in and contributes to inter-LHIN and Ministry dialogue on the provincial performance management framework and its application to local health service delivery organizations.
- Leads in the negotiation and completion of Accountability Agreements in a designated sector, from inception to completion, including the development of work-back schedules
- Works with and collaborates with Senior Consultants of the PM team to complete system level project items as assigned
- Participates on internal and external planning groups as appropriate and requested
- Participation with integration activities as necessary
KNOWLEDGE AND SKILLS:
Education:
- Master’s in business administration, health administration or relevant field. A Bachelor’s degree may be considered balanced with amount of healthcare experience.
Education:
- Five years’ experience in a LHIN or the healthcare sector
- Administratively strong and able to converse well with HSPs, Ministry and other LHINs as required
- Experience in project coordination
- Financial acumen
- Extensive proficiency in Microsoft Excel and Word with a working knowledge of Information Management Systems such as SharePoint, CRM, etc.
- Excellent communications and interpersonal skills to work effectively with senior level HSP executives and their management teams, and to liaise with colleagues across LHINs and with contacts in the Ministry.
- Knowledge of performance management and evaluation techniques in one or more health sectors related to administrative and/or clinical performance
- Demonstrated capacity to identify and respond quickly to emerging issues and priorities
- Understanding of the Ontario healthcare system, its stakeholders, programs and issues
- Demonstrated experience with operation decision-making related to performance management
- Bilingual (French and English) oral and written communications skills are an asset.
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please visit our website at www.lhinjobs.ca and apply online.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
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We are currently recruiting a Palliative Community Resource Care Coordinator
Competition #: FY1718-131
Date Posted: November 3, 2017
Date Closed: Until Filled
Start Date: immediately
Reports to: Manager, Regional Programs - Palliative
Category: Permanent Part-time (0.5 FTE)
Team: Palliative
Current primary assigned location: Mississauga Office, 2655 North Sheridan Way
POSITION OUTLINE:
The Mississauga Halton LHIN has an exciting opportunity for a CRCC to join the Palliative Team during a time of strategic focus on palliative care within the Mississauga Halton LHIN region and across the province. Transformation of Palliative Care is a strategic initiative for Mississauga Halton LHIN, and we are seeking passionate, collaborative and creative professionals to join our team. We are seeking an excellent communicator, critical thinker, lifelong learner and problem solver.
The Palliative CRCC competencies include: clinical expertise in palliative care, patient and family-centred, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership with inter-professional teams, including providers within the circle of care for individual patients and caregivers, and among the community with partners and colleagues. Experience in medication management and/or medication reconciliation and familiarity with medical diagnoses and disease trajectories are critical skillsets that will be a focus of recruitment.
Responsible for:
- Providing care coordination to patients with palliative needs, supporting patients with palliative needs to remain at home and in community through stable, transitional phases, and end of life.
- Development of individualized, collaborative care plans and care conferencing
- Facilitating communication and collaboration between the inter-professional care team for each patient
- Home visits and telephone communication with patients and caregivers; liaison with primary care providers and members of a patients circle of care.
- Assessing, planning, coordinating, implementing and reviewing patient needs and services
- Providing information to patients and referrals to alternate community resources
- Responding to inquiries and request for care in accordance with the patient’s needs; identifies risk factors and urgency for care
QUALIFICATIONS:
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker.
- A member in good standing with their applicable regulatory body below:
- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Services Workers
- A University degree preferred. An equivalent combination of education and experience may be considered.
- Minimum two years recent experience in community health or a related field (acute, hospice, home and community care settings). If allied health professional, relevant clinical medical experience required.
- Palliative experience preferred.
- Knowledge of community resources and demonstrated ability to collaborate and establish/strengthen care teams
- Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e., self-management principles), collaboration with key system partners
- Demonstrated skill and experience in providing care in a manner that is culturally responsive and effective with individuals from various backgrounds and diversity.
- Computer literacy and keyboarding skills required
- Valid driver’s license and access to a reliable motor vehicle
- Insurance that includes driving for business purposes and minimum liability of $1,000,000.
- Ability to communicate in French or other languages an asset.
To apply for this vacancy please submit a resume with covering letter referencing competition #FY1718-131 via the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca. Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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We are currently recruiting for a Clinical Practice Lead – Wound Care
Competition #: FY1718-147
Date Posted: March 11, 2018
Date Closed: Until Filled
Reports to: Manager, Patient Care - Operations
Category: Temporary Full-time until March 28, 2019
Primary Assigned Location: Etobicoke Office, 401 The West Mall, Ste 1001 (with frequent travel to different offices in the region)
Position Outline:
Reporting to the Manager, Patient Care - Operations, the Clinical Practice Lead – Wound Care (CPL-Wound Care), in collaboration with Patient Care Leadership, frontline team members across the Patient Care Portfolio (with emphasis on the Community Teams), Service Provider partners, other internal and external partners, and patients and families, ensures that quality, patient-centered care is designed, delivered, measured, and improved. As an advocate for quality clinical care, the CPL – Wound Care facilitates and supports continuous learning, professional development, and consistently excellent evidence-based care delivery through education, coaching, and mentorship of staff. The CPL will have a focused approach on a specific clinical patient population, including a lens on the impact of social determinants of health and the integration of system partners in improving patient health outcomes.
This position will focus on Wound Care with the goal of building frontline and organizational capacity that promotes an exceptional patient and family experience, in addition to improved health and system outcomes.
An excellent communicator, critical thinker, lifelong learner and problem solver, the Clinical Practice Lead competencies include: expertise in the clinical area of focus, ability to apply research and evidence to inform processes and program development and improvement, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership.
Key accountabilities:
Patient Care Delivery
- Provides leadership in the development, evaluation, and improvement of clinical practice as it relates to the specific clinical area of focus
- Provides relevant clinical practice consultation to front line staff and system partners
- Works closely with Patient Care Program Managers towards the advancement of clinical practice through program integration and standardization
- Coaches and supports staff with complex clinical practice situations andprovides feedback on performance and clinical practice standards, with an explicit intent to build knowledge and skills competencies
- Works with Patient Care Leadership and Quality & Outcomes Department to identify clinical practice gaps/trends and, in collaboration with program managers and other relevant stakeholders, supports meaningful program and system improvements
- Participates in researching, integrating, and promoting evidence-based clinical care models to achieve organizational goals and objectives
- Builds and maintains relationships with internal and external partners, intentionally focusing on building capacity within the specific clinical practice focus area
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement, and participates in the development of policies, procedures, processes, and tools to improve care delivery
- Supports on-boarding and orientation of new staff in specific clinical area
Patient Assessment, Coordinated Care Planning & Engagement
- Carries a reduced case load; determines capability and assesses patients’ potential for health and well-being on the basis of established criteria; determines eligibility for funded services or placement into long term care
- Responds to inquiries and requests for care in accordance with the patient’s needs; identifies risk factors and urgency for care
- Establishes goals in collaboration with the patient and family/caregiver; ensures goals reflect the patient’s desired outcomes
- Works with system partners, including Service Providers, hospitals, Community Service Sector (CSS), Primary Care, and relevant others to ensure a seamless, coordinated, quality-driven patient and caregiver experience
- Develops a coordinated care plan that reflects the patient’s assessed needs and goals within the resource parameters of the MHLHIN
- Supports complex and difficult patient clinical issues and complaints which cannot be handled in a routine manner
- Attends patient home visits and care conferences as required; supports frontline staff with the development of care plans that are complex as a result of the identified clinical issues
Qualifications include:
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
- A member in good standing with their applicable regulatory body below:
- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Service Workers
- A University degree preferred (or an equivalent combination of education and experience may be considered)
- Three (3) to five (5) years recent experience in community health
- Three (3) to five (5) year experience in clinical practice areas in Wound Care especially those holding the International Interprofessional Wound Care certificate would be an asset;
- Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e. self-management principles), collaboration with key system partners
- Passion for driving clinical practice excellence through teaching, mentorship, program development, and system integration
- Adult teaching experience and/or adult education courses are an asset
- Strong written documentation skills and verbal communication/presentation skills that are clear, thorough, concise, accurate, and timely
- Ability to analyze information, problem-solve, and make good decisions
To apply for this vacancy please submit a resume with covering letter referencing FY1718-147 via the following link lhinjobs.ca or visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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**Talent Pool – Various future temporary, part-time and full-time opportunities in community, hospital and Initial Care Team.
Care Coordinator
If you are a Registered Nurse, an Occupational Therapist, a Physiotherapist, a Speech-Language Pathologist or a Certified Social Worker in Ontario, we would like you to become part of our team. As a Care Coordinator, you will act as a liaison between your clients and the various health care providers they need to achieve optimal health, independence and dignity. Drawing on your knowledge of health services, and working from a laptop computer, you will conduct face-to-face or telephone assessments and help your clients navigate through the complexities of the health care environment. This will involve explaining relevant services, and coordinating and monitoring their implementation. You will be there to facilitate every step of your clients’ health care experience, linking them with the right information and helping them understand and manage their short- and long-term health care goals. As a Care Coordinator, you will enjoy freedom and flexibility, but, most of all, you will get to see the results of your efforts – every step of the way.
Care Coordinators may work in a variety of settings to plan and coordinate care – the community, a local hospital or one of our offices.
ESSENTIAL QUALIFICATIONS
- At least 1 year of relevant experience as a Registered Nurse (BScN or diploma), a Physiotherapist, an Occupational Therapist, a Speech-Language Pathologist or a Social Worker (MSW)
- Membership in good standing with a regulatory body in Ontario
- Excellent interpersonal, communication, decision-making and assessment skills
- Ability to work independently and co-operatively in a busy, multidisciplinary situation
- Computer literacy in a Windows environment
- Community-based positions also require a valid driver’s licence and full access to a reliable vehicle for home visits
ASSETS
- For some positions, previous experience working with client groups, including, but not limited to: multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, paediatrics
- For some positions, the ability to speak a second language
WHO WE ARE
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
HOW TO LEARN MORE AND APPLY
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca. You may also send your resume to Human Resources at cwcareers@lhins.on.ca.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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Central Local Health Integration Network (CLHIN)
Caring Communities, Healthier People
Health System Planner (18 month Maternity Leave)
Job # 2018‑1717
The Central Local Health Integration Network (LHIN) is one of 14 LHINs transforming health care in Ontario. The LHIN works with local health service providers and communities to design real-life solutions that improve access to care, better coordinate services and improve people’s experience with the health care system.
PRIMARY PURPOSE:
Responsible for providing technical planning expertise in the analysis of data and information at a LHIN regional and sub-region level. The Health System Planner will provide analysis, facilitation and support to health service providers and partners within each sub-region to identify opportunities that strengthen collaboration at the community level, using a population health and equity lens to improve outcomes for residents, patients, clients, caregivers, and families. Responsible for supporting complex planning projects or activities, including project management and program integrations within the assigned portfolio.
KEY ACCOUNTABILITIES:
- Performs high-quality planning, analysis and research of local health care system based on provincial data, input from decision support, community engagement and other sources for the purpose of identifying gaps and providing input to planning priorities
- Analyzes large amounts of community engagement data/information to make recommendations on planning approaches and opportunities within both regional and sub-region contexts
- Understands and uses appropriate data collection methodologies to collect relevant planning information; and performs basic analyses of quantitative and qualitative data to identify gaps and make recommendations on planning priorities
- Responsible for Ministry of Health and Long-Term Care and LHIN reporting as it relates to the assigned portfolio
- Explains complex planning/research analyses and recommendations to internal and external stakeholder groups
- Contributes to the development of key planning documents such as the Integrated Health Services Plan (IHSP) and Annual Business Plan (ABP)
- Participates in and contributes to provincial and inter-LHIN planning activities
- Stays abreast of best practices and methodologies in health care planning to identify and recommend best planning approach
- Works with the Health System Planning & Engagement Team to identify appropriate and priority opportunities for integration and coordination of initiatives
- Provides project management support
- Writes and contributes to written communications, including Briefing Notes, LHIN Board reports, presentations, analytical documents, meeting notes and Project Management tools and reports
- Manages relationships across and within stakeholder groups
POSITION REQUIREMENTS:
Education:
- Bachelor’s degree in health administration, health planning, business, public policy or relevant field; Master’s degree preferred.
Experience:
- Minimum of 3 years’ planning experience within a health care environment
- Demonstrated capacity for handling ambiguity and complexity
- Ability to recommend and apply multiple planning methodologies as appropriate
- Demonstrated experience with facilitation techniques and processes, including experience developing and facilitating complex sessions involving diverse stakeholders.
- Excellent oral and written communication skills to prepare and deliver reports
- Ability to manage messaging to stakeholders in a sensitive manner
- Data analysis (qualitative/quantitative) experience in a health care environment
- Excellent project management skills
- In-depth understanding of the Ontario health care system, and its stakeholders, programs and issues.
NATURE AND SCOPE
- Analytical Thinking –Ability to identify themes and patterns utilizing a variety of different sources of information to support strategic planning and decision-making. Able to present information to internal and external stakeholders to gain consensus and agreement on the needs, priorities and integration of plans and initiatives.
- Results Orientation –Sets challenging goals: Proactively identifies and pursues opportunities to improve effectiveness and grow the business.
- Political Acuity - Ability to appreciate, understand and utilize the power of relationships, both formal and informal, with organizations and the government.
- Policy Development - Understanding of, and ability to manage, policy and program analysis and implementation projects and the development of legislative specifications and other common outputs of policy development.
- Health Sector Expertise - Communicates from a strategic, whole-system perspective, understanding interdependencies and priorities. Ability to facilitate planning table discussions and lead workgroups to Central LHIN work plan alignment.
- Building Relationships - Acts as a trusted partner: Works with others to reach outcomes that further organizational objectives through win-win solutions. Listens for and addresses opposing views or reactions.
- Business Planning -Demonstrates an ability to generate and/or evaluate alternative plans and present options to drive the strategy.
- Consulting Orientation - Works as an integral part of the stakeholder’s team (not simply an advisor to the team) in introducing and educating people to new value-added approaches.
- Self-Confidence - Willingness to take on challenging situations: Is able and willing to defend point of view to management and/or immediate supervisor directly
- Level of Responsibility - The position provides a support role in health system analysis, planning, stakeholder and project management. Works closely with the Sub-region Planning Lead, Director, Health System Planning, Patient Services, Digital Health and other internal teams to discuss work plans and priorities.
- Decision-Making Authority -
KNOWLEDGE
- Experience working with government and non-governmental funded organizations and understanding of LHINS’ mandate and their role within the broader health system
- Understanding of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development
- Understanding of organizations, health policy and decision-making to guide corporate-wide transformation
- Strategic thinking and analysis knowledge and experience to conceive, produce, implement and monitor strategic policies and long-term plans and to anticipate and capitalize on emerging trends, requirements and opportunities
- Knowledge of current research methodology/policy development tools and techniques, particularly as they pertain to analyzing and assessing system-wide funding, health human resources and delivery models
- Ability to conceptualize and grasp a broad range of complicated issues and concerns; problem-solving skill to identify, evaluate and resolve/manage complex policy issues, problems and processes.
To Apply
Please forward your cover letter and resume, in confidence, by Friday, April 6, 2018 at 5 p.m., to hrcentral@lhins.on.ca, quoting Job # 2018‑1717 in the subject line.
Preference will be given to applicants with experience in:
- Palliative care,
- Primary care,
- Community care,
- Acute care planning, or
- French-speaking environment(s)
More information on the Central LHIN may be found at www.centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
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The Mississauga Halton Local Health Integration Network (LHIN), is amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
We are currently recruiting a Nurse Practitioner - Palliative
Competition #: FY1718-190
Date Posted: January 16, 2018
Date Closed: Until Filled
Start Date: Immediately
Reports to: Manager, Home & Community Care
Category: Temporary Full-time until May 31, 2019
Team: Palliative
Current primary assigned location: 2655 North Sheridan Way, Ste 140
POSITION SUMMARY
Reporting to the Manager, Palliative Care, as an integrated member of the Palliative Care Team, the Nurse Practitioner (NP) supports the Mississauga Halton Local Health Integration Network (LHIN) Palliative Program and the Mississauga Halton LHIN Palliative Care Regional Programing to ensure high quality, patient-centered hospice palliative care across all care settings in the Mississauga Halton region. The Advanced Practice Nurse (APN)/NP provides support to the Palliative Care Team and specialist providers to address complex palliative care needs and increase capacity within the region to provide palliative and end of life care in the community. Critical to the NP role is the provision of direct nursing services to support complex patients and their families.The NP broad scope practice will support seamless integration of hospice palliative care at the primary, secondary and tertiary care level; serving as clinician, educator, collaborator and advocate. At the primary level, the incumbent works as an integral member of the Palliative Care Team, assisting in building team capacity to provide care and clinical management; at the secondary level, engaging in shared care with primary and specialist providers, to address more complex palliative care needs; and at the tertiary level facilitating access to and seamless transition to and from tertiary services.
Working collaboratively across the health care system, the NP provides expert direct clinical palliative leadership to support seamless, integrated care delivery. In this leadership role, the NP will work in all domains consistent with advanced practice nursing (leadership, clinical care, consultation/collaboration, facilitation and research). Within this scope, the NP will provide home/office/hospital visits and telephone and face-to-face consultation, and crisis response, The APN/NP is also responsible for education, knowledge transfer and best practice implementation, mentorship and professional development, through coaching inter-professional teams involved in the circle of support.
The role includes stakeholder engagement, participation in local, regional and provincial committees and a leadership role to implement improvements in Mississauga Halton LHIN and Mississauga Halton LHIN regional palliative programming. The NP supports an organizational culture that promotes professional growth and continuous learning, program development and evaluation, and effective inter-professional teams.
DUTIES & RESPONSIBILITIES
Expert Clinical Practice
- Provides palliative and end-of-life direct care to patients within the scope of practice, supporting patient/caregiver and their circle of care to receive community-based care as long as possible and patient death in place of choice
- As part of a team of NPs, provides expert clinical care to complex palliative patients and expert clinical advice to the inter-professional team, including for example, primary care physicians, specialists, care coordinators, and community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions
- Ensures rapid response capacity
- Provides advanced care planning; develop goals of care and/or initiate end of life conversations
- Responsible for home/office/hospital visits to complex palliative patients and their families for the purpose of completing comprehensive clinical assessments and building capacity within the primary team
- Contributes to the development of comprehensive shared care plans in consultation with Care Coordinators, service providers, primary care physicians and others
- Participates in patient rounds and case conferences with palliative care teams in hospital(s) to identify complex palliative needs and support safe and successful transitioning back to the community/home; prioritizes responsibility to ensure crisis management/urgent needs are supported
- Adopts regional and provincial targets as performance goals and measures
- Supports Most Responsible Practitioner (Family Physician/Palliative Physician/Other) to ensure continuity of medical/clinical care for individuals with complex palliative needs across primary, acute, community and specialized palliative care sectors in relation to coordinated management approaches, information exchange and relationships with the patient and family
- Identifies complex needs that may require tertiary intervention
- Participates in shared care roles where patient needs are complex and the primary care team will benefit from ongoing care, coaching/consultation, and advanced practice nursing expertise
- Identifies complex needs that may require tertiary intervention and takes appropriate action
- Provides on call support to the inter-professional and primary care team for the purposes of assistance with problem solving and decision-making and telephone or face to face visits as required
Leadership
- Collaborates with Mississauga Halton LHIN administration to work towards provincial goals of “death in place of choice” and building organizational and regional capacity to care for patients within the system of home and community care
- Assists in the development of palliative care program policies and procedures including development of content for education and orientation materials
- Advocates for individuals, families for health system policies
- Identifies Mississauga Halton LHIN and regional learning needs and finds/develops programs/resources to meet those needs in collaboration with Learning & Organizational Development teams where applicable
- Mentors and coaches nursing colleagues, other team members in the circle of care and students
- Advocates for and promotes the importance of access to hospice palliative care
- Contributes to and advocates for an organizational culture that promotes professional growth, continuous learning and collaborative practice
- Identifies gaps in the palliative care system and develops partnerships to facilitate and manage change
- Advises patients, colleagues, the community, health care institutions and policy makers on issues related to hospice palliative care nursing and health care
- Participates in local, provincial, national palliative care organizations and initiatives; and professional nursing organizations
Best Practice Implementation and Knowledge Transfer
- Participates in the identification of the clinical educational needs of the inter-professional team/Circle of Care; facilitates and participates in the planning and delivery of education to meet those needs
- Provides mentorship and models critical thinking, problem solving and the use of evidence to guide decision making amongst all members of the health care team and help guide system design
- Participates in scholarly activities at academic centres
- Participates in and/or represents the Mississauga Halton LHIN at conferences submitting abstracts and presenting
- Assists in the creation of a shared cared partnership with primary care, palliative care and when needed acute care services
- Evaluates current practices at the individual and systems level in light of research findings and assists with adoption and implementation of best practice
- Participates in research activities within scope of practice
- Critiques, interprets, applies and disseminates evidence-based findings
- Contributes to nursing and HPC system by disseminating new knowledge through formal and informal channels including presentation, publication at the local, regional, national and international level
QUALIFICATIONS
Education, Training & Experience
- Current registration with the College of Nurses of Ontario in the Extended Class; RNs without the extended class designation may be considered provided they are currently enrolled in the NP program and commit to obtaining this designation within three (3) years
- Nurse Practitioner Program with a BScN (Masters level degree in Nursing preferred)
- Canadian Nursing Association Certification in Hospice Palliative Care or relevant speciality certification an asset
- Minimum of three (3) to five (5) years’ experience in Palliative Care Nursing, preferably in a community setting
- Demonstrated experience with proven team building abilities and experience in advancing the clinical practice of multiple health disciplines
- Demonstrated advanced knowledge/experience in consultation and ethical decision-making
- Demonstrated use of theory and evidence to advance clinical practice and outcomes
- Ability to communicate in French or other languages an asset.
To apply for this vacancy please submit a resume with covering letter referencing competition #FY1718-190 via the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca. Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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JOB TITLE: Manager, Home and Community Care
START DATE: February 2018
DURATION: Full Time, Permanent
REPORTS TO: Director, Home and Community Care
DEPARTMENT: Home and Community Care
LOCATION: Toronto Central LHIN
POSITION SUMMARY
Reporting to the Director, Home and Community Care, this position is responsible for overseeing the ongoing management, planning and evaluation of case management and long-term care placement coordination within an assigned area for the Toronto Central Local Health Integration Network (TC LHIN). Working with a sub-region team and community services partners, the incumbent will ensure that quality client-focused services are delivered.
An excellent communicator and problem solver, the Manager, Home and Community Care is accountable for the quality and fiscal management of delivery of client services, and the position will also directly manage staff providing such services.
MAJOR RESPONSIBILITIES:
- Leads a team of operations professionals and staff in delivering coordinated quality community health care and facilitate access to long term care.
- Coaches and assists staff with complex client situations.
- Monitors and manages the budget, including analyzing results and recommending adjustments.
- Participates in researching, integrating and promoting leading client services delivery models in one or more specialty client program areas for the Toronto Central LHIN, in order to achieve established objectives and targets
- Implements best practice measures to serve Long Term Care facilities, Community Resource groups, physicians, and nursing and rehabilitation services.
- Builds and maintains relationships with health and social service agencies and external service providers.
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve service delivery.
- Interprets and implements organizational policy, union contracts, and any applicable legislation as required.
- Day-to-day management and development of Home and Community Care staff.
- Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.
KNOWLEDGE AND SKILLS:
Education and Experience:
- Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent).
- Regulated Health Professional preferred.
- Three to five years experience managing in a multi-disciplinary, culturally diverse health care environment.
- Knowledge of direct care/case management and/ or operational models used in community health care organizations
- Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care
- In-depth understanding of the Toronto Central LHIN’s priorities and related Home and Community Care priorities and plans
- Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.)
- A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care.
- Demonstrated skills in organization and time management.
- Superior oral and written communication skills.
- Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills.
- In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.)
- Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.)
- Bilingual (French and English) oral and written communications skills are an asset.
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please send apply online at www.lhinjobs.ca
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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JOB TITLE: Manager, Risk and Outcome
START DATE: February 2018
DURATION: Temporary Full Time until August 2019
REPORTS TO: Director, Quality, Safety and Risk
DEPARTMENT: Quality, Performance and Accountability
LOCATION: Toronto Central LHIN
POSITIONSUMMARY:
Reporting to the Director, Quality, Safety and Risk, this position is responsible for the creation, oversight, management, and operationalization of policy related to the organization’s enterprise risk management framework. Risk management responsibilities include managing the processes for organizational policy, accreditation, privacy, legal, annual risk audits, adverse event reporting, quality of care reviews and emergency preparedness. This position will also manage assigned staff.
KEY DUTIES/TASKS
- Works with leaders to assess and identify risks/hazards and implements an effective risk management program and conducts an annual review to measure the effectiveness and performance of the program.
- Acts as the liaison between legal counsel and insurers and the Agency.
- Leads organizational reporting of risk, safety and privacy events reporting.
- Promotes and supports the development of a culture of safety and measurement of quality of care; identifies opportunities and implements strategies for performance improvement and provides education including risk assessments, root cause analysis, failure mode effects analysis, adverse event alerts, and related policy and procedure development for facilitating effective process changes.
- Spearheads annual risk audit and reporting.
- Participates on intra and inter-agency committees to improve processes regarding client safety, privacy, and emergency preparedness.
- Supports the organization’s Privacy Officer ensuring appropriate mechanisms in place for compliance with Personal Health Information Protection Act.
- Leads the Emergency Preparedness Program; includes business continuity and pandemic planning.
- Leads accreditation for the organization.
- Remains current on relevant legislation, regulations, standards, and common law and can effectively collaborate with Ministry of Health, leaders and other departments at Toronto Central LHIN.
- Responsible for pro-active policy and procedure development and revisions to meet regulatory and safety requirements.
- Ability to create processes and tools to support the implementation of policy.
- Responsible for identifying, implementing, monitoring, and evaluating continuous quality improvement (CQI) activities related to client safety, experience, privacy and adverse events and providing related consulting and support services.
- Collaborates with the Quality Team to ensure data systems and programs satisfactorily support CQI activities, including maintaining CQI tracking systems and databases.
KEY QUALIFICATION
- A Master’s degree in Nursing, Leadership, Health Administration or recognized equivalent.
- Minimum of 5-7 years of progressive professional management/leadership experience.
- Healthcare Risk Management Certification (preferred).
- Knowledge of risk and insurance management in a healthcare setting required.
- Knowledge of CQI philosophy using Lean methodology, models, processes, and tools and their use in a health care setting.
- Demonstrated organizational skills and ability to collaborate, prioritize workload and work under time pressures to meet deadlines.
- Superior ability to communicate effectively both verbally and in writing, adhering to requirements of legislation and with sensitivity to the need to balance both organizational requirements and a focus on client/caregiver needs.
- Demonstrated knowledge of client relations and complaints management best practices.
- Demonstrated knowledge of health care system issues and functions.
- Demonstrated analytical, problem solving and conflict resolution skills.
- Ability to lead, participate and facilitate inter-disciplinary groups in a collaborative environment with multiple interests.
- Exceptional communication, interpersonal, innovative leadership and systems improvement skills.
- Ensures Toronto Central LHIN quality and safety activities are in alignment with accreditation requirements.
- Computer literate including MS Word, PowerPoint, Excel and Access.
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
If this role fits your expertise and career goals, please apply online at www.lhinjobs.ca
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
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**Talent Pool – Various future temporary, part-time and full-time opportunities in community, hospital and Initial Care Team.
***Fluency in the French Language is highly desired
Team Assistant
Bring your healthcare administrative support experience to this role as a Team Assistant for the Central West Local Health Integration Network (LHIN).
Reporting to the Manager – Home and Community Care, the TEAM ASSISTANT will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.
Responsibilities include:
- Process new referrals, orders for services, supplies and equipment
- Process and assist with management of confidential records for clients on admission and until discharge
- Enter, update and maintain high volume of client data into electronic database
- Provide administrative support services for case managers
- Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
- Maintain client information database
- Provide back-up support to other positions as assigned
- Provide switchboard relief as required
- Perform other duties as assigned.
LOCATION: Brampton, Ontario
ESSENTIAL QUALIFICATIONS
- Minimum Secondary School Graduate
- Minimum two years office experience
- Advanced keyboarding skills
- Proficiency with database software, Microsoft Word and Excel
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multitasking skills with ability to meet production and service standards
- Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy
- Very good communications skills, both oral and written
ASSETS
- Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
- French language is strongly recommended
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton,
North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience
for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our
organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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PATIENT CARE ASSISTANTS (CASUAL) – London, Stratford, Owen Sound, Hanover, Seaforth, St. Thomas, Woodstock
What Can I Expect To Do?
Reporting to the Manager of Home and Community Care, the Patient Care Assistant (PCA) provides service and support to the Care Coordination process. This includes the coordination and organization of Care Coordinator activities. The Patient Care Assistant communicates with patients, families, providers and other multidisciplinary team members and acts as a point of contact for patient issues. Through the utilization of a Patient Driven Care approach, the PCA disseminates necessary information and triages pertinent information to the Care Coordinator, and assists the Care Coordinator to ensure thorough follow up on patient issues.
We are currently accepting resumes for casual positions in the following locations: London/Middlesex/Elgin, Huron/Perth, Oxford and Grey/Bruce counties.
How Do I Qualify?
- Secondary School Diploma or equivalent.
- Education and/or training in health care administration is an asset.
- Minimum one (1) year of related experience, preferably in health care/medical administration or services.
- Familiarity with/knowledge of Medical Terminology.
- Demonstrated ability to work effectively as a team member, including communication and conflict resolution skills.
- Demonstrated organizational skills, including ability to prioritize competing requests and function well under pressure.
- Demonstrated ability to connect with patients, actively listen to requests, and respond in a timely, sensitive and respectful manner.
- Demonstrated ability to input data into computer software consistently accurately.
- Ability to maintain confidentiality.
- Experience using computer databases, MS Office applications (e.g., Outlook, Word, Excel, PowerPoint, etc.).
- Demonstrated ability to manage the flow of information in a timely and efficient manner.
- Ability to prioritize and manage the Care Coordinator’s calendar, sets up appointments on her/his behalf and resolve scheduling conflicts.
- Valid driver's license and access to a reliable vehicle.
- Proficiency in the French language is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
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Care Coordinator – Huron/Perth (Casual, Regular Part Time, Temporary Full Time)
What Can I Expect To Do?
Possessing the skills, the knowledge and credentials (Registered Nurse, Occupational Therapist, Physical Therapist, Master of Social Work), as well as experience and sound judgment, the Care Coordinator contributes to the success of patient-driven care throughout South Western Ontario.
As a Care Coordinator, you’ll leverage your healthcare expertise and knowledge of community resources to: assess patient needs; determine their eligibility for services; and subsequently develop, evaluate and/or revise plans of service for patients. Recognized as a valued member of the Home & Community Care Team, you’ll be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
Reporting to the Manager, Home & Community Care, responsibilities include:
- Carry out a variety of patient care and relationship management duties.
- Prioritize new referrals and take timely action, identifying individuals who would benefit from services and connecting with them to determine eligibility for services such as LTC, Adult Day Programs, etc.
- In collaboration with the patient, assess their needs and goals, and incorporate these into care planning, ensuring that the plan includes access to alternative resources.
- Make referrals to a wide variety of community supports, based on specific needs or circumstances, and assist patients and their families through the process.
- Create a transitional plan in collaboration with the patient and system partners (e.g., hospital, primary care and community health care providers).
- Establish and maintain effective relationships with patients and their circle of care – families, service providers, physicians and other partners – to ensure the delivery of the highest quality patient care.
- Represent the Home & Community Care Team on multidisciplinary committees and community agency working groups.
Location: This position is located in the South West LHIN region, Huron/Perth counties.
How Do I Qualify?
- Current, active registration or licence to practise in Ontario as a Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW).
- Sound knowledge of the long-term care system and community resources, and experience to assess requirements and develop plans of care.
- Recent clinical experience and experience with mental health and addictions.
- Knowledge of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery.
- Practical knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act).
- Effective planning, organization and evaluation skills to manage multiple patients, provide information reports and take corrective action.
- Strong communication and interpersonal skills.
- Ability to use MS Office applications and databases.
- Valid driver’s license and access to a reliable vehicle.
- Proficiency in French is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
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Care Coordinator - London/Middlesex/Elgin/Oxford (Casual, Regular Part Time, Temporary Full Time)
What Can I Expect To Do?
Possessing the skills, the knowledge and credentials (Registered Nurse, Occupational Therapist, Physical Therapist, Master of Social Work), as well as experience and sound judgment, the Care Coordinator contributes to the success of patient-driven care throughout South Western Ontario.
As a Care Coordinator, you’ll leverage your healthcare expertise and knowledge of community resources to: assess patient needs; determine their eligibility for services; and subsequently develop, evaluate and/or revise plans of service for patients. Recognized as a valued member of the Home & Community Care Team, you’ll be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
Reporting to the Manager, Home & Community Care, responsibilities include:
- Carry out a variety of patient care and relationship management duties.
- Prioritize new referrals and take timely action, identifying individuals who would benefit from services and connecting with them to determine eligibility for services such as LTC, Adult Day Programs, etc.
- In collaboration with the patient, assess their needs and goals, and incorporate these into care planning, ensuring that the plan includes access to alternative resources.
- Make referrals to a wide variety of community supports, based on specific needs or circumstances, and assist patients and their families through the process.
- Create a transitional plan in collaboration with the patient and system partners (e.g., hospital, primary care and community health care providers).
- Establish and maintain effective relationships with patients and their circle of care – families, service providers, physicians and other partners – to ensure the delivery of the highest quality patient care.
- Represent the Home & Community Care Team on multidisciplinary committees and community agency working groups.
Location: This position is located in the South West LHIN region, London/Middlesex/Elgin/Oxford counties.
How Do I Qualify?
- Current, active registration or licence to practise in Ontario as a Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW).
- Sound knowledge of the long-term care system and community resources, and experience to assess requirements and develop plans of care.
- Recent clinical experience and experience with mental health and addictions.
- Knowledge of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery.
- Practical knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act).
- Effective planning, organization and evaluation skills to manage multiple patients, provide information reports and take corrective action.
- Strong communication and interpersonal skills.
- Ability to use MS Office applications and databases.
- Valid driver’s license and access to a reliable vehicle.
- Proficiency in French is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
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Care Coordinator – Grey/Bruce (Casual, Regular Part Time, Temporary Full Time)
What Can I Expect To Do?
Possessing the skills, the knowledge and credentials (Registered Nurse, Occupational Therapist, Physical Therapist, Master of Social Work), as well as experience and sound judgment, the Care Coordinator contributes to the success of patient-driven care throughout South Western Ontario.
As a Care Coordinator, you’ll leverage your healthcare expertise and knowledge of community resources to: assess patient needs; determine their eligibility for services; and subsequently develop, evaluate and/or revise plans of service for patients. Recognized as a valued member of the Home & Community Care Team, you’ll be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
Reporting to the Manager, Home & Community Care, responsibilities include:
- Carry out a variety of patient care and relationship management duties.
- Prioritize new referrals and take timely action, identifying individuals who would benefit from services and connecting with them to determine eligibility for services such as LTC, Adult Day Programs, etc.
- In collaboration with the patient, assess their needs and goals, and incorporate these into care planning, ensuring that the plan includes access to alternative resources.
- Make referrals to a wide variety of community supports, based on specific needs or circumstances, and assist patients and their families through the process.
- Create a transitional plan in collaboration with the patient and system partners (e.g., hospital, primary care and community health care providers).
- Establish and maintain effective relationships with patients and their circle of care – families, service providers, physicians and other partners – to ensure the delivery of the highest quality patient care.
- Represent the Home & Community Care Team on multidisciplinary committees and community agency working groups.
Location: This position is located in the South West LHIN region, Grey/Bruce counties.
How Do I Qualify?
- Current, active registration or licence to practise in Ontario as a Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW).
- Sound knowledge of the long-term care system and community resources, and experience to assess requirements and develop plans of care.
- Recent clinical experience and experience with mental health and addictions.
- Knowledge of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery.
- Practical knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act).
- Effective planning, organization and evaluation skills to manage multiple patients, provide information reports and take corrective action.
- Strong communication and interpersonal skills.
- Ability to use MS Office applications and databases.
- Valid driver’s license and access to a reliable vehicle.
- Proficiency in French is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca