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Team Assistants, Full Time six (6) to nine (9) months Temporary Contracts
At the Toronto Central Local Health Integration Networks (LHIN), we are committed to the relentless pursuit of every option to deliver what is most important to each of our clients, and to supporting them to live the fullest and healthiest lives possible. At the same time, we foster an environment where we can unleash the potential of our people.
Full Time six (6) to nine (9) months Temporary Contract Team Assistantsposition are currently available for various teams at the Toronto Central Local Health Integration Network.
POSITION SUMMARY
Reporting to the Manager, Client Services, the Team Assistant will provide courteous, knowledgeable and prompt first contact for clients and callers to the organization. Responsibilities include responding to inbound information calls, inputting client referrals into the electronic form while the client is on the line, making outbound calls where necessary, providing appropriate resolution of the client’s concerns, providing information regarding Placement Services, and linking clients to other agencies, if the Toronto Central Local Health Integration Network does not provide services.
QUALIFICATIONS
- Two (2) years of relevant experience.
- Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience.
- Must be fluent in English (Oral and Written).
- Exceptional client service skills
- Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities.
- Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems.
- Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations.
- Demonstrated reliability, adaptability, flexibility and accountability.
- Computer literacy in a Windows environment is required, particularly Word and Excel.
- Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups
- Knowledge of medical terminology preferred
- Ability to speak an additional language is an asset
- AIRS certification is an asset
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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TELEHOMECARE NURSE (RN)- Registered Nurse
One (1) Full-Time Telehomecare Nurse position is currently available in the Telehomecare team at the Toronto Central Community Care Access Centre.
POSITION SUMMARY
The Telehomecare Nurse will provide remote client monitoring, health coaching, and disease-specific education to clients with complex chronic diseases, including Chronic Obstructive Pulmonary Disease and Heart Failure. Working in collaboration with the client’s circle of care, the Telehomecare Nurse will focus on enabling the client to better manage his/her chronic disease through the support of monitoring and coaching. In addition, the Telehomecare Nurse will undertake comprehensive assessments of client needs, develop the service plan, and connect the client with other community resources as required.
Responsibilities include:
- Obtaining informed client consent to participate in the Telehomecare Program
- Working with clients, their families/care givers, service providers and other health care partners to complete comprehensive assessments and identify client needs
- Developing, coordinating, monitoring and evaluating comprehensive service plans designed to meet client centred goals
- Assisting clients in establishing self-management goals, monitoring clients and responding to alerts using established clinical protocols and guidelines
- Delivering client education using validated educational tools and resources and conducting regular health coaching sessions with clients
- Remotely monitoring a minimum of 80 clients
- Coordinating care with the care coordinator, caregiver, hospital, interdisciplinary team, Primary Care Provider and other providers when required
- Negotiating and advocating for clients as required
- Following Toronto Central CCAC guidelines, authorizing all services, supplies, and equipment necessary to achieve the service plan goals
- May oversee students in accordance with the College of Nurses of Ontario
- May mentor and/or assist new hires to become proficient with client service processes within Toronto Central CCAC
- May drive to and from service delivery locations and community meetings
SALARY RANGE
Telehomecare Nurse $67,736.71 - $79,085.36 per annum
QUALIFICATIONS
- Registered Nurse in good standing with the College of Nurses of Ontario
- A minimum of two (2) years relevant clinical and community health experience
- Strong knowledge base and previous experience working with patients with complex chronic diseases (e.g. CHF, COPD, and Diabetes)
- Adult education, health coaching, patient self management and case management skills
- Demonstrated excellent interpersonal, decision-making skills, and high flexibility is required
- Ability to work independently and co-operatively in a busy multi-disciplinary situation
- Strong critical thinking and problem solving skills
- Effective communication and listening skills
- Demonstrated ability to use technology and best practices to remotely monitor patients
- Demonstrated ability to work as a member of the Telehomecare team
- Ability to multi-task and work in a fast paced environment
- In-depth knowledge of home health care and other community resources in the LHIN
- Demonstrated care coordination, assessment, and interviewing skills
- Good understanding of the roles of other health care professionals affiliated with the Toronto Central CCAC Knowledge of funding agencies available to support Toronto Central CCAC clients
- A car and valid driver's licence is required. The successful candidate would have to provide proof that s/he has a valid driver's licence upon being hired
- Demonstrated computer literacy in a Windows environment is required as laptop usage during home and community visits is an essential part of the job
- Knowledge of and experience working with culturally diverse groups; candidate must have an interest in working with individuals with chronic conditions
- Ability to speak an additional language is an asset
Most Community Care Access Centres of Ontario are governed by the requirements of the French Language Services Act. We provide services in French and encourage applications from French-speaking candidates.
Toronto Central CCAC is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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Care Coordinators, Home & Community Care
Central Local Health Integration Network (LHIN)
Temporary Full time & Regular Part time Opportunities Available
Initial Locations: Newmarket Site & Sheppard Site
Central Local Health Integration Network (LHIN). Formerly known as Central Community Care Access Centre (CCAC), Central LHIN is a proud recipient of a Gold Quality Healthcare Workplace Award for 2015, and one of the GTA’s Top Employers for 2017.
The Central LHIN seeks Care Coordinators for our Access, Hospital & Community Teams.
If you are a Registered Nurse (RN and/or B.Sc.N.), Occupational Therapist, Physiotherapist, Speech Language Pathologist, or Certified Social Worker (MSW) in Ontario, we'd like you to become part of our team.
As a Care Coordinator, you will work with your patients in the role of a system navigator to assist them in achieving their optimal health, independence and dignity. Drawing on your knowledge of health and social services, you will assess your patients and helps them to navigate through the complexities of the health care environment.
As a Care Coordinator, you will:
- Be involved in the assessment, problem-solving, decision-making, service planning and coordinating, and monitoring of their progress.
- Facilitate every step of your patients' health care experience, linking them with the right information and helping them understand and manage their short- and long-term health care goals.
- Demonstrate mutual respect to all LHIN staff, clients and stakeholders.
ESSENTIAL QUALIFICATIONS
As a Care Coordinator, you must meet the following requirements:
- A minimum of 2 years' relevant experience as a licensed Nurse (RN/BScN), Physiotherapist(PT), Occupational Therapist, Speech-Language Pathologist(SLP), Social Worker (MSW).
- Membership in good standing with a regulatory body in Ontario.
- Excellent interpersonal, communication, decision-making and assessment skills.
- Ability to work independently and co-operatively in a busy multidisciplinary situation.
- Demonstrated computer literacy to facilitate the use of automated assessment tools.
- A valid driver's licence and access to a vehicle.
- Completed Health Exam Record.
- Ability to wear a protective mask, as required.
ASSETS
- Experience working with diverse, multicultural client groups (including homeless, acquired brain injury (ABI) and pediatrics).
- Bilingualism (English/French) considered an asset.
Local Health Integration Networks (LHINs) get people the care they need in their homes and communities across the province. Caring for more than 637,000 people annually, LHINs work with families to help determine the right care and health supports to keep people at home for as long as possible. Learn more about our Care Coordinator, Nursing and other opportunities at www.LHINjobs.ca or submit a resume to HumanResources-YR@lhins.on.ca.
Central LHIN is committed to a culture that valuesdiversity and inclusion
Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have any special requirements during the recruitment process, please advise Human Resources. The Central LHIN is governed by the requirements of the French Language Services Act and therefore encourages applications from bilingual candidates.
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Team Assistant
Bring your healthcare administrative support experience to this casual role as a Team Assistant for the Central LHIN
Reporting to the Supervisor, Home & Community Care, the TEAM ASSISTANT will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our patients.
Responsibilities include:
• Process new referrals, orders for services, supplies and equipment
• Process and assist with management of confidential records for clients on admission and until discharge
• Enter, update and maintain high volume of client data into electronic database
• Provide administrative support services for case managers
• Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
• Maintain client information database
• Provide back-up support to other positions as assigned
• Provide switchboard relief as required
• Perform other duties as assigned.
ESSENTIAL QUALIFICATIONS
- Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma.
- 2 years’ related experience. Experience in a healthcare environment would be a definite asset.
- Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar.
- Excellent organization and prioritization skills to ensure data is entered accurately.
- Ability to work independently and accurately in the presence of frequent interruptions.
- Maintain confidentiality, exercise good judgement and discretion.
- Ability to manage frequent changes within a team environment.
- Regular attendance at work is required.
ASSETS
• Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
• Bilingualism (English/French) considered an asset.
• Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with client databases or other applications used by the LHIN is an asset.
HOW TO APPLY
If you are seeking a chance to be part of team that’s truly making a difference in the lives of others, please apply on-line. All applications will be reviewed.
The Central LHIN is governed by the requirements of the French Language Services Act and therefore encourages applications from French speaking candidates.
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We are currently recruiting for a Clinical Practice Lead – Wound Care
Competition #: FY1718-147
Date Posted: October 11, 2018
Date Closed: Until Filled
Reports to: Manager, Patient Care - Operations
Category: Temporary Full-time until March 28, 2019
Primary Assigned Location: Etobicoke Office, 401 The West Mall, Ste 1001 (with frequent travel to different offices in the region)
Position Outline:
Reporting to the Manager, Patient Care - Operations, the Clinical Practice Lead – Wound Care (CPL-Wound Care), in collaboration with Patient Care Leadership, frontline team members across the Patient Care Portfolio (with emphasis on the Community Teams), Service Provider partners, other internal and external partners, and patients and families, ensures that quality, patient-centered care is designed, delivered, measured, and improved. As an advocate for quality clinical care, the CPL – Wound Care facilitates and supports continuous learning, professional development, and consistently excellent evidence-based care delivery through education, coaching, and mentorship of staff. The CPL will have a focused approach on a specific clinical patient population, including a lens on the impact of social determinants of health and the integration of system partners in improving patient health outcomes.
This position will focus on Wound Care with the goal of building frontline and organizational capacity that promotes an exceptional patient and family experience, in addition to improved health and system outcomes.
An excellent communicator, critical thinker, lifelong learner and problem solver, the Clinical Practice Lead competencies include: expertise in the clinical area of focus, ability to apply research and evidence to inform processes and program development and improvement, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership.
Key accountabilities:
Patient Care Delivery
- Provides leadership in the development, evaluation, and improvement of clinical practice as it relates to the specific clinical area of focus
- Provides relevant clinical practice consultation to front line staff and system partners
- Works closely with Patient Care Program Managers towards the advancement of clinical practice through program integration and standardization
- Coaches and supports staff with complex clinical practice situations andprovides feedback on performance and clinical practice standards, with an explicit intent to build knowledge and skills competencies
- Works with Patient Care Leadership and Quality & Outcomes Department to identify clinical practice gaps/trends and, in collaboration with program managers and other relevant stakeholders, supports meaningful program and system improvements
- Participates in researching, integrating, and promoting evidence-based clinical care models to achieve organizational goals and objectives
- Builds and maintains relationships with internal and external partners, intentionally focusing on building capacity within the specific clinical practice focus area
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement, and participates in the development of policies, procedures, processes, and tools to improve care delivery
- Supports on-boarding and orientation of new staff in specific clinical area
Patient Assessment, Coordinated Care Planning & Engagement
- Carries a reduced case load; determines capability and assesses patients’ potential for health and well-being on the basis of established criteria; determines eligibility for funded services or placement into long term care
- Responds to inquiries and requests for care in accordance with the patient’s needs; identifies risk factors and urgency for care
- Establishes goals in collaboration with the patient and family/caregiver; ensures goals reflect the patient’s desired outcomes
- Works with system partners, including Service Providers, hospitals, Community Service Sector (CSS), Primary Care, and relevant others to ensure a seamless, coordinated, quality-driven patient and caregiver experience
- Develops a coordinated care plan that reflects the patient’s assessed needs and goals within the resource parameters of the MHLHIN
- Supports complex and difficult patient clinical issues and complaints which cannot be handled in a routine manner
- Attends patient home visits and care conferences as required; supports frontline staff with the development of care plans that are complex as a result of the identified clinical issues
Qualifications include:
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
- A member in good standing with their applicable regulatory body below:
- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Service Workers
- A University degree preferred (or an equivalent combination of education and experience may be considered)
- Three (3) to five (5) years recent experience in community health
- Three (3) to five (5) year experience in clinical practice areas in Wound Care especially those holding the International Interprofessional Wound Care certificate would be an asset;
- Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e. self-management principles), collaboration with key system partners
- Passion for driving clinical practice excellence through teaching, mentorship, program development, and system integration
- Adult teaching experience and/or adult education courses are an asset
- Strong written documentation skills and verbal communication/presentation skills that are clear, thorough, concise, accurate, and timely
- Ability to analyze information, problem-solve, and make good decisions
To apply for this vacancy please submit a resume with covering letter referencing FY1718-147 via the following link lhinjobs.ca or visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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**Talent Pool – Various future temporary, part-time and full-time opportunities in community, hospital and Initial Care Team.
Team Assistant
Bring your healthcare administrative support experience to this role as a Team Assistant for the Central West Local Health Integration Network (LHIN).
Reporting to the Manager – Home and Community Care, the TEAM ASSISTANT will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.
Responsibilities include:
- Process new referrals, orders for services, supplies and equipment
- Process and assist with management of confidential records for clients on admission and until discharge
- Enter, update and maintain high volume of client data into electronic database
- Provide administrative support services for case managers
- Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
- Maintain client information database
- Provide back-up support to other positions as assigned
- Provide switchboard relief as required
- Perform other duties as assigned.
LOCATION: Brampton, Ontario
ESSENTIAL QUALIFICATIONS
- Minimum Secondary School Graduate
- Minimum two years office experience
- Advanced keyboarding skills
- Proficiency with database software, Microsoft Word and Excel
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multitasking skills with ability to meet production and service standards
- Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy
- Very good communications skills, both oral and written
ASSETS
- Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
- French language is an asset
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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Care Coordinator
If you are a Registered Nurse, an Occupational Therapist, a Physiotherapist, a Speech-Language Pathologist or a Certified Social Worker in Ontario, we would like you to become part of our team.
Care Coordinators may work in a variety of settings to plan and coordinate care – the community, a local hospital or one of our offices.
We are currently hiring for anticipated numerous Temporary FULL-TIME and Permanent Part Time Care Coordinator vacancies in our Home and Community Team for our Community & Hospital – South West Mississauga and North West Mississauga Teams.
Please note that all external Care Coordinator new hires must be able to attend a MANDATORY six (6) week full-time orientation session starting AUGUST 20, 2018.
POSITION OUTLINE
Responsible for assessing, planning, coordinating, implementing and reviewing patients’ needs and services provided by the LHIN following Ministry of Health legislation and LHIN policies and procedures. Responsible for providing information to patients as well as referring them to alternate community resources.
QUALIFICATIONS
A registered health or social work professional including:registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker.
A member in good standing with their applicable regulatory body below:
College of Nurses of Ontario
College of Physiotherapists of Ontario
College of Occupational Therapists of Ontario
College of Audiologists and Speech Language Pathologists of Ontario
Ontario College of Social Workers and Social Services Workers
A University degree preferred. An equivalent combination of education and experience may be considered.
Minimum two years recent experience in community health or a related field. If social worker, medical social work experience required.
Knowledge of community resources
Computer literacy and keyboarding skills required
Valid driver’s license and access to a reliable motor vehicle
Insurance that includes driving for business purposes and minimum liability of $1,000,000.
Ability to communicate in French or other languages an asset.
ASSETS
• For some positions, previous experience working with client groups, including, but not limited to: multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, paediatrics
• For some positions, the ability to speak a second language
WHO WE ARE
Each year, over 600,000 people count on the Local Health Integration Network (LHINs) of Ontario as their single point of access for community services. At the heart of our success is a highly skilled group of 3,500 Care Coordinators who play a pivotal role in helping our clients navigate the complexities of the health care system.
Employees at the Mississauga Halton LHIN enjoy a competitive compensation package which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization including ongoing internal learning opportunities, formal training events and conferences.
HOW TO LEARN MORE AND APPLY
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please APPLY ONLINE. All applications will be reviewed. Applications received on-line are monitored regularly and will be processed quickly. Applications using other means (fax: 416 626 1821) require manual review and will be processed within 30 days. Please note that this fax number is only to be used for recruitment purposes.
The Mississauga Halton LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements please advise Human Resources during the recruitment process.
Most LHIN Centres of Ontario are governed by the requirements of the French Language Services Act. We provide services in French and encourage applications from French-speaking candidates.
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JOB TITLE: Manager, Home and Community Care
START DATE: February 2018
DURATION: Full Time, Permanent
REPORTS TO: Director, Home and Community Care
DEPARTMENT: Home and Community Care
LOCATION: Toronto Central LHIN
POSITION SUMMARY
Reporting to the Director, Home and Community Care, this position is responsible for overseeing the ongoing management, planning and evaluation of case management and long-term care placement coordination within an assigned area for the Toronto Central Local Health Integration Network (TC LHIN). Working with a sub-region team and community services partners, the incumbent will ensure that quality client-focused services are delivered.
An excellent communicator and problem solver, the Manager, Home and Community Care is accountable for the quality and fiscal management of delivery of client services, and the position will also directly manage staff providing such services.
MAJOR RESPONSIBILITIES:
- Leads a team of operations professionals and staff in delivering coordinated quality community health care and facilitate access to long term care.
- Coaches and assists staff with complex client situations.
- Monitors and manages the budget, including analyzing results and recommending adjustments.
- Participates in researching, integrating and promoting leading client services delivery models in one or more specialty client program areas for the Toronto Central LHIN, in order to achieve established objectives and targets
- Implements best practice measures to serve Long Term Care facilities, Community Resource groups, physicians, and nursing and rehabilitation services.
- Builds and maintains relationships with health and social service agencies and external service providers.
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve service delivery.
- Interprets and implements organizational policy, union contracts, and any applicable legislation as required.
- Day-to-day management and development of Home and Community Care staff.
- Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.
KNOWLEDGE AND SKILLS:
Education and Experience:
- Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent).
- Regulated Health Professional preferred.
- Three to five years experience managing in a multi-disciplinary, culturally diverse health care environment.
- Knowledge of direct care/case management and/ or operational models used in community health care organizations
- Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care
- In-depth understanding of the Toronto Central LHIN’s priorities and related Home and Community Care priorities and plans
- Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.)
- A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care.
- Demonstrated skills in organization and time management.
- Superior oral and written communication skills.
- Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills.
- In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.)
- Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.)
- Bilingual (French and English) oral and written communications skills are an asset.
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please send apply online at www.lhinjobs.ca
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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We are currently recruiting a Care Coordinator for our Palliative Team
Competition #: FY1718-210
Date Posted: February 14, 2018
Date Closed: Until Filled
Start Date: May 2018
Reports to: Manager, Regional Programs - Palliative
Job Rate: CUPE Salary Band 5: $37.29 - $43.39 per hour
Category: Temporary Full-time (1 year)
Team: Palliative
Primary assigned location: 2655 North Sheridan Way, Mississauga
POSITION OUTLINE:
The Mississauga Halton CCAC has an exciting opportunity for a Care Coordinator to join the Palliative Team during a time of strategic focus on palliative care within the Mississauga Halton LHIN region and across the province. Transformation of Palliative Care is a strategic initiative for Mississauga Halton CCAC, and we are seeking passionate, collaborative and creative professionals to join our team. We are seeking an excellent communicator, critical thinker, lifelong learner and problem solver.
The Palliative Care Coordinator competencies include: clinical expertise in palliative care, patient and family-centred, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership with inter-professional teams, including providers within the circle of care for individual patients and caregivers, and among the community with partners and colleagues. Experience in medication management and/or medication reconciliation and familiarity with medical diagnoses and disease trajectories are critical skillsets that will be a focus of recruitment.
Responsible for:
- Providing care coordination to patients with palliative needs, supporting patients with palliative needs to remain at home and in community through stable, transitional phases, and end of life.
- Development of individualized, collaborative care plans and care conferencing
- Facilitating communication and collaboration between the inter-professional care team for each patient
- Home visits and telephone communication with patients and caregivers; liaison with primary care providers and members of a patients circle of care.
- Assessing, planning, coordinating, implementing and reviewing patient needs and services
- Providing information to patients and referrals to alternate community resources
- Responding to inquiries and request for care in accordance with the patient’s needs; identifies risk factors and urgency for care
QUALIFICATIONS:
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker.
- A member in good standing with their applicable regulatory body below:
- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Services Workers
- A University degree preferred. An equivalent combination of education and experience may be considered.
- Minimum two years recent experience in community health or a related field (acute, hospice, home and community care settings). If allied health professional, relevant clinical medical experience required.
- Palliative experience preferred.
- Knowledge of community resources and demonstrated ability to collaborate and establish/strengthen care teams
- Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e., self-management principles), collaboration with key system partners
- Demonstrated skill and experience in providing care in a manner that is culturally responsive and effective with individuals from various backgrounds and diversity.
- Computer literacy and keyboarding skills required
- Valid driver’s license and access to a reliable motor vehicle
- Insurance that includes driving for business purposes and minimum liability of $1,000,000.
- Ability to communicate in French or other languages an asset.
To apply for this vacancy please submit a resume with covering letter referencing FY1718-210 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton CCAC is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton CCAC document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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The Mississauga Halton Local Health Integration Network (LHIN), are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
We are currently recruiting a Team Assistant (FUTURE VACANCY)
POSITION OUTLINE:
Provides office, clerical and administrative support to the Patient Care Team, including but not limited to:
- Input patient information into CHRIS (CAF data, equipment and supply orders, calendaring, PCS, etc.)
- Patient and Service Provider interaction (answers routine phone requests; makes routine calls on the direction and on behalf of the Care Coordinators; arrange/cancel home visits; redirects non-routine calls)
- Administrative support (sorts and distributes mail; files patient information; sends/receives faxes; etc.)
- Performs other duties as required.
SKILLS AND COMPETENCIES
Educational Qualifications
- Completion of Secondary School – minimum requirement
- Administrative training preferred
- Health care training preferred
- Medical terminology training preferred
- Computer training preferred
Experience
- Minimum two years previous experience in similar or related position
- Experience with medical supplies is an asset
Skills/Abilities
- Accurate and efficient data entry skills
- Proficient in common office applications
- Interpersonal and customer service skills
- Strong understanding of confidentiality principles
- Understanding of roles of health care providers and other stakeholders
- Organizational skills
- Flexibility for changing processes and multiple contacts.
- Problem solving and decision making skills within proscribed limits.
- Prioritize multiple work tasks.
- Ability to communicate in French or other languages an asset.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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The Mississauga Halton Local Health Integration Network (LHIN), are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
We are currently recruiting for a Care Coordinator (FUTURE VACANCY)
If you are a Registered Nurse, an Occupational Therapist, a Physiotherapist, a Speech-Language Pathologist or a Certified Social Worker in Ontario, we would like you to become part of our team.
Care Coordinators may work in a variety of settings to plan and coordinate care – the community, a local hospital or one of our offices.
Please note that all EXTERNAL hires must be available to attend a mandatory six (6) weeks full-time paid orientation. Dates of when the Orientation will be discuss during the recruitment process.
POSITION OUTLINE
Responsible for assessing, planning, coordinating, implementing and reviewing patients’ needs and services provided by the LHIN following Ministry of Health legislation and LHIN policies and procedures. Responsible for providing information to patients as well as referring them to alternate community resources.
QUALIFICATIONS
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker.
- A member in good standing with their applicable regulatory body below:
- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Services Workers
- A University degree preferred. An equivalent combination of education and experience may be considered.
- Minimum two years recent experience in community health or a related field. If social worker, medical social work experience required.
- Knowledge of community resources
- Computer literacy and keyboarding skills required
- Valid driver’s license and access to a reliable motor vehicle
- Insurance that includes driving for business purposes and minimum liability of $1,000,000.
- Ability to communicate in French or other languages an asset.
ASSETS
• For some positions, previous experience working with client groups, including, but not limited to: multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, paediatrics
• For some positions, the ability to speak a second language
WHO WE ARE
Each year, over 600,000 people count on the Local Health Integration Network (LHINs) of Ontario as their single point of access for community services. At the heart of our success is a highly skilled group of 3,500 Care Coordinators who play a pivotal role in helping our clients navigate the complexities of the health care system.
Employees at the Mississauga Halton LHIN enjoy a competitive compensation package which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization including ongoing internal learning opportunities, formal training events and conferences.
HOW TO LEARN MORE AND APPLY
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please APPLY ONLINE. All applications will be reviewed. Applications received on-line are monitored regularly and will be processed quickly. Applications using other means (fax: 416 626 1821) require manual review and will be processed within 30 days. Please note that this fax number is only to be used for recruitment purposes.
The Mississauga Halton LHIN is committed to accommodating people with Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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JOB TITLE: Payroll and Benefits Specialist
START DATE: April 2018
DURATION: Full Time, Permanent
REPORTS TO: Supervisor, Payroll and Benefits Specialist
DEPARTMENT: Human Resources
LOCATION: Toronto Central LHIN
POSITION SUMMARY
Reporting to the Payroll Supervisor, this position is responsible for ensuring a secure and fiscally accurate comprehensive pay and benefits service for the Toronto Central LHIN including the maintenance of the payroll, human resources and scheduling system, the administration and processing of benefits, and the maintenance of related regulatory reporting and other functions.
MAJOR RESPONSIBILITIES:
- Implements and manages the computerized payroll, human resources and scheduling system; establishes and ensures the maintenance of internal financial controls; ensures the integrity and security of the data; works to improve data input, reporting and reconciliation processes
- Processes bi-weekly union and non-union payroll and other full cycle payroll activities and benefits administration (such as calculations for premiums and overtime; calculates, codes and processes information on hires, transfers, leaves, terminations, and wage adjustments; verifies the accuracy of statutory and benefits-related deductions.
- Administers benefits programs including: major medical and dental plans, life insurance, AD&D, STD, LTD, HOOPP; reviews existing coverage to identify gaps and opportunities for partnerships with other LHINs; provides necessary reports and analysis of current plans as required.
- Prepares monthly billings for all plans: remits and reconciles monthly statements for Canada Revenue Agency, Employer Health Tax, union dues, WSIB and benefits; liaises with external agencies as required to trace and resolve discrepancies; is the initial point of contact for these agencies.
- Produces weekly, bi-weekly, monthly, quarterly, annual and ad hoc reports and monthly metrics as required; provides research and financial analysis
- Reconciles payroll-related accounts to the General Ledger; liaises as required to investigate and resolve discrepancies; prepares reports for each cost centre.
- Responds to staff and management inquiries regarding pay and benefit issues,
- Performs other duties as required.
KNOWLEDGE AND SKILLS:
Education:
- University degree or College Diploma (or equivalent) in payroll, benefits administration, human resources or other related fields.
- PCP (Payroll Compliance Practitioner) designation an asset
Experience:
- At least three years’ experience in payroll and benefits administration, preferably in a unionized environment
- Knowledge of payroll requirements, including CRA payroll rules, year-end reporting, EHT, WSIB etc.
- Knowledge of Toronto Central LHIN collective agreement entitlements, as well as related legislation such as Employment Standards Act and Canada Labour Code
- Good understanding of general accounting practices regarding journal entries, reconciliation and reporting
- Knowledge of and proven ability to use spreadsheets to analyze and track pay, benefits and related HR information
- Advanced computer skills and the ability to use a variety of software programs (including MS Office Word, Excel, PowerPoint, etc.) and databases (payroll, human resources and scheduling).
- Demonstrated ability to work with limited supervision, with proven skills in organization and time management.
- Demonstrated ability to exercise tact and sound professional judgment when responding to matters concerning highly sensitive and confidential personal information
- Strong oral and written communication skills
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please apply online at www.lhinjobs.ca.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
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Temporary Full-Time Care Coordinator positions are currently available at Toronto Central Community Local Health Integration Network (TC LHIN). Specifically these roles are to work with our major hospital providers in the downtown core (ie. University Health Network, Mount Sinai, St. Michael's). This opportunity is great for regulated health professionals who want to help clients transition from Hospital to Community with safety and ease.
POSITION SUMMARY
Incumbents will assess referred clients for eligibility in the Toronto Central Local Health Integration Network and assist ineligible clients in finding alternative sources of care. Responsibilities include working with clients and their families/care givers to ensure that their needs are met through the development, co-ordination, and monitoring of comprehensive service plans, and act as the contact between clients and various community agencies and providers.
SALARY RANGE
Care Coordinator $67,736.71- $79,085.36 per annum
QUALIFICATIONS
- A nurse, physical therapist, occupational therapist, speech language pathologist or Dietician currently licensed, registered or certified according to the requirements of the profession in the Province of Ontario; or a Social Worker with a MSW and membership in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); or be currently employed as a care co-ordinator.
- A minimum of two (2) years relevant clinical or community health experience.
- Excellent assessment skills and ability to make decisions with limited information is required.
- Understands specific needs and challenges of the frail elderly.
- Demonstrated excellent interpersonal, communication, decision-making skills, and high flexibility is required.
- Ability to work independently and co-operatively in a busy multi-disciplinary situation.
- Knowledge of community resources and situations that can be managed in the community.
- Demonstrated understanding of all destinations and care options for clients – including supportive housing, LTC, convalescence, short stay etc. as a destination.
- Ability to remain calm and de-escalate clients/caregivers presenting in the Emergency Department environment.
- Knowledge of and experience working with culturally diverse groups is required.
- Additional language skills preferred.
- Demonstrated computer literacy in a Windows environment is required
- Physical/medicine expertise is preferred.
HOW TO APPLY:
We offer competitive salaries and Healthcare of Ontario Pension Plan (HOOPP) options.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please visit our website at www.ccacjobs.caand apply online.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
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Decision Support Analyst
ABOUT US:
The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.
PRIMARY PURPOSE:
Reporting to the Manager of Decision Support you will be a part of a skilled team that extract and analyze data to support LHIN staff in their decision making. You will play an integral role in the provision of information, analysis and business intelligence to support home and community care, planning decisions, local health system design and strategy development leading to improved patient care and coordination of health care services.
KEY ACCOUNTABILITIES:
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Participate on a high quality Decision Support team to support, advise and educate information users on data collection, data acquisition, analysis, interpretation, and indicator development. Fulfill end-user needs for information.
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Support Home and Community care programs, the planning team, senior management and the Board of Directors with data, information, analyses and dashboards to enable effective decision making.
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Work with various teams at a program level on projects requiring data, information and analyses. For example the budget team and sub-region teams.
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Conducting analyses of local health care system for the purpose of identifying gaps and establishing planning priorities as well as assessing the impact of planning recommendations and decisions.
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Provide analytic input and expertise to Annual Business Plans, Integrated Health Service Plans and Annual Reports
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Conduct preliminary reviews and analytical verification of provincial and national reports (CIHI Health Indicators, HSMR, Canadian Community Health Survey, HQO Quality Monitor) to assess LHIN performance against benchmarks and advise LHIN team on priority areas for follow-up.
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Extract and aggregate data from disparate sources. Includes report writing using SQL, SRSS and SSAS and projects related to database design and redesign.
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Accountable for development and regular production of standard products, reports and dashboards to support the evaluation of home and community care services and local health system performance. Includes the Corporate Balanced Scorecard, leadership dashboard, MLAA/Stocktake dashboard, and IHSP Scorecard.
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Extract, aggregate and analyze data from provincial and national databases and business intelligence tools such as: CIHI portal, intelliHealth and iPort Access. Be a key point of contact for understanding the information in these databases and where to source data for specific sectors, including: primary care, hospital, home and community care, mental health and addictions, long-term care, as well as population health and socio-demographic data.
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Develop and implement educational tools and materials to facilitate the use of information as a strategic resource.
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Educate and create learning program for LHIN staff on ‘self-serve tools’ relative to staff portfolios such as: CIHI e-learning, MoHLTC HSIMI website, HQO tools, Ontario Community Health Profiles. Includes developing ‘self-serve tools’ for staff to access frequently requested data on their own in a user-friendly way.
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Continue the deployment and improvement of business intelligence tools, portals and dashboards.Monitor data quality and reconcile data against various systems and take investigative action where required.
QUALIFICATIONS & SKILLS:
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Undergraduate degree in a related discipline as a minimum requirement. Master’s degree preferred. Certification with the Canadian College for Health Records Administrators (CCHRA), an asset.
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Strong problem solving, analytical and critical thinking skills.
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Experience in a health care decision support environment and a solid understanding of the health care system.
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Experience with decision support tools such as Business Intelligence systems and proficiency in SPSS, SAS and SQL.
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Experience with database design an asset
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Solid knowledge of CIHI datasets (DAD, NACRS, CCRS, NRS, OMHRS, HCRS).
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Solid knowledge CIHI/MoHLTC methodologies (HSFR, HSMR, RIW, HIG, MIS Guidelines).
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Solid knowledge of Access to Care/Cancer Care Ontario datasets and Business Intelligence tools (WTIS, ALC, ER, SetP, iPort).
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Knowledge of interRAI suite of tools and experience with the CCAC’s Client Health and Related Information System (CHRIS), an asset
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Strong verbal and written communication skills, including the ability to display and explain complex analyses in an easily understood user-friendly manner geared to the target audience.
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Exceptional technical skills related to working with large data sets.
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Excellent knowledge of Microsoft Office suite (Excel, Access, Word, and PowerPoint).
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Experience with ETL development and configuration, including design and development of OLAP cubes, an asset.
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Demonstrated ability to prioritize workload and function in a dynamic work environment.
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Ability to work co-operatively with all levels of LHIN staff and external stakeholders.
Please apply online at lhinjobs.ca.
For more information on the Central LHIN, visit centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
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Manager, Risk Management and Patient Safety
ABOUT US:
The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.
PRIMARY PURPOSE:
Reporting to the Director, Risk Management and Patient Safety, this position provides leadership and support in the implementation of the Central LHIN risk management and safety programs including Infection Prevention and Control and emergency management and preparedness.
KEY ACCOUNTABILITIES:
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Provides risk management expertise across the organization including advice and support for risk management activities;
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Supports an integrated approach to risk management ensuring processes to identify and manage potential and actual risks though prevention and mitigation strategies;
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Works with managers and teams on risk-related issues;
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Consults, coaches and / or participates in activities that require legal involvement including police activity, coroner, hearings etc.
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Manages and ensures effective processes for legal claims. Liaises with legal counsel, adjusters and insurers and represents the organization in litigation/ discovery process;
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Provides leadership in complex consent and capacity issues;
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Leads and participates in incident reviews, root cause analysis and failure mode effects analysis ensuring the development and implementation of recommendation;
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Develops and participates in the data collection, preparation and dissemination of reports related to risk management and patient safety;
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Manages specific internal risk management projects and initiatives;
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Promotes a culture patient safety and establishes a sense of risk awareness across the organization;
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Responds to safety alerts from various sources including public health;
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In collaboration with the Director, develops, implements and evaluates the patient safety plan;
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Supports emergency preparedness efforts including development of plans and exercises;
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Chairs the Infection Prevention and Control Committee ensuring the development, implementation and evaluation of appropriate plans activities based on evidence and best practices and accreditation standards;
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Promotes and supports use of the Ethical Framework across the organization;
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Develops, reviews and implements policies and procedures related to patient safety, risk management and infection prevention and control;
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Provides education and support on risk management, patient safety and infection prevention and control;
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Supports Manager of Patient Relations and provides coverage during vacation and absences.
POSITION REQUIREMENTS:
Educational Background Required:
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Undergraduate degree in a related field
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Risk Management Certificate/program completion
Preferred:
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Master’s Degree in a related field
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Certification in Infection Control
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Regulated Health Professional
Experience:
3-5 years risk management, patient safety
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In-depth understanding of legislative framework (e.g. Home Care and Community Services Act, Health Care Consent Act, Substitute Decisions Act, Emergency Management and Civil Protections Act, PHIPA)
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Expertise in Risk Management frameworks and practices in the health care sector.
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Previous experience in quality and risk management projects and initiatives.
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Demonstrated ability to introduce and manage change, new concepts, and best practices.
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Familiarity with emergency preparedness, incident management, and pandemic planning in Ontario
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In-depth knowledge of the health care system and service delivery models used in the community.
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Good knowledge of patient services practices infection prevention and control, emergency practices and objectives.
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Good understanding of project management processes and techniques.
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High level of computer literacy and ability for presentations.
Please apply online at lhinjobs.ca.
For more information on the Central LHIN, visit centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
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Reporting to the Manager, Decision Support, the Epidemiologist will be engaged in the implementation and evaluation of integration initiatives in collaboration with various members of Corporate Services, Accountability and Quality team and other stakeholders to support the achievement of LHIN goals, objectives and integration strategies through performance and accountability, quality and decision support.
The successful candidate will have expertise in, and contribute to, the identification of health system service gaps and health system priorities through the analysis of local, regional and provincial data to help understand and explore root causes. The epidemiologist supports the management, monitoring and evaluation of health system performance and will collaborate with various stakeholders to ensure access to timely, evidence based research to inform decision making and the development of initiatives. Stakeholder engagement will be required to identify opportunities for continuous improvements through the evaluation of provincial and local trends to improve health outcomes and health system performance.
QUALIFICATIONS:
- Bachelor or Master’s degree in health administration, health planning, epidemiology, biostatistics or relevant field. Master’s degree preferred.
- Knowledge of the Ontario health system and of the Central West LHIN within the context of the larger health system.
- Strong communication, negotiation and conflict resolution skills as well as evidence of the ability to promote and maintain interpersonal relationships and strategic partnerships.
- Strong skills in community stakeholder engagement and effective collaboration with internal and external partners.
- Excellent spoken and written communication skills including the ability to express complex ideas clearly and effectively to a non-technical audience.
- The ability to work independently and as a part of a team.
- Evidence of experience in the successful development, implementation and monitoring of operational, performance/accountability and quality improvement initiatives.
- Solid knowledge of performance metrics, quality improvement, analysis and reporting.
- Evidence of experience and success with data and statistical analysis, statistical quality control methods, research design and estimation and modelling methods.
- Experience using statistical, data management, extraction and reporting tools and software.
- Understanding of population health status and health service datasets and information sources (e.g. Provincial Health Planning Database, CIHI, IntelliHealth, etc.).
- Ability to deal with multiple complex issues and manage multiple priorities
- Self-directed and strong collaborative skills
- Experience in coaching, mentoring and developing others in process improvement and data analysis
- Project management experience/ skills
- Superior critical thinking skills and ability to generate ideas and fresh perspectives
- Possess excellent presentation and written/oral communication skills and have the ability to engage a knowledgeable audience
- Demonstrates commitment to the Central West LHIN’s mission and values.
- Fluency in French is an asset.
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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We are currently recruiting a Project Manager, Strategy Management Office
Competition Number: FY1819-068
Date Posted: June 19, 2018
Date Closed: Posting Until Filled
Portfolio: Health System Strategy, Integration and Planning
Department: Strategy, Integration and Planning
Team: Strategy Management and Planning
Reports To: Manager, Strategy Management Office
Category: Temporary Full-Time until September 8, 2019
Primary Assigned Location: Mississauga – 2655 North Sheridan Way
POSITION SUMMARY
Reporting to the Manager, Strategy Management Office, the Project Manager will support a variety of complex cross-functional projects to advance the Mississauga Halton LHIN’s Strategic Plan. This position will work collaboratively with internal and external stakeholders to facilitate project planning and plan delivery in order to identify dependencies, maximize opportunities for collaboration, support transactional and transformational change management, and minimize risks and issues.
The Project Manager will provide project management expertise and leadership in order to ensure project success. Specifically, the incumbent will develop and implement project workplans (deliverables and timelines); identify risk/challenges and associated mitigation strategies; and conduct regular workplan status reporting to monitor progress and inform decision-making.
DUTIES & RESPONSIBILITIES
Project Management
- Serves as the project lead for complex projects as assigned by senior leadership
- Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives.
- Develops, with key internal and external stakeholders and partners, the project work plan, monitors and controls the work per the project plans.
- Represents the Mississauga Halton Local Health Integration Network (LHIN) with internal and external stakeholders in the course of project work
- Prepares complex project plans, activities, budgets, schedules, project documentation and reports on project status to the project sponsor and stakeholders
- Provides support to senior management/ leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes
- Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work
- Assesses project risks and develops mitigation strategies
- Advises senior management on the viability of existing projects including recommendations on whether to proceed, modify or halt
- Works with Mississauga Halton LHIN staff to ensure projects are clearly outlined and expectations established
- Assigns tasks to subject matter experts and other project resources; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully
- Works with the Project Management Assistant to produce project management materials presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives
- Develops project templates and methodologies for use across the organization
- Handles complex project related problems in an expedient and efficient manner requiring professional judgment and latitude for independent action
- Works with Mississauga Halton LHIN staff to ensure projects are clearly outlined and expectations established
- Develops and delivers presentations using various visual tools (power point, graphics, etc.) to effectively communicate to the client group
- Contributes to a safe and healthy environment by following safe work procedures, reporting injuries, illnesses, and unsafe working conditions affecting Mississauga Halton LHIN employees and patients
Leadership
- Provides ongoing project specific leadership and direction to all project stakeholders including senior leadership, external providers and internal staff/management
- Identifies project budget requirements, prioritizes, and requests resources through project sponsor; reviews and evaluates project results and implements improvement strategies to ensure maximum effectiveness and efficiency of processes
- Supports senior management in all areas by minimizing risks related to project implementation while enhancing service expectations and accountability
Relationship Management
- Works with colleagues on inter- and intra- LHIN committees.
- Develops, fosters, and manages effective business relationships and channels of communication
- Represents the Mississauga Halton LHIN at provincial and local project related planning and implementation tables
- Builds relationships with other LHIN’s to inform project planning and share past project experiences
- Strong relationship management skills, including engaging, communicating with and collaborating with stakeholders, and facilitating groups.
- Professionally represents the employer in conferences and meetings.
- Collaborates with stakeholders in the implementation of organizational plans and programs.
- Employs consensus building skills to ensure the most beneficial outcomes.
- Develops and maintains collaborative relationships at all levels of the organization to ensure the most effective services are provided.
- Demonstrates sensitivity and political acuity in all interactions.
QUALIFICATIONS
Education, Training & Experience
- University degree in Social Sciences, Health Care, Business Administration or related field; a Master’s degree is an asset (or equivalent combination of education and experience);
- Project Management Professional (PMP) designation preferred
- Five (5) to seven (7) years of experience at mid-senior levels at an Ontario health care organization (hospital, LHIN, Community Health Centre, etc.)
- Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach
- Demonstrated knowledge, experience and success in applying quality improvement methodologies is highly desirable
- Strong understanding of the health care system and community sector across the continuum of care
- Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum
- Excellent negotiation, conflict resolution and consensus building skills
- Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration
- Knowledge of project management tools and techniques
- Good knowledge of budget planning, resource allocation, financial monitoring and reporting
To apply for this vacancy please submit a resume with covering letter referencing FY1819-068 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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12 months contract
Reporting to the Manager, Accountability Agreements and Contract Management, the Health System Accountability and Contract Specialist is responsible for developing, implementing, monitoring and managing accountability agreements and contracts, and for providing responsive client/provider relations. This role will deliver on its mandate by creating transparent processes that are supported by sound data analysis and collaborative decision making reflecting the principles of fairness, integrity and accountability. The Health System Accountability and Contract Specialist will be engaged in the implementation, and evaluation of performance and contract management initiatives in collaboration with Health System Planning Integration & Strategy.
QUALIFICATIONS:
- Master’s degree in health administration, health planning, business administration or relevant field, preferred
- Five to seven years progressive experience in a similar role.
- Previous supervisory experience is an asset.
- Knowledge of the Ontario health system and of the Central West LHIN within the context of the larger health system
- Good knowledge of concepts, leading practices and procedures for contract administration management, monitoring and compliance
- Experience in developing contracts and other binding agreements (e.g. MOU’s)
- Good knowledge of related budgeting, financial, and monitoring processes (e.g., billing, invoicing, planning, performance reporting, etc.)
- Knowledge of issues and difficulties which can arise in service agency contract administration
- Demonstrated planning and organizing skills to manage a variety of contracts and processes simultaneously
- Strong communication, negotiation and conflict resolution skills as well as evidence of ability to promote and maintain interpersonal relationships and strategic partnerships
- Strong skills in community stakeholder engagement and effective collaboration with internal and external partners
- Strong writing skills
- Ability to work independently and as a part of a team
- Evidence of experience in the successful development, implementation and monitoring of operational, performance / accountability and quality improvement initiatives
- Solid knowledge of performance metrics, quality improvement, data and financial analysis and reporting
- Evidence of experience and success with data and statistical analysis, statistical quality control methods, research design, and estimation and modeling methods
- Experience utilizing statistical, data management, extraction and reporting tools and software
- Understanding of population health status and health service datasets and information sources e.g. Provincial Health Planning Database, CIHI, ICES
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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Reporting to the Manager, Strategic Communications and Partner Relations, the Communications Strategist is responsible for providing strategic communications support for organizational work including developing and delivering communications coaching to senior leadership and staff, as well as to system partners within the Mississauga Halton LHIN.
We are currently recruiting a temporary full-time Communications Strategist
Competition Number: FY1819-097
Date Posted: August 24, 2018
Date Closed: until filled
Department: Communications and Engagement
Reports To: Manager, Strategic Communication and Partner Relations
Category: Temporary Full-time (12 month contract)
Primary Assigned Location: Etobicoke Office – 401 The West Mall
DUTIES & RESPONSIBILITIES
- Works in partnership with Mississauga Halton LHIN portfolios and teams to develop communications strategies and materials in support of Mississauga Halton LHIN strategic work
- Helps internal stakeholders with communications planning and support for writing or editing needs as appropriate.
- Ensures communications are consistent with Mississauga Halton LHIN key organizational messages and visual identity guidelines
- Develops communication collateral materials to highlight Mississauga Halton LHIN programs and initiatives
- Liaises with the Mississauga Halton LHIN portfolios and relevant teams, executives and senior leaders to deliver consistent communications content and strategy to internal and external stakeholders, including health system partners, service providers, hospitals, primary care and community agencies
- Liaises and engages with external partners and audiences in the development of communications strategy, materials and activities
- Develops storytelling briefs and creates compelling executive presentations
- Research and writes a variety of communications materials that support Mississauga Halton LHIN communication strategy including presentations, newsletters, videos, brochures, letters, memos, bulletins, web content, scripts/speaking points, advertisements and reports as required
- Supports large-scale engagements, media events, and campaigns
- Other duties as assigned.
QUALIFICATIONS
- University degree or diploma in Communications, Journalism or Public Affairs (or equivalent combination of education and experience)
- Accredited Business Communicator (ABC) designation from International Association of Business Communicators or Accredited in Public Relations (APR) from Canadian Public Relations Society an asset
- Minimum three (3) to five (5) years related experience in developing and implementing communications tactics; experience must include communications advice
- Excellent knowledge of current communication theories, disciplines, techniques, best practices and planning methods
- Excellent knowledge of and experience with digital communications including social media outreach and content creation
- Excellent knowledge of project management
- Experience with public engagement and facilitation an asset
- Proficient in Microsoft Office applications (including PowerPoint) and SharePoint
- Design expertise is considered an asset
To apply for this vacancy please submit a resume with covering letter referencing FY1819-097 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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JOB TITLE: Director, Human Resources
START DATE: October 2018
STATUS: Full Time, Permanent
REPORTS TO: Vice President, Human Resources and Corporate Administration
DEPARTMENT: Human Resources and Organizational Development
LOCATION: Toronto Central LHIN
POSITION SUMMARY:
The Director, Human Resources provides strategic leadership,directionand oversight for the development, implementation, and evaluation of human capital programs, processes and strategies to promote alignment between human resources and organizational strategy and objectives. This position is accountable for leading the Human Resources (HR) Department, inclusive of Payroll and Benefits, for the TorontoCentral Local Health Integration Network (the “LHIN”). A core function of this role will be to ensure that the organization’s policies and procedures reflect the values or the organization and contribute to building a quality work environment that is attuned to the diversity of the workforce.
MAJOR RESPONSIBILITIES:
- Contributes to the development of the Toronto Central LHIN’s HR Strategy by providing input into the development and delivery of HR programs including organizational structure, labour and employee relations, recruitment, performance management, total compensation, succession planning, payroll and benefits and reviews performance indicators to ensure programs are effective.
- Develops and oversees the annual work plan for the HR Department, which aligns to the overall HR Strategy. This includes ongoing monitoring of performance indicators and routine progress reporting to ensure accountabilities for the department are met.
- Oversees the development of HR policies and processes, which reflect best practices and support the diversity our workforce. It will involve working effectively with senior leadership and stakeholders including bargaining agents to identify opportunities to continuously improve the ways that HR supports the organization and its employees.
- Leads and participates with a team of HR Business Partners in the provision of strategic advice and support to the organization to ensure the resolution of the organization's most complex and high-risk people/talent issues.
- Leads labour relations for two unions representing approximately 550 employees. This includes building productive and respectful relations with union partners in the course of leading collective bargaining, labour-management committees, grievance and arbitration management, pay equity as well as other complex labour relations issues.
- Is responsible for the organization’s approach to Occupational Health and Safety, wellness, attendance and disability management. Ensures that effective frameworks are in place to maximize attendance at work as well as reduce all foreseeable risk to employees and ensure legislative compliance.
- Partnering with internal stakeholders (including union partners and the JOHSC) to contribute to the development of a strong safety culture at the Toronto Central LHIN.
- Oversees the budget for the HR Department including input into the annual budget development as well as monitoring and approving expenditures ensuring that submissions are appropriate, complete and fall within the LHINs expenditure framework.
- Develop and implement a talent management strategy including recruitment and succession planning that is aligned to the Toronto Central LHIN’s strategies on learning and development and ensures the appropriate pipeline of talent to support the organization’s HR Strategy and supporting workforce plan.
- Lead the payroll and benefits administration functions; ensuring timely, accurate payroll and benefits administration that meet the needs of the workforce.
- Ensures the appropriate maintenance and security of HR employee records, including the integrity of
- Protects the LHIN from potential litigation by monitoring and ensuring that all human resources, payroll and occupational health and safety policies and practices are in compliance with applicable legislation and appropriate risk management strategies are in place.
POSITION REQUIREMENTS:
Education:
- Post-secondary/ Master's degree in business administration, human resources, or relevant field, including appropriate accreditation Certified Human Resources Professional designation or equivalent combination of education and
Experience:
- Minimum 8 years of professional experience (or equivalent) in a unionized environment with a significant proportion of this experience at the management level.
- Experience in program leadership relating to people, strategy, financial and resource utilization.
- Experience providing advice and support to senior leadership in an organization
- Demonstrated experience partnering with senior leaders in the organization in the development and implementation of complex Human Resources strategy.
- Travel and flexible work schedule is required as all board and committee meetings occur after regular business hours.
- In-depth development knowledge of organizational and HR, OD leading practices, compensation, recruitment payroll and benefits and employee relations policies, processes and evaluation tools.
- Knowledge of Ontario health sector and workforce trends within this sector an asset.
- Demonstrated knowledge of technical and legislative issues related to HR and Labour Relations, as well as collective bargaining.
- Well-developed knowledge of benchmarking tools to evaluate HR programs and services.
- Knowledge of business cycles, budget planning, resource allocation, financial monitoring and organizing skills to support staff.
- Demonstrated excellent communication, interpersonal and organizational skills with superior conflict resolution and negotiation capabilities.
- Knowledge of HRIS resources and tools used in payroll, recruitment and HR information management (e.g., ADP, Quadrant, MS Office Suite, Workopolis, etc.)
Interested applicants are encourage to apply online at www.lhinjobs.ca
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
