Career Opportunities

  JOB POSTING #031-24   POSTING DATE: March 5, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-011) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury   LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to April 30, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume byvisiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 031-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language    What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan     Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Do you have Project Management experience and enjoy the challenge of coordinating the administrative aspects of Project Management to help drive initiatives forward?  Do you have strong relationship building skills and thrive in a collaborative work environment?  Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for a permanent full-time Project Specialist, reporting to the Manager, Strategy Management Office. The Project Specialist is responsible for collaborating across the organization with regard to the planning and implementation of corporate projects including the creation, maintenance and monitoring of projects plans and schedules, assist in the management and monitoring status reports and project budgets and is responsible for leading project risk management, communication and facilitating project meetings. Accountabilities include tracking and status reporting related to projects in support of the Strategy and Project Management Office (SPMO). The role also leads simple to moderately complex projects of small to medium scope, at provincial, regional or local levels.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment with the flexibility to be located at any of the 14 HCCSS office locations across the province ​   What will you do? - Collaborate with all areas of the organization in the planning and implementation of projects - Ensure that all projects follow SPMO processes from Project Initiation to Project Close providing support and coaching to Project Leads and Project Teams - Exercise indirect influence to support and motivate project team members in the completion of work deliverables within schedule parameters - Build positive working relationships with project stakeholders that result in consistent positive customer satisfaction - Perform project scope definition and management - Lead and conduct requirements gathering and analysis utilizing various techniques to engage stakeholders and key subject matter experts - In collaboration with the Project Lead and Manager, SMO, identify and track project tasks and status and project performance metrics - Lead project monitoring and control - Perform project schedule definition and management - Record and maintain lessons learned providing recommendations to support and implement changes for continuous improvement - Create and maintain project plans, schedules, status reports and budgets independently and in collaboration with other team members as required - Lead project risk management - Identify, and record project risks and develop recommendations for risk mitigation in collaboration with project stakeholders - Maintain project risk, issue and change control logs ensuring that actions and decisions are recorded and addressed, following SPMO processes - Analyze project change requests for their impact on the project and raising concerns as appropriate - Work with functional managers and project leads to identify project resource requirements and work effort estimates, revising and forecasting estimates in collaboration with Projects Leads as required, in order to support project prioritization and resource planning - Support project communication management, ensuring succinct and timely communication with all stakeholders - Develop and execute against an approved Project Management Plan - Perform document management, including document revision and versioning, and archiving of project and SPMO materials - Facilitate project meetings and produce/distribute meeting documents as required - Ensure accurate tracking and reporting of project progress, including analyzing and consolidating project data and preparing reports - Actively contribute to the development of project management capacity across the organization by developing and/or providing education, coaching, and support to clinical, technical and administrative staff as appropriate - Work closely with the team’s Manager, Director and/or other department and project leads in the implementation of Business Plan initiatives - Contribute toward improving project management methods and practices, including the development of tools and processes.   What do you need? - Undergraduate Baccalaureate degree in Health Care, Business or other relevant field; Master’s Degree is an asset. - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) designation or relevant PMI certification is an asset - Minimum of three (3) to five (5) years of relevant experience - Clear, concise, and accurate communication skills in English, both verbal and written - Demonstrated experience in the area of project management and familiarity with various project management tools, techniques, and methodologies - Knowledge of and experience in the area of portfolio management and strategic planning considered an asset - Knowledge of and experience with SharePoint platform or other similar system an asset - Proficiency in Microsoft Office software including Word, Excel, and PowerPoint - Experience in Visio, MS Project and, MS Teams an asset - Experience in business process improvement - Business insight and modelling to understand functional requirements and processes - Influencing, negotiation and presentation skills - Demonstrated ability to meet deadlines and set priorities - Ability to perform multiple tasks among various projects while maintaining deadlines in accordance with organization standards - Proficiency in French is an asset - Experience in a healthcare environment is preferred - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #hybrid

JOB POSTING #037-24   POSTING DATE: March 14, 2024   JOB TITLE:                                  Physiotherapist – Temporary, Full Time INITIAL ASSIGNMENT:             In-Home (SUD IH PT-005) BARGAINING AGENT:              OPSEU LOCATION:                                 Sudbury LANGUAGE(S):           English EFFECTIVE DATE:                       Immediately to July 4,2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Physiotherapist is responsible for the provision of physiotherapy services to Home and Community Care patients in order to reduce, eliminate, or prevent physical disabilities/impairments and improve the patient’s functional independence and safety in their respective environment.   QUALIFICATIONS   - Registered Physiotherapist in good standing with the College of Physiotherapists of Ontario; - In-depth knowledge of physiotherapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant physiotherapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of physiotherapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the physiotherapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CPO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Physiotherapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 037-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

JOB POSTING #038-24   POSTING DATE: March 14, 2024   JOB TITLE: Occupational Therapist – Full-Time INITIAL ASSIGNMENT:  In-Home (PS IH OT-001) BARGAINING AGENT:  OPSEU LOCATION:  Parry Sound LANGUAGE(S): English EFFECTIVE DATE: Immediately     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Occupational Therapist is responsible for the provision of occupational therapy services to Home and Community Care Support Services North East patients in order to maximize the patient’s function, independence, and safety in their respective environment.   QUALIFICATIONS - Registered Occupational Therapist in good standing with the College of Occupational Therapists of Ontario; - In-depth knowledge of occupational therapy services and other community resources; - Good understanding of the roles of health care professionals; - Relevant occupational therapy experience in a community/health care environment; - Comprehensive and up-to-date knowledge of occupational therapy tools, processes, equipment, and assistive technology; - Knowledge of funding agencies related to the occupational therapy recommendations; - Practical knowledge and understanding of relevant legislation (e.g. regarding the provision of health care services, privacy, health and safety, etc.); - Comprehensive knowledge of the standards of practice and professional guidelines set forth by COTO; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Occupational Therapists may qualify for a Rehabilitation Professionals Incentive Grant of $5,000 per year for three years which is paid by the Underserviced Area Program of the Ministry of Health and Long-Term Care.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at: North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 038-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

JOB POSTING #039-24   POSTING DATE:  March 14, 2024   JOB TITLE: Social Worker – Temporary, Full-Time INITIAL ASSIGNMENT: In-Home (TI IH SW-002) BARGAINING AGENT: OPSEU LOCATION: Kapuskasing, Hearst, or Timmins LANGUAGE(S):  English and French EFFECTIVE DATE: July 2, 2024 to July 18, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY:   The Social Worker is responsible for the provision of social work services to Home and Community Care Support Services North East patients, in order to achieve optimum psycho-social functioning, prevent unnecessary deterioration, and promote patient independence.   QUALIFICATIONS   - Registered Social Worker in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW); - Relevant social work experience in a community/health care environment; - Comprehensive knowledge of social work interventions, practice methods, and professional skills; - Knowledge of other community resources, funding agencies, treatment centers, social service networks, and organizations; - Good understanding of the roles of other health care professionals; - Up-to-date knowledge of social work theories, practices, and procedures; - Ability to prioritize professional duties and manage caseload in a time efficient manner; - Strong interpersonal skills; - Effective listening, observation, and facilitation skills; - Strong mediation, negotiation, and conflict resolution skills to respond or assist in emergency situations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Outlook); - Must have valid driver’s license and access to a vehicle, as regular travel within the Cochrane District will be required. Travel to other areas withing the North East geography may also be required from time to time, as the business needs require; - Advanced oral and written proficiency in English and French is essential.     Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 039-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.    

JOB POSTING #040-24   POSTING DATE:  April 9, 2024   JOB TITLE:  Dietitian – Temporary, Full-Time   INITIAL ASSIGNMENT: In-Home (SM IH Dietitian-002) BARGAINING AGENT: OPSEU   LOCATION: Sudbury, Sault Ste. Marie or Elliot Lake   LANGUAGE(S): English   EFFECTIVE DATE: July 2, 2024 to July 18, 2025     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Dietitian is responsible for the provision of dietetic and nutritional services to Home and Community Care patients in order to optimize nutritional intake, promote overall health and well-being, and individualize food plans to meet specific nutritional, dietary, and/or functional needs.   QUALIFICATIONS   - Registered Dietitian in good standing with the College of Dietitians of Ontario(CDO); - Relevant experience providing nutritional and dietetic services in a community/health care environment; - Comprehensive knowledge of dietetic services, practice methods, professional skills, nutritional principles and dietary strategies; - Strong interpersonal and collaboration skills to manage service delivery in conjunction with case managers, patients, their family members/caregivers, and other health care professionals; - Good understanding of the roles of other health care professionals and complementary therapies; - Knowledge of funding agencies available to assist patients in accessing needed support services and community resources and other community resources, treatment centres, and organizations; - Practical knowledge and understanding of pertinent legislation; - Comprehensive knowledge of the standards of practice and professional guidelines set forth by CDO; - Ability to prioritize professional duties and manage caseload in a time efficient manner; - Ability to accurately complete required documentation, reports, forms, and recommendations; - Effective listening, observation, and facilitation skills; - Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English is essential.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 040-24 when applying.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Are you passionate about learning & development and seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   The Organizational Development Business Partner provides consultation in change management, organization effectiveness, performance issues, and works in partnership with administration and client groups to orchestrate cultural development and organization change initiatives that address corporate goals and strategies. Through learning and program development, project management, and research, the incumbent provides advice and support aimed at building organizational cohesion, health and flexibility.    As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   What will you do?   Reporting to the Manager, Organizational Development, s/he/they will have responsibilities for the overall integration, design, delivery and monitoring of learning and organizational development programs and services for a portfolio of divisional clients.   Major responsibilities include: - Support the design, development, and implementation of an organization wide, competency-based learning strategy focused on mobile, real-time learning solutions to further the development of Home and Community Care Support Services Toronto Central leaders and staff. - Develop and implement learning standards to ensure uniform and consistent communication, training and delivery methods across all learning programs. - Design, develop and deliver training courses, curriculum, content, job aids, and interventions for organization-wide learning projects and initiatives. - Facilitate front-line, management and leadership development sessions, programs, techniques, tactics, and tools that enhance individual, leadership and team performance. - Develop and use quantitative and qualitative methods, and metrics to assess the effectiveness of learning programs and recommend appropriate tactical changes to improve results. - Collaborate with Learning and Development Business partners to administer and provide expertise on the Learning Management System (LMS).   Change Leadership - Adopt a structured change management implementation strategy so that there is consistency in facilitating change for every employee, every project team and every department. - Identify the most expected and potential points of resistance to change. Develop counter strategies to reduce the resistance and address the doubts and uncertainty surrounding the change to foster a positive acceptance of change. - Establish parameters to measure early adoption, effective utilization and proficiency to new change initiatives for individual employees as well as groups or departments. - Identify deviations in performance from the change standards and implement strategies for corrective action to achieve full organizational adoption to change. - Perform the role of a coach or mentor for managers and staff to assist them in fulfilling their role as change sponsors within their respective departments and teams. - Engage with key project teams to help integrate projects with crucial change management initiatives undertaken by the organization. - Create specific change management plans with respect to training and orientation of employees. - Continue to maintain a close engagement with HR, business intelligence, and communication departments to ensure a smooth transition to change and organization-wide successful implementation of change initiatives.   Performance Measurement & Evaluation - Serve as an internal knowledge resource for instructional design, facilitation, leadership and management development, learning effectiveness, and other organizational development methodologies and tools. - Conduct quantitative research, statistical analysis and environmental scans to support and maintain employee engagement, performance and talent management efforts. - Design and develop a scorecard to track organizational culture change trends. - Provide leadership in the research, development and implementation of policy projects including program quality analysis, governance and accountability mechanisms. - Work with counterparts in the health sector and with stakeholders on a broad range of policy issues.   Project Management - Lead and facilitate organizational projects related to a variety of focus areas including new employee onboarding, high potential staff development, employee engagement, career development, and leadership development. - Develop detailed project plans that follow established practices, timelines and budgets for the execution and delivery of organizational learning, development and engagement initiatives. - Build collaborative relationships and partnerships with all levels of the organization in the identification and implementation of learning and organizational development solutions. - Train learning facilitators, provide oversight, and assure instructional quality and appropriate content of contracted service providers. - Develop and maintain training contacts within industry, professional organizations, educational institutions, and consulting firms. - Provide project support for key learning and organizational development initiatives as well as for important entities internal and external to the Human Resources and Organizational Development Department. - Perform other duties as assigned.   What must you have? - Master’s degree in allied health, healthcare management, social work, organizational development, adult education, behavioural science, or another related field is required. - Minimum five to seven (5-7) years experience in learning and organizational development or related field required. - Minimum five to seven (5-7) years experience designing, developing and facilitating live classroom workshops and web-based instruction with remote and cross-functional audiences is required.   What would give you the edge? - Thorough knowledge of learning and organizational development best practices, instructional design and development, and program management and evaluation. - Extensive change management, project management experience, demonstrated ability to lead complex projects simultaneously, and to provide technical direction to project teams and members is required. - Highly proficient computer skills with experience using a Learning Management System (LMS) and other learning technology is required. - Excellent research and analytical skills to research and analyze data in order to identify trends, assess implications and develop policy options. - Exceptional interpersonal, verbal and written communication and presentation skills. - Ability to work independently and in a team, and to establish and maintain effective working relationships at every level of the organization and with members of external groups is desired. - Experience serving as an internal consultant providing organizational development support to all levels of the organization is highly desired. - Professional certifications in project management, leadership development, coaching, instructional design, personality and leadership assessments is highly desired.   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   Who we are? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.        

CARE AND BE CARED FOR – THIS IS YOUR HOME   Do you have experience in lease administration, property management or commercial real estate in a corporate environment? Do you thrive in fast-paced collaborative settings? Are you passionate about exceptional health care and driven by a desire to help others?   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for a permanent full-time Leasing Analyst.  Reporting to the Director of Facilities, the Leasing Analyst is responsible for managing Home and Community Care Support Services (HCCSS) lease portfolio in line with the HCCSS Realty Strategy and Management Board of Cabinet Realty Directive.  The position acts as a subject matter expert for lease agreements and works collaboratively with internal and external stakeholders to manage and negotiate leases across the province, focusing on cost savings and and mitigating risk.  The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What will you do? - Oversee all aspects of facilities leases across multiple locations within the province - Negotiate or work with Infrastructure Ontario to negotiate lease agreements, including terms, conditions and lease rates to achieve favourable outcomes for HCCSS. - Working with Infrastructure Ontario conduct thorough lease portfolio analysis to identify potential risks, opportunities and cost saving measures. - Collaborate with internal teams to ensure lease agreements align with business objectives, regulatory requirements and the organization realty strategy. - Maintain accurate lease databases and documentation including original leases, amendments and renewals. - Monitor lease expiration dates and proactively manage lease renewals, terminations and extensions. - Serve as a secondary point of contact for landlords, property managers and other external stakeholders regarding lease related matters. - Provide regular reports and updates to management on leasing activities and portfolio metrics. - Assist in the development and implementation of the organization leasing strategy to optimize space utilization and minimize costs. - Prepare leasing briefing notes and documents for execution by senior management. - Provide regular and ad hoc reports and updates to the Ministry of Health (MOH). - Work with the finance department to ensure lease payments are accurate and Audited Financial Statements accurately reflect future lease commitments. - Ensure compliance with Management Board of Cabinet Realty Directive. - Maintain data and accuracy of rent reconciliations. - Reconcile Infrastructure Ontario invoices to ensure accuracy.    What do you need? - Post-secondary education in business, finance, accounting or related field. - Minimum of 3 years of experience in lease administration, property management or commercial real estate preferably within a corporate environment. - Proficient in reading and interpreting commercial leases. - Strong understanding of lease agreements, contract law and lease accounting principles - Working knowledge of government, Infrastructure Ontario and MOH policies, processes and legislation affecting facilities administration. - Knowledge of relevant legislation including but not limited to the Ontario Building code, Fire Code, Occupational Health and Safety Act and Accessibility for Ontarians with Disabilities Act. - Excellent understanding of current industry practices, trends and requirements. - Excellent negotiation, communication and interpersonal skills - Strong analytical skills with attention to detail - Motivated and results driven with a proactive approach and the ability to prioritize tasks, manage multiple projects simultaneously and meet deadlines - Self-motivated and able to work independently with minimal supervision - Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and working knowledge in SharePoint - Knowledge of lease administration software or databases is an asset   We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you passionate about learning & development and seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   Take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for temporary full-time (1-year contract) Organizational Development Business Partner. Reporting to the Manager, Organizational Development, the Organizational Development Business Partner is responsible to implement learning and development initiatives that foster employee engagement, develop employee and leadership functioning and build organizational effectiveness at Home and Community Care Support Services Mississauga Halton.   What will you do? - Models a coach-approach in interactions with all leaders and staff and promotes skill development in this area - Provides group facilitation support for team interventions, leadership development programming, and provincial OD requests as needed - Develops learning strategies for Home and Community Care Support Services Mississauga Halton initiatives/projects - Supports leaders, subject matter experts and departments with the planning and delivery of department specific learning activities - Uses an evidence-based approach to develop appropriate learning programs to address organizational and/or employee and leadership needs - Provides advice on internal and external learning and organizational development issues to staff and leadership as requested - Collaborates with the provincial OD community to prepare proposals and to facilitate sessions for organizational learning and development services as needed - Develops and facilitates sessions for corporate orientation as needed - Develops and evaluates Performance Evaluation and Development tools and processes to ensure alignment to strategic goals - Assesses the need for audiovisual and other training equipment/ resources   What do you need? - University degree in industrial/organizational psychology, organizational behavior, human resources, adult learning, business or related field (or equivalent combination of education and experience) - Four to six years related work experience - Practical understanding and application of methodologies and approaches for; learning, departmental planning, organization design, leadership development, change management, performance management, coaching, diversity, and work/life balance, conflict management and communication skills - Practical understanding and value of collaboration, consulting, organizational processes and problem solving to build organizational effectiveness - Effective project management knowledge and skills - Knowledge of appropriate resources, techniques and approaches for addressing organizational learning needs - In-depth knowledge of: adult learning principles, assessment and analysis of learning needs, learning and design development and evaluation - Ability to develop, prepare and facilitate large and small group educational sessions both virtually and in-person as needed - Ability to communicate clearly and concisely both verbally and in writing, using a variety of mediums to develop professional reports, slides, and learning materials - Strong customer/client centered approach - Strong consulting and coaching skills to work with a variety of managers and staff - Ability to communicate in French or another language an asset - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment ​   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a strategic leader that drives effectiveness, efficiency and high quality performance? Do you have experience planning, directing, and organizing purchasing functions and contractual agreements? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced leader in corporate procurement with in depth knowledge of the Ontario Public Service (OPS) Procurement Directive, experience managing contracts of substantial scope, and expertise in procurement leading practices.   Reporting to the Director, Corporate Procurement & Contracts, this position is responsible for procuring high quality corporate goods and services through the effective management of the procurement cycle including: Procurement planning and execution of procurement documents; evaluation of vendor responses; contract negotiations and awards.  This position is also accountable for contract management and performance improvement across Home and Community Care Support Services. The Manager, Procurement and Contracts, Administration, supports the HCCSS administrative functions in developing business requirements and leads all aspects to procurement to achieve value for money and a successful contract award that meets the needs of HCCSS.  The position is expected to develop a level of expertise in the functions being supported.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   What will you do? - Works with Administrative functions to develop a procurement strategy roadmap - Executes procurement roadmap through the preparation and execution of procurement documents which provide an open and fair procurement process in alignment with OPS Directives and guidelines - Supports the Administrative functions in the development of business requirements, evaluation criteria, an scoring of vendor bids - Negotiates and awards contracts in collaboration with Director, Corporate Procurement & Contracts - Achieves value for money for HCCSS - Ensures compliance with Directives and procurement policies and procedures and creates new policies and procedures as required as Directives change - Manages contracts including monitoring contract compliance and overall impact on budget - Develops and analyses reports for the purposes of quality improvement and performance management - Prepares procurement reports as required by the MOH and other external stakeholders - Prepares business cases for senior management and Board sign-off for single or sole source procurements - Provides senior management and management with an awareness and understanding of the procurement cycle - Advises on procurement method, contract terms and conditions, contract management and vendor performance management. - Maintains relationship with Vice-Presidents of Administrative functions to ensure business requirements are being met - Responds to vendor procurement enquiries on behalf of HCCSS - Builds and maintains relationships with HCCSS employees to promote collaboration and enhance the perceived value of procurement services - Maintains effective business relationships with contracted vendors and suppliers, as well as Administrative functions to promote quality service and resolve issues in a collaborative and efficient manner   What do you need? - University Degree in a related field, college diploma and/or equivalent education and experience - Supply Chain Certification (CPSM) or equivalent purchasing/procurement certification an asset - 5-7 years' experience in procurement field plus 1-2 years’ leadership preferred - Previous support of Administrative functions procurement including Information Technology, Finance, Human Resources, Quality and Risk, and Project Management - Knowledge of concepts, latest issues, leading practices and procedures for procurement and contract administration management, monitoring, and compliance - Understanding contract law and related legislation, OPS or BPS Directives and Trade Agreements - Good knowledge of related budgeting, financial, and monitoring processes (e.g., billing, invoicing, planning, performance reporting, etc.) - Expert knowledge of procurement tools and systems available - Demonstrated excellent planning and organizing skills to manage a variety of contracts and processes simultaneously - Advanced ability to use MS Office applications (e.g., Word, Excel, PowerPoint, Teams, etc.) - Listens effectively to requirements and demonstrates strong communication skills to write technical documents and discuss specifications/conditions with relevant parties - Proven leadership skills to provide guidance, mentorship, direction and feedback - Strong negotiation skills to support contract discussions - Strong communication skills, both verbal and written, related to contracts, policy development, briefing notes, business cases, training and education - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Understanding of the HCCSS stakeholders, client service delivery frameworks and methods, and issues and priorities within the health care sector and their impact on procurement - Expert customer service skills; understanding of HCCSS’ stakeholders, organizational framework and issues and priorities within the healthcare sector, including their impact on procurement - Preference will be given to candidates who are proficient in both official languages   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a skilled procurement professional that strives for excellence and quality to create optimal value for the organization? Do you enjoy the challenge of leading large complex procurement initiatives?  Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   The Senior Analyst, Procurement has extensive experience in leading complex end-to-end procurement processes for a wide variety of goods and services. The Senior Analyst will support the efficient operations of the procurement function through effective contract management practices and procurement methodologies. The Senior Analyst will manage large and complex competitive procurement processes by working with an interdisciplinary team within the organization through the procurement lifecycle, from RFx through to contract award and implementation.  The Senior Analyst role will play a critical role in supporting the organizational transition and transformation of 14 HCCSS organizations to Ontario Health atHome, specifically in ensuring standardization, efficiency, and implementation of best practices across the Procurement portfolio.    The Senior Analyst will ensure compliance with OPS Procurement Directives and Home and Community Care Support Services relevant policies and procedure as well as lead the organizational education, training and development on procurement processes and legislation.  They will meet with Vendors and User departments across the Province to resolve any Vendor issues and assist with the monitoring of Vendor contracts. The Senior Analyst will be accountable for ensuring all legal contracts for the organization are duly executed and stored in a secure database, and will manage reporting to ensure contracts are procured or renewed accordingly.   What will you do? - Lead provincial and/or regional procurement initiatives for large and complex procurement activities - Support the coordination of various Ministry reporting and/or audits involving procurement - Lead provincial and regional procurement projects - In collaboration with the Manager, Procurement, coordinate key procurement activities required to transition from 14 legal entities into one organization as Ontario Health atHome - Develop and implement education to staff and leaders across HCCSS on procurement best practices, legislation, and process requirements to increase the perceived value of procurement - Develop, prepare, analyze and present procurement and spend reports on a monthly, quarterly and annual basis - Lead all Information Technology procurement activities for HCCSS - Proactively assess, define and resolve complex procurement issues.  - Develop and deliver training and communication materials relating to procurement policies and processes - Establish and maintain a strong client focus, attitude and execution as a service department within HCCSS - Foster a change culture, utilizes best in practice processes - Drive the organization’s procurement activities to effectively execute procurement strategies and transactions, meeting HCCSS business needs.  This includes RFBs, RFQs, evaluations, negotiations, award of purchase orders and agreements, and expediting close-out activities. - Develop strong relationships with internal partners, including leaders across HCCSS, in order to successfully complete critical procurement processes - Build and foster relationships with external partners, including OHTs, Supply Ontario, Vendor of Record organizations, and Ministries - Promote the ongoing development and sustainability of a purchasing framework with engagement of both internal and external stakeholders - Ensure procurement commitment approval and contracts align with the HCCSS Financial Signing Authority (FSA) policy. - Develop the procurement business case, specifications/standards for the goods or service required, weighting and relevant evaluation criteria for individual RFx processes; develops appropriate procurement documents and contract; and manages all aspects of the competitive procurement process including any necessary postings to the Ontario Tenders Portal (or equivalent platform). - Implement policies and procedures to ensure alignment with applicable legislation, directives and Trade Agreements and achieves compliance. - Maintain current knowledge and ongoing continued education with regard to procurement modernization and data analytics, the Senior Specialist will stay apprised of changes to the provincial procurement framework to effectively lead as a subject matter expert in the procurement arena and change management practices. - Navigate the Ministry of Public and Business Service Delivery (MPBSD) Vendor of Record program on behalf of the organization to provide procurement advice regarding approach and Vendor selection. - Network with peers in other HCCSS offices; participating in committees to advise on new guidelines, process changes, templates, product evaluations, etc. - Manage a centralized repository/database for all legal agreements.   What do you need? - University degree or college diploma in related area such as Health Administration or Business, Project Management. - Certified Professional Purchaser (CPP) or Council of Supply Chain Management Professionals (CSCMP) designation is an asset - 4-6 years’ experience in a previous procurement and/or contracts department working with complex and high dollar contracts - Demonstrated experience with procurement of IT hardware, software and professional services to support HCCSS IT portfolio is required. Experience working with OPS Procurement Directives is a strong asset - Working experience in a multi-disciplinary environment - Advanced analytical skills including advanced excel, PowerPoint and written reports with the ability to gather and analyze data, prepare written reports and direct others in the requirements of data analysis - Excellent negotiation and facilitation skills and advanced business acumen - Knowledge of contract law - Strong project management skills with the ability to manage and oversee multiple projects simultaneously and meet tight timelines - Superior change management skills including assessing need for change, engagement of stakeholders as well as design and deliver change - Strong problem solving skills required as well as proven ability to work and pay close attention to accuracy and detail - Strong verbal and written communication skills - Excellent presentation and training skills with the ability to communicate complex principles and legislation clearly to different levels across the organization - Proven ability to work independently and as a team player and in a fast-paced, changing environment - Excellent ability to develop and foster positive relationships with internal and external partners - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Knowledge of OPS Procurement Directives - Understanding the role of Supply Ontario and the Ministry of Public and Business Service Delivery (MPBSD) - Knowledge of the Province’s Vendors of Record (VORs), and mandatory compliance requirements   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What must you have?  - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME Reporting to the Vice President Quality and Risk, the Provincial Bioethicist is responsible for providing leadership in developing and promoting ethics programming and capacity across the 14 HCCSS geographies. The bioethicist will demonstrate excellence in the provision of high level clinical ethics consultation and bring a unique set of skills and experience to support broader ethics-related matters in the organization and our community.   This position will work collaboratively with the Provincial Ethics Steering Committee, Research Ethics Sub Committee, Director Quality and Risk Planning, Standardization, and Local Ethics Leads, and other stakeholders as appropriate, across the 14 geographies to assess home and community care ethics needs, develop and execute improvement plans and provide subject matter expertise and consultation with regard to ethical decision making at all levels of the organization.  This mandate will be achieved through the establishment of an innovative and responsive bioethics services program to meet the Clinical, Executive and Board of Directors’ needs.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   What will you do? - Guide staff, management and the Board, in patient care delivery, clinical, organizational and resource allocation ethical decision making. - Deliver high quality, timely ethics consultation across the 14 HCCSSs - Provide consultation on the use and application of the Ethics SCORE (Situation- Context- Options- Recommendations- Evaluation) Tools, and in determining if an issue is ethical in nature. - Support the continued education and training of Local Ethics Leads, Committee Members, Champions and all levels of home and community care staff including the dissemination of bioethics skills and knowledge and the promotion of organizational ethics and ethical policy development through the system by identifying areas of moral concern, modelling ethical leadership, offering reflection, and recommendations on ethically complex matters. - Escalate evolving risks, priorities, and dilemmas which may arise as contributing factors to ethical dilemmas, such as harassment, bullying, unjust staff treatment, fraud, research, digital health, elder abuse, treatment decisions, care continuum/circle of care, Medical Assistance in Dying, unsafe living environment, capacity issues, family dynamics, and equity of service hours and plans. - Contribute to the ethical review of research studies to ensure that research involving the participation of HCCSS patients and /or HCCSS staff meets current ethical research standards for the protection of human research participants in compliance with The Tri Council Policy Statement: Ethical Conduct of Research involving Humans. - Support HCCSS, collaborate with other healthcare agencies, including contracted Service Provider Organizations, Ontario Health Teams and Health Service Providers to address interorganizational or interservice ethical issues and conflicts which may arise, including those that may emerge related to organizational transition. - Adopt a biennial assessment of systemic organizational ethical risks, monitor broader ethical environment of healthcare and ethics literature, adopt an approach to assessing the impact of the Ethics Program (e.g. knowledge surveys), and provide quarterly status report for the Provincial Ethics Steering Committee, and HCCSSs and an annual status reports to the Board. - Contribute to the development of the field through scholarship, including collaborative efforts to publish HCCSS’s ethics developments and innovations. - Maintain professional development by staying up to date on knowledge of the literature and developments in the field of bioethics, engaging in local and national bioethics communities, and working to enhance professional skills.   What do you need? - Master of Science in Bioethics or related field, Doctoral Degree in Bioethics preferred. - Minimum 6 – 10 years’ experience as a senior leader in Ethics in a health care environment (home and community care experience preferred). - Formal fellowship training in clinical and organization ethics is preferred. - Professional Experience working in clinical environments, providing high-quality ethics consultation, serving on an engaged ethics committee - Demonstrated strength in leadership skills, innovation and integrity, and a commitment to a high level of excellence that inspires others - Knowledge of best and emerging practices in the field of bioethics and the ability to support practical implementation as appropriate - Expert knowledge with regard to the field of bioethics and its application in post-acute sector - Effective oral and written communication, skills, efficiency in telecommunications technology, experience and excellence in education and mentoring, and a collaborative work style. - Proven ability to establish and maintain effective working relationships with managers and staff at all levels of the organization to advise on, facilitate, mitigate and  resolve  ethical issues to enhance patient care and corporate decision making. - Well-honed facilitation, coaching, and leadership skills and abilities to work effectively with stakeholders at all levels of the organizational structure - Ability to influence others to engage in solution-focused dialogue and follow a recommended course of action. - Ability to communicate clearly, concisely and listen effectively to encourage open exchange of ideas of information and ideas. Strong presentation and written communication skills   As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

  JOB POSTING #046-24   POSTING DATE: March 27, 2024   JOB TITLE: Rehabilitation Assistant – Temporary, Full-time   INITIAL ASSIGNMENT:  In-Home Therapy (SUD IH RA OT-002)   BARGAINING AGENT:  OPSEU   LOCATIONS:  Sudbury   LANGUAGE(S): English and French   EFFECTIVE DATE:  July 2, 2024 to January 16, 2026     Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to  planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario,  we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: The Rehabilitation Assistant provides therapy assistance and administrative support to Physiotherapy and/or Occupational Therapy staff.   QUALIFICATIONS   - Combined Physiotherapist Assistant and Occupational Therapist Assistant certificate from a recognized Community College or equivalent post-secondary training; - Relevant experience assisting registered therapists in a community/health care environment; - Knowledge of physiotherapy and occupational therapy professions; - Clear understanding of the scope and limitations of the Rehabilitation Assistant’s role and their relationship with the registered therapist; - General understanding of the roles of health care professionals; - Knowledge of equipment, modalities, materials, and intervention processes used in the provision of physiotherapy and occupational therapy services; - Familiar with rehabilitation principals and clinical terminology used in interventions; - Knowledge of applicable CPO and/or COTO professional guidelines; - Ability to accurately prepare required documentation, forms, and materials for patient files and/or Home and Community Care Support Services North East; - Ability to prioritize professional duties, manage multiple patients, and efficiently organize workload; - Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Excel); - Ability to work collaboratively with registered therapists and accept work direction when assisting with patient interventions; - Strong interpersonal and collaboration skills to work with diverse patient groups, case managers, family members/caregivers/Substitute Decision Makers, health care professionals, community organizations and service providers; - Ability to communicate information effectively through a variety of means including reports, letters, meetings, and presentations; - Must have valid driver’s license and access to a vehicle; - Advanced oral and written proficiency in English and French is essential.   Less qualified candidates may be considered. However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer.  Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting number 046-24 when applying   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.  

Job Description Are you an experienced leader within the health care industry that possesses an exemplary track record of delivering high quality programs focused on patient and family centered care? Are you seeking a rewarding career that will enable you to make a positive difference in the community whilst working in an organization that cares for you? If so, you’re looking in the right place!   Reporting to the Director, Patient Services, is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Patient Services will provide strong vision and support to staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   Please note that this is a Temporary Contract position for up to 12 months.     What will you do?  - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading patient services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Patient Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   What must you have?   Education: - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). - Must be a Regulated Health Professional with valid certification in a professional college in the province of Ontario.  Experience: - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Patient Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills.   What would give you the edge? - Demonstrated leadership, relationship management, facilitation, negotiation and problem-solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation package - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment   Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #IND-HCCSS  

  Reporting to the Manager, Contract Services, this position contributes to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting of Service Provider performance on a regular and ad hoc basis to support evidence-informed decision making and ensures that contractual obligations are met through a performance monitoring system.   MAJOR RESPONSIBILITIES - Performance Monitoring - Functions as a contract subject matter expert working closely with Client Services, Finance and IT/BAS and Decision Support to develop and maintain processes for the provision of performance monitoring and reporting information to internal and external partners. - Monitors Service Provider performance in relation to service delivery standards, e.g., occurrences, tracking and trending of service refusals, service volumes, etc. - Tracks, trends and analyzes Service Provider data on a regular and ad hoc basis and completes required reports with respect to the contract management and informs the manager of any service provider performance not achieving acceptable targets. - Provides guidance and/or collects, investigates and prepares data reports on contract compliance investigations. - Assists with the review of Service Provider Annual Performance Reports and liaises with the finance department for the review of annual audited financial statements. - Leads internal and external audit task forces to improve systems and ensure data integrity. - Prepares monthly/quarterly Service Provider performance reports and queries about performance indicators and other performance monitoring information. - Tracks outstanding performance issues and timely implementation of Service Provider actions. - Participates in statistical analysis of data and research projects as required. - Establishes and maintains internal and external contracts databases, updates contract information, and develop quarterly contract reports. - Establishes and maintains a tracking system for the follow-up of reports and documents from service providers, including contracts and amendments, insurance certificates, audited financial statements and performance action plans. - Provides in-service training for experienced providers in areas of updated policy, procedure and regulations and training new service providers on HPG and Portal administration. - Relationship Management - Maintains effective working relationships with internal stakeholders to implement new processes to further improve performance monitoring. - Builds and maintains effective working relationships with Contracted Service Providers to ensure timely submission of data and information   What must you have?    - Relevant undergraduate degree or diploma in business or a health related field from a recognized college or university. Combination of relevant education and/or experience will be considered. - Minimum of three years of experience in a contract administration role with one year experience in health care field preferably in a brokered model of care environment. - Experience monitoring and managing contract performance indicators, quality standards and analyzing and interpreting data and has the ability to translate data into useful information. - Knowledge of performance management and reporting methods and tools. - Understanding contract management principles and practices. - Strong knowledge of LHIN business strategies, objectives, and priorities and related priorities and requirements for the Contract/Performance Management function. - Basic knowledge of LHIN administrative practices and procedures (e.g., HR, etc.) - Demonstrated planning and organizing skills to manage a variety of contract monitoring processes simultaneously.     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As a Patient Care Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.  By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required What must you have? - Post-secondary diploma or equivalent experience (minimum) - 2+ years’ related office experience is an asset - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word, Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work independently with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language  What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. Please ensure your cover letter clearly identifies the office locations at which you are willing and able to work (i.e., Woodstock, St Thomas, London, Stratford, or Owen Sound). We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

  CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietician, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.  Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. There are full-time, part-time and casual opportunities available throughout the South West.  What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have?   - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What do we offer?    We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

 CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you a registered nurse (RN, BScN) with experience and training specific to palliative care. Are you seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Complex Care Coordinator, you will coordinate the care and management of palliative care patients in the community across diverse and often complex settings. You will act as a patient advocate to affirm life, and offer supports that help patients live as actively as possible until death, with optimal quality of life. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans for the complex population - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Act as a subject matter expert for colleagues and external partners with respect to palliative care needs of patients in the community. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected What must you have? - Membership, in good standing, with an applicable regulatory body as a Registered Nurse (RN, BScN) - 1+ years of recent experience in community health or a related field - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE, etc.). - Knowledge of: - EDITH protocol, Symptom Response Kits and DNR-C paperwork, and PPS Scale. - Common prognosis and trajectories of life-limiting conditions. - Pain and symptom management needs of palliative care patients - Possesses a strong clinical background with a patient-centered approach - Knowledge of the health care delivery system and community resources - Is a natural motivator, leader and advocate - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Experience working with diverse patient groups (i.e. multicultural, unhoused, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics). - Case management experience or recent related community experience - Competent with RAI assessment tools - Ability to speak French or another second language What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.