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Posted Date 1 hour ago(4/14/2021 3:26 PM)
  Bring your expertise in risk management and quality improvement to this regular full-time role as a Risk Management Associate for Home and Community Care Support Services Central West (formerly LHIN).   Under the direction of the Director, Quality and Risk Management, this position will manage the processes to support the performance review of patient critical incidents and complaints, the daily administration of the Event Tracking Management System (ETMS) and the Healthcare Insurance Reciprocal of Canada HIROC’s Claims Management processes.     This role aligns with Home and Community Care Support Services structure.   MAJOR RESPONSIBILITIES Enterprise Risk Management Program - Supports the establishment and maintenance of the Enterprise Risk register and internal and external reporting processes. - Assesses the risk culture and develops an annual plan to build risk awareness and capacity in all aspects of Home and Community Care Support Services business functions. - Prepares and presents customized quarterly ERM reports to Senior Management. Event Tracking Management System (ETMS) - Establishes and maintains a full suite for reports on ETMS Occurrences and Risk Register profile, customized to meet stakeholder needs at all levels of Home and Community Care Support Services Central West. - Reviews and assesses the online patient incident reports on an ongoing daily basis. - Works collaboratively with Service Provider Organizations to ensure timely and effective response to risk events. - Maintains and ensures user profiles are up to date for ETMS. - Responds to routine inquiries from other departments, clients, service provider agencies and other external sources related to ETMSs. - Prepares, proofreads, and distributes letters, reports, and other material related to ETMS incidents as required. - Establishes and maintains a secure filing system for all proprietary information related to claims management, contracts, etc. - Participates in the design and ensures the maintenance of the electronic filing systems, specifically for the Complaints and Risk events communicated to the Service Providers and other stakeholders. - Coordinates all aspects of meetings related to the ETMSs. Patient Experience - Works collaboratively with Service Provider Organizations and internal stakeholders to ensure timely responses to patient complaints. - Reviews and assesses the online and verbal patient complaints reports on an ongoing daily basis. - Manages the Patient Experience survey processes. - Prepares customized Patient Experience reports for departmental, corporate and board level decision-making and planning purposes. - Prepares, proofreads, and distributes letters, reports, and other material related to patient complaints. Facilitates to appropriate use of Patient Experience tools and promote the voice of the patient in all aspects of work as appropriate. Quality of Care Review Process - Establishes and maintains a corporate compendium of action plans following Quality of Care Reviews in response to an adverse event. This will include tracking the status and completion of recommendations arising from these reviews and documented verification of disclosure. - Coordinates and facilitates all aspects of meetings related to Quality of Care reviews, including the use of Root Cause Analysis, Constellation mapping, etc. - Coaches Home and Community Care Support Services Central West managers, staff, and Service Provider Organizations (SPOs) on the process to conduct reviews and effectively manage the incident review process. - Audits statistical reports for accuracy and completeness and distributes the information as per established schedules. - Prepare and present regular patient complaints analysis and reports according to the established schedule. Reporting - Prepares customized Patient Safety and Patient Experience reports for departmental, corporate and board level decision-making and planning purposes. - Prepare quarterly ETMS reports for Service Provider Performance Reviews in consultation with the Contracts Department. Education - Designs, develops, delivers and evaluates a comprehensive education program in order to develop a risk aware culture at Home and Community Care Support Services Central West. - Provides ongoing coaching and just in time training for Home and Community Care Support Services Central West staff and Services Provider organizations as the need arises. Other - Ensure full compliance with provisions under the Personal Health Information Protection Act, 2004 (PHIPA). - Performs other related duties as assigned. QUALIFICATIONS:   - Post-secondary education in Risk Management, Quality Improvement, Patient Safety, or equivalent experience. - Minimum of three years’ job related experience in risk management, quality improvement, or coordinator/ team leader position in a health environment. - Supplementary training/certification in Quality Improvement, Patient Safety, Patient Experience and Project Management would be an asset. - Risk Management certification would be an asset. - Advanced proficiency with a variety of software applications (MS Word, MS Access, Excel, Windows Explorer, and PowerPoint, Visio). - Proficiency in the use of a range of risk management tools, including Risk Assessment, Heat Mapping, Root Cause Analysis, Constellation Mapping, Failure More and Effect Analysis, etc. - Understanding of principles of risk management, quality improvement, change management, basic statistics and adult education. - Experience in preparing statistical reports. - Experience working with Event Tracking Management System (ETMS) or equivalent is an asset. Who We Are:   A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the Patients First Act, Home and Community Care Support Services are also responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.   Employees at the Home and Community Care Support Services Central West enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.   How to Apply:   If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.    We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
Job ID
2021-4794
Company
Central West LHIN
Job Location
Brampton,Ontario,Canada
Posted Date 2 days ago(4/12/2021 1:22 PM)
Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, social worker (MSW), or registered dietitian looking for a different kind of practice environment? You’re looking in the right place. As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected. What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Services Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. Located in the heart of Canada’s most multicultural city, the Toronto Central LHIN serves a unique, diverse population of 1.5 million residents, with many low-income and single-parent families. Our LHIN’s 600+ employees include a team of dedicated Care Coordinators working with 24 hospitals, 150 community-based service agencies, 37 long-term care homes, 22 service providers and 13 community health centres to meet client needs.  All applications will be reviewed; however, only those selected for an interview will be contacted.  We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2019-4455
Company
Toronto Central LHIN
Job Location
Toronto,Ontario,Canada
Posted Date 6 days ago(4/8/2021 1:31 PM)
JOB TITLE:  Specialist, Equity, Inclusion, Diversity and Anti-Racism (EIDAR) Ontario Health (West)     START DATE: ASAP STATUS: Permanent Full Time    REPORTS TO: Ontario Health (West) Health Equity Portfolio LOCATION: No physical geographic location assigned NUMBER OF POSITIONS: One NUMBER OF DIRECT REPORTS: None COMPETITION NO.: LON-03-2021-21 (Please reference Competition No. in the subject line of your submission email) CLOSING DATE: April 15, 2021   POSITION SUMMARY: Ontario Health (West) will play a pivotal role in building a best-in-class health care system that provides unparalleled patient experience. We are driven by one main goal, to deliver an integrated service offering that efficiently and effectively provides coordinated health care services to Ontarians where and when they need them. In order to transform the health system in a way that improves the quality and delivery of care across the province, we will need to harness the potential of our people. For this reason, we are committed to fostering an environment where employees thrive and achieve their personal best.   This position, reporting to the Manager, Equity, Inclusion, Diversity and Anti-Racism (EIDAR) provides operational support for organizational equity, inclusion, diversity and anti-racism efforts and is responsible for achievement of Ontario Health (West) (OH West) priorities as they relate to advancing person and population focused integrated care and embedding a focus on health equity in all that we do. This position will promote an organizational culture that is inclusive as well as representative of the community we serve in our employee populations.   Here is what you will be doing: - Support the advancement of the multi-year West Region strategy by reconciling identified gaps and promoting equity, inclusion, diversity and anti-racism (EIDAR), both internally (policies, processes and practices) and externally (equitable and culturally appropriate access to health care), - Support the EIDAR Steering Committee with the shaping of its work and the ongoing evolution of its mandate - Consult across the Ontario Health West organization and with diverse community partners to articulate the strategic vision for EIDAR for OH (West) - Consider the unique experiences of under-served and under-represented groups of employees, patients and community members, through ongoing engagement and co-design approaches - Identify and support the delivery of appropriate changes to ensure OH West becomes more inclusive and anti-oppressive - Support the engagement and collaboration with OHand other OH regions, and aligns OH West plans with the OH Equity, Inclusion, Diversity and Anti-Racism strategy to advance this work - Develop, promote and manage provision of EIDAR education of internal staff and external partners - Draft policies, procedures and/or guidelines on matters related to EIDARto improve internal processes, validating organizational commitment to EIDAR - Provide guidance, coaching and mentorship to the leadership and staff at all levels on matters related to EIDAR - Regularly report on activities and status associated with EIDAR - Build/maintain relationships integral to quality health services in our local health care system - Follow all health and safety requirements of the organization - Other duties as assigned   Here is what you will need to be successful:   GENERAL: - Significant knowledge of EIDAR, including the ability to proactively identify challenges and opportunities related to these areas of expertise to support planning and strategy implementation - Lived experience as a member of an under-served, under-represented, or BIPOC community, addressing complex equity, diversity and human rights issues is an asset   QUALIFICATIONS: - A university degree in a related discipline or equivalent - Minimum of 3-5 years’ experience in healthcare, organizational culture, equity, diversity, social accountability, change management, human rights, quality and/or patient services - Strong awareness and understanding of BIPOC communities and services in OH (West) - Significant degree of knowledge of anti-racism, anti-oppression, equity, inclusion and diversity - Solid understanding of the Ontario health care system - Demonstrated exceptional interpersonal and relationship management skills and ability to build trust as a means of influencing outcomes - Experience with culturally responsive facilitation techniques and processes, including developing and facilitating complex meetings involving diverse partners, with strong ability to hold difficult conversations with members in and outside of diverse groups - Ability to proactively identify challenges and opportunities related to EIDAR to support planning and strategy development - Ability to effectively carry out the vision and direction of the EIDAR strategy - Familiarity with the Accessibility for Ontarians with Disabilities Act and the organizational obligations associated with this legislation - Solid project management skills and proven experience successfully implementing and completing projects - Ability to use and interpret data from multiple sources to generate reports appropriate to a variety of audiences and to guide evidence-based decisions - Innovative problem solver focused on reaching solutions - Knowledge of Health Equity and Community Engagement frameworks - Strong technical abilities with Microsoft Word, Excel and PowerPoint   Application Process: Applicants are to submit their resume and cover letter to hr.ww@lhins.on.ca by 4:30pm April 15, 2021, quoting Competition No. LON-03-2021-21in the subject line.   Accommodation and Diversity Ontario Health (West) is committed to creating a diverse, inclusive workforce that reflects the communities we serve, to ensuring our services and communications are accessible to all individuals, and to embedding equity into our employment practices.   In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, accommodations can be provided throughout the recruitment, selection and/or assessment process.  If selected to participate in this process, please inform Human Resources of the nature of any accommodations that you may require in respect of any materials or processes used to ensure your equal participation.    
Job ID
2021-4826
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 6 days ago(4/8/2021 1:26 PM)
JOB TITLE: Manager, Equity, Inclusion, Diversity and Anti-Racism (EIDAR) Ontario Health (West) START DATE: ASAP STATUS: Employment Type – Permanent Full Time    REPORTS TO: Ontario Health (West) Health Equity Portfolio LOCATION: No physical geographic location assigned NUMBER OF POSITIONS: One NUMBER OF DIRECT REPORTS: One COMPETITION NO.: LON-03-2021-20 (Please reference Competition No. in the subject line of your submission email) CLOSING DATE: April 15, 2021   POSITION SUMMARY: Ontario Health (West) will play a pivotal role in building a best-in-class health care system that provides unparalleled patient experience. We are driven by one main goal, to deliver an integrated service offering that efficiently and effectively provides coordinated health care services to Ontarians where and when they need them. In order to transform the health system in a way that improves the quality and delivery of care across the province, we will need to harness the potential of our people. For this reason, we are committed to fostering an environment where employees thrive and achieve their personal best.   This position will provide leadership in support of organizational equity, inclusion, diversity and anti-racism efforts and is responsible for implementing key strategic initiatives that support achievement of Ontario Health (West) (OH West) priorities as they relate to advancing person and population focused integrated care and embedding a focus on health equity in all that we do. This position will promote an organizational culture that is inclusive as well as representative of the community we serve in our employee populations.   Here is what you will be doing: - Develop, operationalize and advance a multi-year West Region strategy by identifying and addressing gaps and promoting the advancement of equity, inclusion, diversity and anti-racism (EIDAR), both internally (policies, processes and practices) and externally (equitable and culturally appropriate access to health care), - Facilitate the EIDAR Steering Committee to support the shaping of its work and the ongoing evolution of its mandate - Consult across the Senior Leadership Team and the OH West organization and with diverse community partners including patient advisory groups to articulate a broad strategic vision for the EIDAR for OH West - Consider the unique experiences of under-served and under-represented groups of employees, patients and community members, through ongoing engagement and co-design approaches - Research and recommend appropriate changes to ensure OH West becomes more inclusive and anti-oppressive - Ensure that OH West regularly engages and collaborates with OHand other OH regions, and is aligned with the OH Equity, Inclusion, Diversity and Anti-Racism strategy to advance this work - Develop, promote and manage provision of EIDAR education of internal staff and external partners - Guide the development and implementation of policies, procedures and/or guidelines on matters related to EIDARto improve internal processes, validating organizational commitment to EIDAR - Provide consultation and coaching to the leadership and staff at all levels on matters related to EIDAR - Supervise, coach and support development and oversee work of Equity, Inclusion, Diversity  and Anti-Racism Specialist (EIDAR Specialist) - Monitor, assess, evaluate and regularly report on activities and status associated with EIDAR - Build/maintain relationships integral to quality health services in our local health care system - Follow all health and safety requirements of the organization* - Other duties as assigned   Here is what you will need to be successful:   GENERAL: - Significant knowledge of EIDAR, including the ability to proactively identify challenges and opportunities related to these areas of expertise to support planning and strategy - Lived experience as a member of an under-served, under-represented, or BIPOC community, addressing complex equity, diversity and human rights issues is an asset   QUALIFICATIONS: - A university degree in a related discipline or equivalent - Minimum of 3-5 years of leadership experience in healthcare, organizational culture, equity, diversity, social accountability, change management, human rights, quality and/or patient services - Strong awareness and understanding of BIPOC communities and services in OH (West) - Advanced level of knowledge of anti-racism, anti-oppression, equity, inclusion and diversity - In-depth understanding of the Ontario health care system - Demonstrated leadership with exceptional interpersonal and relationship management skills and ability to build trust as a means of influencing outcomes - Experience with culturally responsive facilitation techniques and processes, including developing and facilitating complex meetings involving diverse partners, with strong ability to hold difficult conversations with members in and outside of diverse groups - Ability to proactively identify challenges and opportunities related to EIDAR to support planning and strategy development - Ability to effectively collaborate with and carry out the vision and direction of the EIDAR strategy - Familiarity with the Accessibility for Ontarians with Disabilities Act and the organizational obligations associated with this legislation - Solid project management skills and proven experience successfully implementing and completing projects - Ability to use and interpret data from multiple sources to generate reports appropriate to a variety of audiences and to guide evidence-based decisions - Innovative problem solver focused on reaching solutions - Knowledge of Health Equity and Community Engagement frameworks - Strong technical abilities with Microsoft Word, Excel and PowerPoint   Application Process: Applicants are to submit their resume and cover letter to hr.ww@lhins.on.ca by 4:30pm April 15, 2021, quoting Competition No. LON-03-2021-20in the subject line.   Accommodation and Diversity Ontario Health West is committed to creating a diverse, inclusive workforce that reflects the communities we serve, to ensuring our services and communications are accessible to all individuals, and to embedding equity into our employment practices.     In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, accommodations can be provided throughout the recruitment, selection and/or assessment process.  If selected to participate in this process, please inform Human Resources of the nature of any accommodations that you may require in respect of any materials or processes used to ensure your equal participation.  
Job ID
2021-4825
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 6 days ago(4/8/2021 10:00 AM)
POSITION SUMMARY Reporting to the Director, System Design, Integration & Digital Health, the French Language Services Planner assists Home and Community Care Support Services Waterloo Wellington (HCCSS-WW) in collaboration with the FLHS Office of the MOHLTC to improve the health status of Francophones by developing mechanisms to ensure the integration of French Language Services (FLS) in the health care system which will increase the availability of services in French and improve access to those services in accordance with the French Language Services Act (FLSA). The French Language Service Planner provides insights into and manages community issues and concerns, provides support to other LHIN program areas in identifying and implementing appropriate communication and strategic direction, and liaises with the Ministry and French language groups on health issues. Responsible for driving change related to the health of Francophones in order to achieve improved patient experience, health outcomes and value for money   The French Language Services Planner participates in and demonstrates an understanding of quality, risk and patient safety principles and practices, following all safe practices and procedures to support a safe patient and working environment.   KEY RESPONSIBILITIES - Provides system design, integration and community engagement expertise and support regarding the development, implementation and integration of French Language Services (FLS) - Ensures effective and efficient planning, coordination and management of FLS - Supports local planning, performance monitoring, evaluation and reporting of FLS in terms of system capacity and results as they relate to the delivery of FLS - Supports HCCSS-WW in its Francophone community engagement activities. Keeps up to date records on community engagement outcomes and monitors best practices in community engagement and communication methodologies - Supports Health Service Providers (HSPs) in the development and implementation of FLS plans, including strategies and objectives to improve access to FLS - Assists in identifying the needs of the Francophone population and sharing of best practices to help meet those needs - Facilitates and maintains linkages with identified/designated HSPs, Francophone stakeholders and community members to increase awareness of FLS issues, foster dialogue and commitment - Participates in the review of HSP FLS plans and reports - Updates the FLS local and regional work plans to reflect HCCSS-WW's integration strategies and approaches - Facilitates supports and/or oversees special projects and assignments related to the WWLHIN FLS Plan (e.g. development of Integrated Health Services Plans, HCCSS-WW FLS Work Plan, etc.) - Supports HCCSS-WW in monitoring and evaluating FLS progress, including the integration of FLS indicators within the local health system - Supports implementation of provincial directions; works closely with the FLHS Office of the MOHLTC/MHP and other FLS coordinators to: - exchange information on HCCSS-WW activities and their impact on FLS - exchange information on strategies and options for effective issues management - promote new developments and progress regarding FLS and MOHLTC/MHP initiatives - Maintains linkages with various provincial and local networks including the French Language Services Planning entity and/or partners in the health sector and in other sectors or ministries that will promote sensitivity to the development of FLS as required   - Supports the FLHS Office of the MOHLTC in the implementation of FLS at the local level in terms of provincial programs and strategies (e.g. Family Health Teams (FHTs), Public Health Units (PHUs), French language HHR Strategy, etc.) - Actively participates within cross-functional teams to advance HCCSS-WW's strategic directions and operational activities - Participates in and demonstrates an understanding of quality, risk and patient safety principles and practices. Follows all safe practices and procedures to support a safe patient and employee working environment - Supports the Director in communicating with and advising the VPs on matters related to French Language Services planning and the health status of the Francophone population in HCCSS-WW - Performs other duties as assigned    EDUCATION AND EXPERIENCE Education - Post-Secondary training/degree in health administration, health planning, business administration, research or relevant field or the equivalent combination of education, training and experience   Experience - Demonstrated oral and written proficiency in English and French - Demonstrated information-gathering techniques and resources   Knowledge - Knowledge of the French Language Services Act and the Local Health System Integration Act, 2006 as well as their respective regulations - Knowledge of the Ministry of Health and Long-Term Care (MOHLTC)/Ministry of Health Promotion (MHP) and the health care system in general - Knowledge of the FLHS strategic framework of the MOHLTC - Knowledge and deep understanding of the Franco-Ontarian community and of relationships among health care and other related services available to French-speaking residents of Ontario - Knowledge of the evolving role of HCCSS, and the issues and priorities within the healthcare sector and how these impact client service delivery   Technical Skills - Comprehensive knowledge of and proficiency with PC based hardware/software and inter/intranets - Comprehensive knowledge of Microsoft Office, Excel, Outlook, Adobe Acrobat, Power Point   Language Skills - Proficiency in French is required   HCCSS-WW strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at hr.ww@lhins.on.ca for assistance.    If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, to Human Resources (e-mail: hr.ww@lhins.on.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2021-4824
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 1 week ago(4/7/2021 1:19 PM)
Are you an experienced registered nurse (BScN or diploma) looking for a different kind of practice environment, and comfortable practising both independently and as part of a team? This could be what you’ve been looking for.   As an integral part of our Rapid Response Nursing (RRN) team, you will work with medically complex children, and frail adults and seniors with complex needs and/or high-risk characteristics such as congestive heart failure, to ensure a smooth transition from acute care to home care. You will achieve this in two ways: by connecting with primary care and by providing hands-on rapid response home care. In fact, you’ll make the first in-home nursing visit to high-needs patients within 24 hours of their discharge from hospital, during which you’ll confirm the hospital discharge care plan, emphasize the importance of primary care to avoid re-hospitalization, and reconcile medications. You will also provide support to patients for up to 30 days post-discharge.     What will you do? - Review the discharge care plan and confirm outstanding medical tests have been scheduled and transportation etc. is available - Either directly or in partnership with a pharmacist, ensure new prescriptions are filled and conduct a medication reconciliation to confirm no drug interactions or contraindications exist - Review medication protocol with client and/or caregiver; answering any questions - Contact the primary care physician and provide an update on the recent hospitalization and post-discharge regime - Recommend and facilitate, as appropriate, a one-week client follow-up visit with the primary care physician - Identify clients requiring an accelerated LHIN in home assessment and home care services; working with the Care Coordinator to facilitate the home assessment visit - Inform and support the Care Coordinator in developing the client’s care plan and ensuring a smooth transfer of the primary care physician and pharmacist to the ongoing care team - Answer any questions or concerns of the client and/or caregiver; providing LHIN phone number for support - Act as a spokesperson as required; interpreting the role of the LHIN to clients, health care professionals and to the public - Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees - Participate in establishing, maintaining, and monitoring standards of care for the client, including committee work and active participation and contribution to quality initiatives - Other duties as assigned.     What must you have? - Membership, in good standing, with the College of Nurses of Ontario - BScN or diploma in Nursing - 5+ years of relevant experience as a Registered Nurse - Working knowledge of community resources and roles of health care professionals - Knowledge of direct care/case management models used in community health care organizations - Solid knowledge of health care-related legislation and practices - Ability to provide best practice care in management of skills, including wounds, drains, catheters, chest tubes, injections, IV medication administration and line maintenance - Working knowledge of the nursing process, the consultation process, program planning and crisis management - Advanced assessment and diagnostic reasoning skills - Effective interpersonal, organizational and planning skills - Ability to communicate effectively with patients, their families and other individuals involved in the circle of care, to follow through with care plan directives - Demonstrated awareness of cultural diversity and ability to handle confidential issues discreetly and sensitively - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - Case Management Certificate - Emergency/critical care, community nursing, medicine/surgical and rehab experience - Ability to speak French or another second language     Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.   Through a dedicated team of 400+ employees, the Waterloo Wellington LHIN provides care to almost 39,000 patients each year, including more than 5,800 children. Our work ranges from providing information and referral services, to supporting transitions between hospital, adult day programs, long-term care, and respite or convalescent care.       All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2021-4823
Company
Waterloo Wellington LHIN
Job Location
Waterloo,Ontario,Canada
Posted Date 1 week ago(4/7/2021 10:14 AM)
We are seeking one (1) Clinical Auditor and Practice Consultant to join our Quality, Performance, and Accountability Team. The opportunity is a full time, 10-month assignment. While the successful incumbent can anticipate a remote learning and work environment, this opportunity is open to our various sites: Oxford, Elgin, London/Middlesex, Huron, Perth, Grey, and Bruce counties.   Reporting to the Manager, Professional Practice, the Clinical Auditor and Practice Consultant provides leadership in Professional Practice within Home and Community Care Support Services – South West (previously South West LHIN). The role acts as a resource for internal and external health professionals. The Clinical Auditor and Practice Consultant works collaboratively within the Quality Team and with all organizational portfolios and system partners (i.e., service provider organizations, health service providers, community support services, primary care etc.) to ensure that best, leading and evidence-based practices that will inform planning and programming to enable high quality and safe care and care co-ordination.   What will you do?   As an Auditor, you will: - Perform proactive audits on patient records (internally and with Service Providers) to ensure appropriate clinical care, data integrity, and quality standards are met, and make recommendations regarding appropriate corrective action, providing coaching/education to individuals or teams based on findings. - Perform reactive audits in response to critical patient safety incidents, college complaints, and performance issues, and make recommendations regarding appropriate corrective action, providing coaching to individuals or teams. - In consultation with management staff, determine if issues/challenges related to practice standards require additional training, and/or report to respective regulatory colleges as needed. - Work in collaboration with managers to support the performance review process for Care Coordination teams as required, including providing assessments and decisions on any required outcome to support improved performance related to professional practice. - Work with Home and Community Care leadership to identify clinical practice gaps and trends and support meaningful program and system improvements. - Lead the development of an audit program that will support consistent and appropriate audit of internal and external partners (i.e. service provider organizations), communicating results. - Summarize key findings and trends related to chart audits presenting information to staff and leadership on areas for improvement. - Communicate overall results of audit back to staff, external staff and partners. - Provide coaching and mentoring to Management and staff to enable the evaluation and application of best available, evidence-based information in the planning and delivery of care. - Collaborate with internal teams and system partners in the identification, discussion, change and evaluation of practice issues.   As a Professional Practice Consultant, you will: - Help lead, develop, implement, maintain and continuously improve a professional practice framework for the organization that supports the provision of effective, high quality, and safe care co-ordination and home care services. - Provide subject matter expertise for Professional Practice within the organization. - Actively and continually seek out best, leading, and evidence-based practices for implementation within the organization and/or its system partners. - Leverage strong working relationships, facilitate and/or collaborate with all staff, leadership, and partners in the implementation of best, leading and evidence-based practices into daily patient care and care co-ordination processes and activities. - Work closely with Management and Learning & Organizational Development teams to determine and develop appropriate content to ensure best, leading, and evidence-based practices are built into staff learning and development activities (i.e., orientation, on-going learning activities, new practices or program introduction). - Promote and model an environment that fosters continuous learning and professional practice for staff and system partners. - Monitor current legislation, professional standards and guidelines, or applicable directives from government funding and professional bodies for compliance, and collaborate with appropriate individuals and departments to address shortfalls and/or anticipate implications, including addressing appropriate corrective action for staff.   What must you have? - University degree in Nursing (BScN). - Registration in good standing with the College of Nurses of Ontario. - Five (5) to seven (7) years’ related experience with recent clinical experience in the last two (2) years. - At least two (2) years demonstrated experience in professional practice development and/or the application and evaluation of best, leading, evidence-based practices within an organization. - Demonstrated understanding and application of research design, development, implementation, application, evaluation and knowledge translation. - Knowledge of and ability to apply research, qualitative and quantitative. - Excellent leadership and interpersonal skills with demonstrated ability to foster a supportive work environment and work within inter-professional teams. - Able to effectively foster inter-professional education, collaboration and practice among a diverse team. - Demonstrated facilitation, mentoring, change management and leadership abilities. - Self-directed and highly motivated.   What would give you an advantage? - Ability to speak French or another second language. - Master’s Degree in a health discipline and/or education is preferred. - Knowledge of (or experience in) Home and Community Care Practice an asset. - Experience with chart auditing preferred.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 21 April 2021 at 23:59.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4822
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 9:27 PM)
Updated on December 10, 2020 Loooking for Team Assistants - Temporary Full Time and Full Time positions Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity. As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that clients receive prompt, effective customer service. By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen. What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential client records - Enter, update and maintain a high volume of client data in the electronic database - Answer a high volume of telephone inquiries from clients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required What must you have? - A college diploma or degree in the health or social services field, or equivalent experience - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with clients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills   What would give you the edge? - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language Who we are Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with clients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. Located in the heart of Canada’s most multicultural city, the Toronto Central LHIN serves a unique, diverse population of 1.5 million residents, with many low-income and single-parent families. Our LHIN’s 600+ employees include a team of dedicated Care Coordinators working with 24 hospitals, 150 community-based service agencies, 37 long-term care homes, 22 service providers and 13 community health centres to meet client needs. All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2019-4465
Company
Toronto Central LHIN
Job Location
Toronto,Ontario,Canada
Posted Date 1 week ago(4/6/2021 4:18 PM)
Updated on December 10, 2020  Looking for Care Coordinators - Temporary Full Time, 1 year Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, social worker (MSW), or registered dietitian looking for a different kind of practice environment? You’re looking in the right place. As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected. What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Services Workers - College of Dietitians of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community. Located in the heart of Canada’s most multicultural city, the Toronto Central LHIN serves a unique, diverse population of 1.5 million residents, with many low-income and single-parent families. Our LHIN’s 600+ employees include a team of dedicated Care Coordinators working with 24 hospitals, 150 community-based service agencies, 37 long-term care homes, 22 service providers and 13 community health centres to meet client needs.  All applications will be reviewed; however, only those selected for an interview will be contacted.  We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2020-4678
Company
Toronto Central LHIN
Job Location
Toronto,Ontario,Canada
Posted Date 1 week ago(4/6/2021 3:51 PM)
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care portfolio, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. - Link patients with community service providers. - Coordinate and monitor care plan delivery. - Establish a helping relationship with patients and their families. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario. - College of Physiotherapists of Ontario. - College of Occupational Therapists of Ontario. - Ontario College of Social Workers and Social Service Workers. - 2+ years of recent experience in community health or a related field. - Knowledge of the health care delivery system and community resources. - Excellent interpersonal, communication, assessment and decision-making skills. - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4820
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 3:50 PM)
Are you a registered nurse (BScN) experienced in palliative care and looking for a different kind of practice environment? You’re looking in the right place.   We are seeking Registered Nurses for our Complex Team supporting medically complex and palliative/end of life patients across the South West region: Oxford, Elgin, London/Middlesex, Huron, Perth, Grey, and Bruce counties.   As a valued member of our Home and Community Care portfolio, the Complex Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   As a Complex Care Coordinator, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - Work in close collaboration with system partners to provide care for the Complex Palliative population. - Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits and possibly delaying or avoiding admission to Long-Term Care. - Provide a RAI-HC assessment within one (1) week of a patient's discharge from ED or hospital and a minimum of every 90 days. - Have significant interaction with hospital partners and our LHIN hospital teams to support effective transition of patients from hospital to home. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the College of Nurses of Ontario. - Minimum of five (5) years’ related professional experience. - Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE). - Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence. - Knowledge of the health care delivery system and community resources. - Valid driver’s license and access to a reliable vehicle.   What would give you an advantage? - Ability to speak French or another second language. - Experience and proficiency with RAI-HC assessment tools.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59,   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4792
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 3:48 PM)
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   We are looking to grow our applicant pool with Care Coordinator candidates interested in future full time opportunities. Should you be interested in either Temporary Full Time or Permanent Full Time opportunities, please apply with cover letter and resume, specifying the location(s) for which you would like to be considered.   As a valued member of our Home and Community Care portfolio, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. - Link patients with community service providers. - Coordinate and monitor care plan delivery. - Establish a helping relationship with patients and their families. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario. - College of Physiotherapists of Ontario. - College of Occupational Therapists of Ontario. - Ontario College of Social Workers and Social Service Workers. - 2+ years of recent experience in community health or a related field. - Knowledge of the health care delivery system and community resources. - Excellent interpersonal, communication, assessment and decision-making skills. - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4821
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 3:46 PM)
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care portfolio, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. - Link patients with community service providers. - Coordinate and monitor care plan delivery. - Establish a helping relationship with patients and their families. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario. - College of Physiotherapists of Ontario. - College of Occupational Therapists of Ontario. - Ontario College of Social Workers and Social Service Workers. - 2+ years of recent experience in community health or a related field. - Knowledge of the health care delivery system and community resources. - Excellent interpersonal, communication, assessment and decision-making skills. - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4819
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 3:45 PM)
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care portfolio, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. - Link patients with community service providers. - Coordinate and monitor care plan delivery. - Establish a helping relationship with patients and their families. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario. - College of Physiotherapists of Ontario. - College of Occupational Therapists of Ontario. - Ontario College of Social Workers and Social Service Workers. - 2+ years of recent experience in community health or a related field. - Knowledge of the health care delivery system and community resources. - Excellent interpersonal, communication, assessment and decision-making skills. - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4817
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 3:45 PM)
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care portfolio, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. - Link patients with community service providers. - Coordinate and monitor care plan delivery. - Establish a helping relationship with patients and their families. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario. - College of Physiotherapists of Ontario. - College of Occupational Therapists of Ontario. - Ontario College of Social Workers and Social Service Workers. - 2+ years of recent experience in community health or a related field. - Knowledge of the health care delivery system and community resources. - Excellent interpersonal, communication, assessment and decision-making skills. - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4818
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 3:44 PM)
Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care portfolio, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. - Link patients with community service providers. - Coordinate and monitor care plan delivery. - Establish a helping relationship with patients and their families. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario. - College of Physiotherapists of Ontario. - College of Occupational Therapists of Ontario. - Ontario College of Social Workers and Social Service Workers. - 2+ years of recent experience in community health or a related field. - Knowledge of the health care delivery system and community resources. - Excellent interpersonal, communication, assessment and decision-making skills. - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-4816
Company
South West LHIN
Job Location
London,Ontario,Canada
Posted Date 1 week ago(4/6/2021 2:59 PM)
Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected We are currently looking for candidates to join our Chidren’s Health Services Team. Please note that all external new hires must be available to attend a mandatory six weeks full-time (Monday to Friday 8:30 am to 4:30 pm) virtual Orientation scheduled to start on June 7, 2021.        What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment     What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.   This is a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton LHIN is pivotal in this process. Entrusted with planning, funding, integrating and delivering health care across our region, we are finding better ways to provide high-quality services to the 1.2 million people that call our region home.    All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2021-4815
Company
Mississauga Halton LHIN
Job Location
Mississauga,Ontario,Canada
Posted Date 2 weeks ago(4/1/2021 1:00 PM)
  POSITION SUMMARY Reporting to Manager, Accounting and Reporting this position is responsible for supervision of staff and associated functions in Accounts Payable and Payroll working with Client Health and Related Health Information System (CHRIS)/Health Partner Gateway (HPG)/Great Plains (GP)/Quadrant WorkForce (QWF) systems. Under the direction of the Manager, the Supervisor of Accounts Payable and Payroll will work closely with and perform backup duties to Accounts Payable Clerks, Billing Coordinators and Payroll Administrators in the processing of AP, Billing and Payroll payments. The following outlines the primary duties and responsibilities for the Supervisor of Accounts Payable and Payroll:   Accounts Payable Responsible for the accurate and timely processing of weekly AP and Billing functions. ($300M+ annually) - Responsible for the supervision and performing backup duties of staff in Accounts Payable and CHRIS Billing. - Responsible for supervising the work flow of the department. - Review weekly AP processed invoices/ billing reversal/payment requests along with proper authorization and account codes. - Ensures that all cheques are accounted for and proper signature authorization is obtained for release of payment, as per the organization’s policies. - Verifies that the processing of payment and distribution of cheques complies with the payment terms and timelines established by the organization’s policies and procedures and with the contract for Services providers. - Monitor weekly billing suspensions completion and compile cheque run to ensure the timely and accurate payment to all Service Providers/Private School/suppliers. - Provides a 2nd point of contact with the Providers/Vendors/Private Schools/Hospitals and miscellaneous suppliers regarding any issues/problems with payments an any issues with CHRIS/HPG/GP systems. - Implement and monitor processes in Accounts Payable and CHRIS billing suspension areas. - Continues to participate in the ongoing development and quality improvement of the Accounts Payable/billing suspension processes. - Review bank deposits and any other deposits as required. - Responsible for the month end A/P closing process including Matman. - Responsible for the Matman/ PO reconciliation process in collaboration with Procurement. - Track accruals regarding outstanding invoices for month end and year-end. - Prepare submission of HST rebates and property tax rebates. - Maintain offsite storage records for Finance department and ensure files/invoices get sent offsite on time. - Assists with training/orientation of new staff to the Accounting Payable and Billing suspension areas. - Cross training and acts as back-up for other staff in Accounts Payable and billing suspension area on vacation/sick leave. - Provide audit support documentation for internal, external and regulatory audit - Participate in special projects/committees and analysis as assigned.   Payroll Responsible for the maintenance, preparation, distribution and reporting of all components of a $80M+ in-house payroll system for 800+ employees (85% union, 15% non-union) on a bi-weekly basis Payroll - Ensures the timely and accurate delivery of payroll services - Responsible for the maintenance and configuration of in- house payroll system - Ensures compliance with legislation for the deduction, reconciliation and remittance of all statutory deductions and employee benefits to reduce organizational risk of non-compliance; Canada Revenue Agency (CRA), - File Employer Health Tax (EHT), Healthcare of Ontario Pension Plan, (HOOPP)and organization benefit carrier etc. within prescribed timelines - Leads the preparation and filing of required reports to government agencies and other organizations to include annual reconciliations for ; Canada Revenue Agency T4/T4A year-end reporting (CRA), Employer Health Tax (EHT), Healthcare of Ontario Pension Plan (HOOPP) - In conjunction with the Manager, Accounting and Reporting, Ensures compliance with the requirements of the Ministry of Health and Long Term Care (MOHLTC), Management Information Systems (MIS) by accurate quarterly reporting of financial and statistical data for compensation and benefits including worked hours, FTE, job category, head count and classification. - Supports the Central LHIN Human Resources submission of the Public Sector Salary Disclosure (PSSD) document by providing T4 documentation and compensation analysis as required. - Comply with corporate policy and procedures, legislation and collective agreements - Develop implement and maintain internal controls to minimize the risk to the organization. Risks would include significant mis-statement and/or fraud for payroll and expense payments. - In conjunction with the Director Finance develops new policies/procedures related to the department’s operations based on the organization’s policies - Leads the preparation of the compensation and benefit audit support documentation as needed for internal, external and regulatory audits - Participate in special projects/committees and analysis as assigned.  QUALIFICATIONS Education: - Canadian Payroll Association, CPM certification mandatory - Bachelor Degree in Business Administration, Accounting, Commerce or equivalent mandatory - Completion of the CPA-CGA, CPA-CMA, CPA-CA designation, or an MBA would be an asset Knowledge & Experience: Accounts Payable - Five (5) years related work experience in the Health Services sector performing similar functions - Knowledge of Client Information System (CHRIS) billings - Knowledge of MIS/Great Plain /Integration Manager - Knowledge of GAAP, Financial and Internal control policies and procedures - Experience in A/P and Billing Accounting gained in similar position - Advanced computer skills: Microsoft Windows, Excel, Word, Outlook - Ability to keep to date with most recent changes CHRIS Client System/Great Plains - Ability to assimilate MIS compliant information into General Ledger - Attention to detail to ensure data is entered accurately and in a timely manner - Demonstrated organizational skills with ability to organize/prioritize daily workload in the presence of frequent interruptions - Demonstrated ability to supervise and engage staff to continuously improve processes     Payroll - Minimum five (5) years supervisory experience in a unionized environment - Knowledge of payroll legislation, including CRA, WSIB, EHT, and Employment Standards Act. - Knowledge of collective agreement and union payroll benefits - Knowledge of Management payroll benefits - Comprehensive knowledge of year end reporting requirements for both fiscal and payroll year ends - Knowledge of   Healthcare of Ontario Pension Plan (HOOPP)   - Proficiency in office software applications including MS Office Suite and report writing software - Knowledge of Management Information Systems (MIS) statistical reporting to support the compliance and submission of the quarterly Ministry of Health and Long-Term Care (MOHLTC) reports - Knowledge of Payroll Accounting (journal entries, reconciliation and reporting) - Ability to think analytically with attention to detail in the presence of frequent interruptions - Excellent time-management, multi-tasking and organizational skills - Ability to handle pressure in a fast paced, changing environment - Ability to probe, analyze and problem solve - Ability to recommend, develop and maintains policies and procedures etc.
Job ID
2021-4812
Company
Central LHIN
Job Location
Markham ON,Ontario,Canada
Posted Date 2 weeks ago(4/1/2021 11:36 AM)
CLASSIFICATION:     Nurse Practitioner - Community Geriatrics CATEGORY:                Regular Part-time (0.8 FTE) UNION:                      CUPE Local 966 DEPARTMENT:          Home and Community Care Support Services RESPONSIBLE TO:    BSO Director, Home and Community Care Support Services HOURS OF WORK:     Days, evenings and weekends   POSITION OUTLINE:   As an integral member of the Behaviour Supports Network, the Nurse Practitioner (NP) – Behaviour Support Community Resource (BSCR) NP, will provide direct care to complex behavioural patients (shared care) and contribute to the development of a behavioural care plan. The BSCRNP will function in a specialty role providing behavioural support expertise to older adults presenting with, or at risk for, responsive behaviours/ personal expressions that may be associated with (BPSD) Behavioural and Psychological Symptoms of Dementia, Dementia, complex mental health, substance use and/or other neurological conditions. The BSCRNP will provide direct care to patients and clinical oversight to the regional Behaviour Support Community Resource (BSCR) Nurses. The BSCR-NP will facilitate care connections with   providers across the health care sectors for older patients requiring behavioural supports in the community. Working collaboratively across the health care system, including home care, primary care physicians, specialized geriatric services, acute care and community services, the BSCR-NP will provide expert clinical behavioural leadership to support seamless, integrated care delivery. The BSCR-NP will have the opportunity to engage in all domains of advanced practice nursing, including mentoring and professional development through coaching for care coordinators, service providers, nursing and physician colleagues, and participating in educational initiatives to advance evidence-based practice in behavioural care. This position will support program development, attendance/ educational presentation at Behavioural Support Network Meetings, care conferencing and committee involvement. The BSCR-NP will engage in health promotion, treatment and management of health conditions. In addition, the BSCR-NP will perform other duties as assigned within their legislated scope of practice including, but not limited to, diagnosing, ordering and interpreting diagnostic tests and prescribing pharmaceuticals.   The position is a Regular Part-time role working four days per week (equivalent to 0.8 FTE).  Based on operational needs the successful candidate may at times be required to work full-time hours (5 days per week).   POSITION RESPONSIBILITIES include:   Expert Clinical Practice - As part of a Community of Practice the BSCR-NP and BSCR Nurses, ensure timely and appropriate response with capacity to provide expert clinical care to complex behavioural patients and expert clinical advice to primary care physicians, community nurses on the management of pain and neurobehavioural symptoms, psychosocial support and therapeutic interventions (The urgent response may require the capacity to respond to patient issues beyond regular working hours). - Complete home visits with complex behavioural patients and their families for the purpose of conducting comprehensive clinical assessments and contribute to the development of comprehensive shared behavioural care plans in consultation with Home and Community Care Support Services Care Coordinators, service providers, primary care physicians, pharmacists and specialists i.e. geriatricians and psychiatry - Act as a resource to care coordinators in terms of clinical expertise in the development of person-centred behavioural care plans for complex patients (shared care plans) and chronic behavioural patients (coordinated care plans) which appropriately balances clinical, system and family needs. - Provide clinical advice and support for families living with a person exhibiting responsive behaviours/ personal expressions due to a dementia or neurobehavioural symptoms; interact with home and community care, primary care, acute care, and specialist care. - Perform other duties as assigned within the NP legislated scope of practice including, but not limited to, diagnosing, ordering and interpreting diagnostic tests, and prescribing pharmaceuticals. Leadership - Participate in regular business meetings with the Home and Community Care Support Services Central West to assist in program development and ongoing monitoring and evaluation. - Educate and recommend courses of action in consultation with the BSO Network, primary care providers and the care team to influence the plan of care for the patient and family. - Evaluate the effectiveness of the care provided to the patient and family and make recommendations to ensure high quality care. - Participate in systems planning and system integration with the overall goal of ensuring a comprehensive and quality system of care for older adult patients and their families. Education - Identify, assess and meet the educational needs of patients, their families and other informal care partners. - Participate in the identification of the educational needs of the multi-disciplinary care team and facilitate or participate in the provision of education to meet those needs. - Provide mentorship and role modeling in critical thinking, problem solving, ethical decision making and the use of evidence to inform service planning and system design. - Other duties as assigned. QUALIFICATIONS: - Current registration with the College of Nurses of Ontario in the Extended Class - Nurse Practitioner Program with BSCN (Masters level degree in Nursing) - Continuing education in behavioral management. - Minimum of two (2) years of experience preferably in a community setting and in Geriatric Care Nursing. - Demonstrated experience with proven team building abilities and experience in advancing the clinical practice of multiple health disciplines. - Demonstrated advanced knowledge in consultation and ethical decision making. - Demonstrated use of theory and evidence to advance clinical practice and outcomes. - Effective interpersonal and communication skills - Effective organizational and planning skills - Proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the LHIN’s mission and values. - Able to communicate with patients, their families, and other relevant individuals in order to follow through with care plan directives. - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues. Who we are   Home and Community Care Support Services plays a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensures people have access to the health care they need — at home and in the community.   A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for patients and those who care for them.   All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process. We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates.
Job ID
2021-4811
Company
Central West LHIN
Job Location
Brampton,Ontario,Canada
Posted Date 2 weeks ago(3/31/2021 5:25 PM)
Ontario Health (West) will play a pivotal role in building a best-in-class health care system that provides unparalleled patient experience. We are driven by one main goal, to deliver an integrated service offering that efficiently and effectively provides coordinated health care services to Ontarians where and when they need them. In order to transform the health system in a way that improves the quality and delivery of care across the province, we will need to harness the potential of our people. For this reason, we are committed to fostering an environment where employees thrive and achieve their personal best.   This position, reporting to the Manager, Equity, Inclusion, Diversity and Anti-Racism (EIDAR) provides operational support for organizational equity, inclusion, diversity and anti-racism efforts and is responsible for achievement of Ontario Health (West) (OH West) priorities as they relate to advancing person and population focused integrated care and embedding a focus on health equity in all that we do. This position will promote an organizational culture that is inclusive as well as representative of the community we serve in our employee populations.   Here is what you will be doing:   - Support the advancement of the multi-year West Region strategy by reconciling identified gaps and promoting equity, inclusion, diversity and anti-racism (EIDAR), both internally (policies, processes and practices) and externally (equitable and culturally appropriate access to health care). - Support the EIDAR Steering Committee with the shaping of its work and the ongoing evolution of its mandate. - Consult across the Ontario Health West organization and with diverse community partners to articulate the strategic vision for EIDAR for OH (West). - Consider the unique experiences of under-served and under-represented groups of employees, patients and community members, through ongoing engagement and co-design approaches. - Identify and support the delivery of appropriate changes to ensure OH West becomes more inclusive and anti-oppressive. - Support the engagement and collaboration with OHand other OH regions, and aligns OH West plans with the OH Equity, Inclusion, Diversity and Anti-Racism strategy to advance this work. - Develop, promote and manage provision of EIDAR education of internal staff and external partners. - Draft policies, procedures and/or guidelines on matters related to EIDARto improve internal processes, validating organizational commitment to EIDAR. - Provide guidance, coaching and mentorship to the leadership and staff at all levels on matters related to EIDAR. - Regularly report on activities and status associated with EIDAR. - Build/maintain relationships integral to quality health services in our local health care system. - Follow all health and safety requirements of the organization. - Other duties as assigned.   Here is what you will need to be successful:   GENERAL: - Significant knowledge of EIDAR, including the ability to proactively identify challenges and opportunities related to these areas of expertise to support planning and strategy implementation. - Lived experience as a member of an under-served, under-represented, or BIPOC community, addressing complex equity, diversity and human rights issues is an asset. QUALIFICATIONS: - A university degree in a related discipline or equivalent. - Minimum of 3-5 years’ experience in healthcare, organizational culture, equity, diversity, social accountability, change management, human rights, quality and/or patient services. - Strong awareness and understanding of BIPOC communities and services in OH (West). - Significant degree of knowledge of anti-racism, anti-oppression, equity, inclusion and diversity. - Solid understanding of the Ontario health care system. - Demonstrated exceptional interpersonal and relationship management skills and ability to build trust as a means of influencing outcomes. - Experience with culturally responsive facilitation techniques and processes, including developing and facilitating complex meetings involving diverse partners, with strong ability to hold difficult conversations with members in and outside of diverse groups. - Ability to proactively identify challenges and opportunities related to EIDAR to support planning and strategy development. - Ability to effectively carry out the vision and direction of the EIDAR strategy. - Familiarity with the Accessibility for Ontarians with Disabilities Act and the organizational obligations associated with this legislation. - Solid project management skills and proven experience successfully implementing and completing projects. - Ability to use and interpret data from multiple sources to generate reports appropriate to a variety of audiences and to guide evidence-based decisions. - Innovative problem solver focused on reaching solutions. - Knowledge of Health Equity and Community Engagement frameworks. - Strong technical abilities with Microsoft Word, Excel and PowerPoint.   Here is how you can apply:   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 15 April 2021 at 11:59 p.m.   Accommodation and Diversity   Ontario Health (West) is committed to creating a diverse, inclusive workforce that reflects the communities we serve, to ensuring our services and communications are accessible to all individuals, and to embedding equity into our employment practices.   In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, accommodations can be provided throughout the recruitment, selection and/or assessment process.  If selected to participate in this process, please inform Human Resources of the nature of any accommodations that you may require in respect of any materials or processes used to ensure your equal participation.    
Job ID
2021-4810
Company
South West LHIN
Job Location
London,Ontario,Canada