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Posted Date 40 minutes ago(10/22/2021 6:26 PM)
Reporting to the Manager, Strategy Management Office, the Project Manager, will support a variety of large complex cross-functional corporate projects to advance the Home and Community Care Support Services Business Plan. This position will work collaboratively with internal and external stakeholders to facilitate project planning and project delivery in order to identify dependencies, maximize opportunities for collaboration, support transactional and transformational change management, and minimize risks and issues.    This well-seasoned Project Manager will provide project management expertise and leadership in order to ensure project objectives are achieved.  Specifically, the incumbent will develop and implement project work plans (deliverables and timelines); identify risk/challenges and associated mitigation strategies; and conduct regular work plan status reporting to monitor progress and inform decision-making.    DUTIES & RESPONSIBILITIES   Project Management - Serves as the project lead for complex projects as assigned by senior leadership - Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives - Develops, with key internal and external stakeholders and partners, the project work plan, monitors and controls the work per the project plans - Represents Home and Community Care Support Services with internal and external stakeholders in the course of project work - Prepares complex project plans, activities, budgets, schedules, project documentation and reports on project status to the project sponsor and stakeholders - Provides support to senior management/ leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes - Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work - Assesses project risks and develops mitigation strategies - Advises senior management on the viability of existing projects including recommendations on whether to proceed, modify or halt - Works with Home and Community Care Support Services staff to ensure projects are clearly outlined and expectations established - Assigns tasks to subject matter experts and other project resources; facilitates creation and leadership of working groups, as required; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully - Works with the other support resources to produce project management materials, presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives - Contributes to the Strategy Management Office by developing best practices, project templates and methodologies for use across the organization  Leadership - Provides ongoing project specific leadership and direction to all project stakeholders including senior leadership, external providers and internal staff/management - Identifies project budget requirements, prioritizes, and requests resources through project sponsor; reviews and evaluates project results and implements improvement strategies to ensure maximum effectiveness and efficiency of processes - Supports senior management in all areas by minimizing risks related to project implementation while enhancing service expectations and accountability  Relationship Management - Works with colleagues on inter- and intra- Home and Community Care Support Services committees - Develops, fosters, and manages effective business relationships and channels of communication - Represents the Home and Community Care Support Services organization at provincial and local project related planning and implementation tables - Builds relationships with other Home and Community Care Support Services teams to inform project planning and share past project experiences - Demonstrates sensitivity and political acuity in all interactions QUALIFICATIONS   Education, Training & Experience - University degree in Social Sciences, Health Care, Business Administration or related field;  a Master’s degree is an asset (or equivalent combination of education and experience) - Certificate program in Project Management - Project Management Professional (PMP) designation preferred - Minimum of seven (7) to ten (10) years of experience at mid-senior levels at an Ontario health or social care organization (hospital, Home and Community Care Support Services, Community Health Centre, etc.) including direct experience in managing complex projects with internal and external stakeholders, at the corporate level - Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach - Demonstrated knowledge, experience and success in applying quality improvement methodologies is highly desirable - Strong understanding of the health care system and community sector across the continuum of care - Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum - Excellent negotiation, conflict resolution and consensus building skills - Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration - Good knowledge of budget planning, resource allocation, financial monitoring and reporting - Adept in the use of MS Office applications (e.g., Project, Word, Excel, Outlook, PowerPoint, Visio, Teams etc.) - Flexible, adaptable and responsive to change - Self-directed with an ability to organize, plan, prioritize and multi-task - Demonstrated critical thinking with strong detail orientation - Demonstrated ability to work with stakeholders and obtain subject matter expertise to develop business processes using lean methodology - Strong planning and organizational skills to manage a variety of projects simultaneously   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19                               Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.  We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.  Applicants need to make their accommodation needs known when contacted.
Job ID
2021-5039
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 5 hours ago(10/22/2021 2:18 PM)
Senior Financial Analyst Location: This position will be based at our 11 Allstate Parkway site, in Markham, ON. However, during the pandemic, the candidate will be working from home until plans to return to office have been finalized.   Home and Community Care Support Services Central is responsible for delivering home and community care support services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. We work with people of all ages to ensure they can make informed choices about their care, when and where they need it, and we also have useful information about local community support service agencies, and can link people to these providers to arrange services. This is an excellent opportunity for a forward-looking Senior Financial Analyst to join our team at an exciting time of change, and contribute to the modernization of our organization, the Ontario health care system and the delivery of patient care. The successful candidate must have 5+ years of demonstrated success working independently as a self-starter in a fast-paced environment healthcare organization as a Senior Financial Analyst and/or Senior Accountant. Priority will be given to candidates with healthcare or hospital experience in a financial reporting role. Reporting to the Manager – Financial Accounting and Reporting, this position will be responsible for the following: - Coordinate Accounting Function in support of Month-end and Year-end close, and audit support. - Preparation and posting of month end journal entries from other departments such as Payroll, along with Prepaids, Accruals - Assessment of reasonableness of monthly adjustments and timely resolution - Monthly production of lead sheet, reconciliation of balance sheet accounts, reconciliation of - Lead the compilation of monthly, quarterly and year end internal financial statement - Cash flow projection - Review HST return - Prepare sensitivity analysis, trending analysis and other financial analysis / reports required by the senior management. Ad-hoc analysis, special projects and other assignments as required - Coordinate year end and special audits deliverables such as preparation of working papers - Assist Senior Manager, Accounting and reporting with the preparation of year-end financial statements for the auditors - Responding to auditor inquiries and providing supporting documentation - External reporting to MOHLTC. - Maintain Chart of Account and reporting structures in Great Plains to ensure all organizational changes are updated. - Assist with following up on Great Plains related issues that arise on an as needed basis. - Respond to requests for information and accounting related queries Special ad hoc requests, assignments and analysis as needed. - Liaise with other departments (such as Payroll, HR, A/P, A/R, Financial budgeting and forecasting) to follow up on any issues or changes that need to be made - Open to improvement opportunity for process change to ensure efficiency and effectiveness. - Assist Manager to coach and develop the financial accounting and reporting team - Other duties as required Qualifications/Skills - Mandatory Accounting Designation - CPA-CA, CPA-CMA, CPA-CGA - Successful completion of a bachelor’s degree in Business or Finance - 5 years of general accounting and reporting experience in health care industry. - 5 years of experience with MIS Standards/Great Plains/Integration Manager, OHRS and MIS Trial Balance Submission, - Experience in modeling business cases and building management reports. - Ability to interpret large amounts of data and summarize it to present meaningful information to various levels of management. - Ability to take initiative and work independently without detailed instruction. - Display initiative and sound professional judgment and integrity - A self-starter and multi-tasker with a solid sense of prioritization; problem solver; confident in dealing with operations. - Proficiency using Microsoft Office programs, primarily Excel, PowerPoint and Access and experience in building Excel Macro would be ideal. - Experience in a major ERP system. - Excellent interpersonal (verbal and written) communication skills with all levels of management including Senior Executives - Appreciating the responsibility of meeting tight and conflicting deadlines - Good understanding of accounting concepts and generally accepted accounting principles, including knowledge of NFP reporting. - Committed to continuous improvement - Willingness to work flexible hours, especially during period ends and audit time   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2021-5038
Company
Home and Community Support Services Central
Job Location
Markham ON,Ontario,Canada
Posted Date 9 hours ago(10/22/2021 10:03 AM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity.   POSITION SUMMARY: Reporting to the Vice President, Home and Community Care, this position is responsible for enabling Ontario Health Team development while providing overall operational and strategic leadership in the delivery of home health care and community services provided by Home and Community Care Support Services Toronto Central to clients at home and in the community as the health system transforms.     The Director, Sub-Region is accountable for leading client services teams and collaborating with partners in primary care, community services and acute care to deliver an exceptional integrated client and caregiver experience, high quality care/services and ensure the most optimal outcomes for home and community care clients.    MAJOR RESPONSIBILITIES:   - Provides overall leadership and accountability for the delivery of high quality care to clients and their families receiving care in the community and transitioning from and to other care settings including hospitals, long-term care homes, etc. - Drives integration with service providers, primary care, community services, and acute care partners to ensure the seamless delivery of quality of care. - Responsible management and oversight of the financial resources/budget of the area ensuring client care goals are met within allocated resources. - Provides strategic leadership to develop, implement, and evaluate innovative tests of change to advance integrated home and community care services. - Develops trust/credibility and strong partnerships with a broad range of internal and external stakeholders including primary care, community care and acute care leaders in a sub-region to create innovative, strategic partnership opportunities to advance home and community care as part of an integrated service delivery system. - Represents and brings the expertise of Home and Community Care at external and internal planning tables/committees, such as Ontario Health Team leadership tables. - Identifies, plans, directs, organizes and evaluates health care services for integrated client focused home and community care programs ensuring services are provided in compliance with legislation, Ministry policies, procedures and overall mission, vision, values, philosophy and goals of the Home and Community Care Support Services Toronto Central and its partners. - Seeks opportunities to plan with cross-functional teams, both internally and externally. - Champions client and caregiver engagement and co-design of program improvements, ensuring the client/caregiver voice and experience shape all program improvements. - Provides necessary coaching and leadership to client services managers and teams to best ensure successful outcomes. - Responsible for human resources planning, staffing and performance to ensure efficient and effective operations. - Fosters and maintains high staff engagement and positive employee relations.   KNOWLEDGE AND SKILLS Education: - Post-secondary/Master’s degree in a health discipline, health administration, public administration or other related field. - Regulated Health Professional with valid certification in a professional college in the province of Ontario is an asset. Experience: - 5-10 years of progressive work experience managing within a health care environment. - Strategic and conceptual thinker with a systems orientation with demonstrated ability to implement new programs and develop/lead high performing teams.  - Demonstrated ability to develop, maintain and evolve strong relationships, collaborations and partnerships with internal and external stakeholders. - Strong knowledge of quality improvement tools, strategies and supporting systems. - Strong understanding of integrated service delivery models, emerging health care issues and future opportunities for the healthcare environment in order to ensure the development of effective client service strategies and programs. - Demonstrated effective experience with financial planning and management processes. - Highly developed change management skills to lead an evolving client service delivery role and the advancement of new integrated models of care. - Superior verbal, oral and written communication and conflict resolution skills to work with staff, clients and partners at the executive level in resolving complex problems, complaints and appeals. - Demonstrated superior verbal and written communication and presentation skills.   Interested applicants are encouraged to submit an application online before the end of day November 1, 2021.   We offer competitive salary and employee benefits, including pension contributions with HOOPP. Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, contractors, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2021-5037
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 1 day ago(10/21/2021 1:49 PM)
Join us on our journey   Ontario’s health care system is evolving and alongside Ontario Health, Home and Community Care Support Services Central West, in close partnership with Ontario Health Teams (OHTs), is on the forefront of helping to build a modern, technologically supported health care system that will enable integrated teams of health care professionals to deliver the best possible care for improved patient outcomes. By building high-performing integrated care delivery systems that provide seamless, fully coordinated care for patients, OHTs will help to achieve better outcomes for patients across the province. As an essential component of an integrated and sustainable health care system, this includes a strong and robust Home and Community Care sector.     More than ever, your skills and experience are needed now and into the future, which is why we want you to join us in being part of the journey. We invite you to learn more about OHTs in our area by clicking here. The future of health care in Ontario is now. Join Home and Community Care Support Services Central West team and together, we will build a healthier community for all.   Are you an experienced Registered Nurse (BScN), Physiotherapist, Occupational Therapist, Speech Language Pathologist, or certified Social Worker (MSW) looking for a different kind of practice environment? You’re looking in the right place! We currently have Casual opportunities available in Hospital and Community.   Interested applicants must be available for a minimum of six (6) 8-hour shifts per month. Our operating hours are currently 8am-8pm, 7 days per week.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, a local hospital, or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - BScN or MSW if applicable - At least 1 year of experience in a community health setting, preferred - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment    What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (formerly LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensure people have access to the health care they need — at home and in the community.   A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for paitients and those who care for them.   All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process. We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates.
Job ID
2021-4954
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 1 day ago(10/21/2021 9:53 AM)
Home and Community Care Support Services South West is seeking a Privacy Lead!     Opportunity Summary:   The Privacy Lead role is an integral part of Home and Community Care Support Services (HCCSS) South West.  This position liaises and collaborates across functional areas and leads as the subject matter expert specific to privacy and health information management.   Areas of responsibility include: data collection, investigation, and reporting focused on access to information requests and privacy incidents. The Privacy Lead is accountable for ensuring compliance with Personal Health Information and Privacy Act (PHIPA) and Freedom of Information and Privacy Protection Act (FIPPA).   What will you do?  - Ensure release of information (PHIPA) and freedom of information (FIPPA) requests are fulfilled and compliant with the associated legislative acts. - Lead and collaborate with leadership, key departments, and committees to ensure the organization has, and maintains, appropriate privacy and confidentiality consent, authorization forms, information notices, and materials reflecting current HCCSS South West and legislated requirements. - Enter and review Event Tracking Management System (ETMS) privacy incidents as necessary to ensure appropriate actions are taken. - Write and complete project/action plans; identify and implement policy, procedures, and reference documents to support leading practices related to privacy, legislative, and professional Ontario College requirements. - Ensure the tracking, reporting, and completion of all breach investigations to, and in partnership with, the Information and Privacy Commissioner (IPC). - Ensure compliance with the Ten Principles outlined in PIPEDA for the protection of personal information. - Develop and conduct audits (including follow-up and action plans) on health records and data collection. - Finalize routine privacy reports as required to internal organizational leadership, Ministry of Health, and IPC as required. - Act as the lead on the maintenance of all system-related information security plans through the organization to ensure alignment between security and privacy practices. - Act as the lead for the delivery of initial privacy training to all employees, volunteers, medical and professional staff, contractors, alliances, business associates, and other appropriate third parties. - Initiate, facilitate, and promote activities to foster information privacy and security awareness within the organization. - Maintain current knowledge of applicable federal and provincial privacy laws and accreditation standards, and monitor advancements in information privacy technologies to ensure organization adaptation and compliance.   What must you have?  - Post-secondary education in a related discipline (Business, Health Records, Information Management) and/or equivalent experience. - Previous related experience working with dynamic priorities. - Ability to develop and maintain working relationships with internal and external users/customers and stakeholders. - Effective oral and written communication skills, leadership, strategic planning skills, time management, project management, and interpersonal skills. - High level knowledge of: - Information privacy legislation, policies, and practices. - Freedom of information legislation, policies, and practices. - All applicable Legislative Acts, Standards and Ministry requirements. - Privacy/security requirements, standards, and best practices. - Ability to use MS Office applications (e.g., Outlook, Word, Excel, Teams, PowerPoint, etc.). - Proficiency with computer navigation and data inputting. - Highly organized with demonstrated attention to detail.   What would give you an advantage?  - Certified in Health Information Management (CHIMA certification is an asset). - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 3 November 2021 at 23:59 hours.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-5036
Company
Home and Community Care Support Services South West
Job Location
London,Ontario,Canada
Posted Date 2 days ago(10/20/2021 3:33 PM)
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.   As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.   By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently recruiting for a permanent part-time team Assistant for our Access Care Team.  The position is normally based in our Mississauga Office, however staff are currently working virtually.  The successful candidate will work a total of 42 hours every two weeks and the schedule involves afternoon shifts (1:00 pm to 9:00 pm) and weekend shifts.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.     All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2021-5035
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 2 days ago(10/20/2021 2:58 PM)
POSITION SUMMARY:   We are currently looking for an experienced HROD Administrative Assistant to complement our team. This position encompasses a wide variety of responsibilities in an environment that is values driven and seeks to provide our internal clients and members of the public with an exceptional customer focused experience. You will be the first point of contact for HR- related queries from employees and external parties. Reporting to Manager, Human Resources this position is responsible for providing administrative support to the Human Resources and Organizational Development teams.   MAJOR RESPONSIBILITIES:   - Answers and screens incoming telephone calls from employees and other parties; provides information to external and internal requests; directs callers to appropriate staff; takes and relays messages - Respond to basic employee enquiries and escalate complex enquiries to appropriate parties to ensure customer satisfaction - Prepares documents (e.g., correspondence, reports, presentations, agendas, minutes, policies and procedures, etc.) using a variety of software programs (e.g., presentation, word processing, spreadsheet, etc.) - Establishes and maintains appropriate departmental files, both manual and computerized; maintains reference materials for the department (including internal/ external circulation lists), researches and compiles information as requested - Receives, reviews and prioritizes incoming mail and faxes, screens time-sensitive or confidential correspondence, sorts and distributes to department staff, prepares and signs routine correspondence. - Manages calendar of Manager/ Director by scheduling meetings, making adjustments as necessary based on changing needs and priorities - Makes travel and accommodation arrangements, and prepares relevant claims forms for reimbursement - Arranges meeting rooms, equipment and room set up as required; distribution of agendas and information materials; follow up on action items as instructed. - Coordinates the orientation of new staff and ensures all necessary supplies and equipment are requested, delivered and/or setup - Performs other duties as required.   KNOWLEDGE AND SKILLS:   Education: - Completion of post-secondary education in human resources or equivalent years of experience as a HR Assistant or relevant role. Experience:   - Demonstrated working knowledge of general office administrative processes, methods and techniques acquired through a minimum of two years experience. - General experience with HR software, like HRIS or HRMS - Good knowledge of Employment Standards Act legislation and labour laws. - Demonstrated ability to work with limited supervision, with proven skills in organization and time management. - Ability to handle sensitive and confidential information in a discreet and professional manner. - Superior oral and written communication and proofreading skills. - Advanced key boarding skills and the ability to use a variety of software programs (including MS Office Word, Excel, PowerPoint, Project, Visio etc.); advanced knowledge of internet searching and navigating; Ability to work with Home and Community Care Support Services Toronto Central-specific databases and find and retrieve information on the Intranet - English/French bilingual would be an asset.                                                                                                                                           We offer competitive salary and employee benefits, including pension contributions with HOOPP.   Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, contractors, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.  
Job ID
2021-5034
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 2 days ago(10/20/2021 2:40 PM)
CARE COORDINATOR (FLOAT) STATUS = PERMANENT, FULL-TIME AREA = HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON   KEY RESPONSIBILITIES Reporting to the Patient Services Manager, the incumbent will be responsible for: - Conducting eligibility and service needs assessments for clients referred to Home and Community Care Support Services for in home or placement services; - Developing, initiating and co-ordinating individualized care plans for eligible clients, and providing ongoing resource management and discharge planning as appropriate; - Conducting alternate planning for non-eligible clients, and providing program interpretation/education to hospital and community agency staff, long term care facilities, physicians, clients and families; - Performing other duties as assigned.   EDUCATION AND EXPERIENCE - Knowledge and application of case management principles and practices acquired through membership in good standing, with the appropriate college, as a Registered Nurse, Occupational Therapist, Physiotherapist or Speech Language Pathologist, or membership in good standing with the College of Social Work, with a degree at the Master’s level. - Proven skills in the areas of case management, assessment, communication, interviewing, problem solving, interpersonal and leadership within a team based setting is required. - Minimum of one year of community care coordination and/or hospital care coordination experience is preferred. - The ability to work independently in a highly organized manner is required. - This position also requires proficiency in the use of a personal computer in a windows networked environment, using Word and database software. - The ability to travel throughout Waterloo Region and Wellington County is required. - Fluency in French language preferred.   This position will be required to provide relief at other Home and Community Care Support Services locations or teams as needed and may be part of the on call rotation as per the provisions of the ONA collective agreement.   HCCSS Waterloo Wellington strives to create a respectful, accessible and inclusive work environment.  Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities.  Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources at hr.ww@lhins.on.ca for assistance.    Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.   If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting Competition #21-O-FLOAT before 4:30pmon Wednesday, October 27, 2021 to Human Resources (e-mail: hr.ww@lhins.on.ca). We thank all applicants in advance; however, we will be communicating only with those selected for an interview.   *** PLEASE NOTE*** Cover letters and resumes need to be submitted as a single file, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter.   HOME AND COMMUNITY CARE SUPPORT SERVICES WATERLOO WELLINGTON IS COMMITTED TO THE PRINCIPLES OF EMPLOYMENT EQUITY
Job ID
2021-5033
Company
Home and Community Care Support Services Waterloo Wellington
Job Location
Waterloo,Ontario,Canada
Posted Date 3 days ago(10/19/2021 4:36 PM)
Home and Community Care Support Services South West is seeking a Procurement Advisor!    Opportunity Summary:   The Procurement Advisor role is an integral part of Home and Community Care Support Services (HCCSS) South West. Reporting to the Manager, Provider Contract Management, the Procurement Advisor is responsible for facilitating high quality client services through the effective management of the procurement cycle, RFX (Request For x) planning, negotiations, and implementation of awarded patient care contracts at HCCSS South West.   What will you do?   The Procurement Advisor is responsible for maintaining an inventory of all patient care-related contracts, and follow up with the Manager proactively to ensure contracts are extended or ended, as appropriate. This position will ensure all documents for contract extensions are executed in advance of contract expiry dates.    The Procurement Advisor will support education regarding Service Provider and Vendor contracts to HCCSS South West staff, as well as build and maintain relationships with community/hospital stakeholders, contracted service providers, and other health systems partners.   Key responsibilities include:  - Manage direct patient care contracts including preparing contracts components to be executed or extended. - Maintain inventory of all patient care contracts and end dates. - Ensure appropriate controls, quality standards, and risk management strategies are in place for all procurement initiatives, and comply with the provincial procurement framework, BPS Directives, and internal policies and procedures. - Manage contracts, including monitoring contract compliance and overall impact on HCCSS South West budget. - Assist in the development and analysis of reports for the purpose of quality improvement and performance management. - Assume responsibility for the maintenance of the HCCSS South West Central Repository for direct patient care legal/contractual agreements. - Build and maintain effective working relationships with HCCSS South West staff and managers to promote collaboration and enhance the perceived value of procurement services. - Maintain effective business relationships with contracted service providers and vendors, as well as internal departments to promote quality service and resolve issues in a collaborative and efficient manner.    What must you have?  - University Degree or College diploma in Business Administration and/or equivalent education and experience. - A designation as one of the following is required: Certified Supply Chain Management Professional (CSCMP), Certified Public Procurement Buyer (CPPB) or Certified Public Procurement Officer (CPPO). - Minimum of 2 years’ experience advisoring RFX and procurement processes in a public sector environment. - Solid understanding of volume and market share management as it relates to patient care contracts. - Demonstrated ability to handle confidential information with discretion and professionalism - Excellent time management, organizational and attention to detail skills, with the ability to prioritize multiple, often conflicting, demands. - Strong presentation and communication skills (verbal and written) - Proficiency in Word, Excel, Outlook, Power Point, SharePoint, Adobe Acrobat Standard.   What would give you an advantage?   - Experience in a Health Care environment considered an asset. - Knowledge of Broader Public Sector Procurement Directives of Ontario an asset. - Previous experience with Contract Administrative component of client data base (“CHRIS”). - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health. Learn more at www.healthcareathome.ca/southwest.   Our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.HealthCareAtHomeJobs.ca to submit your resume and cover letter. Application deadline is 31 October 2021 at 23:59 hours.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services’ Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2021-5032
Company
Home and Community Care Support Services South West
Job Location
London,Ontario,Canada
Posted Date 6 days ago(10/16/2021 10:15 AM)
Care Coordinator Home and Community Care Support Services Mississauga Halton   We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. Home and Community Care Support Services Mississauga Halton is pivotal in this process. Entrusted through our provincial mandate to deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the delivery of high quality home and community care.   If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to Home and Community Care Support Services Mississauga Halton. Join our dynamic team transforming the local health care system.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected  What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment  What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language  Who we are   Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.   This is a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton LHIN is pivotal in this process. Entrusted with planning, funding, integrating and delivering health care across our region, we are finding better ways to provide high-quality services to the 1.2 million people that call our region home.    All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Job ID
2021-5031
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 1 week ago(10/15/2021 11:48 AM)
Nurse Practitioner Home and Community Care Support Services Mississauga Halton   We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. Home and Community Care Support Services Mississauga Halton is pivotal in this process. Entrusted through our provincial mandate to deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the delivery of high quality home and community care. We are currently recruiting a Nurse Practitioner - Palliative Competition #:          FY2122-109 Date Posted:              October 15, 2021 Date Closed:               Until Filled Start Date:                Immediately Reports to:                Manager, Palliative Care Category:                  Permanent Full-time Team:                        Palliative Primary assigned location:  2655 North Sheridan Way, Ste 140   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   POSITION SUMMARY Reporting to the Manager, Palliative Care, as an integrated member of the Palliative Care Team, the Nurse Practitioner (NP) supports the Home and Community Care Support Services Mississauga Halton Palliative Program and the Home and Community Care Support Services Mississauga Palliative Care Regional Programing to ensure high quality, patient-centered hospice palliative care across all care settings in the Mississauga Halton region. The NP provides support to the Palliative Care Team and specialist providers to address palliative care needs and increase capacity within the region to provide palliative and end of life care in the community. Critical to the NP role is the provision of direct nursing services to support patients with palliative needs and their families.The NP broad scope practice will support seamless integration of hospice palliative care at the primary, secondary and tertiary care level; serving as clinician, educator, collaborator and advocate. At the primary level, the incumbent works as an integral member of the Palliative Care Team, assisting in building team capacity to provide care and clinical management; at the secondary level, engaging in shared care with primary and specialist providers, to address more complex palliative care needs; and at the tertiary level facilitating access to and seamless transition to and from tertiary services.     Working collaboratively across the health care system, the NP provides expert direct clinical palliative care and leadership to support seamless, integrated care delivery. In this leadership role, the NP will work in all domains consistent with advanced practice nursing (leadership, clinical care, consultation/collaboration, facilitation and research). Within this scope, the NP will provide home/office/hospital visits and telephone and face-to-face consultation, and crisis response, The NP is also responsible for education, knowledge transfer and best practice implementation, mentorship and professional development, through coaching inter-professional teams involved in the circle of support.   The role includes stakeholder engagement, participation in local, regional and provincial committees and a leadership role to implement improvements in Home and Community Care Support Services Mississauga Halton and within the Mississauga Halton Palliative Care Network. The NP supports an organizational culture that promotes professional growth and continuous learning, program development and evaluation, and effective inter-professional teams.   DUTIES & RESPONSIBILITIES   Expert Clinical Practice - Provides palliative and end-of-life direct care to patients within the scope of practice, supporting patient/caregiver and their circle of care to receive community-based care as long as possible and support patient death in place of choice - As part of a team of NPs, provides expert clinical care to complex palliative patients and expert clinical advice to the inter-professional team, including for example, primary care physicians, specialists, care coordinators, and community nurses on the management of pain and symptoms, psychosocial support and therapeutic interventions - Participates in shared care roles with the primary care team as well as specialists - Ensures rapid response capacity - Provides advanced care planning; develop goals of care and/or initiate end of life conversations - Responsible for home/office/hospital visits to complex palliative patients and their families for the purpose of completing comprehensive clinical assessments and building capacity within the primary team - Contributes to the development of comprehensive shared care plans in consultation with Care Coordinators, service providers, primary care physicians and others - Participates in patient rounds and case conferences with palliative care teams in hospital(s) to identify complex palliative needs and support safe and successful transitioning back to the community/home; prioritizes responsibility to ensure crisis management/urgent needs are supported - Adopts regional and provincial targets as performance goals and measures - Supports Most Responsible Practitioner (Family Physician/Palliative Physician/Other) to ensure continuity of medical/clinical care for individuals with complex palliative needs across primary, acute, community and specialized palliative care sectors in relation to coordinated management approaches, information exchange and relationships with the patient and family - Identifies complex needs that may require tertiary intervention - Identifies complex needs that may require tertiary intervention and takes appropriate action - Provides evening support to the inter-professional and primary care team for the purposes of assistance with problem solving and decision-making and telephone or face to face visits as required  Leadership - Collaborates with Mississauga Halton LHIN administration to work towards provincial goals of “death in place of choice” and building organizational and regional capacity to care for patients within the system of home and community care - Assists in the development of palliative care program policies and procedures including development of content for education and orientation materials - Advocates for individuals, families for health system policies - Identifies Mississauga Halton LHIN and regional learning needs and finds/develops programs/resources to meet those needs in collaboration with Learning & Organizational Development teams where applicable - Mentors and coaches nursing colleagues, other team members in the circle of care and students - Advocates for and promotes the importance of access to hospice palliative care - Contributes to and advocates for an organizational culture that promotes professional growth, continuous learning and collaborative practice - Identifies gaps in the palliative care system and develops partnerships to facilitate and manage change - Advises patients, colleagues, the community, health care institutions and policy makers on issues related to hospice palliative care nursing and health care - Participates in local, provincial, national palliative care organizations and initiatives; and professional nursing organizations    Best Practice Implementation and Knowledge Transfer - Participates in the identification of the clinical educational needs of the inter-professional team/Circle of Care; facilitates and participates in the planning and delivery of education to meet those needs - Provides mentorship and models critical thinking, problem solving and the use of evidence to guide decision making amongst all members of the health care team and help guide system design - Participates in scholarly activities at academic centres - Participates in and/or represents the Mississauga Halton LHIN at conferences submitting abstracts and presenting - Assists in the creation of a shared cared partnership with primary care, palliative care and when needed acute care services - Evaluates current practices at the individual and systems level in light of research findings and assists with adoption and implementation of best practice - Participates in research activities within scope of practice - Critiques, interprets, applies and disseminates evidence-based findings - Contributes to nursing and HPC system by disseminating new knowledge through formal and informal channels including presentation, publication at the local, regional, national and international level QUALIFICATIONS   Education, Training & Experience - Current registration with the College of Nurses of Ontario in the Extended Class - Nurse Practitioner Program with a BScN (Masters level degree in Nursing preferred) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant speciality certification an asset - Minimum of three (3) to five (5) years’ experience in Palliative Care Nursing, preferably in a community setting - Demonstrated experience with proven team building abilities and experience in advancing the clinical practice of multiple health disciplines - Demonstrated advanced knowledge/experience in consultation and ethical decision-making - Demonstrated use of theory and evidence to advance clinical practice and outcomes - Ability to communicate in French or other languages an asset.                                                                                  To apply for this vacancy please visit the Mississauga Halton page of lhinjobs.ca  Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.  We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.  Applicants need to make their accommodation needs known when contacted. To receive any Home and Community Care Support Services Mississauga Halton document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
Job ID
2021-5029
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 1 week ago(10/14/2021 3:30 PM)
POSITION SUMMARY:                                                                                                                                   Reporting to the Director, Client Services, this position is responsible for overseeing Care Coordination functions across the continuum of care, in partnership with hospital, community, and primary care. Additionally, the incumbent will be accountable for the delivery of high-quality, client/family-centred care, and enabling health system transformation within their portfolio aligned to Ministry and Government direction. An excellent communicator, change agent and flexible problem solver, the Manager, Client Services will provide strong vision and support to Home and Community staff, and lead key priority projects related to the delivery of home and community care within an integrated system.   MAJOR RESPONSIBILITIES:   - Leads a team of operations professionals and staff in delivering coordinated quality community health care, facilitate access to long term care, and support the transition of clients across points of care. - Coaches and assists staff with complex client situations. - Analyzes utilization of resources and recommends opportunities for innovative models of care, including analyzing utilization and recommending opportunities for innovative models of care. - Participates in researching and integrating leading client services delivery models in collaboration with system partners, in order to achieve identified objectives and targets - Builds and maintains strong relationships with hospital, community, primary care, and service provider organizations Leads change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve integrated service delivery. - Interprets and implements organizational policy, union contracts, and any applicable legislation as required. - Manages day-to-day activities and development of Client Services staff. - Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.   KNOWLEDGE AND SKILLS:   Education:   - Graduate degree in health administration, and possibly specialist expertise in a discipline such as palliative care or mental health. May also have a background and graduate degree in social services, or an MBA (or equivalent). Experience:   - Knowledge of direct care/case management and/ or operational models used in community health care organizations - Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care - In-depth understanding of the Home and Community Care Support Services Toronto Central’s priorities and related Client Services priorities and plans - Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.) - A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care. - Demonstrated skills in organization and time management. - Superior oral and written communication skills. - Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills. - In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.) - Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.) - English/ French bilingual would be an asset  Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
Job ID
2021-5028
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 1 week ago(10/13/2021 4:24 PM)
At Home and Community Care Support Services Toronto Central by providing an accessible workplace, we want all of our employees to feel valued, appreciated, and free to be who they are at work. That is why we are intentionally committed to diversity and inclusion by providing an accessible and inclusive work place for all persons. We are strongly committed to include Black, Indigenous, visible minorities, Francophone, 2SLGBTQ+ persons, neurodiversity, women, national origin, ancestry, disability status, age, marital status, pregnancy, citizenship, all faiths, or any other aspect, which makes them unique, through recognizing each applicant through anti-racism and anti-oppressive practices to ensure equitable opportunity. POSITION SUMMARY: Reporting to a Director, this position is responsible for providing administrative support to assigned team(s), division or group of non-union staff.   MAJOR RESPONSIBILITIES:   - Manages calendar of Manager/ Director by scheduling meetings, making adjustments as necessary based on changing needs and priorities. Identifies upcoming issues and meetings, and supports preparation. - Supports agenda development and attends team/sub-region meetings and priority huddles, and documents action items. Follows up with team members on status of action items. - Ensures team calendars, team intranet pages and team coverage are up to date. - Prepares documents (e.g., correspondence, reports, presentations, agendas, minutes, policies and procedures, etc.) using a variety of software programs (e.g., presentation, word processing, spreadsheet, etc.)  - Establishes and maintains appropriate departmental files, both manual and computerized; maintains reference materials for the department (including internal/ external circulation lists), researches and compiles information as requested - Maintains general knowledge of team business objectives and priorities and organizational policies and procedures - Receives, reviews and prioritizes incoming mail and faxes, screens time-sensitive or confidential correspondence, sorts and distributes to department staff, prepares and signs routine correspondence. - Answers and screens incoming telephone calls; provides information to external and internal requests; directs callers to appropriate staff; takes and relays messages. - Support travel and meeting arrangements including equipment and room set-up, distribution of agendas and information materials as required. - Coordinates the orientation of new staff and ensures all necessary supplies and equipment are requested, delivered and/or setup. Supports documentation and approval of payroll. - Collates travel and parking related expenses for reporting Director(s) sign off - Performs other duties as required.       KNOWLEDGE AND SKILLS:   Education: - Completion of post-secondary education in administrative studies or equivalent years of experience in an office setting. Experience: - Demonstrated working knowledge of general office administrative and coordination processes, methods and techniques acquired through a minimum of two years’ experience. - Demonstrated ability to work with limited supervision, with proven skills in organization and time management. - General understanding of Home and Community Care Support Services business objectives - Proven ability to manage multiple priorities with short timelines and engage team members to balance workload. - Ability to handle sensitive and confidential information in a discreet and professional manner. - Superior oral and written communication, proofreading skills and attention to detail. - Advanced key boarding skills and the ability to use a variety of software programs (including MS Office Word, Excel, PowerPoint, Project, Visio, SharePoint etc.); advanced knowledge of internet searching and navigating; Ability to work with Toronto Central -specific databases and find and retrieve information on the intranet. - English/French bilingual would be an asset. - Project coordination experience an asset.   We offer competitive salary and employee benefits, including pension contributions with HOOPP.  Home and Community Care Support Services Toronto Central is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process -  
Job ID
2021-5026
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 1 week ago(10/13/2021 8:50 AM)
POSITION SUMMARY   Reporting to the Manager, Client Services, the Team Assistant - Scheduler is responsible for the coordination, preparation and posting of all Client Services staff schedules. This includes disseminating sick line information to managers, ensuring adequate daily coverage in consultation with managers, including overtime provisions and maintaining time records in accordance with company requirements. The Team Assistant – Scheduler supports managers and teams to identify unfilled shifts and supports arranging the overtime process centrally where appropriate and required as approved.   QUALIFICATIONS - Two (2) years of relevant experience. - Minimum of a post-secondary diploma or degree or equivalent experience. - Exceptional client service skills. Demonstrated reliability, adaptability, flexibility & accountability. - Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems. - Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations. - A team player with the ability to work closely with others - Computer literacy in a Windows environment is required, particularly Word and Excel. - Scheduling and scheduling software (Quadrant) experience is an asset. - Experience working in a unionized environment is an asset. Qualified employees should applyno later than October 26, 2021.
Job ID
2021-5023
Company
Home and Community Care Support Services Toronto Central
Job Location
Toronto,Ontario,Canada
Posted Date 1 week ago(10/12/2021 4:23 PM)
Are you an experienced registered nurse, physiotherapist, occupational therapist, speech language pathologist, or certified social worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.   As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, in a local hospital or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently recruiting for permanent full-time Care Coordinator positions for a number of our teams: - Hospital sites, including Trillium Health Partners Mississauga Hospital and Credit Valley Hospital and Halton Healthcare Oakville Trafalgar Memorial Hospital. Hours of work will be Monday to Friday day shifts. - Access Care Team. These roles are normally office based however the team is currently working virtually. There may be a return to our Mississauga Office site in the new year. Hours of work will be afternoon shifts (1:00 pm to 9:00 pm) and will include weekend shifts. A 12-hour shift schedule is an option once staff are fully trained. Candidates must be able to start on November 15th to attend a 5 to 6 week orientation Monday to Friday 8:30 am to 4:30pm. What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Registration as a health or social work professional, including registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment   What would give you the edge? - A university degree preferred (or an equivalent combination of education and experience may be considered) - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.     All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.
Job ID
2021-5022
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 1 week ago(10/12/2021 11:24 AM)
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.   As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.   By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   We are currently recruiting for a permanent full-time Team Assistant for our Trillium Health Partners – Credit Valley Hospital site.  Hours of work will be Monday to Friday with weekly rotating shifts of 8:30 am to 4:30 pm, 9:15 am to 5:15 pm and 10:00 am to 6:00 pm.   What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficiency with database software, MS Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills   What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of LHIN services - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (formerly Local Health Integration Network) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, we ensure people have access to the health care they need — at home and in the community.   Home and Community Care Support Services Mississauga Halton employs over 500 employees to serve the second fastest growing population of seniors in Canada, and one of the most culturally diverse populations in the province. As a result, services are often requested in languages such as Italian, Portuguese, Tagalog and Cantonese.     All applications will be reviewed; however, only those selected for an interview will be contacted.   We are committed to a culture that values diversity and inclusion.   We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19.  
Job ID
2021-5021
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada
Posted Date 2 weeks ago(10/7/2021 4:31 PM)
Bring your healthcare administrative support experience to this Team Assistantrole with Home and Community Care Support Services Central West (formerly known as Central West LHIN)!   What you will do:   Reporting to the Manager – Home and Community Care, the Team Assistantwill provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.    RESPONSIBILITIES INCLUDE: - Process new referrals, orders for services, supplies and equipment - Process and assist with management of confidential records for clients on admission and until discharge - Enter, update and maintain high volume of client data into electronic database - Provide administrative support services for case managers - Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals - Maintain client information database - Provide back-up support to other positions as assigned - Provide switchboard relief as required - Perform other duties as assigned.  LOCATION: Brampton, Ontario   ESSENTIAL QUALIFICATIONS: - Minimum Secondary School Graduate - Minimum two years office experience - Advanced keyboarding skills - Proficiency with database software, Microsoft Word and Excel - Excellent organizational skills and ability to work with minimal supervision - Advanced multitasking skills with ability to meet production and service standards - Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy - Very good communications skills, both oral and written - Compliance with HCCSS' mandatory COVID-19 vaccination policy ASSETS: - Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset - French language is an asset Who We Are:   A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West (formerly Central West LHIN) plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, Home and Community Care Support Services (formerly LHIN) is also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.   Employees at the Home and Community Care Support Services Central West (formerly Central West LHIN) enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.   How to Apply:   If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/. We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.   Note: Internal candidates will be given priority. We thank all candidates for their interest, however only those candidates selected for interview will be contacted.   We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.  
Job ID
2021-5020
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 2 weeks ago(10/7/2021 4:11 PM)
Join us on our journey   Ontario’s health care system is evolving and, Home and Community Care Support Services Central West (formerly known as Central West LHIN), in close partnership with Ontario Health Teams (OHTs), is on the forefront of helping to build a modern, technologically supported health care system that will enable integrated teams of health care professionals to deliver the best possible care for improved patient outcomes. By building high-performing integrated care delivery systems that provide seamless, fully coordinated care for patients, OHTs will help to achieve better outcomes for patients across the province. As an essential component of an integrated and sustainable health care system, this includes a strong and robust Home and Community Care sector.     More than ever, your skills and experience are needed now and into the future, which is why we want you to join us in being part of the journey. We invite you to learn more about OHTs in our area by clicking here. The future of health care in Ontario is now. Join Ontario Health’s Home and Community Care Support Services Central West team and together, we will build a healthier community for all.   Are you an experienced Registered Nurse (BScN), Physiotherapist, Occupational Therapist, Speech Language Pathologist, or certified Social Worker (MSW) looking for a different kind of practice environment? You’re looking in the right place.     As a valued member of our Home and Community Care team, you will facilitate the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.   Whether you are working in our office, a local hospital, or in the community, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - College of Audiologists and Speech Language Pathologists of Ontario - Ontario College of Social Workers and Social Service Workers - BScN or MSW if applicable - At least 1 year of experience in a community health setting, preferred - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment and decision-making skills - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - A valid driver’s licence and access to a reliable vehicle - Ability to use a computer in a Windows environment - Compliance with HCCSS' mandatory COVID-19 vaccination policy    What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Ability to speak French or another second language   Who we are   Home and Community Care Support Services (formerly LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, Home and Community Care Support Services ensure people have access to the health care they need — at home and in the community.   A mosaic of geographic and cultural diversity, and home to 922,000+ residents, Home and Community Care Support Services Central West plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Our focus is on creating a better experience for paitients and those who care for them.   All applications will be reviewed; however, only those selected for an interview will be contacted. We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process. We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates.
Job ID
2021-5019
Company
Home and Community Care Support Services Central West
Job Location
Brampton,Ontario,Canada
Posted Date 2 weeks ago(10/6/2021 3:29 PM)
Are you an experienced Registered Nurse (BScN); Physiotherapist; Occupational Therapist; Speech Language Pathologist; Dietitian; or Registered Social Worker (BSW) looking for a different kind of practice environment? You’re looking in the right place.   At this time, we are seeking Care Coordinators for our Grey/Bruce North Hospital Team. Hospital Care Coordinators on this team can provide coverage in: Owen Sound, Wiarton, Markdale/Meaford, and/or Southampton sites.    Hospital Care Coordinators develop safe, sustainable discharge plans for patients by managing complex comorbidities and social situations across diverse settings to avoid hospital readmission, promote quality of life, and minimize risks during transitions in care.   As a valued member of our Home and Community Care portfolio, the Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them. Working in a local hospital, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans. - Link patients with community service providers. - Coordinate and monitor care plan delivery. - Establish a helping relationship with patients and their families. - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario. - College of Physiotherapists of Ontario. - College of Occupational Therapists of Ontario. - College of Audiologists and Speech-Language Pathologists. - College of Dietitians of Ontario. - Ontario College of Social Workers and Social Service Workers. - 2+ years of recent experience in community health or a related field. - Knowledge of the health care delivery system and community resources. - Excellent interpersonal, communication, assessment and decision-making skills. - Effective time management skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment. - A valid driver’s license and access to a reliable vehicle. - Ability to use a computer in a Windows-based environment.   What would give you an advantage? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics. - Ability to speak French or another second language.   Who we are:   Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.   Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.   Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.   We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety.    How do I apply?   Please visit www.lhinjobs.ca to submit your resume and cover letter. Application deadline is 31 October 2021 at 23:59 hours.   All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.   We are committed to a culture that values diversity and inclusion. We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.  
Job ID
2021-5017
Company
Home and Community Care Support Services South West
Job Location
London,Ontario,Canada
Posted Date 2 weeks ago(10/5/2021 8:39 AM)
We are currently recruiting a Health Information Specialist Competition #:  FY2122-084 Date Posted:       October 5, 2021                        Date Closed:       Until Filled Start Date:         as soon as possible Reports to:         Manager, Decision Support Category:           Permanent Full-time Team:                 Health Records Primary assigned location: Etobicoke Office – 401 The West Mall POSITION OUTLINE Reporting to the Manager, Decision Support, the Health Information Specialist supports the development, delivery, planning, organization and evaluation of patient data contained in the Home and Community Care Support Services Mississauga Halton electronic and paper health records (health information services). The Health Information Specialist maintains and organizes patient health information and acts as a resource to staff and external partners in order to enhance the quality of health information particularly the completeness, accuracy and timeliness of records functions. The Health Information Specialist ensures privacy and security standards are followed according to Personal Health Information Protection Act (PHIPA) and any other applicable legislation and standards.   Home and Community Care Support Services values the health and safety of its employees and is committed to the prevention of COVID-19 exposure and transmission of infection to employees, patients, caregivers, volunteers, visitors and residents. As a requirement of Home and Community Care Support Services Mandatory COVID-19 Vaccination Policy, all employees must be considered fully vaccinated for COVID-19   DUTIES & RESPONSIBILITIES   Coding - Applies ICD-9/ICD-10 coding expertise to ensure patient diagnostic and procedural codes are accurate - Assists in the development, assessment and analysis of coding reports Quality Assurance - Corrects electronic health records data and maintains the Electronic Health Records (EHR) and order of the records - Performs audits and other quality activities related to client records - Assists with the development and implementation of quality assurance programs related to client records - Works with other departments and functions within the Home and Community Care Support Services Mississauga Halton to enhance the reporting accuracy of the Home and Community Care Support Services Mississauga Halton as it relates to the information in Client Records - Provides support to Home and Community Care teams in the maintenance and organization of patient records both paper and electronic, according to Home and Community Care Support Services Mississauga Halton policies and procedures, to promote accuracy, internal consistency and completeness of the record - Acts as an expert to staff to ensure that up to date health information practices and policies are being followed and supports training as needed Release of Information - Prepares documents, in a timely manner, in response to release of information requests including third party releases and clients access to own record ensuring privacy related issues are addressed according to appropriate legislation - Retrieves archived health records as needed Processes - Provides input into the development of Client Health Information policies and procedures QUALIFICATIONS  Education, Training & Experience - Diploma from an approved school of Health Information Management (HIM), or equivalent - Holds current certificate of registration with the Canadian Health Information Management Association (CHIMA) - Active member of the Canadian Health Information Management Association (CHIMA) - Minimum two (2) years’ experience as a Health Information Management Professional preferably within the Home and Community Care Support Services Mississauga Halton sector including contracted service provider agencies, community support services or acute care - Strong knowledge of related legislation including PHIPA and professional standards with respect to confidentiality, disclosure of client information, and health records retention and destruction - Experience and expertise with coding protocols such as ICD-9 and/or ICD-10  Skills and Attributes - Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Understanding and commitment to quality service and best practice - Flexible, adaptable and responsive to change - Strong database search skills - Excellent data entry skills - Ability to analyze information, problem-solve and make good decisions - Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the manager as required   - Self-directed with the ability to organize, prioritize and multi-task - Highly detail-oriented                                                                                       To apply for this vacancy please visit the Mississauga Halton page of lhinjobs.ca  Home and Community Care Support Services Mississauga Halton is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.  We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.  Applicants need to make their accommodation needs known when contacted. To receive any Home and Community Care Support Services Mississauga Halton document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.  
Job ID
2021-5016
Company
Home and Community Care Support Services Mississauga Halton
Job Location
Mississauga,Ontario,Canada