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Bring your expertise in risk management and quality improvement to this regular full-time role as a Risk Management Associate for the Central West LHIN.
Under the direction of the Direction, Quality and Risk Management, this position will manage the processes to support the performance review of patient critical incidents and complaints and support the daily administration of the Event Tracking Management System (ETMS) and the Healthcare Insurance Reciprocal of Canada HIROC’s Integrated Risk Register and Enterprise Risk Management program.
MAJOR RESPONSIBILITIES
Enterprise Risk Management Program
- Supports the establishment and maintenance of the Enterprise Risk register and internal and external reporting processes.
- Assesses the risk culture and develops an annual plan to build risk awareness and capacity in all aspects of the LHIN business functions.
- Prepares and presents customized quarterly ERM reports to Senior Management.
Event Tracking Management System (ETMS)
- Establishes and maintains a full suite for reports on ETMS Occurrences and Risk Register profile, customized to meet stakeholder needs at all levels of Central West LHIN.
- Reviews and assesses the online patient incident and complaints reports on an ongoing daily basis.
- Maintains and ensures user profiles are up to date for ETMS and HIROC Risk Register.
- Responds to routine inquiries from other departments, clients, service provider agencies and other external sources related to ETMS and HIROC Risk Register systems.
- Participates in survey processes including distribution, data collection and telephone interviews as required. (e.g., Survey Monkey )
- Prepares, proofreads, and distributes letters, reports, and other material related to ETMS incidents and complaints and Risk Register processes as required.
- Establishes and maintains a secure filing system for all proprietary information related to claims management, contracts, etc.
- Works closely with Patient Experience staff in order to embed the organization’s Patients Complaints and Procedures Policy.
- Participates in the design and ensures the maintenance of the electronic filing systems, specifically for the Complaints and Risk events communicated to the Service Providers and other stakeholders.
- Coordinates all aspects of meetings related to the ETMS and Risk Register business processes.
Quality of Care Review Process
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Establishes and maintain a corporate compendium of action plans following Quality of Care Reviews in response to an adverse event. This will include tracking the status and completion of recommendations arising from these reviews and documented verification of disclosure.
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Coordinates and facilitates all aspects of meetings related to Quality of Care reviews. Including the use of Root Cause Analysis, Constellation mapping, etc.
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Coaches Central West LHIN managers and staff and Service Provider Organizations (SPOs) on the process to conduct reviews and effectively manage the incident review process.
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Audits statistical reports for accuracy and completeness and distributes the information as per established schedules.
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Works closely with Patient Experience staff to prepare and present regular patient complaints analysis and reports according to the established schedule.
Reporting
- Prepares customized Patient Safety and Enterprise Risk Management reports for departmental, corporate and board level decision making and planning purposes.
- Prepare quarterly ETMS reports for Service Provider Performance Reviews in consultation with the Contracts Department
Education
- Designs, develops, delivers and evaluates a comprehensive education program in order to develop a risk aware culture at Central West LHIN.
- Provides ongoing coaching and just-in-time training for Central West LHIN staff and Services Provider organizations as the need arises.
Other
- Ensure full compliance with provisions under the Personal Health Information Protection Act, 2004 (PHIPA).
- Performs other related duties as assigned.
QUALIFICATIONS:
- Post-secondary education in Risk Management, Quality Improvement, Patient Safety, or equivalent experience.
- Minimum of three year’s job related experience in risk management, quality improvement, or coordinator/ team leader position in a health environment.
- Supplementary training / certification in Quality Improvement, Patient Safety, Patient Experience and Project Management.
- Risk Management certification would be an asset.
- Advanced proficiency with a variety of software applications (MS Word, MS Access, Excel, Windows Explorer, and PowerPoint, Visio).
- Proficiency in the use of a range of risk management tools, including Risk Assessment, Heat Mapping, Root Cause Analysis, Constellation Mapping, Failure More and Effect Analysis, etc.
- Understanding of principles of risk management, quality improvement, change management, basic statistics and adult education.
- Experience in preparing statistical reports.
- Experience working with Event Tracking Management System (ETMS) or equivalent is an asset.
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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We are currently recruiting a Senior Lead, Long-Term Care
Competition Number: FY1819-075
Date Posted: July 17, 2018
Date Closed: Until filled
Portfolio: Regional Programs
Department: Long Term Care
Team: Long Term Care
Reports To: Vice President, Regional Programs
Category: Permanent Full Time
Primary Assigned Location: 2655 North Sheridan Way, Mississauga
POSITION SUMMARY
In alignment with the Mississauga Halton LHIN Integrated Health Services Plan and provincial direction, this individual will work collaboratively with the Vice President, Regional Programs, team members and health system providers and partners (both internal and external) to support the development of integrated, regional services to support the advancement and transformation of the long-term care home sector, in order to improve health outcomes for residents and their families, and enhance the experience of care and support a continuum of care for the most vulnerable seniors in the LHIN.
DUTIES & RESPONSIBILITIES
- Function as a key contact with Long-Term Care homes within the Mississauga Halton LHIN and their corporate head offices on a regular basis building strong and supportive relationships as well as in-depth understanding of the existing programs and services in order to monitor and analyze progress of key initiatives, identify further development opportunities and needs, and identify issues and work collaboratively with the appropriate personnel to develop strategies to address any risks or challenges
- Monitors Long-Term Care homes within the Mississauga Halton LHIN to ensure Ministry of Health and Long-Term Care legislation, regulations, standards and policies are met
- Review, evaluate, analyze and follow up on any compliance issues brought forward by the Compliance Branch of the Ministry of Health and Long-Term Care
- Act as a change agent to manage change and transformation in order to create a progressive health care system for the relevant program areas as well as the Mississauga Halton LHIN more broadly
- Identify and supports program planning, development and quality improvement opportunities in the long-term care sector through a solid awareness and understanding of local population health needs, gaps, opportunities as well as innovative best practice strategies/approaches utilized in other jurisdictions.
- In conjunction with Vice President and key stakeholders, provides expertise and facilitation for the advancement of a range of new and existing long-term care programs and services through the development, implementation, evaluation, ongoing monitoring of services across the continuum of care to support quality care for long-term care residents
- Identify opportunities and proactively drive the development of innovative and best practice strategies within long-term care by facilitating active problem solving and solution development to formulate creative strategies with achievable program plans with key partners and senior leadership teams
- Conduct analyses of the regional health care system based on data, community input and other sources for the purpose of identifying gaps/ opportunities
- Establish planning and integration priorities that align with provincial strategies for seniors and facilitate the implementation of integration activities focused on acquiring greater efficiencies and effectiveness
- Identify, advocate/support, justify and assist in the completion of business cases and funding proposals and allocations. Review and evaluate program proposals.
- Work with Long-Term Care home operators, real-estate, development teams and the Ministry of Health and Long-Term Care to support the redevelopment of older Long-Term Care homes within the Mississauga Halton LHIN
- Interpret, apply and work within the relevant health care legislation (i.e. Long-Term Care Home Act, LHSIA, etc. ) and identify opportunities for system changes based on any new legislate changes
- Participate and contribute knowledge and advice to various pan-LHIN and/or Ministry groups/committees at the direction of the Vice-President. Represent the Mississauga Halton LHIN at provincial program planning tables and ensure knowledge transfer to colleagues and partners within the LHIN
QUALIFICATIONS
Education, Training & Experience:
- University Degree in Social Science, Nursing, Health Administration; a Master’s degree is an asset
- Five (5) to seven (7) years related experience with program planning, integration and management, preferably in a healthcare environment; (or an equivalent combination of education and experience);
- Experience and working knowledge of care delivery in long-term care, community and health care environments including understanding of long-term care, seniors and dementia care across the continuum
- Solid experience in developing strategies, programs and/or initiatives to successfully address the needs of patients and families, through the various stages of care needs
- Understanding of Ontario's health-care system, key priorities and trends; particularly within the long-term care home sector.
- Experience in program design development and evaluation, program implementation, health system planning and project management within a health care environment.
- Innovative systems thinker with a passion for working collaboratively with key stakeholders
- Proven skill and experience leading and implementing initiatives aimed at accelerating transformation and change management
- Demonstrated ability to work with ambiguity and to take responsibility for developing and defining strategies, negotiating and facilitating complex sessions, and resolving knowledge gaps (individually and for the broader team) when working with areas that are not fully developed and require learning
- Knowledge of tools, systems and databases used in patient care delivery and provincial tracking/monitoring, to help identify, analyze and support effective management, utilization, and development of outcomes
- Excellent organizational, problem solving skills, time management skills that support the ability to rapidly shift focus and activities in response to changing priorities and manage multiple priorities and deadlines.
- Proven strong, positive interpersonal skills to build and maintain strategic relations with diverse stakeholders.
To apply for this vacancy please submit a resume with covering letter referencing FY1819-075 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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Care Coordinator – Oxford Complex Team (Permanent Full Time)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking a permanent full time Care Coordinator (Registered Nurse) to work in our Oxford Complex Team.
As a valued member of the Home and Community Care portfolio, the Complex Care Coordinator:
- Is a Registered Nurse (RN, BSCN);
- Possesses exceptional communication and organizational skills;
- Has a strong history of collaboration with community support service agencies in joint service planning;
- Embraces change and demonstrates enthusiasm for working within new frameworks;
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
- Is a natural motivator, leader, and advocate;
- Demonstrates a willingness to travel;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
As a Care Coordinator in our Complex Team, you will:
- Work in close collaboration with all system partners to provide a team approach to care for the Complex Palliative population.
- Support patients with linkages to the broader health care system with the aim of maintaining the patient’s safety in their own home. Emphasis will be on preventing admission to hospitals or visits to ED and possibly delaying or avoiding admission to Long-Term Care.
- Provide a RAI-HC assessment within one (1) week of a patient's discharge from ED or hospital and a minimum of every 90 days.
- Have significant interaction with hospital partners and our LHIN hospital teams to support effective transition of patients from hospital to home.
- Represent the LHIN on multidisciplinary committees and community agency working groups.
Location: This position is located within Oxford county. The Care Coordinator may work in a variety of settings – one of our offices, a hospital, or within the community.
How Do I Qualify?
Education:
- A Registered Nurse (RN, BScN) who has membership in good standing with a regulatory body in Ontario.
Experience:
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Minimum of five (5) years’ related professional experience.
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Comprehensive experience in needs assessment.
Knowledge, Skills, and Abilities:
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In-depth knowledge of chronic disease self-management and population-based health is required.
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Sound knowledge of community resources and the long-term care system.
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Active knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act).
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Effective planning, organization, and evaluation skills.
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Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence.
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Ability to embrace change.
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Efficient computer literacy in patient health databases and Windows-based environment.
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Demonstrated ability to balance fiscal responsibilities with patient needs.
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The ability to travel throughout the Oxford region is required.
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Valid driver’s license and access to a reliable vehicle.
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Must be comfortable working within a hospital environment.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- CAPCE trained.
- Proficency with RAI-HC assessment tools.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is July 30, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
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Care Coordinator
If you are a Registered Nurse, an Occupational Therapist, a Physiotherapist, a Speech-Language Pathologist or a Certified Social Worker in Ontario, we would like you to become part of our team.
Care Coordinators may work in a variety of settings to plan and coordinate care – the community, a local hospital or one of our offices.
We are currently hiring for anticipated numerous Temporary FULL-TIME and Permanent Part Time Care Coordinator vacancies in our Home and Community Team for our Community & Hospital – South West Mississauga and North West Mississauga Teams.
Please note that all external Care Coordinator new hires must be able to attend a MANDATORY six (6) week full-time orientation session starting AUGUST 20, 2018.
POSITION OUTLINE
Responsible for assessing, planning, coordinating, implementing and reviewing patients’ needs and services provided by the LHIN following Ministry of Health legislation and LHIN policies and procedures. Responsible for providing information to patients as well as referring them to alternate community resources.
QUALIFICATIONS
A registered health or social work professional including:registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker.
A member in good standing with their applicable regulatory body below:
College of Nurses of Ontario
College of Physiotherapists of Ontario
College of Occupational Therapists of Ontario
College of Audiologists and Speech Language Pathologists of Ontario
Ontario College of Social Workers and Social Services Workers
A University degree preferred. An equivalent combination of education and experience may be considered.
Minimum two years recent experience in community health or a related field. If social worker, medical social work experience required.
Knowledge of community resources
Computer literacy and keyboarding skills required
Valid driver’s license and access to a reliable motor vehicle
Insurance that includes driving for business purposes and minimum liability of $1,000,000.
Ability to communicate in French or other languages an asset.
ASSETS
• For some positions, previous experience working with client groups, including, but not limited to: multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, paediatrics
• For some positions, the ability to speak a second language
WHO WE ARE
Each year, over 600,000 people count on the Local Health Integration Network (LHINs) of Ontario as their single point of access for community services. At the heart of our success is a highly skilled group of 3,500 Care Coordinators who play a pivotal role in helping our clients navigate the complexities of the health care system.
Employees at the Mississauga Halton LHIN enjoy a competitive compensation package which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization including ongoing internal learning opportunities, formal training events and conferences.
HOW TO LEARN MORE AND APPLY
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please APPLY ONLINE. All applications will be reviewed. Applications received on-line are monitored regularly and will be processed quickly. Applications using other means (fax: 416 626 1821) require manual review and will be processed within 30 days. Please note that this fax number is only to be used for recruitment purposes.
The Mississauga Halton LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements please advise Human Resources during the recruitment process.
Most LHIN Centres of Ontario are governed by the requirements of the French Language Services Act. We provide services in French and encourage applications from French-speaking candidates.
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JOB TITLE: Payroll and Benefits Specialist
START DATE: April 2018
DURATION: Full Time, Permanent
REPORTS TO: Supervisor, Payroll and Benefits Specialist
DEPARTMENT: Human Resources
LOCATION: Toronto Central LHIN
POSITION SUMMARY
Reporting to the Payroll Supervisor, this position is responsible for ensuring a secure and fiscally accurate comprehensive pay and benefits service for the Toronto Central LHIN including the maintenance of the payroll, human resources and scheduling system, the administration and processing of benefits, and the maintenance of related regulatory reporting and other functions.
MAJOR RESPONSIBILITIES:
- Implements and manages the computerized payroll, human resources and scheduling system; establishes and ensures the maintenance of internal financial controls; ensures the integrity and security of the data; works to improve data input, reporting and reconciliation processes
- Processes bi-weekly union and non-union payroll and other full cycle payroll activities and benefits administration (such as calculations for premiums and overtime; calculates, codes and processes information on hires, transfers, leaves, terminations, and wage adjustments; verifies the accuracy of statutory and benefits-related deductions.
- Administers benefits programs including: major medical and dental plans, life insurance, AD&D, STD, LTD, HOOPP; reviews existing coverage to identify gaps and opportunities for partnerships with other LHINs; provides necessary reports and analysis of current plans as required.
- Prepares monthly billings for all plans: remits and reconciles monthly statements for Canada Revenue Agency, Employer Health Tax, union dues, WSIB and benefits; liaises with external agencies as required to trace and resolve discrepancies; is the initial point of contact for these agencies.
- Produces weekly, bi-weekly, monthly, quarterly, annual and ad hoc reports and monthly metrics as required; provides research and financial analysis
- Reconciles payroll-related accounts to the General Ledger; liaises as required to investigate and resolve discrepancies; prepares reports for each cost centre.
- Responds to staff and management inquiries regarding pay and benefit issues,
- Performs other duties as required.
KNOWLEDGE AND SKILLS:
Education:
- University degree or College Diploma (or equivalent) in payroll, benefits administration, human resources or other related fields.
- PCP (Payroll Compliance Practitioner) designation an asset
Experience:
- At least three years’ experience in payroll and benefits administration, preferably in a unionized environment
- Knowledge of payroll requirements, including CRA payroll rules, year-end reporting, EHT, WSIB etc.
- Knowledge of Toronto Central LHIN collective agreement entitlements, as well as related legislation such as Employment Standards Act and Canada Labour Code
- Good understanding of general accounting practices regarding journal entries, reconciliation and reporting
- Knowledge of and proven ability to use spreadsheets to analyze and track pay, benefits and related HR information
- Advanced computer skills and the ability to use a variety of software programs (including MS Office Word, Excel, PowerPoint, etc.) and databases (payroll, human resources and scheduling).
- Demonstrated ability to work with limited supervision, with proven skills in organization and time management.
- Demonstrated ability to exercise tact and sound professional judgment when responding to matters concerning highly sensitive and confidential personal information
- Strong oral and written communication skills
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please apply online at www.lhinjobs.ca.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
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We are currently recruiting for a Clinical Practice Lead – Wound Care
Competition #: FY1718-147
Date Posted: March 11, 2018
Date Closed: Until Filled
Reports to: Manager, Patient Care - Operations
Category: Temporary Full-time until March 28, 2019
Primary Assigned Location: Etobicoke Office, 401 The West Mall, Ste 1001 (with frequent travel to different offices in the region)
Position Outline:
Reporting to the Manager, Patient Care - Operations, the Clinical Practice Lead – Wound Care (CPL-Wound Care), in collaboration with Patient Care Leadership, frontline team members across the Patient Care Portfolio (with emphasis on the Community Teams), Service Provider partners, other internal and external partners, and patients and families, ensures that quality, patient-centered care is designed, delivered, measured, and improved. As an advocate for quality clinical care, the CPL – Wound Care facilitates and supports continuous learning, professional development, and consistently excellent evidence-based care delivery through education, coaching, and mentorship of staff. The CPL will have a focused approach on a specific clinical patient population, including a lens on the impact of social determinants of health and the integration of system partners in improving patient health outcomes.
This position will focus on Wound Care with the goal of building frontline and organizational capacity that promotes an exceptional patient and family experience, in addition to improved health and system outcomes.
An excellent communicator, critical thinker, lifelong learner and problem solver, the Clinical Practice Lead competencies include: expertise in the clinical area of focus, ability to apply research and evidence to inform processes and program development and improvement, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership.
Key accountabilities:
Patient Care Delivery
- Provides leadership in the development, evaluation, and improvement of clinical practice as it relates to the specific clinical area of focus
- Provides relevant clinical practice consultation to front line staff and system partners
- Works closely with Patient Care Program Managers towards the advancement of clinical practice through program integration and standardization
- Coaches and supports staff with complex clinical practice situations andprovides feedback on performance and clinical practice standards, with an explicit intent to build knowledge and skills competencies
- Works with Patient Care Leadership and Quality & Outcomes Department to identify clinical practice gaps/trends and, in collaboration with program managers and other relevant stakeholders, supports meaningful program and system improvements
- Participates in researching, integrating, and promoting evidence-based clinical care models to achieve organizational goals and objectives
- Builds and maintains relationships with internal and external partners, intentionally focusing on building capacity within the specific clinical practice focus area
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement, and participates in the development of policies, procedures, processes, and tools to improve care delivery
- Supports on-boarding and orientation of new staff in specific clinical area
Patient Assessment, Coordinated Care Planning & Engagement
- Carries a reduced case load; determines capability and assesses patients’ potential for health and well-being on the basis of established criteria; determines eligibility for funded services or placement into long term care
- Responds to inquiries and requests for care in accordance with the patient’s needs; identifies risk factors and urgency for care
- Establishes goals in collaboration with the patient and family/caregiver; ensures goals reflect the patient’s desired outcomes
- Works with system partners, including Service Providers, hospitals, Community Service Sector (CSS), Primary Care, and relevant others to ensure a seamless, coordinated, quality-driven patient and caregiver experience
- Develops a coordinated care plan that reflects the patient’s assessed needs and goals within the resource parameters of the MHLHIN
- Supports complex and difficult patient clinical issues and complaints which cannot be handled in a routine manner
- Attends patient home visits and care conferences as required; supports frontline staff with the development of care plans that are complex as a result of the identified clinical issues
Qualifications include:
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
- A member in good standing with their applicable regulatory body below:
- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Service Workers
- A University degree preferred (or an equivalent combination of education and experience may be considered)
- Three (3) to five (5) years recent experience in community health
- Three (3) to five (5) year experience in clinical practice areas in Wound Care especially those holding the International Interprofessional Wound Care certificate would be an asset;
- Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e. self-management principles), collaboration with key system partners
- Passion for driving clinical practice excellence through teaching, mentorship, program development, and system integration
- Adult teaching experience and/or adult education courses are an asset
- Strong written documentation skills and verbal communication/presentation skills that are clear, thorough, concise, accurate, and timely
- Ability to analyze information, problem-solve, and make good decisions
To apply for this vacancy please submit a resume with covering letter referencing FY1718-147 via the following link lhinjobs.ca or visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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Systems Operator
Bring your information systems support experience to this regular full-time role as a Systems Operator for the Central West Local Health Integration network (LHIN).
Reporting to the Manager – Health Informatics and Technology, the SYSTEMS OPERATOR position is responsible for providing operational support to the Central West Information Systems and the associated operating system, network, and peripheral equipment.
Responsibilities for the Systems Operator will include:
- Provide operational support relating to hardware, software, systems security, and communications;
- Oversee and execute the management of service desk web tool;
- Assist in the provision of functional support to LHIN Information Systems;
- Assist in the provision of functional support as its relates to office software, and the LHIN network;
- Assist in the provision of functional support to LHIN office equipment;
- Create and maintains system distribution lists, and the creation and maintenance of user profiles;
- Provide support to the Network Administrator in trouble shooting of systems malfunctions and to identify the appropriate remedial action;
- Assist the Network Administrator with training of staff as it relates to the departmental systems needs;
- Providing a "help desk" function to all CW departments; and
- Adhere to health and safety policies/ practices developed and implemented by the LHIN and take reasonable precautions.
LOCATION: Brampton, Ontario
ESSENTIAL QUALIFICATIONS
- Completion of a computer science related diploma
- One (1) to two (2) years related experience
- Healthcare experience preferred
- Knowledge of computer systems/operations and terminology to run scheduled jobs, and to trouble shoot problems
- Knowledge of a variety of information technologies and the ability to use this knowledge to adapt to change
- Must have access to a car
- Knowledge of LHIN client information systems is an asset
- Ability to work independently, self-directed and motivated requiring minimal supervision
- Ability to organize and prioritize work
- Demonstrated ability to manage change
- Proven problem solving and analytical skills
- Excellent communication and interpersonal skills
- Demonstrates commitment to the Central West LHIN’s mission and values
HOW TO APPLY
If you are career minded and an ambitious person seeking a chance to be part of team that’s truly making a difference in the lives of others, please apply on-line at www.ccacjobs.ca or you may also send your resume to Human Resources at cwcareers@lhins.on.ca. All applications will be reviewed.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and therefore encourages applications from French speaking candidates.
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12 months contract
Reporting to the Manager, Accountability Agreements and Contract Management, the Health System Accountability and Contract Specialist is responsible for developing, implementing, monitoring and managing accountability agreements and contracts, and for providing responsive client/provider relations. This role will deliver on its mandate by creating transparent processes that are supported by sound data analysis and collaborative decision making reflecting the principles of fairness, integrity and accountability. The Health System Accountability and Contract Specialist will be engaged in the implementation, and evaluation of performance and contract management initiatives in collaboration with Health System Planning Integration & Strategy.
QUALIFICATIONS:
- Master’s degree in health administration, health planning, business administration or relevant field, preferred
- Five to seven years progressive experience in a similar role.
- Previous supervisory experience is an asset.
- Knowledge of the Ontario health system and of the Central West LHIN within the context of the larger health system
- Good knowledge of concepts, leading practices and procedures for contract administration management, monitoring and compliance
- Experience in developing contracts and other binding agreements (e.g. MOU’s)
- Good knowledge of related budgeting, financial, and monitoring processes (e.g., billing, invoicing, planning, performance reporting, etc.)
- Knowledge of issues and difficulties which can arise in service agency contract administration
- Demonstrated planning and organizing skills to manage a variety of contracts and processes simultaneously
- Strong communication, negotiation and conflict resolution skills as well as evidence of ability to promote and maintain interpersonal relationships and strategic partnerships
- Strong skills in community stakeholder engagement and effective collaboration with internal and external partners
- Strong writing skills
- Ability to work independently and as a part of a team
- Evidence of experience in the successful development, implementation and monitoring of operational, performance / accountability and quality improvement initiatives
- Solid knowledge of performance metrics, quality improvement, data and financial analysis and reporting
- Evidence of experience and success with data and statistical analysis, statistical quality control methods, research design, and estimation and modeling methods
- Experience utilizing statistical, data management, extraction and reporting tools and software
- Understanding of population health status and health service datasets and information sources e.g. Provincial Health Planning Database, CIHI, ICES
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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Reporting to the Director Quality and Risk Management, the Quality Improvement Specialist will work collaboratively with internal and external stakeholders to align system level quality within the Central West LHIN. Specifically the QI Specialist will support the implementation and evaluation of the Central West LHIN Strategic Quality framework and Integrated Quality Plan work plans. The QI Specialist will take a leadership role, and work collaboratively with internal and external stakeholders building capacity in the application of the tools and methods of Quality Improvement across Central West. The QI Specialist will assist clinical and non-clinical teams to implement interventions that improve the quality and safety of patient care utilizing recognized tools and frameworks including, but not limited to, the IHI Breakthrough Series, Lean Methodology, Reliability Science, NHS Sustainability Guide, etc.
The QI specialist with expertise in quality improvement and patient safety methodologies and tools including process mapping, performance and change management; evaluation of quality improvement work; and management of quality improvement projects. Additionally, the successful candidate will have expertise in patient safety science including root cause analysis, failure modes and effects analysis, data collection and indicator development. This type of work requires the application of specialized knowledge related to change management, rapid cycle improvement, evaluation methods, communication tools, and a thorough understanding of measurement.
QUALIFICATIONS:
- Undergraduate degree in a health related discipline /health administration or other related field (Master’s preferred).
- Supplementary training /education in Continuous Quality Improvement, IDEAS, Lean , Six Sigma, IHI / Quality Leaders , Triple AIM, or other equivalent.
- Minimum 5 years’ experience within healthcare sector (System level experience an asset)
- Minimum 3 years’ experience in quality improvement with demonstrated successful application of quality improvement methods and tools
- Demonstrated leadership experience in QI team facilitation and change management
- Demonstrated experience in project management
- Experience in major change initiatives and project management within interprofessional teams
- Demonstrated success in establishing, leading and maintaining positive change
- Demonstrative leadership qualities
- Ability to deal with multiple complex issues and manage multiple priorities
- Self-directed and strong collaborative skills
- Excellent facilitation, coaching and diplomacy skills
- Experience in coaching, mentoring and developing others in process improvement and data analysis
- Project management experience/ skills
- Superior critical thinking skills and ability to generate ideas and fresh perspectives
- Experience with MS PowerPoint, MS Word, MS Excel, MS Office
- Possess excellent presentation and written/oral communication skills and have the ability to engage a knowledgeable audience
- Is a ‘competent person’ as defined by the Occupational Health & Safety Act, and responsible for duties as outlined in the Occupational Health & Safety Act in section 27(1).
- Demonstrates commitment to the Central West LHIN’s mission and values.
- Fluency in French is an asset.
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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** Casual positions available to work in the community settings**
Care Coordinator
If you are a Registered Nurse, an Occupational Therapist, a Physiotherapist, a Speech-Language Pathologist or a Certified Social Worker in Ontario, we would like you to become part of our team. As a Care Coordinator, you will act as a liaison between your clients and the various health care providers they need to achieve optimal health, independence and dignity. Drawing on your knowledge of health services, and working from a laptop computer, you will conduct face-to-face or telephone assessments and help your clients navigate through the complexities of the health care environment. This will involve explaining relevant services, and coordinating and monitoring their implementation. You will be there to facilitate every step of your clients’ health care experience, linking them with the right information and helping them understand and manage their short- and long-term health care goals. As a Care Coordinator, you will enjoy freedom and flexibility, but, most of all, you will get to see the results of your efforts – every step of the way.
ESSENTIAL QUALIFICATIONS
- At least 1 year of relevant experience as a Registered Nurse (BScN or diploma), a Physiotherapist, an Occupational Therapist, a Speech-Language Pathologist or a Social Worker (MSW)
- Membership in good standing with a regulatory body in Ontario
- Excellent interpersonal, communication, decision-making and assessment skills
- Ability to work independently and co-operatively in a busy, multidisciplinary situation
- Computer literacy in a Windows environment
- Community-based positions also require a valid driver’s licence and full access to a reliable vehicle for home visits
ASSETS
- For some positions, previous experience working with client groups, including, but not limited to: multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, paediatrics
- For some positions, the ability to speak a second language
WHO WE ARE
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
HOW TO LEARN MORE AND APPLY
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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**Talent Pool – Various future temporary, part-time, casual and full-time opportunities in community, hospital and Initial Care Team.
***Fluency in the French Language is highly desired
Team Assistant
Bring your healthcare administrative support experience to this role as a Team Assistant for the Central West Local Health Integration Network (LHIN).
Reporting to the Manager – Home and Community Care, the TEAM ASSISTANT will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.
Responsibilities include:
- Process new referrals, orders for services, supplies and equipment
- Process and assist with management of confidential records for clients on admission and until discharge
- Enter, update and maintain high volume of client data into electronic database
- Provide administrative support services for case managers
- Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
- Maintain client information database
- Provide back-up support to other positions as assigned
- Provide switchboard relief as required
- Perform other duties as assigned.
LOCATION: Brampton, Ontario
ESSENTIAL QUALIFICATIONS
- Minimum Secondary School Graduate
- Minimum two years office experience
- Advanced keyboarding skills
- Proficiency with database software, Microsoft Word and Excel
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multitasking skills with ability to meet production and service standards
- Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy
- Very good communications skills, both oral and written
ASSETS
- Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
- French language is strongly recommended
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton,
North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience
for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our
organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
-
**Hiring for various temporary and regular full-time opportunities in community, hospital and Initial Care Team.
Care Coordinator
If you are a Registered Nurse, an Occupational Therapist, a Physiotherapist, a Speech-Language Pathologist or a Certified Social Worker in Ontario, we would like you to become part of our team. As a Care Coordinator, you will act as a liaison between your clients and the various health care providers they need to achieve optimal health, independence and dignity. Drawing on your knowledge of health services, and working from a laptop computer, you will conduct face-to-face or telephone assessments and help your clients navigate through the complexities of the health care environment. This will involve explaining relevant services, and coordinating and monitoring their implementation. You will be there to facilitate every step of your clients’ health care experience, linking them with the right information and helping them understand and manage their short- and long-term health care goals. As a Care Coordinator, you will enjoy freedom and flexibility, but, most of all, you will get to see the results of your efforts – every step of the way.
Care Coordinators may work in a variety of settings to plan and coordinate care – the community, a local hospital or one of our offices.
ESSENTIAL QUALIFICATIONS
- At least 1 year of relevant experience as a Registered Nurse (BScN or diploma), a Physiotherapist, an Occupational Therapist, a Speech-Language Pathologist or a Social Worker (MSW)
- Membership in good standing with a regulatory body in Ontario
- Excellent interpersonal, communication, decision-making and assessment skills
- Ability to work independently and co-operatively in a busy, multidisciplinary situation
- Computer literacy in a Windows environment
- Community-based positions also require a valid driver’s licence and full access to a reliable vehicle for home visits
ASSETS
- For some positions, previous experience working with client groups, including, but not limited to: multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, paediatrics
- For some positions, the ability to speak a second language
WHO WE ARE
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
HOW TO LEARN MORE AND APPLY
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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Care Coordinator – Elgin County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Care Coordinators.
As a valued member of the Home and Community Care portfolio, the Care Coordinator:
- Is a Registered Nurse, Occupational Therapist, Physical Therapist, or Master of Social Work;
- Has exceptional communication and organizational skills;
- Can easily build and sustain therapeutic relationships;
- Demonstrates the integral qualities of excellent “customer service” when providing patient care;
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
- Is a natural motivator, leader, and advocate;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
As a Care Coordinator, you will:
- Triage new referrals;
- In collaboration with the patient, assess their needs to determine eligibility for services (e.g., LTC, Adult Day Program, etc.);
- Develop, evaluate, and revise patients’ service plans together with the patient, their support network, and system partners (e.g., physicians, hospitals, community agencies, etc.);
- Make referrals to a variety of community supports, and assist patients and their families through the process;
- Act as a liaison between patients and their various health care providers to achieve optimal health, independence, and dignity; and,
- Represent the LHIN on multidisciplinary committees and community agency working groups.
Location: This position is located within Elgin county. The Care Coordinator may work in a variety of settings – one of our offices, a hospital, or within the community.
How Do I Qualify?
Education:
- A Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW) who has membership in good standing with a regulatory body in Ontario.
Experience:
- Experience with clinical assessment tools and developing service plans;
- Previous experience as an advocate and active contributor within a multidisciplinary team.
Knowledge, Skills, and Abilities:
- An understanding of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery;
- Sound knowledge of community resources and the long-term care system;
- Active knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act);
- Effective planning, organization, and evaluation skills;
- Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence;
- Efficient computer literacy in patient health databases and Windows environment;
- Demonstrated ability to balance fiscal responsibilities with patient needs.
- The ability to travel throughout the Elgin region is required.
- Valid driver’s license and access to a reliable vehicle.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- Recent clinical experience and experience with mental health and addictions.
- Proficency with RAI assessment tools.
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is July 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
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Care Coordinator – Grey/Bruce County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Care Coordinators.
As a valued member of the Home and Community Care portfolio, the Care Coordinator:
- Is a Registered Nurse, Occupational Therapist, Physical Therapist, or Master of Social Work;
- Has exceptional communication and organizational skills;
- Can easily build and sustain therapeutic relationships;
- Demonstrates the integral qualities of excellent “customer service” when providing patient care;
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
- Is a natural motivator, leader, and advocate;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
As a Care Coordinator, you will:
- Triage new referrals;
- In collaboration with the patient, assess their needs to determine eligibility for services (e.g., LTC, Adult Day Program, etc.);
- Develop, evaluate, and revise patients’ service plans together with the patient, their support network, and system partners (e.g., physicians, hospitals, community agencies, etc.);
- Make referrals to a variety of community supports, and assist patients and their families through the process;
- Act as a liaison between patients and their various health care providers to achieve optimal health, independence, and dignity; and,
- Represent the LHIN on multidisciplinary committees and community agency working groups.
Location: This position is located within Grey and/or Bruce county. The Care Coordinator may work in a variety of settings – one of our offices, a hospital, or within the community.
How Do I Qualify?
Education:
- A Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW) who has membership in good standing with a regulatory body in Ontario.
Experience:
- Experience with clinical assessment tools and developing service plans;
- Previous experience as an advocate and active contributor within a multidisciplinary team.
Knowledge, Skills, and Abilities:
- An understanding of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery;
- Sound knowledge of community resources and the long-term care system;
- Active knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act);
- Effective planning, organization, and evaluation skills;
- Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence;
- Efficient computer literacy in patient health databases and Windows environment;
- Demonstrated ability to balance fiscal responsibilities with patient needs.
- The ability to travel throughout the Grey/Bruce region is required.
- Valid driver’s license and access to a reliable vehicle.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- Recent clinical experience and experience with mental health and addictions.
- Proficency with RAI assessment tools.
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is July 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
Care Coordinator – Oxford County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Care Coordinators.
As a valued member of the Home and Community Care portfolio, the Care Coordinator:
- Is a Registered Nurse, Occupational Therapist, Physical Therapist, or Master of Social Work;
- Has exceptional communication and organizational skills;
- Can easily build and sustain therapeutic relationships;
- Demonstrates the integral qualities of excellent “customer service” when providing patient care;
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
- Is a natural motivator, leader, and advocate;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
As a Care Coordinator, you will:
- Triage new referrals;
- In collaboration with the patient, assess their needs to determine eligibility for services (e.g., LTC, Adult Day Program, etc.);
- Develop, evaluate, and revise patients’ service plans together with the patient, their support network, and system partners (e.g., physicians, hospitals, community agencies, etc.);
- Make referrals to a variety of community supports, and assist patients and their families through the process;
- Act as a liaison between patients and their various health care providers to achieve optimal health, independence, and dignity; and,
- Represent the LHIN on multidisciplinary committees and community agency working groups.
Location: This position is located within Oxford county. The Care Coordinator may work in a variety of settings – one of our offices, a hospital, or within the community.
How Do I Qualify?
Education:
- A Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW) who has membership in good standing with a regulatory body in Ontario.
Experience:
- Experience with clinical assessment tools and developing service plans;
- Previous experience as an advocate and active contributor within a multidisciplinary team.
Knowledge, Skills, and Abilities:
- An understanding of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery;
- Sound knowledge of community resources and the long-term care system;
- Active knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act);
- Effective planning, organization, and evaluation skills;
- Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence;
- Efficient computer literacy in patient health databases and Windows environment;
- Demonstrated ability to balance fiscal responsibilities with patient needs.
- The ability to travel throughout the Oxford region is required.
- Valid driver’s license and access to a reliable vehicle.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- Recent clinical experience and experience with mental health and addictions.
- Proficency with RAI assessment tools.
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is July 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
Care Coordinator – Huron/Perth County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Care Coordinators.
As a valued member of the Home and Community Care portfolio, the Care Coordinator:
- Is a Registered Nurse, Occupational Therapist, Physical Therapist, or Master of Social Work;
- Has exceptional communication and organizational skills;
- Can easily build and sustain therapeutic relationships;
- Demonstrates the integral qualities of excellent “customer service” when providing patient care;
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
- Is a natural motivator, leader, and advocate;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
As a Care Coordinator, you will:
- Triage new referrals;
- In collaboration with the patient, assess their needs to determine eligibility for services (e.g., LTC, Adult Day Program, etc.);
- Develop, evaluate, and revise patients’ service plans together with the patient, their support network, and system partners (e.g., physicians, hospitals, community agencies, etc.);
- Make referrals to a variety of community supports, and assist patients and their families through the process;
- Act as a liaison between patients and their various health care providers to achieve optimal health, independence, and dignity; and,
- Represent the LHIN on multidisciplinary committees and community agency working groups.
Location: This position is located within Huron and/or Perth county. The Care Coordinator may work in a variety of settings – one of our offices, a hospital, or within the community.
How Do I Qualify?
Education:
- A Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW) who has membership in good standing with a regulatory body in Ontario.
Experience:
- Experience with clinical assessment tools and developing service plans;
- Previous experience as an advocate and active contributor within a multidisciplinary team.
Knowledge, Skills, and Abilities:
- An understanding of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery;
- Sound knowledge of community resources and the long-term care system;
- Active knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act);
- Effective planning, organization, and evaluation skills;
- Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence;
- Efficient computer literacy in patient health databases and Windows environment;
- Demonstrated ability to balance fiscal responsibilities with patient needs.
- The ability to travel throughout the Huron/Perth region is required.
- Valid driver’s license and access to a reliable vehicle.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- Recent clinical experience and experience with mental health and addictions.
- Proficency with RAI assessment tools.
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is July 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
Care Coordinator – London/Middlesex County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Care Coordinators.
As a valued member of the Home and Community Care portfolio, the Care Coordinator:
- Is a Registered Nurse, Occupational Therapist, Physical Therapist, or Master of Social Work;
- Has exceptional communication and organizational skills;
- Can easily build and sustain therapeutic relationships;
- Demonstrates the integral qualities of excellent “customer service” when providing patient care;
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
- Is a natural motivator, leader, and advocate;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
As a Care Coordinator, you will:
- Triage new referrals;
- In collaboration with the patient, assess their needs to determine eligibility for services (e.g., LTC, Adult Day Program, etc.);
- Develop, evaluate, and revise patients’ service plans together with the patient, their support network, and system partners (e.g., physicians, hospitals, community agencies, etc.);
- Make referrals to a variety of community supports, and assist patients and their families through the process;
- Act as a liaison between patients and their various health care providers to achieve optimal health, independence, and dignity; and,
- Represent the LHIN on multidisciplinary committees and community agency working groups.
Location: This position is located within London and Middlesex county. The Care Coordinator may work in a variety of settings – one of our offices, a hospital, or within the community.
How Do I Qualify?
Education:
- A Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW) who has membership in good standing with a regulatory body in Ontario.
Experience:
- Experience with clinical assessment tools and developing service plans;
- Previous experience as an advocate and active contributor within a multidisciplinary team.
Knowledge, Skills, and Abilities:
- An understanding of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery;
- Sound knowledge of community resources and the long-term care system;
- Active knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act);
- Effective planning, organization, and evaluation skills;
- Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence;
- Efficient computer literacy in patient health databases and Windows environment;
- Demonstrated ability to balance fiscal responsibilities with patient needs.
- The ability to travel throughout the London/Middlesex region is required.
- Valid driver’s license and access to a reliable vehicle.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- Recent clinical experience and experience with mental health and addictions.
- Proficency with RAI assessment tools.
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is July 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
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Reporting to the Director, Quality and Risk, the Quality Improvement Advisor’s role is to foster a culture of quality improvement along with systems and processes that embed patient experience, patient safety, risk and quality improvement in the organization’s strategy and operations. The mandate extends beyond organizational boundaries to contribute to a high performing health system for the residents of the Mississauga Halton region.
The Quality Improvement Advisor combines leadership ability, technical skills and statistical knowledge with the ability to work effectively in teams and in collaboration with colleagues across the health care system. As a key member of the department, the Quality Improvement Advisor is responsible for the effective application and evolution of continuous quality improvement approaches, methods and tools in the Mississauga Halton LHIN.
We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
We are currently seeking a QUALITY IMPROVEMENT ADVISOR
Competition Number: FY1718-154
Start Date: Immediately
Reports to: Director, Quality and People
Department: Quality and Risk
Category: Permanent Full-time
Primary Location: Etobicoke Office
DUTIES & RESPONSIBILITIES
Quality Improvement / Continuous Improvement
- Advances the continuous improvement of program, organizational and system quality by leading and contributing to quality improvement (QI) projects.
- Increases the capability and capacity for QI in the LHIN organization and across the region.
- Strategically contributes to the identification of organizational improvement priorities based on understanding of core processes, performance against targets, and risk trends.
- Advises and influences the design of Mississauga Halton LHIN’s quality improvement and risk framework and introduces and implements the framework and associated principles, methodology and tools to team members and the organization.
- Leads the Mississauga Halton LHIN’s Accreditation process and the home and community care quality improvement plan (QIP) required by the Ministry of Health and Long-Term Care.
- Mentors and works with the Quality and Risk Consultants in the application of applicable tools for quality improvement e.g. Lean/Six Sigma principles, methodology, and tools.
- Coaches project teams and leaders on the application of QI to foster and sustain a culture of quality improvement
- Leads complex continuous improvement projects that cross multiple departments, functions and may include health system partners, in collaboration with project sponsors in support of organizational priorities.
- Facilitates meetings such as kaizen events, value stream mapping exercises and communicates/synthesizes results and findings to the project team(s)
- Assists in defining evaluation metrics and data collection methodology at the project and program level and participates in the conducting of project and program evaluations
- Assures the improvement activities are documented and reported within the organization and externally as appropriate
- Works with decision support and the Manager of Quality and Risk, to facilitate data collection and reporting for QI initiatives as well as data mining for improvement opportunities.
Leadership
- Exemplifies behaviours, actions and attitudes that are consistent with Mississauga Halton LHIN’s vision, mission and values.
- Participates in the development and successful implementation of the department’s annual business plan
- Reviews, assesses and/or recommends policy and programs that best meet the needs of the department
- Provides advice on departmental issues and challenges to both senior management and/or LHIN employees
- Provides leadership to designated work groups, programs and/or committees
Relationship Management
- Extensive relationship building and stakeholder management with LHIN internal staff at all levels from front-line staff to executive team, health service providers (HSPs), service provider organizations (SPOs), care community clinical leads and Directors of Integrated Care, Health Quality Ontario and other LHINs.
- Represents the Mississauga Halton LHIN in conferences and meetings
- Employs consensus building skills to ensure the most beneficial outcomes to the department
- Collaborates with stakeholders in the implementation of department plans and programs
- Develops and maintains collaborative relationships at all levels of the organization to ensure the most effective services are provided
- Demonstrates sensitivity and political acuity in all interactions
- Ensures ethnic, spiritual, linguistic, familial and cultural differences are respected
QUALIFICATIONS
Education, Training & Experience
- University degree in health care or business administration (or equivalent combination of education and experience); a Master’s Degree is an asset.
- Quality Improvement training from the Institute for Healthcare Improvement (IHI), IDEAS, Master’s Degree in QI or other equivalent is required; Black Belt certification in LEAN and/or Six Sigma or equivalent is an asset.
- Five to seven years’ experience in QI with a minimum of two years’ experience in a management role
- Regulated Health Care Professional deemed an asset.
- Experience working in the health care environment preferred
- Experience in front line facilitation and coaching of interdisciplinary teams
- Leadership role on QI teams using formal quality improvement methodology and tools such as Model for Improvement (IHI), value stream analysis, documented PDSA cycles, control charts, measurement for QI, spread and sustainability techniques.
- Use of a range of knowledge exchange methods such as communities of practice, workshops, on line collaborative spaces, newsletters
- Patient engagement strategies and developing approaches to improve the patient experience
- Proven ability to establish and maintain strong internal and external relationships
- Demonstrated knowledge of the broader health care system, including acute care sector, primary care, home and community care, and community agencies
Skills and Attributes
- Adept in the use of MS office applications including Visio and Microsoft Project along with expert knowledge of Excel.
- Strong analytical and problem solving skills including statistical analysis
- Knowledge of the use of statistical software applications such as SPSS or Minitab.
- Comfortable accessing databases and manipulating data
- Self-directed with an ability to organize, plan, prioritize and multi-task
- Demonstrated experience and skill in building relationships and in managing a diverse group of stakeholders
- In-depth knowledge of health care system stakeholders
- Demonstrated leadership, planning and communication skills.
- Excellent written communication skills
- Ability to resolve conflicts within a multi-organizational environment.
- Strong facilitation, negotiation and conflict management resolution skills
- Ability to coach and mentor others, excellent training and presentation skills
To apply for this vacancy please submit a resume with covering letter referencing FY1718-154 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca. Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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We are currently recruiting a Project Manager, Strategy Management Office
Competition Number: FY1819-068
Date Posted: June 19, 2018
Date Closed: Posting Until Filled
Portfolio: Health System Strategy, Integration and Planning
Department: Strategy, Integration and Planning
Team: Strategy Management and Planning
Reports To: Manager, Strategy Management Office
Category: Temporary Full-Time until September 8, 2019
Primary Assigned Location: Mississauga – 2655 North Sheridan Way
POSITION SUMMARY
Reporting to the Manager, Strategy Management Office, the Project Manager will support a variety of complex cross-functional projects to advance the Mississauga Halton LHIN’s Strategic Plan. This position will work collaboratively with internal and external stakeholders to facilitate project planning and plan delivery in order to identify dependencies, maximize opportunities for collaboration, support transactional and transformational change management, and minimize risks and issues.
The Project Manager will provide project management expertise and leadership in order to ensure project success. Specifically, the incumbent will develop and implement project workplans (deliverables and timelines); identify risk/challenges and associated mitigation strategies; and conduct regular workplan status reporting to monitor progress and inform decision-making.
DUTIES & RESPONSIBILITIES
Project Management
- Serves as the project lead for complex projects as assigned by senior leadership
- Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives.
- Develops, with key internal and external stakeholders and partners, the project work plan, monitors and controls the work per the project plans.
- Represents the Mississauga Halton Local Health Integration Network (LHIN) with internal and external stakeholders in the course of project work
- Prepares complex project plans, activities, budgets, schedules, project documentation and reports on project status to the project sponsor and stakeholders
- Provides support to senior management/ leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes
- Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work
- Assesses project risks and develops mitigation strategies
- Advises senior management on the viability of existing projects including recommendations on whether to proceed, modify or halt
- Works with Mississauga Halton LHIN staff to ensure projects are clearly outlined and expectations established
- Assigns tasks to subject matter experts and other project resources; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully
- Works with the Project Management Assistant to produce project management materials presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives
- Develops project templates and methodologies for use across the organization
- Handles complex project related problems in an expedient and efficient manner requiring professional judgment and latitude for independent action
- Works with Mississauga Halton LHIN staff to ensure projects are clearly outlined and expectations established
- Develops and delivers presentations using various visual tools (power point, graphics, etc.) to effectively communicate to the client group
- Contributes to a safe and healthy environment by following safe work procedures, reporting injuries, illnesses, and unsafe working conditions affecting Mississauga Halton LHIN employees and patients
Leadership
- Provides ongoing project specific leadership and direction to all project stakeholders including senior leadership, external providers and internal staff/management
- Identifies project budget requirements, prioritizes, and requests resources through project sponsor; reviews and evaluates project results and implements improvement strategies to ensure maximum effectiveness and efficiency of processes
- Supports senior management in all areas by minimizing risks related to project implementation while enhancing service expectations and accountability
Relationship Management
- Works with colleagues on inter- and intra- LHIN committees.
- Develops, fosters, and manages effective business relationships and channels of communication
- Represents the Mississauga Halton LHIN at provincial and local project related planning and implementation tables
- Builds relationships with other LHIN’s to inform project planning and share past project experiences
- Strong relationship management skills, including engaging, communicating with and collaborating with stakeholders, and facilitating groups.
- Professionally represents the employer in conferences and meetings.
- Collaborates with stakeholders in the implementation of organizational plans and programs.
- Employs consensus building skills to ensure the most beneficial outcomes.
- Develops and maintains collaborative relationships at all levels of the organization to ensure the most effective services are provided.
- Demonstrates sensitivity and political acuity in all interactions.
QUALIFICATIONS
Education, Training & Experience
- University degree in Social Sciences, Health Care, Business Administration or related field; a Master’s degree is an asset (or equivalent combination of education and experience);
- Project Management Professional (PMP) designation preferred
- Five (5) to seven (7) years of experience at mid-senior levels at an Ontario health care organization (hospital, LHIN, Community Health Centre, etc.)
- Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach
- Demonstrated knowledge, experience and success in applying quality improvement methodologies is highly desirable
- Strong understanding of the health care system and community sector across the continuum of care
- Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum
- Excellent negotiation, conflict resolution and consensus building skills
- Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration
- Knowledge of project management tools and techniques
- Good knowledge of budget planning, resource allocation, financial monitoring and reporting
To apply for this vacancy please submit a resume with covering letter referencing FY1819-068 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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We are currently recruiting a Project Manager, Strategy Management Office
Competition Number: FY1819-067
Date Posted: June 19, 2018
Date Closed: Posting Until Filled
Portfolio: Health System Strategy, Integration and Planning
Department: Strategy, Integration and Planning
Team: Strategy Management and Planning
Reports To: Manager, Strategy Management Office
Category: Permanent Full-Time
Primary Assigned Location: Mississauga – 2655 North Sheridan Way
POSITION SUMMARY
Reporting to the Manager, Strategy Management Office, the Project Manager will support a variety of complex cross-functional projects to advance the Mississauga Halton LHIN’s Strategic Plan. This position will work collaboratively with internal and external stakeholders to facilitate project planning and plan delivery in order to identify dependencies, maximize opportunities for collaboration, support transactional and transformational change management, and minimize risks and issues.
The Project Manager will provide project management expertise and leadership in order to ensure project success. Specifically, the incumbent will develop and implement project workplans (deliverables and timelines); identify risk/challenges and associated mitigation strategies; and conduct regular workplan status reporting to monitor progress and inform decision-making.
DUTIES & RESPONSIBILITIES
Project Management
- Serves as the project lead for complex projects as assigned by senior leadership
- Creates and controls all project management artifacts needed to effectively strategize, plan and execute on project objectives.
- Develops, with key internal and external stakeholders and partners, the project work plan, monitors and controls the work per the project plans.
- Represents the Mississauga Halton Local Health Integration Network (LHIN) with internal and external stakeholders in the course of project work
- Prepares complex project plans, activities, budgets, schedules, project documentation and reports on project status to the project sponsor and stakeholders
- Provides support to senior management/ leadership on prioritizing projects based on risks, resources and potential for quality improvement to assist with the operational planning processes
- Facilitates the development of new business processes with subject matter experts and frontline staff as it relates to project work
- Assesses project risks and develops mitigation strategies
- Advises senior management on the viability of existing projects including recommendations on whether to proceed, modify or halt
- Works with Mississauga Halton LHIN staff to ensure projects are clearly outlined and expectations established
- Assigns tasks to subject matter experts and other project resources; monitors their work and provides assistance as required to ensure work is completed on time and the project is delivered successfully
- Works with the Project Management Assistant to produce project management materials presentations, graphics, and other visuals to interpret and illustrate key management concepts/initiatives
- Develops project templates and methodologies for use across the organization
- Handles complex project related problems in an expedient and efficient manner requiring professional judgment and latitude for independent action
- Works with Mississauga Halton LHIN staff to ensure projects are clearly outlined and expectations established
- Develops and delivers presentations using various visual tools (power point, graphics, etc.) to effectively communicate to the client group
- Contributes to a safe and healthy environment by following safe work procedures, reporting injuries, illnesses, and unsafe working conditions affecting Mississauga Halton LHIN employees and patients
Leadership
- Provides ongoing project specific leadership and direction to all project stakeholders including senior leadership, external providers and internal staff/management
- Identifies project budget requirements, prioritizes, and requests resources through project sponsor; reviews and evaluates project results and implements improvement strategies to ensure maximum effectiveness and efficiency of processes
- Supports senior management in all areas by minimizing risks related to project implementation while enhancing service expectations and accountability
Relationship Management
- Works with colleagues on inter- and intra- LHIN committees.
- Develops, fosters, and manages effective business relationships and channels of communication
- Represents the Mississauga Halton LHIN at provincial and local project related planning and implementation tables
- Builds relationships with other LHIN’s to inform project planning and share past project experiences
- Strong relationship management skills, including engaging, communicating with and collaborating with stakeholders, and facilitating groups.
- Professionally represents the employer in conferences and meetings.
- Collaborates with stakeholders in the implementation of organizational plans and programs.
- Employs consensus building skills to ensure the most beneficial outcomes.
- Develops and maintains collaborative relationships at all levels of the organization to ensure the most effective services are provided.
- Demonstrates sensitivity and political acuity in all interactions.
QUALIFICATIONS
Education, Training & Experience
- University degree in Social Sciences, Health Care, Business Administration or related field; a Master’s degree is an asset (or equivalent combination of education and experience);
- Project Management Professional (PMP) designation preferred
- Five (5) to seven (7) years of experience at mid-senior levels at an Ontario health care organization (hospital, LHIN, Community Health Centre, etc.)
- Exceptional project management skills to effectively lead a project team to achieve critical project milestones using a formal project management approach
- Demonstrated knowledge, experience and success in applying quality improvement methodologies is highly desirable
- Strong understanding of the health care system and community sector across the continuum of care
- Superior communication, interpersonal and facilitation skills to work with a variety of stakeholders and senior leaders across the health continuum
- Excellent negotiation, conflict resolution and consensus building skills
- Demonstrated ability to build and sustain excellent partner relationships and enable voluntary collaboration
- Knowledge of project management tools and techniques
- Good knowledge of budget planning, resource allocation, financial monitoring and reporting
To apply for this vacancy please submit a resume with covering letter referencing FY1819-067 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
