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Reporting to the Director People Development & Engagement, the Learning Solutions Specialist (LSS) is responsible for providing learning solutions that drive performance excellence at the Mississauga Halton LHIN. The LSS will facilitate formal classroom training for new and existing employees, provide subject matter expertise at a project level, design and deliver learning solutions, support new hires to successfully onboard (including performance coaching and support post training) and conduct performance audits to proactively identify learning needs and solutions.
We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
We are currently recruiting a Learning Solutions Specialist:
Competition Number: FY1819-015
Portfolio: Quality and People
Department: People Development and Engagement
Reports To: Director, People Development and Engagement
Category: Permanent Full Time
Primary Assigned Location: Etobicoke Site, 401 The West Mall
KEY ACCOUNTABILITIES
- Plans, delivers, and evaluates all learning sessions, workshops and presentations to ensure the delivery is aligned with identified learning objectives
- Creates supporting learning materials (job aides, guides etc.)
- Partners with client groups to understand their needs and recommend viable solutions
- Maintains existing curriculum for accuracy and relevancy
- Tailors and supports educational program for individuals returning to work and transferring internally
- Coordinates and facilitates interRAI competency training and annual testing
- Assists with projects, new initiatives, questionnaires and measurement tools as they relate to the education and learning initiatives
- Establishes linkages with other LHINs to facilitate joint educational initiatives
- Participates in Corporate Educational Planning
- Supports any required learning stemming from Mississauga Halton LHIN new programs, strategic directives and/ Ministry of Health and Long Term Care (MOHLTC)/OALHIN initiatives
- Monitors client facing new hire performance 30 days post new hire training and offers supportive coaching and learning support
- Coaches and/or mentors staff (unionized and non-unionized) through formal and informal mentoring programs
- Coaches and/or mentors new managers during their onboarding process
- Conducts audits of Resident Assessment Instrument (interRAI) and Client Health Related Information System (CHRIS) and provides feedback and coaching to client facing employees
- Partners with receiving managers so that they can successfully support new hires during their probationary period
QUALIFICATIONS
- Post-secondary education in Adult Education preferred
- Three (3) to five (5) years’ experience in delivering learning solutions, facilitation and/or design in a client centric environment preferred
- Previous experience facilitating the learning of technical learning programs is an asset, ideally within a health care environment
- Knowledge of, and demonstrated experience in Change Management preferred
- Proven excellent presentation and group facilitation skills
- Good knowledge of community resources (e.g. services and programs)
- Understanding of the Mississauga Halton LHIN’s stakeholders, client service delivery frameworks and methods, and overall issues and priorities within the health care sector
- Excellent working knowledge of client database systems
- Successful completion of Resident Assessment Instrument – Home Care (Inter-Rai) competency modules
- Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)F
- Flexible, adaptable and responsive to change
- Self-directed with the ability to work independently
- Excellent and detailed documentation skills
- Demonstrated critical thinking
- Highly detail oriented
- Excellent written and verbal communication skills
- Strong negotiation, problem solving, effective listening and facilitation skills
- Ability to communicate in French or another language an asset
To apply for this vacancy please submit a resume with covering letter referencing FY1819-015 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted. To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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We are currently seeking an ADMINISTRATIVE ASSISTANT
Competition Number: FY1718-245
Date Posted: March 23, 2018
Date Closed: Until Filled
Start Date: Immediately
Department: Regional Programs – Mental Health and Addictions
Category: Permanent Full-time
Primary Location: Mississauga Site – 2655 North Sheridan Way, Ste 140
POSITION OUTLINE
Reporting to the Director, Regional Programs, the Administrative Assistant provides administrative support to ensure the efficient implementation and day-to-day operation of the Regional Programs – Mental Health & Addictions Team at the Mississauga Halton Local Health Integration Network (LHIN). The areas of responsibility required by this role involve coordinating calendars, recording meeting minutes, organizing manual and electronic files, managing data entry, and supporting business requirements to ensure that all team members function in the most effective manner.
DUTIES & RESPONSIBILITIES
- Prepares documents as required using word processing, presentation, spreadsheets, database, and related computer software
- Prepares, proofreads, and sends letters, reports, minutes and other material as assigned; prepares correspondence for approval by the Director as directed
- Maintains files and confidential records to ensure corporate compliance
- Performs duties to support work of the Director and of the department including committees, special projects, data collection, etc.
- Prioritizes and manages calendars upon request, and resolves scheduling conflicts as necessary based on changing needs and priorities
- Coordinates meetings as directed; prepares and circulates agendas, minutes and support materials for meetings
- Coordinates workshops and/or events, including booking meetings, invitations, agenda preparation, teleconference support, catering services, location set up and clean up, ensuring all corporate policies are adhered to in regard to catering requests and other applicable miscellaneous requests
- Handles logistics, travel arrangements, and accommodations for events, seminars, meetings, and other Director/ Manager engagements and prepares monthly travel expense claims
- Receives, reviews and prioritizes incoming mail, referring materials to appropriate teams for action as appropriate and follows up on outstanding items
- Interacts with contacts to seek and provide information and materials as directed
- Liaises with other Administrative/Executive Assistants as necessary to resolve administrative issues/concerns/departmental matters to ensure the smooth running of the department
- Acts as a liaison with counterparts across the Local Health Integration Network (LHIN) on matters involving committees the Director/ Manager/ team chairs or participates on
- Edits and maintains the internet/intranet for the department
- Inputs, updates or collates data for the departments statistical reporting
- Perform routine office duties such as filing, photocopying, faxing, mail, courier, and supplies ordering
- Provide backup support to the other administrative staff as required and phone coverage back-up for reception
QUALIFICATIONS
- Post-secondary Certificate or Diploma in Business/Administration/Secretarial Program, general administration or related field (or equivalent combination of education and experience)
- Two (2) to three (3) years’ experience providing administrative support to formal leaders (e.g., knowledge of the formal and informal protocols and methods of supporting senior-level staff)
- In-depth ability in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)
- Demonstrated experience with administrative procedures, processes and standards
- Demonstrated ability to integrate information from a variety of sources into effective briefing material, reports and summaries
- Excellent customer service skills
- Professional and thorough written and verbal communication skills
- Flexible, adaptable and responsive to change
- Detail orientated, well organized and able to manage time and multi-task to accomplish a variety of tasks, sometimes with conflicting priorities and timelines
- Ability to handle sensitive and confidential information in a discreet and professional manner when discussing issues with other LHIN divisional staff or external clients
- Basic project management skills
- Ability to communicate in French or another language an asset
To apply for this vacancy please submit a resume with covering letter referencing competition #FY1718-245 via the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca. Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
We are currently recruiting an Application Analyst
Competition #: FY1718-201
Portfolio: Finance and Corporate Services
Department: Information Management & Information Technology
Team: Information Management
Reports to: Manager, Information Management
Category: Permanent Full-time
Current primary assigned location: 401 The West Mall, Etobicoke
POSITION OUTLINE
Reporting to the Manager, Information Management, the Application Analyst participates in the planning, development, deployment and on-going maintenance of system applications, databases, data and information retrieval from Mississauga Halton Local Health Integration Network (LHIN) information systems, through all stages of the Systems Development Life Cycle (SDLC) and provides technical guidance on new technologies adoption.
DUTIES & RESPONSIBILITIES
Technical Responsibilities
- Identifies needs, recommends, supports and facilitates the implementation of related change to improve client care and business operations
- Collaborates with user groups to further develop information systems (IS) solutions with a global proactive approach
- Develops, when required, software Windows and Web applications utilizing technology compliant with Mississauga HaltonLHIN and Health Shared Services Ontario (HSSO) standards
- Ensures that system modules are developed, revised, thoroughly tested, and implemented in conjunction with user requirements
- Analyzes, designs (including options), estimates and makes recommendations, using the Software Development Life Cycle (SDLC) methodology:
- Identifying needs / opportunities with the customer
- Analysis, design and estimate through customer negotiation and agreement
- Solution creation inclusive of user manuals and training
- Unit / System testing within IS
- Support User Acceptance Testing
- Coordinate move to production environment
- Conduct post implementation review
- Utilizes time / project management techniques / tools to emphasize proactive planning and monitoring of assignments through to successful completion with WIN/WIN results for both the customer and information system
- Develops and delivers reports, outside the scope of Decision Support, as requested by the user areas and duly approved following prescribed methodologies
- Proposes, prepares and oversees system enhancements, utilizing formal systems analysis techniques, to ensure improvements in process, technology or business needs
- Maintains and administers systems ensuring business continuity, data integrity and policies necessary for the organizational decision making process
- Achieves smooth transfer to the customer for user acceptance testing inclusive of the user manuals; including the resolution of agreed upon problems through the Systems Development Life-Cycle (SDLC) approach
- Understands all related applications that are running on the computers
- Works in partnership with the Learning & Organizational Development team to providing technical and functional knowledge to support training for staff and/or key-trainers using the related system(s)
- Functions as a resource to users in troubleshooting, training, researching, evaluating and recommending software applications and integrated solutions when necessary, including liaison with external personnel or organizations to effect these solutions
- Is informed and knowledgeable of all interfaces and any changes to their respective modules
- Looks for opportunities to improve levels of service recognizing the needs and expectations of our client
QUALIFICATIONS
Education, Training & Experience
- University degree in Computer Science, Information Technology, Information Science (or equivalent combination of education and experience)
- Minimum of three (3) years of experience developing rich (Win32 or Win64) and web applications using current technology, e.g., .NET framework (ASP.NET, C#, VB.NET, etc.), HTML, XML, VB Scripts, Java Script, AJAX, PHP
- Knowledge of tools, techniques, measures and systems for developing and monitoring information systems, including SDLC frameworks
- Good understanding of the impact of information systems on client service delivery and how it can be used to support case management
- Knowledge of security and data privacy legislation, requirements and practices
- Is current with the latest technology developments within and outside the healthcare sector
- Proven experience working with relational database systems such as MS-SQL Server, MySQL, etc., being able to write and modify Transact-SQL queries, Stored Procedures and Views
- Proven experience working with SharePoint, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS)
Skills and Attributes
- Solid capability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)
- Understanding and commitment to quality service and best practice
- Flexible, adaptable and responsive to change
- Good customer service skills
To apply for this vacancy please submit a resume with covering letter referencing FY1718-203 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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We are currently recruiting a Manager, Sub Region Planning & Integration
Competition Number: FY1819-014
Date Posted: April 18, 2018
Date Closed: Until Filled
Portfolio: Health System Strategy, Integration and Planning
Department: Strategy, Integration and Planning
Team: Health System Planning, Integration and Development
Reports To: Director, Strategy, Integration & Planning
Category: Permanent Full-Time
Primary Assigned Location: Mississauga – 2655 North Sheridan Way
POSITION SUMMARY
Reporting to the Director, Strategy, Integration & Planning, the Manager, Sub Region Planning, and Integration provides leadership and oversight to a team of strategy and planning professionals that provide health system planning to support all portfolios and work together to effectively integrate and align the implementation of transformational strategic initiatives in support of a patient-centered health system within the region. This position provides oversight to the planning and integration processes that support the implementation of a local integrated health system, including the development of Integrated Health Service Plan (IHSP), the strategy, planning and implementation of Health Links/sub-region initiatives, and ensuring appropriate resourcing across portfolios and internal/external alignment. This position develops and implements portfolio and project management best practice, inclusive of practices, tools, processes and methodologies to support planning of strategic projects.
DUTIES & RESPONSIBILITIES
Health System Planning, Integration and Development
- Supports and/or leads priority planning and integration efforts in collaboration with internal and external stakeholders in support of the development of a high performing, local integrated health system.
- Partners and works closely with Clinical, Home and Community Care and Regional Programs portfolios and system partners to ensure alignment and linkages across sub-regions, regional programming and local planning; engages support portfolios to ensure appropriate resourcing and internal/external alignment.
- Supports environmental scans of the MH LHIN resulting in an assessment of external environmental factors that impact the LHIN to inform the development of Integrated Health Service Plan (IHSP).
- Embeds a health equity and patient-family lens throughout all planning and development activities.
- Engages with French Language Services, Indigenous and Health Equity lead, to identify and maintain awareness of marginalized populations and their respective challenges. Incorporates into health system planning, integration and development activities.
- Identifies planning and development opportunities for the MH LHIN through a solid awareness and understanding not only of local needs but also innovative best practice strategies/approaches utilized in other jurisdictions.
- Employs project management best practices and ensures knowledge transfer of the same throughout the team.
- Develops and strengthens effective collaboration and relationships with LHIN –funded Health Service Providers (HSPs) and system partners, including non-traditional and cross-sectoral stakeholders.
- Establishes and strengthens cross-sector partnerships to develop shared goals in support of positive outcomes.
- Consults with LHIN teams to understand information requirements and determine the best data sources and analysis to support planning, decision-making, capacity planning, performance improvement.
- Works with LHIN colleagues and system partners to identify and develop opportunities that promote integration and seamless healthcare delivery for patients, and which transform the regional health system.
- Provides oversight and/or leads tests of change, evaluations and designated initiatives and innovations that have been identified as high impact opportunities for scoping and development.
- Collaborates closely with portfolio leadership and teams to transition planning and development initiatives to operational/implementation phase appropriately under Regional Programs, HCC and Clinical as the initiative moves to sustainability phase.
Health Link/Sub-Region Planning and Development
- Provides leadership to the strategic development, implementation, evaluation and integration of identified Health Links/sub-region initiatives with broad community engagement.
- Provides oversight to the development of the Health System Planning, Integration and Development Team and associated workplan, leveraging the learning from local, regional and provincial Health Link/sub-region activities to build community capacity as the team:
- Supports Home and Community Care, Clinical portfolios and community stakeholders on capacity-development initiatives to improve patient outcomes and experience, and develop the region’s system of care for patients with complex needs.
- Identifies opportunities to align and leverage LHIN, and regional initiatives, and facilitates linking, expanding, or enhancing existing initiatives that align with the development of a system of care for complex patients.
- Works with community partners to develop and implement the annual work plan.
- Works with HCC and Clinical and community partners to identify key opportunities for expanded integration of Home and Community Care and primary care engagement efforts into sub-regions.
- Ensures strong engagement of key stakeholders at key decision points across all program components; reports on progress to committees/subgroups, linking information between committees to facilitate informed decision-making; receives, provides and acts upon strategic advice and guidance that will enhance the success of Health Links/sub-region efforts.
- Identifies gaps and opportunities through high-quality planning, research and analysis of data, and proposes recommendations for action.
- Partners with Decision Support to monitor, review and analyze performance indicators in targeted HQO program areas with follow through to Health Link/sub-region leads (HCC and Clinical Leads), and other stakeholders, making changes in the Health Links regional strategy as required
- Takes the leadership role and/or participates on organizational and system-level committees related to new or enhanced program components/initiatives.
Quality Improvement Application
- In collaboration with the Quality Team, identifies and supports the most appropriate Quality Improvement Framework for Health Links/sub-regions to implement quality improvement principles, methodologies and tools in support of priorities, coaching team members and ensuring a QI lens within the integrated workplan comprised of local and regional initiatives. (These can include but are not limited to Plan, Do, Study, Act (PDSA) or Rapid Cycle Improvement model, Experience Based Design, LEAN methodology and Six Sigma methodology.)
- Contributes to the development of customized tools and products to translate knowledge to practice, collaborating with cross-departmental colleagues to support evidence based content development
- Works with Health System Planning, Integration and Development Team and community partner organizations in building their capacity to implement QI within measurement and change management projects, to ensure effective performance and organizational success.
- Supports definition of key QI goals and metrics and help implement QI principles and methods within performance tracking and reporting, including coordinating data management (development, tracking, analysis and report development).
- Supports engagement of patients, caregivers and stakeholders, either through interviews or focus groups, in an effort to better understand the experiences of both patients and care givers.
- Liaise with Health Quality Ontario (HQO) for Health Links/sub-regions
Leadership
- Leads a team comprised of performance management consultants and project managers, establishing a positive culture in which innovation, strategy expertise and “leadership at all levels” are recognized within all team members and have expression.
- Supports the Strategy Management Office team to participate in the development and successful implementation of annual priorities in alignment with the organizational priorities, and to implement and monitor tools and processes that enable the delivery of high quality and safe services.
- Reviews, assesses and/or recommends policy, procedures and/or programs that best meet the needs of the organization
- Provides advice on departmental issues and challenges to both senior management and/or Mississauga Halton LHIN employees
- Provides leadership to designated work groups, programs and/or committees as required, within the Mississauga Halton LHIN organization and with health system partners.
- Takes all reasonable precautions for the protection of workers and abides by all other supervisory level duties in accordance with the Occupational Health & Safety Act
- Strives to meet or exceed all accountabilities in the Operational Leadership Role Map®
- Demonstrates capabilities aligned with the LEADS in a Caring Environment Leadership Development Framework
- At the request of the Director, serves as Acting Director during Director’s planned absences
Relationship Management
- Strong relationship management skills, including engaging, communicating with and collaborating with internal stakeholders and health system partners
- Establishes informal leadership and strategy management expertise within Mississauga Halton LHIN, for the purpose of knowledge transfer, coaching on best practices and an integrated approach/alignment.
- Represents Mississauga Halton LHIN in conferences and meetings
- Collaborates with stakeholders in the implementation of initiatives, plans and programs
- Employs consensus building skills to ensure the most beneficial outcomes to the department
- Develops and maintains collaborative relationships at all levels of the organization to ensure the most effective services are provided
- Models and coaches to sensitivity and political acuity in all interactions
Management of Human Resources
- Cultivates an environment that retains and attracts exceptional people and that supports life-long learning
- Provides leadership to all team members and manages in a manner that motivates, guides and directs employees to the realization of Mississauga Halton LHIN values, objectives and performance expectations; maintains a work environment that promotes participation, team work and positive employee relations
- Oversees staff orientation, learning and development plans and ensures accordance to Mississauga Halton LHIN policy, procedure and guidelines and that the team member has the requisite knowledge to undertake their specific duties
- Oversees timely recruitment, performance evaluation, coaching, discipline and termination where necessary are according to Human Resources policy and within the context of collective agreement(s)
- Empowers team members to harness their leadership potential and develop their expertise
- Recognizes innovation, results and excellence in their team members
- Manages the effective and efficient distribution and utilization of team members based on the established productivity levels, team goals and guidelines
- Leads regular team meetings to set goals and monitor department performance and engages the team in successful accomplishment of goals
- Holds people accountable to standards of performance including conducting annual performance appraisals that support staff in establishing and attaining performance goals
- Manages attendance according to policy
QUALIFICATIONS
Education, Training & Experience:
- University degree in Social Sciences, Health Care, Business Administration or related field; a Master’s degree is an asset
- Five (5) to seven (7) years healthcare and/or quality improvement related experience; with minimum two (2) years of experience in a management role (or an equivalent combination of education and experience)
- Three (3) years of experience in the direct application of strategic planning, health program development, quality improvement principles, methodologies and tools, with experience in project management, change management and stakeholder management
- Experience and working knowledge planning and implementing strategic initiatives in community and health care environments
- Experience in stakeholder management, partnership and relationship building skills to initiate and nurture strong working relationships
- Experience in the development and roll out of new methods, approaches or procedures/change management
- Experience in regional program design, development and evaluation, regional program implementation, health system planning and project management
- Excellent organizational, negotiating, and problem solving skills
To apply for this vacancy please submit a resume with covering letter referencing competition #FY1819-014 via the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca. Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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JOB TITLE: Palliative Care Clinical Co-Lead (non-physician)
START DATE: June 2018
TERM AND TIME COMMITMENT: 3 Years and 7.5 hours per week
REPORTS TO: Vice President, Clinical- Toronto Central LHIN & Regional Vice President, Toronto Region Cancer Program
DEPARTMENT: Home and Community Care
LOCATION: Toronto Central LHIN
In 2017, the Toronto Central Local Health Integration Network (LHIN) and the Toronto Regional Cancer Program created a new local Palliative Care Network to provide leadership and structure to facilitate the development of a comprehensive, integrated and coordinated system of palliative care for our patients and their families.
The Toronto Central Palliative Care Network (TCPCN) supports the provincial vision for palliative care as outlined in the Declaration of Partnership and provides advice on planning, oversight and leadership for the Network activities. TCPCN works closely with the Ontario Palliative Care Network (OPCN), which is a partnership of community stakeholders, health service providers and health systems planners who are developing a coordinated, standardized approach for delivering palliative care services in the province.
POSITION SUMMARY
The work of the TCPCN is supported by two Clinical Co-Leads (one physician and one non-physician role) who work collaboratively in a co-leadership model.
One non-physician lead is being sought to provide leadership and to collaborate with local partners to improve palliative care across all patient populations in the Toronto Central LHIN.
Applications are being sought from palliative care clinicians including, nurses and other allied health service providers. The Co-Lead will collaborate with local partners to improve palliative care across all patient populations, illness trajectories and health care settings.
The Palliative Care Clinical Co-Lead will report to the LHIN Vice President, Clinical and the Regional Cancer Program Regional Vice President. Together, with the Toronto Central LHIN’s Regional Palliative Care Network Director, the Co-Leads will work to achieve regional deliverables.
MAJOR RESPONSIBILITIES:
- Provide strong, visionary clinical leadership at the regional level as a recognized leader in palliative care, demonstrating in-depth knowledge of clinical and system level issues
- Work in close partnership with their Clinical Co-Lead counterpart and the TCPCN Director to achieve regional deliverables outlined in the regional work plan. This includes, but is not limited to:
- Supporting regional palliative care service planning
- Championing key quality improvement initiatives across the region
- Contributing to analysis of regional data and performance measurement
- Work collaboratively with provincial colleagues (Regional Clinical Co-Leads, Provincial Clinical Co-Leads) to align priorities, accountabilities and deliverables at both the provincial and regional levels and ensure consistency among regions
- Facilitate in partnership with regional stakeholders, the development of annual palliative care education plans. This will include building health service provider skills to increase primary-level palliative care at the local level
- Facilitate knowledge transfer of provincial palliative care initiatives and strategies to stakeholders throughout the LHIN and act as a voice of the Toronto Central Region at provincial tables
- Participate in regional and provincial committees as required
KNOWLEDGE AND SKILLS:
Education:
- Non-Physician Clinical Co-Lead: A registered health professional such as a nurse or other health service provider with extensive palliative care experience and who is a recognized leader in palliative care
Experience:
- Experience in a senior leadership role focused on quality and system improvements
- Proven track record of clinical leadership within health care and/or academic institutions
- In-depth knowledge of clinical, administrative and system issues with respect to palliative care
- Aptitude for systems thinking, ability to analyze information and to make sound decisions
- Excellent interpersonal skills and ability to build consensus and ability to work with and lead a diverse group of stakeholders
- An in-depth knowledge of the Ontario health care system and stakeholders involved in the provision of palliative care
- Strong professional presence and ability to present to large and small audiences in a concise, articulate and dynamic fashion as well as good writing skills
- Demonstrated commitment to person centred care and public accountability
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please apply online before May 9th, 2018 at www.lhinjobs.ca or for any inquiries contact Rose Cook at Rose.Cook@tc.lhins.on.ca or (416) 217-3820, Extension 3216.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
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POSITION OUTLINE:
The Central West Local Health Integration Network (LHIN) is looking for a college or university student to join the Communications Team for a summer placement as Communications and Digital Media Coordinator.
Reporting to the Director, Communications, and with mentorship provided by the Assistant Manager, Marketing and Communications, the successful candidate will support the development of internal and external communication plans and materials to help build awareness of the Central West LHIN brand. This includes, but is not limited to, promotional information, internal memos, social media, website and Intranet content. The successful candidate will also support the launch of the organization on Facebook and be involved in planning LHIN events with a broad range of stakeholders.
The successful candidate will be a self-starter who can work well independently and in a group, is highly organized and results-driven with the ability to tell compelling stories visually and through the written word. Experience articulating a brand story is a must. They will also have experience in concept development, knowledge of industry software and applications. The successful candidate will also thrive on creativity, teamwork, and is excited to work with a high-functioning team.
If you are a college or university student that wants to work in a dynamic, fast-paced environment and has an interest in learning about the health care sector – we want to hear from you!
QUALIFICATIONS:
Education
Enrolled in a post-secondary program in journalism or public relations or relevant discipline. Additional experience in industry, preferably a health care setting, is preferred.
Qualifications, Experience and Skills
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Communication and creative skills – Impeccable writing skills; ability to think “outside the box”
- Interpersonal skills – Exceptional listening skills and a team player with an ability to collaborate
- Professionalism – Self-motivated individual, with a high level of time management and organizational skills
- Organization and time management skills – Strong attention to detail; an ability to see a project through from start to finish; ability to manage multiple projects simultaneously
- Adaptability – Ability to pivot priorities and remain flexible with changing priorities
- Professionalism – Demonstrated integrity, sound judgement
- Digital expertise – Demonstrated experience in digital marketing and social media platforms, including experience in online community management
- Deadline oriented – Ability to work within tight deadlines in a team environment
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Who We Are:
A mosaic of geographic and cultural diversity, and home to one of the fastest growing and aging populations in the province, the Central West LHIN plans, integrates, funds and monitors the local health care system. The Central West LHIN is also responsible for the planning and delivery of home and community care services within its regional boundaries. Learn more at www.centralwestlhin.on.ca.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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We are currently recruiting for Temporary Full-time Care Coordinator opportunities at the Oakville Trafalgar Memorial Hospital site. Please note that all external Care Coordinator new hires must be able to attend a 6 week full-time orientation session starting May 28, 2018.
We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
Care Coordinator Position Outline:
- Assessing, planning, coordinating, implementing and reviewing patient needs and services to ensure they follow Ministry of Health legislation and the LHIN Home and Community Care policies and procedures
- Providing patients with information on the LHIN Home and Community Care and other health and social services and provide consultation and guidance in terms of being a single point of access for patients to navigate the support systems
- Respond to inquiries and requests for service in accordance with patient care needs, identified risk factors and urgency of services
- Assess patient's potential for health and wellbeing, and determine eligibility for funded services or placement into long term care home
- Develop and implement a care plan that reflects the patients' assessed needs and goals within resource parameters
- Monitor and reassess, and provide discharge services when appropriate
Care Coordinator Qualifications:
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
- A member in good standing with the applicable regulatory body: College of Nurses of Ontario; College of Physiotherapists of Ontario; College of Occupational Therapists of Ontario; College of Audiologists and Speech Language Pathologists of Ontario; Ontario College of Social Workers and Social Services Workers
- A University degree preferred; an equivalent combination of education and experience may be considered
- Minimum two years recent experience in community health or a related field; if social worker, medical social work experience required
- Knowledge of community resources
- Computer literacy and keyboarding skills required
- Valid driver’s license and access to a reliable motor vehicle essential
- Automobile insurance that covers driving for business purposes and a minimum liability of $1,000,000 required
- Ability to communicate in French or other languages an asset
Thank you for your interest in joining our exceptional team at Mississauga Halton LHIN!
To apply for this vacancy please submit a resume with covering letter at lhinjobs.ca. Please note that only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted. To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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**Talent Pool – Various future temporary, part-time and full-time opportunities in community, hospital and Initial Care Team.
***Fluency in the French Language is highly desired
Team Assistant
Bring your healthcare administrative support experience to this role as a Team Assistant for the Central West Local Health Integration Network (LHIN).
Reporting to the Manager – Home and Community Care, the TEAM ASSISTANT will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.
Responsibilities include:
- Process new referrals, orders for services, supplies and equipment
- Process and assist with management of confidential records for clients on admission and until discharge
- Enter, update and maintain high volume of client data into electronic database
- Provide administrative support services for case managers
- Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
- Maintain client information database
- Provide back-up support to other positions as assigned
- Provide switchboard relief as required
- Perform other duties as assigned.
LOCATION: Brampton, Ontario
ESSENTIAL QUALIFICATIONS
- Minimum Secondary School Graduate
- Minimum two years office experience
- Advanced keyboarding skills
- Proficiency with database software, Microsoft Word and Excel
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multitasking skills with ability to meet production and service standards
- Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy
- Very good communications skills, both oral and written
ASSETS
- Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
- French language is strongly recommended
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton,
North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience
for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our
organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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We are amid a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton Local Health Integration Network (LHIN) is pivotal in this process. Entrusted through our provincial mandate to plan, fund, integrate and deliver health care across our region, we are finding better ways to provide services to the 1.2 million people in our communities through the stewardship of approximately $1.6 billion of public funds allocated to our health service providers and the delivery of high quality home and community care.
If you would like to make a fundamental difference, we invite you to bring your passion and knowledge to the Mississauga Halton LHIN. Join our dynamic team transforming the local health care system.
We are currently recruiting a Communications Strategist
Competition Number: FY1718-162
Date Posted: March 2, 2018
Date Closed: Until filled
Portfolio: Health System Strategy, Integration and Planning
Department: Communications and Engagement
Team: Communications and Engagement
Reports To: Manager, Strategic Communications and Partner Relations
Category: Permanent Full-Time
Primary Assigned Location: Etobicoke – 401 The West Mall, Etobicoke
POSITION SUMMARY
Reporting to the Manager, Strategic Communications and Partner Relations, the Communications Strategist is responsible for providing strategic communications support for organizational work including developing and delivering communications coaching to senior leadership and staff, as well as to system partners within the Mississauga Halton LHIN.
DUTIES & RESPONSIBILITIES
Communications and Counsel
- Works in partnership with Mississauga Halton LHIN portfolios and teams to develop communications strategies and materials in support of Mississauga Halton LHIN strategic work
- Helps internal stakeholders with communications planning and support for writing or editing needs as appropriate Ensures communications are consistent with Mississauga Halton LHIN key organizational messages and visual identity guidelines
- Develops communication collateral materials to highlight Mississauga Halton LHIN programs and initiatives
- Liaises with the Mississauga Halton LHIN portfolios and relevant teams, executives and senior leaders to deliver consistent communications content and strategy to internal and external stakeholders, including health system partners, service providers, hospitals, primary care and community agencies
- Liaises and engages with external partners and audiences in the development of communications strategy, materials and activities
- Research and writes a variety of communications materials that support Mississauga Halton LHIN communication strategy including presentations, newsletters, videos, brochures, letters, memos, bulletins, web content, scripts/speaking points, advertisements and reports as required
- Develops and provides communications materials for other priority projects as assigned
- Supports large-scale engagements, media events, and campaigns
- Other duties as assigned.
QUALIFICATIONS
Education, Training & Experience
- University degree or diploma in Communications, Journalism or Public Affairs (or equivalent combination of education and experience)
- Accredited Business Communicator (ABC) designation from International Association of Business Communicators or Accredited in Public Relations (APR) from Canadian Public Relations Society an asset
- Minimum three (3) to five (5) years related experience in developing and implementing communications tactics; experience must include communications advice
- Excellent knowledge of current communication theories, disciplines, techniques, best practices and planning methods
- Excellent knowledge of and experience with digital communications including social media outreach and content creation
- Excellent knowledge of project management
- Experience with public engagement and facilitation an asset
- Proficient in Microsoft Office applications and SharePoint
- Design expertise is considered an asset
To apply for this vacancy please submit a resume with covering letter referencing competition #FY1718-162 via the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca. Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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The Mississauga Halton Local Health Integration Network (LHIN), is one of 14 local organizations that have been created in Ontario to plan, coordinate and fund local health services, including hospitals, community care, long-term care homes, community support service agencies, and mental health and addictions agencies. The Mississauga Halton LHIN is home to more than one million people and its office is located in Oakville, Ontario.
Committed to lead health system coordination and integration for our communities our vision is to move towards a seamless health system promoting optimal health and delivering high quality care when and where needed. If you are interested in being part of a dynamic team at the Mississauga Halton LHIN, consider the following:
We are recruiting a Rapid Response Nurse – Home and Community Care
Competition #: FY1819-011
Date Posted: April 13, 2018
Date Closed: Until Filled
Start Date: Immediately
Reports to: Manager, Home & Community Care
Job Rate: CUPE Salary Band 5: $37.29 to $43.39 per hour
Category: Temporary Full-time
Team: RRN
Current primary assigned location: 611 Holly Ave, Milton
POSITION OUTLINE:
The Rapid Response Nursing (RRN) Program ensures effective transition from acute to home care for complex/high risk/high utilization individuals. Through early involvement with these patients - the first in-home nursing visit within 24 hours from hospital discharge – the RRN program provides timely and effective rapid response home care while ensuring communication with, and linkage to, primary care is well-established. The RRN will confirm the patient hospital discharge care plan, communicate the importance of primary care to avoid re-hospitalization and perform medication reconciliation for the patient.
The Rapid Response Nursing (RRN) Program ensures effective transition from acute to home care for complex/high risk/high utilization individuals. Through early involvement with these patients - the first in-home nursing visit within 24 hours from hospital discharge – the RRN program provides timely and effective rapid response home care while ensuring communication with, and linkage to, primary care is well-established. The RRN will confirm the patient hospital discharge care plan, communicate the importance of primary care to avoid re-hospitalization and perform medication reconciliation for the patient.
Qualifications include:
- Registered Nurse in good standing with the College of Nurses of Ontario
- Minimum five (5) years of relevant experience as a Registered Nurse
- Emergency/critical care, medicine/surgical, community nursing and rehab experience an asset
- Working knowledge of community resources and roles of health care professionals
- Working knowledge of the nursing process, the consultation process, program planning and crisis management
- Solid knowledge of health care related legislations and practices
- Knowledge of direct care/case management models used in community health care organizations
- Ability to communicate effectively with patients, their families, and other relevant individuals in order to follow through with care plan directives
- Demonstrated awareness of cultural diversity as well as ability to behave in a discreet and sensitive manner
- Advanced assessment and diagnostic reasoning skills
- Ability to practice independently and interdependently
- Criminal Reference Check and vulnerable sector screening required
- Access to a reliable motor vehicle, valid Driver’s License with appropriate business class liability insurance is required
- Proof of immunization against communicable diseases required
- Ability to communicate in French or another language an asset
To apply for this vacancy please submit a resume with covering letter referencing FY1819-011 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton CCAC is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton CCAC document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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Central LHIN
Supervisor, Access Centre, Information & Referral (12 month contract)
About Us:
The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers, including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.
POSITION SUMMARY
Reporting to the Director, Home and Community Care, Access Centre, this position is responsible for the day-to-day supervision of Access Centre staff on the Information and Referral team and occasional supervision of other office team staff. Key position functions include monitoring and responding to service information; producing, analyzing and communicating system information for stakeholders; participating and leading projects that result in improvements to processes.
QUALIFICATIONS
- Degree in a related health profession (BScN, BScPT, BScOT, MSW, MScSP)
- Certification in a regulated healthcare profession
- Current registration with the appropriate regulating college
- Three years’ experience supervisory/managerial experience preferred
- Significant experience in diverse and unionized community healthcare environments
- Working knowledge of community resources and roles of healthcare professionals.
- Good knowledge of LHIN priorities, policies, practices and service standards
- Good knowledge and understanding of legislation governing healthcare activities
- Knowledge of direct care/care coordination models used in community healthcare organizations
- Supervise a team of staff in delivering quality patient care within the Access Centre
- Experience with team scheduling to ensure staffing is appropriate to meet the ongoing workflow
- Strong knowledge of Access Centre business processes and operating systems
- Effective planning, organizing and evaluation skills to manage the delivery of quality service, provide information reports and take corrective action as required
- Manage complex or difficult patient issues and complaints requiring non-routine resolution
- Work with superiors and colleagues to ensure effective, efficient patient service delivery
- Act as a key resource to all Home and Community Care staff and managers regarding the Access Centre
- Ensure that safe, high quality healthcare and/ or services are always patient centered, driven by information and organized for safety
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve service delivery
- A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and patient care
- Experience with facilitating/presenting to large groups
- Strong collaboration skills to participate on projects and committees with colleagues across the LHIN or local community agencies
- Ability to deliver information effectively in a variety of settings including one-on-one, team meetings, and presentations
- Keeps direct reports informed of key issues and changes which may affect them
- Effective negotiation and conflict resolution skills
- Coaching, mentoring, and counseling skills
- Ability to work independently and collaboratively with all staff
- Regular attendance at work is required
- Must be prepared to travel within the Central LHIN
- Bilingualism (English/French) considered an asset.
There is a requirement for occasional travel to other sites across the Central LHIN. For more information on the Central LHIN, visit centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
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Central LHIN
Contract Services Assistant (12 month contract)
About Us:
The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers, including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.
Reporting to the Director, Contracts & Relationships, this position provides administrative support to the Director and the Contract Services Team. This position includes contract monitoring to ensure that the service provider organizations contracted by the LHIN provide goods and /or services that are compliant with Central LHIN standards and contract obligations. Specific duties include:
- Reviews and prioritizes incoming correspondence (courier, mail, email), including Contract Dept. fax folder (incoming bulk supply orders)
- Responds to inquiries in a timely manner, and refers to other team members as appropriate
- Arranges team meetings, committee meetings, Service Provider meetings, etc. (internal and external) and records and transcribes minutes including preparation and distribution of agendas, handouts, minutes, and other required materials
- Assists with service provider site visit planning, correspondence, document tracking and filing
- Maintains and updates all Service Provider Contact Lists regularly (Management Emergency Contact List, Service Provider Contact List, Outlook Distribution Lists)
- Manages Health Partner Gateway (HPG) System Access process for Service Providers
- Tracks ongoing legislation Service Provider compliance (i.e. AODA, PHIPA)
- Manages calendar and email of Director; scheduling meetings, making adjustments as necessary based on changing needs and priorities
- Books meeting rooms, office equipment, catering service as required and disseminates materials and supplies needed for meetings
- Receives, reviews and prioritizes incoming mail, referring materials to business units for action as appropriate and following up on outstanding items
- Makes travel and accommodation arrangements
- Receives visitors and phone calls from a variety of internal and external sources, handling routine matters on own initiative and referring others to Senior Manager, Director or appropriate business area
- Establishes and maintains appropriate departmental files both electronic and hard copy
- Maintains and updates all Internet and Extranet documents under Contract Services
- Maintains storage and destruction of files in off-site storage and prepares boxes to be sent off-site
- Assists with and/or produces presentations, regular and ad hoc reports, and correspondence using a variety of applications and communication mediums, including Power Point, Excel, Visio, Databases, Multi Media
- Identifies and discusses non-routine items with Director, Contract Services to determine action required and relays instructions to appropriate area
- Ensures appropriate office supplies are stocked and processes on line requisition of office materials as required
- Troubleshoot office equipment and coordinate repairs if needed
- Facilitates orientation of new staff and ensures they have necessary supplies and equipment
- Liaises with other Administrative Assistants and Executive Director’s office as necessary to resolve administrative problems and ensure the smooth running of the department
- Identifies contentious issues which arise, ensuring Director is informed
Position Requirements:
- Ontario Secondary School Diploma
- Undergraduate degree in a Business/Health Discipline/ Social Services or related field is an asset
- Previous experience in an office environment with good understanding of office processes and procedures
- Advanced key-boarding skills and proven proficiency with a variety of software programs in the Microsoft Office Suite
- Ability to use Multi-Media for presentations, connecting to hubs for groups of 2 or more
- Knowledge of the telephone system VOIP for teleconferencing, conferences using telecom, etc.
- Ability to use Ontario Telehealth Network (OTN) equipment
- Ability to navigate and upload documents on LHIN Intranet and Extranet
- General understanding of LHIN business objectives and priorities
- Good knowledge of department objectives and priorities
- Good knowledge of the LHIN administrative practices and procedures
- Knowledge of the LHIN client information system
- Excellent oral and written communication skills with a sound knowledge of the English language to facilitate effective communication with all levels of LHIN staff, Service Providers, and members of the public
- Bilingualism (English/French) is an asset
This position is located at the Central LHIN headquarters in Markham, Ontario. There may be requirement for occasional travel to other sites across the Central LHIN. For more information on the Central LHIN, visit centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
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Reporting to the Director, Quality and Risk, the Quality Improvement Advisor’s role is to foster a culture of quality improvement along with systems and processes that embed patient experience, patient safety, risk and quality improvement in the organization’s strategy and operations. The mandate extends beyond organizational boundaries to contribute to a high performing health system for the residents of the Mississauga Halton region.
The Quality Improvement Advisor combines leadership ability, technical skills and statistical knowledge with the ability to work effectively in teams and in collaboration with colleagues across the health care system. As a key member of the department, the Quality Improvement Advisor is responsible for the effective application and evolution of continuous quality improvement approaches, methods and tools in the Mississauga Halton LHIN.
Competition Number: FY1718-154
Start Date: Immediately
Reports to: Director, Quality and People
Department: Quality and Risk
Category: Permanent Full-time
Primary Location: Etobicoke Office, 401 The West Mall
DUTIES & RESPONSIBILITIES
Quality Improvement / Continuous Improvement
- Advances the continuous improvement of program, organizational and system quality by leading and contributing to quality improvement (QI) projects.
- Increases the capability and capacity for QI in the LHIN organization and across the region.
- Strategically contributes to the identification of organizational improvement priorities based on understanding of core processes, performance against targets, and risk trends.
- Advises and influences the design of Mississauga Halton LHIN’s quality improvement and risk framework and introduces and implements the framework and associated principles, methodology and tools to team members and the organization.
- Leads the Mississauga Halton LHIN’s Accreditation process and the home and community care quality improvement plan (QIP) required by the Ministry of Health and Long-Term Care.
- Mentors and works with the Quality and Risk Consultants in the application of applicable tools for quality improvement e.g. Lean/Six Sigma principles, methodology, and tools.
- Conducts detailed statistical analysis as required.
- Coaches project teams and leaders on the application of QI to foster and sustain a culture of quality improvement
- Leads complex continuous improvement projects that cross multiple departments, functions and may include health system partners, in collaboration with project sponsors in support of organizational priorities.
- Facilitates meetings such as kaizen events, value stream mapping exercises and communicates/synthesizes results and findings to the project team(s)
- Assists in defining evaluation metrics and data collection methodology at the project and program level and participates in the conducting of project and program evaluations
- Assures the improvement activities are documented and reported within the organization and externally as appropriate
- Works with decision support and the Manager of Quality and Risk, to facilitate data collection and reporting for QI initiatives as well as data mining for improvement opportunities.
Leadership
- Exemplifies behaviours, actions and attitudes that are consistent with Mississauga Halton LHIN’s vision, mission and values.
- Participates in the development and successful implementation of the department’s annual business plan
- Reviews, assesses and/or recommends policy and programs that best meet the needs of the department
- Provides advice on departmental issues and challenges to both senior management and/or LHIN employees
- Provides leadership to designated work groups, programs and/or committees
Relationship Management
- Extensive relationship building and stakeholder management with LHIN internal staff at all levels from front-line staff to executive team, health service providers (HSPs), service provider organizations (SPOs), care community clinical leads and Directors of Integrated Care, Health Quality Ontario and other LHINs.
- Represents the Mississauga Halton LHIN in conferences and meetings
- Employs consensus building skills to ensure the most beneficial outcomes to the department
- Collaborates with stakeholders in the implementation of department plans and programs
- Develops and maintains collaborative relationships at all levels of the organization to ensure the most effective services are provided
- Demonstrates sensitivity and political acuity in all interactions
- Ensures ethnic, spiritual, linguistic, familial and cultural differences are respected
QUALIFICATIONS
Education, Training & Experience
- University degree in health care or business administration (or equivalent combination of education and experience); a Master’s Degree is an asset.
- Black Belt certification in LEAN and/or Six Sigma, or equivalent, required.
- Five to seven years’ experience in QI with a minimum of two years’ experience in a management role
- Regulated Health Care Professional deemed an asset.
- Experience working in the health care environment preferred
- Experience in front line facilitation and coaching of interdisciplinary teams
- Leadership role on QI teams using formal quality improvement methodology and tools such as Model for Improvement (IHI), value stream analysis, documented PDSA cycles, control charts, measurement for QI, spread and sustainability techniques.
- Use of a range of knowledge exchange methods such as communities of practice, workshops, on line collaborative spaces, newsletters
- Patient engagement strategies and developing approaches to improve the patient experience
- Proven ability to establish and maintain strong internal and external relationships
- Demonstrated knowledge of the broader health care system, including acute care sector, primary care, home and community care, and community agencies
Skills and Attributes
- Adept in the use of MS office applications including Visio and Microsoft Project along with expert knowledge of Excel.
- Strong analytical and problem solving skills including statistical analysis
- Knowledge of the use of statistical software applications such as SPSS or Minitab.
- Comfortable accessing databases and manipulating data
- Self-directed with an ability to organize, plan, prioritize and multi-task
- Demonstrated experience and skill in building relationships and in managing a diverse group of stakeholders.
- In-depth knowledge of health care system stakeholders
- Demonstrated leadership, planning and communication skills.
- Excellent written communication skills
- Ability to resolve conflicts within a multi-organizational environment.
- Strong facilitation, negotiation and conflict management resolution skills
- Ability to coach and mentor others, excellent training and presentation skills
To apply for this vacancy please submit a resume with covering letter referencing competition #FY1718-154 via the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca. Please note, only those candidates selected for an interview will be contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
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POSITION SUMMARY
The Manager, Home and Community Care – Clinical Programs is responsible for leading the development, implementation and evaluation of rehabilitation and programming for complex seniors populations within Mississauga Halton LHIN and with our community partners to ensure the provision of quality home and community care and excellent client outcomes. In partnership with Regional Programs, the incumbent will have accountabilities for programming as it relates to rehabilitation and populations with chronic and/or complex needs, such as leading the development of consistent outcomes and experiences for patients across the region requiring intensive care coordination, initiating flexible care models involving service provider and community partners.
In collaboration with Manager, Home and Community Care - Operations, leaders in other Mississauga LHIN portfolios, patients, caregivers, health service providers, community providers and Mississauga Halton LHIN employees, programs will be developed to include relevant standards, policies, business processes and outcome measures.
Competition Number: FY1718-243
Portfolio: Home and Community Care
Department: Professional Practice and Programming
Reports To: Director, Professional Practice and Programming
Category: Permanent Full Time
Primary Assigned Location: Mississauga Site, 2655 North Sheridan Way
DUTIES & RESPONSIBILITIES
Patient Care Delivery
- Provides leadership to program development, evaluation and continuous improvement of rehabilitation and complex seniors programs for Mississauga Halton LHIN, including partnering with Regional Programs on programming as it relates to rehabilitation and populations with chronic and/or complex needs
- Establishes and monitors consistency in standards of practice within program areas across the organization
- Identifies gaps and opportunities through high-quality planning, research and analysis of data, and proposes recommendations for action
- Develops and revises relevant populations’ program standards and policies related to targeted program areas
- Leads the development, implementation and evaluation of care delivery models in one or more specialty program area(s)
- Monitors, reviews and analyzes performance indicators in targeted program areas with follow through to Home and Community Care teams making changes in the programs as required.
- Researches evidence relevant to care delivery models to inform both current and future-orientated programming
- Provides input to Medical Equipment and Supplies planning and monitoring process
Project Work – Organizational and System Level
- Takes the leadership role and/or participates on organizational and system-level projects related to new or enhanced care delivery models
- Assists in identifying the need for, and contributes to, environmental assessments that identify evolving patient needs and related new program development/ program enhancement opportunities
- Identifies opportunities for new program development based on environmental assessments and the need for improved patient outcomes
- Engages in business process mapping both locally and provincially to enable the most effective care delivery paths
- Develops deliverables and outcomes that include metrics, project evaluation, expectations, change management and engages partners and staff in initiatives
QUALIFICATIONS
Education, Training & Experience:
- University degree (or equivalent) in a health discipline; preference will be given to regulated rehabilitation health professionals (OT, PT)
- Five (5) to seven (7) years related experience; preferably in a unionized healthcare environment, with a minimum of two (2) years management experience
- Community experience is viewed as an asset
- Experience and knowledge of care delivery in community and health care environments
- Knowledge and understanding of chronic and complex patient population needs across the continuum of care
- Knowledge of direct care coordination models used in community health care organizations
- Experience and skill in engaging multiple stakeholders and partners across the health care continuum to enhance patient care
- Good knowledge of community resources (e.g., services and programs), and roles of health care professionals
- Knowledge of challenges and issues, methods and practices for outsourced/ contracted services and service providers
- Knowledge of tools, systems and databases used in patient care delivery and management, utilization development of outcomes
- Demonstrated quality improvement capabilities, including use of quantitative and qualitative measures
- Experience in program design development and evaluation, program implementation, health system planning and project management
- Self-directed with an excellent ability to organize, plan, prioritize and multi-task
- Excellent written documentation skills that are clear, thorough, concise accurate and timely
- Demonstrated critical thinking
- Highly detail-oriented
- Strong change management skills to identify support needed to achieve objectives
- Effective communication skills to establish and maintain a range of contacts with health professionals, service providers and organizations within the community
- Ability to communicate in French or other languages an asset.
To apply for this vacancy please submit a resume with covering letter referencing Competition # FY1718-243 via the following link www.lhinjobs.caor visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted. To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
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Central LHIN
Child and Family Care Coordinator (Paediatrics)
* This is a 6 month contract position
About Us:
The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers, including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.
Position Summary:
Reporting to the Senior Manager, Home and Community Care, Paediatrics, the Child and Family Care Coordinator in collaboration with the patient, caregiver and/or family, plans, implements and evaluates the delivery of services(s) and reassesses them in a fiscally responsible manner through face to face assessments. In partnership with the community, the Care Coordinator promotes awareness of the services of the LHIN and acts as an entry point to the community health care system. In the event of ineligible patients, the Care Coordinator also identifies/determines alternative sources of assistance.
Shift Requirements:
Scheduled hours and days require flexibility in order to meet the needs of the Central LHIN and its patients. These may include occasional evenings, weekends and statutory holidays. Initial area and/or schedule may change in order to facilitate the needs of the Central LHIN in accordance with the ONA Collective Agreement.
Salary Range:
As per the collective agreement.
Skills and Qualifications:
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Degree in a regulated health profession (BScN, BScPT, BScOT, MSW, MScSP), or
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Diploma in nursing along with relevant certificate programs or relevant LHIN experience.
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Current registration with the appropriate regulating college.
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Experience in pediatrics and knowledge of child development and pediatric pathologies; and, child and family legislation and community resources are required.
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Previous hospital and/or community pediatric experience is required.
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Two years’ experience in care coordination, or advocacy and discharge planning in a healthcare setting.
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Knowledge of community and government resources and relevant legislation. Excellent assessment, negotiation and problem solving skills.
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Excellent interpersonal, communication, organization and time management skills.
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Bilingualism in French considered an asset.
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Excellent team player who is capable of working both independently and interdependently.
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Must be able to practice in a culturally sensitive manner.
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Ability to operate within patients’ homes.
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Ability to wear protective masks as required.
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A reliable motor vehicle is required for this position as is the requirement to be a responsible driver.
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Accurate and efficient keyboarding skills and ability to use a mouse.
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Regular attendance at work is required.
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Current and cleared Vulnerable Sector check is required.
This position is located in Newmarket, Ontario. There may be requirement for occasional travel to other sites across the Central LHIN.
For more information on the Central LHIN, visit centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
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Central LHIN
Executive Assistant
Job # 2018‑1720
About Us:
The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers, including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.
PRIMARY PURPOSE:
To provide executive and coordinated support to the Office of the CEO for key corporate functions.
KEY ACCOUNTABILITIES:
- To deliver high quality work products through executive administrative support to the CEO.
- Coordinates administrative functions for the Office of the CEO, including the establishment of internal protocols, tracking systems and administrative policies and procedures for the office.
- Manages office logistics for meetings, including invitations, minute-taking, location setup, catering requirements or teleconference support.
- Monitors and organizes CEOs email, calendar and ensure proper preparation prior to scheduled meetings.
- Responsible to be a positive ambassador for the Office of the CEO through establishing/maintaining effective working relationships with members of the LHIN team, government officials, stakeholders, other LHIN corporate offices, the Ministry, etc.
- Monitors incoming correspondence, Ministry requests and e-Mails to ensure the Office of the CEO is made aware of issues and follows-up on such requests.
- Responsible for assigning requests and issues from Ministry of Health and Long-Term Care (MOHLTC) to VPs and other staff on behalf of the Office of the CEO.
- Ensures that the Office of the CEO is updated on status of requests and issues on deliverables.
- Conducts research, prepares notes and or status reports, as needed.
- Monitors CEO and Board Chair’s correspondence and supports the Office of the CEO to be properly briefed on all significant matters arising within the LHIN.
- Responsible for maintaining the Office of the CEO files, including all correspondence, information and governance files.
- Responsible for scheduling and meeting logistics, including facilitating external procurements to support strategic engagements, e.g. LHIN Leadership Council.
- Liaises as necessary with representatives of the Ministry to respond to questions and resolve problems.
- Works with the Senior Team and other administrative staff to assist with completion of initiatives identified by the CEO and to support the Corporate Relations Officer.
- Ensures the Office of the CEO is properly briefed on all significant matters arising within the LHIN
a) Deals with contentious matters, high-level issues, callers and visitors, as needed.
b) Maintains confidentiality appropriate to the Office of the CEO.
c) Is a resource to staff.
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Other duties as assigned.
POSITION REQUIREMENTS:
- At least 5 years of experience in health care or relevant environment such as experience in a high level senior administrative role (preferably public sector).
- Post-secondary education in health, business, social sciences or related disciplines/undergraduate degree.
KEY COMPETENCIES:
- Ability to lead initiatives through to execution
- Ability to maintain confidentiality and deal with highly sensitive issues with tact and discretion
- Strong comprehension and thorough understanding of the health care system
- Excellent judgment and problem-solving skills
- Effective time management skills combined with the ability to prioritize tasks to meet high demands and timelines
- Proven ability to respond to a wide variety of issues and deal with unclear situations
- Advanced business writing skills
- Excellent communication skills – listening, verbal, writing and editing skills
- Demonstrated strong emotional intelligence and interpersonal skills
- Demonstrated ability to develop and maintain internal and external relationships and linkages
- Highly flexible and adaptable
- Exceptional skills with PC-based hardware/software, including Outlook, Word, PowerPoint, Excel and inter/intranets
NATURE AND SCOPE:
- Interpersonal Contacts: Internally, communicates with employees throughout the organization discuss information and problems related to undertaking the priority setting analysis and health planning functions. Externally, communicates directly with various stakeholders to obtain and exchange the information required by the planning group to perform their analytical work, and discuss specific needs, priorities and integration plans and initiatives.
- Level of Responsibility: The position provides a critical support role in the modeling, sustainable improvement, priority-setting analysis and health planning and integration. Works closely with the Senior Management Team and other team members to review and discuss issues and determine priorities.
- Decision-Making Authority: The position undertakes the analytical work required to determine and support key decisions related to priority setting and health planning and integration.
- Physical and Sensory Demands: Minimal demands typical of a professional position in an office environment.
- Working Environment: Minimal exposure to disagreeable conditions associated with a professional position within an office environment.
To Apply
Please forward your resume and cover letter, in confidence, by Friday, April 20, 2018, to HRCentral@LHINS.on.ca, quoting Job # 2018‑1720 in the subject line.
This position is located at the Central LHIN headquarters in Markham, Ontario. There may be requirement for occasional travel to other sites across the Central LHIN.
For more information on the Central LHIN, visit centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
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Care Coordinator - London/Middlesex/Elgin/Oxford (Casual, Regular Part Time, Temporary Full Time)
What Can I Expect To Do?
Possessing the skills, the knowledge and credentials (Registered Nurse, Occupational Therapist, Physical Therapist, Master of Social Work), as well as experience and sound judgment, the Care Coordinator contributes to the success of patient-driven care throughout South Western Ontario.
As a Care Coordinator, you’ll leverage your healthcare expertise and knowledge of community resources to: assess patient needs; determine their eligibility for services; and subsequently develop, evaluate and/or revise plans of service for patients. Recognized as a valued member of the Home & Community Care Team, you’ll be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
Reporting to the Manager, Home & Community Care, responsibilities include:
- Carry out a variety of patient care and relationship management duties.
- Prioritize new referrals and take timely action, identifying individuals who would benefit from services and connecting with them to determine eligibility for services such as LTC, Adult Day Programs, etc.
- In collaboration with the patient, assess their needs and goals, and incorporate these into care planning, ensuring that the plan includes access to alternative resources.
- Make referrals to a wide variety of community supports, based on specific needs or circumstances, and assist patients and their families through the process.
- Create a transitional plan in collaboration with the patient and system partners (e.g., hospital, primary care and community health care providers).
- Establish and maintain effective relationships with patients and their circle of care – families, service providers, physicians and other partners – to ensure the delivery of the highest quality patient care.
- Represent the Home & Community Care Team on multidisciplinary committees and community agency working groups.
Location: This position is located in the South West LHIN region, London/Middlesex/Elgin/Oxford counties.
How Do I Qualify?
- Current, active registration or licence to practise in Ontario as a Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW).
- Sound knowledge of the long-term care system and community resources, and experience to assess requirements and develop plans of care.
- Recent clinical experience and experience with mental health and addictions.
- Knowledge of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery.
- Practical knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act).
- Effective planning, organization and evaluation skills to manage multiple patients, provide information reports and take corrective action.
- Strong communication and interpersonal skills.
- Ability to use MS Office applications and databases.
- Valid driver’s license and access to a reliable vehicle.
- Proficiency in French is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
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Care Coordinator – Huron/Perth (Casual, Regular Part Time, Temporary Full Time)
What Can I Expect To Do?
Possessing the skills, the knowledge and credentials (Registered Nurse, Occupational Therapist, Physical Therapist, Master of Social Work), as well as experience and sound judgment, the Care Coordinator contributes to the success of patient-driven care throughout South Western Ontario.
As a Care Coordinator, you’ll leverage your healthcare expertise and knowledge of community resources to: assess patient needs; determine their eligibility for services; and subsequently develop, evaluate and/or revise plans of service for patients. Recognized as a valued member of the Home & Community Care Team, you’ll be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
Reporting to the Manager, Home & Community Care, responsibilities include:
- Carry out a variety of patient care and relationship management duties.
- Prioritize new referrals and take timely action, identifying individuals who would benefit from services and connecting with them to determine eligibility for services such as LTC, Adult Day Programs, etc.
- In collaboration with the patient, assess their needs and goals, and incorporate these into care planning, ensuring that the plan includes access to alternative resources.
- Make referrals to a wide variety of community supports, based on specific needs or circumstances, and assist patients and their families through the process.
- Create a transitional plan in collaboration with the patient and system partners (e.g., hospital, primary care and community health care providers).
- Establish and maintain effective relationships with patients and their circle of care – families, service providers, physicians and other partners – to ensure the delivery of the highest quality patient care.
- Represent the Home & Community Care Team on multidisciplinary committees and community agency working groups.
Location: This position is located in the South West LHIN region, Huron/Perth counties.
How Do I Qualify?
- Current, active registration or licence to practise in Ontario as a Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW).
- Sound knowledge of the long-term care system and community resources, and experience to assess requirements and develop plans of care.
- Recent clinical experience and experience with mental health and addictions.
- Knowledge of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery.
- Practical knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act).
- Effective planning, organization and evaluation skills to manage multiple patients, provide information reports and take corrective action.
- Strong communication and interpersonal skills.
- Ability to use MS Office applications and databases.
- Valid driver’s license and access to a reliable vehicle.
- Proficiency in French is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
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Care Coordinator – Grey/Bruce (Casual, Regular Part Time, Temporary Full Time)
What Can I Expect To Do?
Possessing the skills, the knowledge and credentials (Registered Nurse, Occupational Therapist, Physical Therapist, Master of Social Work), as well as experience and sound judgment, the Care Coordinator contributes to the success of patient-driven care throughout South Western Ontario.
As a Care Coordinator, you’ll leverage your healthcare expertise and knowledge of community resources to: assess patient needs; determine their eligibility for services; and subsequently develop, evaluate and/or revise plans of service for patients. Recognized as a valued member of the Home & Community Care Team, you’ll be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
Reporting to the Manager, Home & Community Care, responsibilities include:
- Carry out a variety of patient care and relationship management duties.
- Prioritize new referrals and take timely action, identifying individuals who would benefit from services and connecting with them to determine eligibility for services such as LTC, Adult Day Programs, etc.
- In collaboration with the patient, assess their needs and goals, and incorporate these into care planning, ensuring that the plan includes access to alternative resources.
- Make referrals to a wide variety of community supports, based on specific needs or circumstances, and assist patients and their families through the process.
- Create a transitional plan in collaboration with the patient and system partners (e.g., hospital, primary care and community health care providers).
- Establish and maintain effective relationships with patients and their circle of care – families, service providers, physicians and other partners – to ensure the delivery of the highest quality patient care.
- Represent the Home & Community Care Team on multidisciplinary committees and community agency working groups.
Location: This position is located in the South West LHIN region, Grey/Bruce counties.
How Do I Qualify?
- Current, active registration or licence to practise in Ontario as a Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW).
- Sound knowledge of the long-term care system and community resources, and experience to assess requirements and develop plans of care.
- Recent clinical experience and experience with mental health and addictions.
- Knowledge of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery.
- Practical knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act).
- Effective planning, organization and evaluation skills to manage multiple patients, provide information reports and take corrective action.
- Strong communication and interpersonal skills.
- Ability to use MS Office applications and databases.
- Valid driver’s license and access to a reliable vehicle.
- Proficiency in French is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
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PATIENT CARE ASSISTANTS (CASUAL) – London, Stratford, Owen Sound, Hanover, Seaforth, St. Thomas, Woodstock
What Can I Expect To Do?
Reporting to the Manager of Home and Community Care, the Patient Care Assistant (PCA) provides service and support to the Care Coordination process. This includes the coordination and organization of Care Coordinator activities. The Patient Care Assistant communicates with patients, families, providers and other multidisciplinary team members and acts as a point of contact for patient issues. Through the utilization of a Patient Driven Care approach, the PCA disseminates necessary information and triages pertinent information to the Care Coordinator, and assists the Care Coordinator to ensure thorough follow up on patient issues.
We are currently accepting resumes for casual positions in the following locations: London/Middlesex/Elgin, Huron/Perth, Oxford and Grey/Bruce counties.
How Do I Qualify?
- Secondary School Diploma or equivalent.
- Education and/or training in health care administration is an asset.
- Minimum one (1) year of related experience, preferably in health care/medical administration or services.
- Familiarity with/knowledge of Medical Terminology.
- Demonstrated ability to work effectively as a team member, including communication and conflict resolution skills.
- Demonstrated organizational skills, including ability to prioritize competing requests and function well under pressure.
- Demonstrated ability to connect with patients, actively listen to requests, and respond in a timely, sensitive and respectful manner.
- Demonstrated ability to input data into computer software consistently accurately.
- Ability to maintain confidentiality.
- Experience using computer databases, MS Office applications (e.g., Outlook, Word, Excel, PowerPoint, etc.).
- Demonstrated ability to manage the flow of information in a timely and efficient manner.
- Ability to prioritize and manage the Care Coordinator’s calendar, sets up appointments on her/his behalf and resolve scheduling conflicts.
- Valid driver's license and access to a reliable vehicle.
- Proficiency in the French language is an asset.
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is June 30, 2018 at 11:59pm. We thank all applicants; however, only those invited for an interview will be contacted.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca