-
Reporting to the Manager, Decision Support, the Epidemiologist will be engaged in the implementation and evaluation of integration initiatives in collaboration with various members of Corporate Services, Accountability and Quality team and other stakeholders to support the achievement of LHIN goals, objectives and integration strategies through performance and accountability, quality and decision support.
The successful candidate will have expertise in, and contribute to, the identification of health system service gaps and health system priorities through the analysis of local, regional and provincial data to help understand and explore root causes. The epidemiologist supports the management, monitoring and evaluation of health system performance and will collaborate with various stakeholders to ensure access to timely, evidence based research to inform decision making and the development of initiatives. Stakeholder engagement will be required to identify opportunities for continuous improvements through the evaluation of provincial and local trends to improve health outcomes and health system performance.
QUALIFICATIONS:
- Bachelor or Master’s degree in health administration, health planning, epidemiology, biostatistics or relevant field. Master’s degree preferred.
- Knowledge of the Ontario health system and of the Central West LHIN within the context of the larger health system.
- Strong communication, negotiation and conflict resolution skills as well as evidence of the ability to promote and maintain interpersonal relationships and strategic partnerships.
- Strong skills in community stakeholder engagement and effective collaboration with internal and external partners.
- Excellent spoken and written communication skills including the ability to express complex ideas clearly and effectively to a non-technical audience.
- The ability to work independently and as a part of a team.
- Evidence of experience in the successful development, implementation and monitoring of operational, performance/accountability and quality improvement initiatives.
- Solid knowledge of performance metrics, quality improvement, analysis and reporting.
- Evidence of experience and success with data and statistical analysis, statistical quality control methods, research design and estimation and modelling methods.
- Experience using statistical, data management, extraction and reporting tools and software.
- Understanding of population health status and health service datasets and information sources (e.g. Provincial Health Planning Database, CIHI, IntelliHealth, etc.).
- Ability to deal with multiple complex issues and manage multiple priorities
- Self-directed and strong collaborative skills
- Experience in coaching, mentoring and developing others in process improvement and data analysis
- Project management experience/ skills
- Superior critical thinking skills and ability to generate ideas and fresh perspectives
- Possess excellent presentation and written/oral communication skills and have the ability to engage a knowledgeable audience
- Demonstrates commitment to the Central West LHIN’s mission and values.
- Fluency in French is an asset.
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
-
Bring your planning and integration leadership expertise to this exciting temporary full-timeDIRECTOR, SUB-REGION PLANNING AND INTEGRATION role with the Central West Local Health Integration Network (LHIN).
Reporting to the Vice President, Health System Strategy, Integration and Planning at the Central West LHIN, the DIRECTOR, SUB-REGION PLANNING AND INTEGRATION provides leadership for the planning, integration and performance management at the sub-region level. This role will ensure that there is an awareness of current issues in the health care system related to the Integrated Health Service Plan strategic priorities and analyse the Brampton sub-region health care system to identify gaps and opportunities with a goal of initiating action that addresses provincial strategic priorities. This role will also provide leadership to the Brampton Sub-region Collaborative and work groups.
Key Responsibilities:
- Leads health system planning, integration, coordination, service innovation and quality improvement across health care service providers and leads the planning and implementation of major initiatives, specifically for a sub-region.
- Oversees the Sub-region Collaborative along with a community co-chair.
- Maintains an awareness of current issues in the health care system related to the Integrated Health Service Plan strategic priorities and key result areas with a particular emphasis on sub-region issues related to the implementation of change initiatives.
- Analyses the sub-region health care system to identify gaps and opportunities, initiating action to address provincial strategic priorities.
- Responsible for overseeing the negotiation and allocation of volumes for Quality Based Procedures and Wait Times, for the sub-region.
- Monitors the Quality Based Procedures and Wait Time allocations for the sub-region and associated performance indicators to support in-year reallocations and the identification of areas for performance improvement.
- Coordinates and aligns with sub-region Clinical and Home and Community Care Leads, providing leadership and direction for central resources supporting sub-regional activities.
- Coordinates cross-functional teams of staff in the other branches and divisions in order to comprise a virtual team to support sub region functions.
Position Requirements:
- Post-secondary/ Master’s degree in health administration, public administration or related field.
- Minimum 10 years of professional experience (or equivalent) in one or more of the following areas: health care planning, system planning, health care service delivery, health research, epidemiology, population health.
- Experience in a health provider setting or service planning entity.
- Knowledge of Ontario health sector and workforce trends within this sector.
- In-depth development knowledge of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development.
- Knowledge of the needs of Aboriginal peoples (urban and community) and Francophone communities.
-
Expert knowledge of planning models and approaches.
Who We Are:
A mosaic of geographic and cultural diversity and home to over 920,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, north Etobicoke and west Woodbridge. Working collaboratively with a host of Health Service Providers (HSPs), community partners and local residents, the LHIN strives to achieve its vision of ensuring residents have better and faster access to high-quality health services, better information to make decisions that will help them live and stay healthy, and services that are sustainable for future generations.
Employees at the Central West LHIN enjoy a competitive compensation package which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization including ongoing internal learning opportunities, formal training events and conferences.
How To Apply:
If you are career minded and an ambitious person seeking a chance to be part of team that’s truly making a difference in the lives of others, please apply on-line. You may also send your resume to Human Resources at cwcareers@lhins.on.ca. All applications will be reviewed.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and therefore encourages applications from French speaking candidates.
-
Reporting to the Manager, Corporate Procurement & Facilities, the role of the Procurement Specialist includes but not limited to identifying competitive sources, prepare/issue procurement documents, review proponents’ lists, evaluate proposals, negotiate contract terms and award. The Procurement Specialist will manage sourcing all purchases and maintain effective systems to support procurement of various types of goods and services for the Central West LHIN.
This role will work closely with the manager and internal stakeholders from various departments to develop procurement strategies, advise and manage procurement processes that ensure compliance with the Ontario Public Sector Procurement (OPS) Directives and internal policies; develop and maintain procurement databases/materials management system to manage purchases and agreements, liaise with other provincial and LHIN procurement groups, negotiate contracts and identify areas for cost savings and continually manage internal and external stakeholder relationships to achieve goals.
QUALIFICATIONS:
- Undergraduate degree in business/commerce or undergraduate degree with supporting courses in business/commerce; specialization or post graduate degree in supply chain management or procurement preferred
- 3 -6 years in a strategic sourcing and supplier management role, specializing corporate sourcing/ procurement and OPS Procurement Directives
- Knowledge of advanced procurement, purchasing concepts and quality management principles; of or certification in Procurement/Supply Chain Management; or Purchasing Management Association of Canada (PMAC) certification program or equivalent
- Ability to work in a complex, fast-paced environment
- Strong interpersonal skills, with the ability to communicate with all levels of management
- Ability to proactively identify opportunities, make recommendations and quickly implement solutions
- Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, Teamwork, initiative/self-management and accountability and flexibility/adaptability
- Excellent written and verbal communications skills
- Excellent problem solving and project delivery skills
- Bilingualism (English/French) would be an asset.
Mileage will be reimbursed as per the Travel, Meal and Hospitality Policy and will be based on the designated normal place of work as established by the Department Manager.
Please note the primary assigned location for mileage purposes is 199 County Court Blvd. in Brampton
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
-
We are currently recruiting for a Clinical Practice Lead – Wound Care
Competition #: FY1718-147
Date Posted: October 11, 2018
Date Closed: Until Filled
Reports to: Manager, Patient Care - Operations
Category: Temporary Full-time until March 28, 2019
Primary Assigned Location: Etobicoke Office, 401 The West Mall, Ste 1001 (with frequent travel to different offices in the region)
Position Outline:
Reporting to the Manager, Patient Care - Operations, the Clinical Practice Lead – Wound Care (CPL-Wound Care), in collaboration with Patient Care Leadership, frontline team members across the Patient Care Portfolio (with emphasis on the Community Teams), Service Provider partners, other internal and external partners, and patients and families, ensures that quality, patient-centered care is designed, delivered, measured, and improved. As an advocate for quality clinical care, the CPL – Wound Care facilitates and supports continuous learning, professional development, and consistently excellent evidence-based care delivery through education, coaching, and mentorship of staff. The CPL will have a focused approach on a specific clinical patient population, including a lens on the impact of social determinants of health and the integration of system partners in improving patient health outcomes.
This position will focus on Wound Care with the goal of building frontline and organizational capacity that promotes an exceptional patient and family experience, in addition to improved health and system outcomes.
An excellent communicator, critical thinker, lifelong learner and problem solver, the Clinical Practice Lead competencies include: expertise in the clinical area of focus, ability to apply research and evidence to inform processes and program development and improvement, ethical decision-making, collaboration with a variety of different stakeholders, and demonstrated leadership.
Key accountabilities:
Patient Care Delivery
- Provides leadership in the development, evaluation, and improvement of clinical practice as it relates to the specific clinical area of focus
- Provides relevant clinical practice consultation to front line staff and system partners
- Works closely with Patient Care Program Managers towards the advancement of clinical practice through program integration and standardization
- Coaches and supports staff with complex clinical practice situations andprovides feedback on performance and clinical practice standards, with an explicit intent to build knowledge and skills competencies
- Works with Patient Care Leadership and Quality & Outcomes Department to identify clinical practice gaps/trends and, in collaboration with program managers and other relevant stakeholders, supports meaningful program and system improvements
- Participates in researching, integrating, and promoting evidence-based clinical care models to achieve organizational goals and objectives
- Builds and maintains relationships with internal and external partners, intentionally focusing on building capacity within the specific clinical practice focus area
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement, and participates in the development of policies, procedures, processes, and tools to improve care delivery
- Supports on-boarding and orientation of new staff in specific clinical area
Patient Assessment, Coordinated Care Planning & Engagement
- Carries a reduced case load; determines capability and assesses patients’ potential for health and well-being on the basis of established criteria; determines eligibility for funded services or placement into long term care
- Responds to inquiries and requests for care in accordance with the patient’s needs; identifies risk factors and urgency for care
- Establishes goals in collaboration with the patient and family/caregiver; ensures goals reflect the patient’s desired outcomes
- Works with system partners, including Service Providers, hospitals, Community Service Sector (CSS), Primary Care, and relevant others to ensure a seamless, coordinated, quality-driven patient and caregiver experience
- Develops a coordinated care plan that reflects the patient’s assessed needs and goals within the resource parameters of the MHLHIN
- Supports complex and difficult patient clinical issues and complaints which cannot be handled in a routine manner
- Attends patient home visits and care conferences as required; supports frontline staff with the development of care plans that are complex as a result of the identified clinical issues
Qualifications include:
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
- A member in good standing with their applicable regulatory body below:
- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Service Workers
- A University degree preferred (or an equivalent combination of education and experience may be considered)
- Three (3) to five (5) years recent experience in community health
- Three (3) to five (5) year experience in clinical practice areas in Wound Care especially those holding the International Interprofessional Wound Care certificate would be an asset;
- Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation, health outcomes monitoring, direct support (i.e. self-management principles), collaboration with key system partners
- Passion for driving clinical practice excellence through teaching, mentorship, program development, and system integration
- Adult teaching experience and/or adult education courses are an asset
- Strong written documentation skills and verbal communication/presentation skills that are clear, thorough, concise, accurate, and timely
- Ability to analyze information, problem-solve, and make good decisions
To apply for this vacancy please submit a resume with covering letter referencing FY1718-147 via the following link lhinjobs.ca or visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted.
To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
-
Central LHIN
Senior Manager, Home and Community Care
Are you a Health Care professional with a passion for making a difference for the residents in our community?
This leadership role offers you the opportunity to promote positive patient outcomes in the community by taking advantage of your innovative approaches, strategic vision and management expertise. Reporting to, and working with, the Director of Home and Community Care, you will be responsible for the supervision and development of staff, and evaluating the ongoing effectiveness, efficiency and quality of services and program development in collaboration with our community service partners.
We provide opportunities for you to link families to community-based services in the home and school settings.
Location: This position is based out of the Newmarket site and will be responsible for overseeing a team of community Care Coordinators. There may be requirement for travel to other sites across the Central LHIN.
SUMMARY OF ESSENTIAL QUALIFICATIONS
Your professional strengths for the role of Senior Manager, Home and Community Care will include:
- Undergraduate degree in a related, health-care discipline, preferably at the Master's level, with current Registration in an appropriate Professional College or discipline.
- Three (3) years of progressively responsible experience in a LHIN/Home Care Program, community setting or other related Health Care field, preferred.
- A minimum of three (3) years of supervisory/managerial experience and evidence of ongoing, professional management skill development, a definite asset.
- Experience managing a virtual team is an asset.
- Computer proficiency and budget/financial monitoring.
- Demonstrated expert knowledge of Community Health, Social Service agencies and volunteer organizations.
- Demonstrated management skills to provide leadership to a multi-disciplinary team, ensuring compliance with all regulations, legislation, safety programs, and policies and procedures.
- Ability to work effectively within a participatory management team.
- Superior oral and written communication skills, respectful of individual strengths and differences.
- Proactive and innovative approach to problem-solving.
- Demonstrated interpersonal and conflict resolution skills.
- Demonstrated organizational, planning and developmental skills.
ASSETS
- Ability to negotiate sensitive, complex issues involving the client, service provider and staff while exercising diplomacy, confidentiality and good judgement.
- Experience working with diverse, multicultural client groups in community settings.
- Fluency in languages other than English.
- Experience in managing projects/change management.
For more information on the Central LHIN, visit centrallhin.on.ca and lhinjobs.ca. Please apply online.
Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made. We thank all candidates for their interest; however, only those selected for an interview will be contacted.
-
JOB TITLE: Senior Financial Analyst, Homecare
START DATE: October 2018
DURATION: Full Time, Permanent
REPORTS TO: Controller, Financial Planning and Reporting
DEPARTMENT: Finance
LOCATION: Toronto Central LHIN
POSITION SUMMARY:
Reporting to the Controller, as a Senior Financial Analyst (SFA), the main responsibilities include preparing financial analysis on Homecare and HSPs (Health services providers) financials, budgeting and planning, project monitoring, financial forecasting and reporting, and all activities and responsibilities associated with these areas.
MAJOR RESPONSIBILITIES:
- Prepares Homecare financial reports including development of power point presentations and dashboards, identifies cost drivers and provides recommendation to Management team in budget management
- Drives the financial analysis (scorecard, dashboard, etc.) with variance explanation on actual results to forecast, target, and prior period results and identifies risks to budget with mitigating proposals and follow up action plans. This also includes financial analytical services to Management team that will drive key decision making through vigorous analytics by presenting past and projected financial implications
- Proactively assists in end-to-end Homecare budget and forecast processes, including establishing and executing the deliverables for all components of the budget/forecast cycle. Works on the implementation and maintenance of budget and forecast tool and various reporting tools. Collaborates closely with Management team to assist with the development of the annual budget to maintain accurate and timely submission of plans
- Prepares the Homecare business plan with accurate forecasting including developing comprehensive financial modelling and three years plan forecast and targets including assessment of financial impact for various initiatives and ensures the provision of in-depth, comprehensive and up-to-date financial analyses on all business proposals
- Develops and executes internal processes in relation to organizational cost control including identifying drivers, and assists in developing action plans
- Prepares presentation of financial results together with value added analysis, business risks and opportunities and provides recommendations for improved performance
- Works with the Homecare and Contract Department and cross-functional teams to identify cost saving opportunities and develops initiatives and lead implementations. The SFA supports and establishes relationships with the Homecare and Management Team by anticipating their financial requirements in order to drive efficiencies and improve quality
- Proactively sharing business insights and recommendations for value-add business opportunities and make related recommendations delivering the month-end/quarter-end reporting packages and provides financial snapshot for Homecare management
- Prepares Health Service Providers (HSPs) financial reports by summarizing HSPs’ performance results including the volume management planning and reconciliation process for HSPs. Identifies issues/risks that may affect the HSPs’ ability to achieve its performance target; develops and implements project monitoring progress and reporting tool, and assists in the development of communication materials related to HSPs financial performance for results tracking
- Participates on special projects on an ad hoc basis to analyze and assess a wide range of financials, business related proposals, partnerships and alternative service delivery proposals
- Assists with year-end audit working papers and other supporting documentation, including the creation and maintenance of the fixed asset schedule
- Fulfils ad-hoc requests made by the Controller, VP of Finance, Finance Lead, and other directors
- Ensures adherence to internal and external policies, legislation, Ministry Directives and best practices for contracts management within TC LHIN. Proactively seeks opportunities for optimized process improvements to deliver required objectives including: cost-saving efficiencies, standardization, improved internal controls, service improvements and service delivery
- Meet established internal and external deadlines to ensure timely financial reporting and other key metrics.
KNOWLEDGE AND SKILLS
Education:
- Undergraduate degree in Finance, Accounting, Business or related field
- Minimum ten (10) years progressive financial/accounting and managerial experience CPA designation (CGA, CMAGA, CA) or MBA required.
Experience:
- Experience with budgeting and forecasting for large complex organizations. Preferably in a healthcare setting
- Excellent organizational, effective communication (written & verbal) and decision making/problem solving and interpersonal skills.
- Experience in working with extensive amount of detail with the tight deadline
- Superior analytical skills with an understanding of cause and effect on financials
- Experiences in establishing and maintaining effective working relationship with multi-department. Customer service-oriented with exceptional organizational and follow up skills
- Strong project management and change management skills and an ability to prioritize and manage competing priorities to meet business objectives.
- Experiences in identifying issues and performing its own analysis
- Excellent problem solving of complex issues, both logical and interpersonal
- Proficiency in working under pressure and demonstrating reliable flexibility in responding to work demands. Ability to meet the deadline with a high degree of accuracy
- Ownership and accountability to provide accurate information and identifying underlying drivers and assists the business in developing action plans as required
- Advanced working knowledge of Microsoft Excel, Access, VBA, SQL, and PowerPoint.
- Must be a detail oriented, strong in accuracy, analytical, proactive problem solver in a logical and structured manner and creative thinker
- Well-developed communication skills with the ability to effectively interact with all levels of the organization
- Must be highly self-motivated, a pro-active problem solver with a continuous improvement and creative mindset
- Self-starter with Customer service focus to set and deliver personal and team result
- Proven ability to work with and in a team environment with a collaborative work style
- Willing to take initiative
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
If you are seeking a chance to truly make a difference in the lives of others as well as your own, please apply online at www.lhinjobs.ca.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
-
The Team Assistant is responsible for providing administrative support and clerical assistance to patient care teams at the Mississauga Halton Local Health Integration Network (LHIN). The key duties of the Team Assistant involve acting as a link between Care Coordinators, patients and external stakeholders; providing patients and external stakeholders with information on the Mississauga Halton LHIN and other health and social services that is within the scope of the Team Assistant’s role, and entering data that is clear, accurate and meets corporate standards.
Competition #: FY1819-136
Start Date: as soon as possible
Reports to: Manager, Home & Community Care
Category: Temporary Part-time (to October 2019); 0.6 FTE (42 hours/2 week pay period)
Schedule: must be able to work afternoon shifts (1:00 PM to 9:00 PM) and weekends
Team: Access Care Team
Current primary assigned location: Mississauga Office, 2655 North Sheridan Way
DUTIES & RESPONSIBILITIES
Customer Service
- Builds positive and effective relationships with internal and external stakeholders
- Provides patients and external stakeholders with information on the Mississauga Halton LHIN and other health and social services that is within the scope of the Team Assistant’s role
- Communicates with all members of the team to ensure information is distributed and obtained appropriately
Administrative Support
- Directs referrals to the appropriate Care Coordinator
- Prepares documents for Care Coordinator authorization, including requisitions, service/supply/ equipment orders, patient privacy letters, school letters and other templates
- Orders, discharges or renews requests for supplies, services and equipment as authorized by Care Coordinators
- Routes information between staff, service providers, patients, physicians, pharmacies and suppliers regarding patient’s service status, deliveries, discrepancies and delays in provision of supplies, services or equipment
- Follow established criteria for the selection of service providers for supplies, services and equipment
- Monitors need for routine service extensions and obtains authorization for continued service
- Books/changes routine home visit, patient/family conferences, and reserves conference rooms as directed by Care Coordinators
- Investigates and confirms suspended billing
- Works under the direction of Care Coordinators to resolve billing discrepancies with providers
- Directs Care Coordinators to inquiries about service orders and/or changes in billing from service providers
- Initiates and monitors drug cards
- Provides telephone and voicemail support for Care Coordinators
- Accesses and updates team member calendars
- Works collaboratively with Care Coordinators to maintain patient service calendars
- Provides transcription services as needed
- Processes cancellation of patient services upon discharge from Mississauga Halton LHIN
- Arranges patient transportation as authorized by Care Coordinators
- Maintains service wait lists
- Maintains inventory of office supplies, forms and medical supplies
Data Collection, Distribution and Accuracy
- Enters patient data accurately into a range of documents and forms
- Accesses patient information as required (e.g. discharge, on hold, rejected entries, corrections, admit/non admit, registration/intake, change of address/transfer)
- Maintains an accurate filing system of confidential patient records
- Follows established guidelines to assign new or transferred patient files to the appropriate staff
- Prepares patient assessment packages
- Obtains and confirms consent for referrals
- Validates patient OHIP card numbers
QUALIFICATIONS
Education, Training & Experience
- Completion of Secondary School required
- Minimum two years of related experience
- Administrative/secretarial experience preferred
- Experience in the health care sector is preferred
- Medical terminology training is preferred
- Computer training is preferred
- Experience with medical supplies is an asset
Skills and Attributes
- Accurate and efficient data entry skills
- Proficient in common office applications
- Interpersonal and customer service skills
- Strong understanding of confidentiality principles
- Understanding of roles of health care providers and other stakeholders
- Organizational skills
- Flexibility for changing processes and multiple contacts
- Problem solving and decision making skills within proscribed limits
- Prioritize multiple work tasks
Thank you for your interest in joining our exceptional team at Mississauga Halton LHIN! To apply for this vacancy please submit a resume with covering letter referencing FY1819-136 via the link above. Please note that only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted. To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.
-
Palliative Nurse Liaison (2 Positions) – Owen Sound or Hanover (Full Time)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking two (2) permanent full time Palliative Nurse Liaisons to support our Grey-Bruce Palliative Care Outreach Team.
As a valued member of the Home and Community Care portfolio, the Palliative Nurse Liaison:
- Is a Registered Nurse (RN, BScN) in good standing with their regulatory body.
- Has Advanced Palliative Certification (such as CAPCE, CNA Palliative certification or equivalent).
- Can easily build and sustain therapeutic relationships.
- Demonstrates the integral qualities of excellent “customer service” when providing patient care.
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach.
- Has exceptional communication and organizational skills.
- Is a natural motivator, leader, and advocate;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
The Palliative Nurse Liaison supports:
- Effective transitions from acute to home care for complex palliative patients.
- Communication and linkage with primary and secondary level care team.
- Health promotion, palliative assessment, care provision, and management of pain/symptoms for patients receiving palliative care in the community.
- Patients receiving palliative care in the community to maintain dignity and allow patients to die comfortably, with all care needs met in their preferred location.
The Palliative Nurse Liaison provides in-home nursing visits for complex palliative patients within 2-3 (working) days of referral to the Palliative Care Outreach Team. During the initial visit (which may be in collaboration with other members of the professional care team), the Nurse Liaison: completes a head-to-toe palliative assessment; completes a medication reconciliation; addresses any urgent concerns with appropriate members of the care team; and provides any urgent medical intervention as required to improve/maintain the patients comfort.
The Nurse Liaison is also responsible for ongoing communication/support for patients and their families as well as acting in a liaising role between the patient and the professional care team (including Care Coordinators, Community Nurses, Palliative Care Outreach Team members, family physicians/NPs, and others as required). The Nurse Liaison participates in and demonstrates an understanding of quality, risk and client safety principles and practices, following all safe practices and procedures to support a safe client and working environment and is required to follow the CNO Standards of Practice at all times.
Location: These positions are located within Grey and Bruce counties, particularly the LHIN’s Hanover and Owen Sound locations.
How Do I Qualify?
Education:
- Registered Nurse (RN, BScN) in good standing with their regulatory body.
- Advanced Palliative certification required (CAPCE, CNA Palliative certification or equivalent).
Experience:
- Minimum of five (5) years’ relevant experience as a Registered Nurse.
- Minimum two (2) years’ relevant experience with the provision of palliative care.
Knowledge, Skills, and Abilities:
- Working knowledge of community resources and roles of health care professionals.
- Solid knowledge of health care related legislation and practices.
- Knowledge of direct care/care coordination models used in community health care organizations.
- Knowledge of South West LHIN and Palliative Care Outreach Team priorities, policies, practices and service standards.
- Effective interpersonal and communication skills.
- Effective organizational and planning skills.
- Basic proficiency with computerized information systems.
- Effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization.
- Able to efficiently and clearly communicate with patients’, their families, members of the interdisciplinary care team, and other relevant individuals in order to follow through with care plan directives.
- Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues.
- Must have a valid driver’s license and access to a reliable vehicle.
- Effective planning, organizing and evaluation skills to manage multiple clients, provide information reports and take corrective action as required.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system. For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca.
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Compensation includes competitive salary, benefits, and pension plan. Application deadline is October 18, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.
-
Reporting to the Manager, Corporate Procurement and Facilities, the Facilities and Purchasing Assistant is the primary facilities contact person and is responsible for providing facilities services and maintenance support as well as the coordination of the purchase of goods and services for the organization. Service delivery will be provided to all Central West occupied locations including head office, multiple satellite locations and the nursing clinics within the CW LHIN catchment. Specific duties include: administrating and monitoring purchasing processes and adhering to the procurement policies and procedures; proactively identifying, addressing and resolving facilities issues and concerns in an effective and timely manner; fulfilling day-to-day administrative and facility-related tasks; providing high quality customer service to staff and liaising with external vendors, landlord and other stakeholders.
Please note that this role does include reception duties and primarily will be located at the front desk.
QUALIFICATIONS:
- Secondary School Graduation Diploma plus one year post-secondary program specializing in business administration/purchasing or equivalent;
- 2-3 years purchasing experience, 1-2 years facilities experience, shipping and receiving, mail room.
- A minimum of 1 – 2 years’ experience in the purchasing profession with at least 2 years of experience in a health care environment.
- Knowledge of and experience in the application of procurement competitive processes and contract management function.
- General knowledge of management and business administration structure and practices.
- Some knowledge of government and ministry policies, processes and legislation (e.g. Occupational Health & Safety Act, AODA) affecting facilities administration;
- Some knowledge of Central West LHIN business strategies, objectives, priorities and programs and related Facilities priorities and plans;
- Understanding of the Central west LHIN’s stakeholders, client service delivery frameworks and methods, and overall issues and priorities within the health care sector and their impact on procurement and facilities coordination;
- Excellent Interpersonal skills, written and verbal communication skills
- Excellent customer service skills and developed analytical, problem-solving and decision-making skills
- Developed negotiation and conflict resolution skills.
- Ability to lift heavy loads.
- Must have a valid Ontario driver’s license;
- Must have a personal vehicle available at all times.
- Demonstrated project management and organizational skills with the ability to prioritize.
- Demonstrated proficiency with different software.
Mileage will be reimbursed as per the Travel, Meal and Hospitality Policy and will be based on the designated normal place of work as established by the Department Manager.
Please note the primary assigned location for mileage purposes is 199 County Court Blvd. in Brampton
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
-
Reporting to the Director Quality and Risk Management, the Quality Improvement Specialist will work collaboratively with internal and external stakeholders to align system level quality within the Central West LHIN. Specifically the QI Specialist will support the implementation and evaluation of the Central West LHIN Strategic Quality framework and Integrated Quality Plan work plans. The QI Specialist will take a leadership role, and work collaboratively with internal and external stakeholders building capacity in the application of the tools and methods of Quality Improvement across Central West. The QI Specialist will assist clinical and non-clinical teams to implement interventions that improve the quality and safety of patient care utilizing recognized tools and frameworks including, but not limited to, the IHI Breakthrough Series, Lean Methodology, Reliability Science, NHS Sustainability Guide, etc.
The QI specialist with expertise in quality improvement and patient safety methodologies and tools including process mapping, performance and change management; evaluation of quality improvement work; and management of quality improvement projects. Additionally, the successful candidate will have expertise in patient safety science including root cause analysis, failure modes and effects analysis, data collection and indicator development. This type of work requires the application of specialized knowledge related to change management, rapid cycle improvement, evaluation methods, communication tools, and a thorough understanding of measurement.
QUALIFICATIONS:
- Undergraduate degree in a health related discipline /health administration or other related field (Master’s preferred).
- Supplementary training /education in Continuous Quality Improvement, IDEAS, Lean , Six Sigma, IHI / Quality Leaders , Triple AIM, or other equivalent.
- Minimum 5 years’ experience within healthcare sector (System level experience an asset)
- Minimum 3 years’ experience in quality improvement with demonstrated successful application of quality improvement methods and tools
- Demonstrated leadership experience in QI team facilitation and change management
- Demonstrated experience in project management
- Experience in major change initiatives and project management within interprofessional teams
- Demonstrated success in establishing, leading and maintaining positive change
- Demonstrative leadership qualities
- Ability to deal with multiple complex issues and manage multiple priorities
- Self-directed and strong collaborative skills
- Excellent facilitation, coaching and diplomacy skills
- Experience in coaching, mentoring and developing others in process improvement and data analysis
- Project management experience/ skills
- Superior critical thinking skills and ability to generate ideas and fresh perspectives
- Experience with MS PowerPoint, MS Word, MS Excel, MS Office
- Possess excellent presentation and written/oral communication skills and have the ability to engage a knowledgeable audience
- Is a ‘competent person’ as defined by the Occupational Health & Safety Act, and responsible for duties as outlined in the Occupational Health & Safety Act in section 27(1).
- Demonstrates commitment to the Central West LHIN’s mission and values.
- Fluency in French is an asset.
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, the Central West LHIN plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, LHINs are also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Central West LHIN enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
-
Central LHIN
ACCOUNTS PAYABLE CLERK
JOB PURPOSE & GENERAL ACCOUNTABILITY:
Reporting to the Senior Manager, Accounting and Reporting, this position performs clerical duties in validating invoices and processing account payables through an in-house computer system, CHRIS/HPG and Great Plains. Maintains good internal control within established policies and procedures to ensure accurate and timely payment of invoices. Provides a first point of contact with the Providers/Vendors/Private Schools/Hospitals and miscellaneous suppliers regarding any issues/problems with payments.
SPECIFIC RESPONSIBILITIES:
The following outlines the primary duties and responsibilities for the Accounts Payable Clerk:
- Validates and processes manual and computerized invoices for Service Providers/Suppliers/Hospitals and Private Schools along with VISA statements and miscellaneous invoices by matching with authorized requisitions and data entering in the appropriate computer module, ensuring accuracy and compliance with contract terms and conditions; analyses source documents and liaises with Suppliers and Client Services Teams to trace and correct any discrepancies.
- Processes cheques and EFTs, through Great Plains, to Providers/Vendors/Private Schools and internal staff on a weekly basis. Verifies and balances accounts payable reports; codes and enters data on the finance system, reviews error reports, and makes corrections as required; initiates payments and prepares cheques
- Verifies that the processing of payment and distribution of cheques complies with the payment terms and timelines established by the organization’s policies and procedures and with the contract for Services providers;
- Ensures that all cheques are accounted for and proper signature authorization is obtained for release of payment, as per the organization’s policies.
- Responsible for bank deposits; records and reconciles disbursements Assigns vendor code(s) to the appropriate accounts
- Data enters the general ledger code(s) to the appropriate computer module (in-house system) when required
- Contacts/responds to the provider agencies or suppliers’ inquiries and/or requests regarding invoices/billing problems/outstanding invoices/payments
- Proposes/recommends the policies/procedures for the accounts payable department
- Calculate and prepare the quarterly GST return
- Maintain and reconcile a Purchase Order listing for the corporation
- Ordering of office supplies for the department
- Receive and distribute incoming mail to the department
- Prepare ad hoc client costing report for the MOH
- Distribute and reconcile transportation chits, tokens and petty cash.
- Coordinates with Admin. Coordinator/Client Services Staff for authorized services/equipment/supplies
- Coordinates the resolution of system’s problems with appropriate personnel
- Provides accruals regarding outstanding invoices/Provider billing Vendor invoices for month end and year-end
- Cross training and Acts as back-up for other staff in Accounts Payable on vacation/sick leave
- Performs related clerical duties including filing paid invoices, back up invoices, setting up files and preparing boxes for offsite.
- Prepares documents, files all documents in storage boxes, maintains a log of files and arranges for pick-up and shipment to offsite storage
- Participates in selected projects, committees, meetings and task forces as required
- Schedules Provider/Vendor invoices for processing and prints related reports from the in-house computer system
- Inputs and processes reverse billings from Providers/Vendors
- Protects confidentiality of accounting records
- Assists with training/orientation of new staff to the Accounting team
- Other tasks/duties as assigned/required by Management
QUALIFICATIONS
A) EDUCATION
- Grade 12 or equivalent education
- Successful completion of a Community College Business/Bookkeeping/Accounting program preferred
B) KNOWLEDGE AND EXPERIENCE
- Accurate data entry with appropriate keyboarding at 50 words per minute required
- Working knowledge of Great Plains is a definite asset
- Excellent computer skills: Microsoft Windows, Excel, Word, Outlook
- Ability to assimilate MIS compliant information into General Ledger
- Previous accounting and/or accounts payable experience in the healthcare industry preferred
C) SKILLS/APTITUDES
- Attention to detail to ensure data is entered accurately and in a timely manner
- Demonstrated organizational skills with ability to organize/prioritize daily workload in the presence of frequent interruptions
- Superior customer service skills
- Effective interpersonal skills in dealing with Service Provider Agencies, Suppliers, Hospitals and staff at all levels including Management
- Demonstrated communication skills required to work in a team environment and with diverse backgrounds
- Ability to maintain confidentiality and exercise sound judgement, discretion and accountability in all aspects of the role
- Ability to work independently without close supervision
- Ability to problem-solve and negotiate within area of responsibility
- Ability to work in a fast-paced environment with frequent changes and interruptions
- Ability to attend work on a regular basis
This position is located at the Central LHIN headquarters in Markham, Ontario. There may be requirement for occasional travel to other sites across the Central LHIN.
For more information on the Central LHIN, visit centrallhin.on.ca. Please apply online.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.
-
Float Care Coordinator – Hanover (Permanent Full Time)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking a permanent full time Float Care Coordinator to support our Grey Bruce South Hospital Team.
As a valued member of the Home and Community Care portfolio, the Care Coordinator:
- Is a Registered Nurse, Occupational Therapist, Physical Therapist, or Master of Social Work;
- Has exceptional communication and organizational skills;
- Can easily build and sustain therapeutic relationships;
- Demonstrates the integral qualities of excellent “customer service” when providing patient care;
- Uses their superior assessment skills and sound clinical judgement with a patient-centred approach;
- Is a natural motivator, leader, and advocate;
- Practices and upholds the values of accountability and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will be accountable for coordinating the delivery of care to patients across a continuum of care, facilitating and ensuring the achievement of quality clinical outcomes.
As a Care Coordinator, you will:
- Triage new referrals;
- In collaboration with the patient, assess their needs to determine eligibility for services (e.g., LTC, Adult Day Program, etc.);
- Develop, evaluate, and revise patients’ service plans together with the patient, their support network, and system partners (e.g., physicians, hospitals, community agencies, etc.);
- Make referrals to a variety of community supports, and assist patients and their families through the process;
- Act as a liaison between patients and their various health care providers to achieve optimal health, independence, and dignity; and,
- Represent the LHIN on multidisciplinary committees and community agency working groups.
Location: This position is located in Hanover, Ontario.
How Do I Qualify?
Education:
- A Registered Nurse (RN, BScN), Occupational Therapist, Physical Therapist, Social Worker (MSW) who has membership in good standing with a regulatory body in Ontario.
Experience:
- Experience with clinical assessment tools and developing service plans;
- Previous experience as an advocate and active contributor within a multidisciplinary team.
Knowledge, Skills, and Abilities:
- An understanding of: the roles of health care professionals; the evolving role of LHINs; the issues and priorities within the health care sector and how they impact patient care delivery;
- Sound knowledge of community resources and the long-term care system;
- Active knowledge of privacy and other relevant legislation (e.g., the Long Term Care Act);
- Effective planning, organization, and evaluation skills;
- Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence;
- Efficient computer literacy in patient health databases and Windows environment;
- Demonstrated ability to balance fiscal responsibilities with patient needs.
- The ability to travel throughout the Grey/Bruce region is required.
- Valid driver’s license and access to a reliable vehicle.
Preferred Qualifications:
- Proficiency in a second language, particularly French.
- Recent clinical experience and experience with mental health and addictions.
- Proficiency with RAI assessment tools.
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is October 17, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
JOB TITLE: Digital Health Consultant
START DATE: October 2018
STATUS: Full Time, Permanent
REPORTS TO: Director, Decision Support
DEPARTMENT: Decision Support
LOCATION: Toronto Central LHIN
POSITION SUMMARY:
The position reports directly to the Director, Health Analytics and Innovation with responsibilities to the Decision Support team for delivering information management (IM) projects and coordination of key initiatives across the Toronto Central LHIN and its providers. The consultant’s portfolio will include transformational health system knowledge management and business intelligence projects that will benefit Health Service Providers in our LHIN and advance the use of information to guide decision making, not just for the organization but for all partners.
MAJOR RESPONSIBILITIES:
- Supports LHIN regional digital health portfolio activities with excellent prioritization, organization, and customer relationship skills
- Works in collaboration with other staff in the region to support LHIN project oversight activities and develops/maintains an integrated regional schedule
- Monitors progress of regional digital health delivery partner on completion of local implementation and adoption activities and on alignment to regional digital health strategy, and serves as an escalation point to manage issues and barriers
- Provides strategic advice and support, as required, to LHIN planning staff, health service providers, and other partners on initiatives and opportunities that will advance strategic health system goals
- Identify and/or assess proposals that support the LHIN or provincial digital health strategies
- Effectively evaluates outcomes of digital initiatives using quantitative and qualitative methods to support business case development and return on investment analysis
- Participates on LHIN-based or provincial digital health related project teams as directed
- Build and manage relationships with key stakeholders, ensuring clear communications and effective client management
- Conduct proactive issues management by anticipating and mitigating issues, facilitating discussions among partners/stakeholders
- Uses excellent problem recognition and problem solving abilities to handle complex problems and informs management of potential issues and associated solutions
POSITION REQUIREMENTS:
Education:
- Undergraduate degree required in Health Informatics, Health Administration, Business, Science or a related field
Experience:
- Minimum of 2 years of digital health related experience
- Minimum of 3 years Ontario health care experience
- Good understanding of the Ontario Health Care System
- Understanding of digital health technology such as Health-related Information Systems and interoperability standards
- Sound knowledge of applicable industry experience in support of client groups such as Health Care, Community Support Services, Finance, etc.
- Proficient use of computer software, and peripheral equipment such as Microsoft Windows, MS Office, Ability to prioritize tasks and work effectively under pressure to meet deadlines.
- Capacity to think strategically and maintain a broad systems view
- Comfortable with ambiguity, demonstrating the capacity to work independently and with minimal direction
- Stakeholder management, including senior executives, health service providers
- Excellent verbal, written, presentation and interpersonal communications skills
- Demonstrates ability to work well in a team
Interested applicants are encourage to apply online at www.lhinjobs.ca
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
-
JOB TITLE: Privacy Officer
START DATE: October 2018
STATUS: Full Time, Permanent
REPORTS TO: Director, Quality, Safety and Risk
DEPARTMENT: Quality, Safety and Risk
LOCATION: Toronto Central LHIN
POSITION SUMMARY:
As a key member of the privacy team the Privacy Officer supports the Chief Privacy Officer in ensuring organizational compliance with relevant privacy and information access legislation including the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Health Information Protection Act (PHIPA). This role serves as subject matter expert privacy and access for the organization. Responding to requests for information under PHIPA and FIPPA, conducting privacy audits and providing guidance and training will be a significant part of the work required.
MAJOR RESPONSIBILITIES:
- Support the Chief Privacy Officer in implementing, sustaining, monitoring and improving a comprehensive privacyprogram in a complex healthcare environment
- Support the Chief Privacy Officer in ensuring that Toronto Central LHIN is compliant with the Personal Health Information Protection Act (PHIPA), and Information and Privacy Commissioner (IPC) best practices and orders. This will be done through education, procedure development and review, privacy auditing, risk assessments and breach investigation
- Serve as a privacy resource for all st Respond to inquiries on best practices with respect to the collection, use, disclosure, retention and disposal of personal information and personal health information in order to support organizational compliance with FIPPA and PHIPA obligations.
- With the Chief Privacy Officer ensures privacy impact assessments are conducted (external organization), identify privacy risks and provide consultative services to key stakeholders on the avoidance and/or mitigation of privacy risk This includes reviewing data sharing agreements/business agreements to ensure that all privacy concerns, requirements and responsibilities are addressed.
- Plays an advisory role in safeguarding personal health information and personal information in the implementation of digital health/IT initiative for health system improvement.
- Serve as the lead educator, including content development, of privacy education to all staff.
- Proactively monitor the legislative, regulatory and best practice developments and trends which may impact the organization; informing leadership of pertinent operational requirements, legislative and regulatory matters.
- Other duties specific to privacy include:
- Preparing the statistical annual report as well as any privacy incident reports to the Information and Privacy Commissioner of O
- Preparing the Annual Privacy and Security Operational Self-Attestations to Health Information Network Providers hosting systems including the Integrated Assessment Record and Connecting Ontario as well as the LHIN’s contracted out service provider organization
- Other duties as assigned including participating in sectoral privacy initiatives and pan-LHIN privacy meetings and committees, providing, providing cross coverage for Quality, Safety and Risk team where necessary.
POSITION REQUIREMENTS:
Education:
- University degree.
- Professional certification in Privacy preferred.
Experience:
- Ability to perform effectively both independently and in collaborative teams.
- Knowledge of relevant information health and public sector privacy laws and best practices, including a thorough knowledge of, and demonstrated ability to interpret, PHIPA and FIPPA.
- Knowledge of the Ontario health sector - roles, responsibilities and accountabilities
- Knowledge of information and data flows throughout the organization (collected, used, disclosed, retained and protected).
- Information Security training or experience is an as
- Excellent presentation and training skills. Excellent interpersonal, communications and customer service skills.
- Demonstrated strong analytical and problem-solving skill
- Knowledge and skills in using Microsoft Office Suite, Adobe Acrobat and other office softw
- Ability to work independently, with little day-to-day supervisi
- Excellent organizational and time management skills and the ability to respond to a multiplicity of demands and prioritize work activitie
Interested applicants are encourage to apply online at www.lhinjobs.ca
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
-
JOB TITLE: Senior Consultant, System Flow
START DATE: October 2018
STATUS: Full Time, Permanent
REPORTS TO: Director, System Flow and Capacity
DEPARTMENT: System Flow and Capacity
LOCATION: Toronto Central LHIN
POSITION SUMMARY:
Reporting to the Director, System Flow and Capacity, this position is responsible for working alongside the Director to develop and coordinate a broader system plan to address issues and concerns around client transitions in relation to system flow and bedded capacity across the Toronto Central LHIN and GTA.
The incumbent should have expertise in health care operations in a variety of sectors, clinical background, strong relationship management and problem solving abilities.
MAJOR RESPONSIBILITIES:
- Provides subject matter expertise and advice on performance management of Health Service Providers (HSPs) and health system performance with specialized knowledge in one of the following: Community, Hospitals, Long Term Care with a focus on integration
- Maintains strong working relationships with HSPs and Ministry of Health and Long-Term Care (MOHLTC) in support of proactive/effective performance & issues management
- Provides leadership and coordination of Patient Escalation Table by bringing multi-sector/partner together to find safe and appropriate places of care for complex clients
- Drives clinical service changes & broader health system improvements
- Provide leadership to improve ALC indicators across HSPs by data informed action plans, operational improvements and capacity planning
- Development of capacity plans for bedded services across the system-matching patient needs, population data, changes in patient management to inform short and long term capacity plans to optimize patient flow
- Management and operational optimization of the Short Term Transitional Care Models/Reintegration units to ensure maximal impact on patient care and system efficiency
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve service delivery.
POSITION REQUIREMENTS:
- Knowledge of direct care/case management and/ or operational models used in community health care organizations
- Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care
- Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.)
- Ability to build and foster relationships both internally and externally
- Ability to lead and influence change
- Demonstrated skills in organization and time management
- Superior oral and written communication skills
Education:
- Master’s in business administration, health administration or relevant field or Registered Clinician
Experience:
- Five years’ experience in a LHIN or the healthcare sector
- Administratively strong and able to converse well with HSPs, Ministry and other LHINs as required
- Experience in project coordination
- Financial acumen
- Extensive proficiency in Microsoft Excel and Word with a working knowledge of Information Management Systems such as SharePoint, CRM, etc.
- Excellent communications and interpersonal skills to work effectively with senior level HSP executives and their management teams, and to liaise with colleagues across LHINs and with contacts in the Ministry.
- Knowledge of performance management and evaluation techniques in one or more health sectors related to administrative and/or clinical performance
- Demonstrated capacity to identify and respond quickly to emerging issues and priorities
- Understanding of the Ontario healthcare system, its stakeholders, programs and issues
- Demonstrated experience with operation decision-making related to performance management
- Bilingual (French and English) oral and written communications skills are an asset.
Interested applicants are encourage to apply online at www.lhinjobs.ca
We offer competitive salary and employee benefits, including pension contributions with HOOPP.
Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process
-
Patient Care Assistant – Oxford County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Patient Care Assistants.
As a valued member of the South West LHIN Team, the Patient Care Assistant:
- Is a secondary school graduate, or has an equivalent diploma;
- Has education and training in health care administration;
- Demonstrates a working knowledge of medical terminology;
- Routinely uses exceptional organization, prioritization, and conflict resolution skills;
- Is enthusiastic to communicate and build rapport with patients, families, and health care service providers;
- Genuinely wants to help others with a solution-focused approach;
- Practices and upholds the values of accountability, respect, and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will play a key role in supporting patients throughout all stages of their healthcare journey.
As the first point of contact for patients, families, and service providers, the Patient Care Assistant demonstrates the integral qualities of a Patient-Centred Care approach when interacting with various stakeholders, whether answering incoming questions or providing system navigation.
Working in one of the LHIN’s office or hospital locations, the Patient Care Assistant triages important information to the Care Coordinator, and offers “real-time” solutions to patients, where appropriate. The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.
Location: This position is located within Oxford county.
How Do I Qualify?
Education:
- Secondary School Diploma or equivalent.
- Certificate or Diploma in health care administration is an asset.
Experience:
- Minimum one (1) year of related experience, preferably in health care/medical administration or services.
Knowledge, Skills, and Abilities:
- Working knowledge of Medical Terminology.
- Efficient computer literacy in patient health databases and Windows environment.
- Proven team collaborator with excellent communication and conflict resolution skills.
- Superior rapport building and active listening skills.
- Ability to prioritize competing requests and function well under pressure.
- Dedication to professionalism, diplomacy, and tact in the workplace.
- Consistently adheres to privacy legislation and confidentiality standards.
- Demonstrated ability to manage the flow of information in a timely and efficient manner.
Preferred Qualifications:
- Proficiency in a second language, particularly French
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- Experience working with people from diverse socioeconomic and cultural backgrounds.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is October 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
Patient Care Assistant – London/Middlesex County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Patient Care Assistants.
As a valued member of the South West LHIN Team, the Patient Care Assistant:
- Is a secondary school graduate, or has an equivalent diploma;
- Has education and training in health care administration;
- Demonstrates a working knowledge of medical terminology;
- Routinely uses exceptional organization, prioritization, and conflict resolution skills;
- Is enthusiastic to communicate and build rapport with patients, families, and health care service providers;
- Genuinely wants to help others with a solution-focused approach;
- Practices and upholds the values of accountability, respect, and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will play a key role in supporting patients throughout all stages of their healthcare journey.
As the first point of contact for patients, families, and service providers, the Patient Care Assistant demonstrates the integral qualities of a Patient-Centred Care approach when interacting with various stakeholders, whether answering incoming questions or providing system navigation.
Working in one of the LHIN’s office or hospital locations, the Patient Care Assistant triages important information to the Care Coordinator, and offers “real-time” solutions to patients, where appropriate. The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.
Location: This position is located within London and Middlesex county.
How Do I Qualify?
Education:
- Secondary School Diploma or equivalent.
- Certificate or Diploma in health care administration is an asset.
Experience:
- Minimum one (1) year of related experience, preferably in health care/medical administration or services.
Knowledge, Skills, and Abilities:
- Working knowledge of Medical Terminology.
- Efficient computer literacy in patient health databases and Windows environment.
- Proven team collaborator with excellent communication and conflict resolution skills.
- Superior rapport building and active listening skills.
- Ability to prioritize competing requests and function well under pressure.
- Dedication to professionalism, diplomacy, and tact in the workplace.
- Consistently adheres to privacy legislation and confidentiality standards.
- Demonstrated ability to manage the flow of information in a timely and efficient manner.
Preferred Qualifications:
- Proficiency in a second language, particularly French
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- Experience working with people from diverse socioeconomic and cultural backgrounds.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is October 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
Patient Care Assistant – Huron/Perth Counties (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Patient Care Assistants.
As a valued member of the South West LHIN Team, the Patient Care Assistant:
- Is a secondary school graduate, or has an equivalent diploma;
- Has education and training in health care administration;
- Demonstrates a working knowledge of medical terminology;
- Routinely uses exceptional organization, prioritization, and conflict resolution skills;
- Is enthusiastic to communicate and build rapport with patients, families, and health care service providers;
- Genuinely wants to help others with a solution-focused approach;
- Practices and upholds the values of accountability, respect, and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will play a key role in supporting patients throughout all stages of their healthcare journey.
As the first point of contact for patients, families, and service providers, the Patient Care Assistant demonstrates the integral qualities of a Patient-Centred Care approach when interacting with various stakeholders, whether answering incoming questions or providing system navigation.
Working in one of the LHIN’s office or hospital locations, the Patient Care Assistant triages important information to the Care Coordinator, and offers “real-time” solutions to patients, where appropriate. The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.
Location: This position is located within Huron and/or Perth counties.
How Do I Qualify?
Education:
- Secondary School Diploma or equivalent.
- Certificate or Diploma in health care administration is an asset.
Experience:
- Minimum one (1) year of related experience, preferably in health care/medical administration or services.
Knowledge, Skills, and Abilities:
- Working knowledge of Medical Terminology.
- Efficient computer literacy in patient health databases and Windows environment.
- Proven team collaborator with excellent communication and conflict resolution skills.
- Superior rapport building and active listening skills.
- Ability to prioritize competing requests and function well under pressure.
- Dedication to professionalism, diplomacy, and tact in the workplace.
- Consistently adheres to privacy legislation and confidentiality standards.
- Demonstrated ability to manage the flow of information in a timely and efficient manner.
Preferred Qualifications:
- Proficiency in a second language, particularly French
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- Experience working with people from diverse socioeconomic and cultural backgrounds.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is October 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
Patient Care Assistant – Grey/Bruce County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Patient Care Assistants.
As a valued member of the South West LHIN Team, the Patient Care Assistant:
- Is a secondary school graduate, or has an equivalent diploma;
- Has education and training in health care administration;
- Demonstrates a working knowledge of medical terminology;
- Routinely uses exceptional organization, prioritization, and conflict resolution skills;
- Is enthusiastic to communicate and build rapport with patients, families, and health care service providers;
- Genuinely wants to help others with a solution-focused approach;
- Practices and upholds the values of accountability, respect, and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will play a key role in supporting patients throughout all stages of their healthcare journey.
As the first point of contact for patients, families, and service providers, the Patient Care Assistant demonstrates the integral qualities of a Patient-Centred Care approach when interacting with various stakeholders, whether answering incoming questions or providing system navigation.
Working in one of the LHIN’s office or hospital locations, the Patient Care Assistant triages important information to the Care Coordinator, and offers “real-time” solutions to patients, where appropriate. The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.
Location: This position is located within Grey and/or Bruce counties.
How Do I Qualify?
Education:
- Secondary School Diploma or equivalent.
- Certificate or Diploma in health care administration is an asset.
Experience:
- Minimum one (1) year of related experience, preferably in health care/medical administration or services.
Knowledge, Skills, and Abilities:
- Working knowledge of Medical Terminology.
- Efficient computer literacy in patient health databases and Windows environment.
- Proven team collaborator with excellent communication and conflict resolution skills.
- Superior rapport building and active listening skills.
- Ability to prioritize competing requests and function well under pressure.
- Dedication to professionalism, diplomacy, and tact in the workplace.
- Consistently adheres to privacy legislation and confidentiality standards.
- Demonstrated ability to manage the flow of information in a timely and efficient manner.
Preferred Qualifications:
- Proficiency in a second language, particularly French
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- Experience working with people from diverse socioeconomic and cultural backgrounds.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is October 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
-
Patient Care Assistant – Elgin County (Casual)
The Opportunity:
At this time, the South West Local Health Integration Network is seeking Casual Patient Care Assistants.
As a valued member of the South West LHIN Team, the Patient Care Assistant:
- Is a secondary school graduate, or has an equivalent diploma;
- Has education and training in health care administration;
- Demonstrates a working knowledge of medical terminology;
- Routinely uses exceptional organization, prioritization, and conflict resolution skills;
- Is enthusiastic to communicate and build rapport with patients, families, and health care service providers;
- Genuinely wants to help others with a solution-focused approach;
- Practices and upholds the values of accountability, respect, and “thinking outside the box”.
If you possess the above credentials, skills, and values, we want to hear from you!
What Can I Expect To Do?
You will play a key role in supporting patients throughout all stages of their healthcare journey.
As the first point of contact for patients, families, and service providers, the Patient Care Assistant demonstrates the integral qualities of a Patient-Centred Care approach when interacting with various stakeholders, whether answering incoming questions or providing system navigation.
Working in one of the LHIN’s office or hospital locations, the Patient Care Assistant triages important information to the Care Coordinator, and offers “real-time” solutions to patients, where appropriate. The Patient Care Assistant provides timely follow up on patient issues, and is responsible for ensuring accurate documentation in our patient databases. To support the Care Coordinator, the Patient Care Assistant also helps with managing a variety of tasks relevant to the Care Coordinator’s specific caseload.
Location: This position is located within Elgin county.
How Do I Qualify?
Education:
- Secondary School Diploma or equivalent.
- Certificate or Diploma in health care administration is an asset.
Experience:
- Minimum one (1) year of related experience, preferably in health care/medical administration or services.
Knowledge, Skills, and Abilities:
- Working knowledge of Medical Terminology.
- Efficient computer literacy in patient health databases and Windows environment.
- Proven team collaborator with excellent communication and conflict resolution skills.
- Superior rapport building and active listening skills.
- Ability to prioritize competing requests and function well under pressure.
- Dedication to professionalism, diplomacy, and tact in the workplace.
- Consistently adheres to privacy legislation and confidentiality standards.
- Demonstrated ability to manage the flow of information in a timely and efficient manner.
Preferred Qualifications:
- Proficiency in a second language, particularly French
- Flexible work schedule (i.e., days, evenings, and weekends) to meet organizational needs.
- Experience working with people from diverse socioeconomic and cultural backgrounds.
- An ambassador of workplace culture.
Who We Are:
The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate, and fund local health services, and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience, and value for money across the health care system.
LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.
For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca
The LHIN is an equal opportunity employer and all applicants are welcome. Individuals with a disability requiring accommodation during the application and/or the selection process should advise the recruitment contact so arrangements can be made.
How To Apply:
Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply. Application deadline is October 31, 2018 at 11:59pm.
We thank all applicants; however, only those applicants invited for an interview will be contacted. Due to volume of applications, we will not be responding to general inquiries by phone or e-mail.
