Career Opportunities

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.   As a Patient Services Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.    By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - Provide administrative support services to Care Coordinators - Process new referrals, and orders for services, supplies and equipment - Process and assist in managing confidential patient records - Enter, update and maintain a high volume of patient data in the electronic database - Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate - Provide back-up support to other positions, as required   What must you have? - A Grade 12 diploma (minimum) - 2+ years’ related office experience - Accurate keyboarding/data-entry skills - Proficient with database software, MS Word and Excel, and other applications in a Windows environment - Excellent organizational skills and ability to work with minimal supervision - Advanced multi-tasking skills, with the ability to meet performance and service goals - Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds - Excellent oral and written communication skills, including strong listening skills - Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date    What would give you the edge? - A college diploma in the health or social services field, or business/office administration - Familiarity with medical terminology, and office administrative procedures/concepts - Knowledge of services provided by Home and Community Care Support Services - Ability to speak French or another second language    What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: - Attractive comprehensive compensation packages and benefits - Valuable development opportunities - Membership in a world class defined benefit pension plan   What do I need to know? Anticipated Start Date:  May 27, 2024 Hours of work:   7 hour shifts - between the hours of 8:00 a.m. and 8:00 p.m.  (The successful applicant may be required to work a maximum of three (3) weekends out of six (6) in each posted schedule) Site: Sarnia site Posting Expiry: April 26, 2024 Unionized Position    Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.     Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Do you have Project Management experience and enjoy the challenge of coordinating the administrative aspects of Project Management to help drive initiatives forward?  Do you have strong relationship building skills and thrive in a collaborative work environment?  Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services Mississauga Halton is looking for a permanent full-time Project Specialist, reporting to the Manager, Strategy Management Office. The Project Specialist is responsible for collaborating across the organization with regard to the planning and implementation of corporate projects including the creation, maintenance and monitoring of projects plans and schedules, assist in the management and monitoring status reports and project budgets and is responsible for leading project risk management, communication and facilitating project meetings. Accountabilities include tracking and status reporting related to projects in support of the Strategy and Project Management Office (SPMO). The role also leads simple to moderately complex projects of small to medium scope, at provincial, regional or local levels.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment with the flexibility to be located at any of the 14 HCCSS office locations across the province ​   What will you do? - Collaborate with all areas of the organization in the planning and implementation of projects - Ensure that all projects follow SPMO processes from Project Initiation to Project Close providing support and coaching to Project Leads and Project Teams - Exercise indirect influence to support and motivate project team members in the completion of work deliverables within schedule parameters - Build positive working relationships with project stakeholders that result in consistent positive customer satisfaction - Perform project scope definition and management - Lead and conduct requirements gathering and analysis utilizing various techniques to engage stakeholders and key subject matter experts - In collaboration with the Project Lead and Manager, SMO, identify and track project tasks and status and project performance metrics - Lead project monitoring and control - Perform project schedule definition and management - Record and maintain lessons learned providing recommendations to support and implement changes for continuous improvement - Create and maintain project plans, schedules, status reports and budgets independently and in collaboration with other team members as required - Lead project risk management - Identify, and record project risks and develop recommendations for risk mitigation in collaboration with project stakeholders - Maintain project risk, issue and change control logs ensuring that actions and decisions are recorded and addressed, following SPMO processes - Analyze project change requests for their impact on the project and raising concerns as appropriate - Work with functional managers and project leads to identify project resource requirements and work effort estimates, revising and forecasting estimates in collaboration with Projects Leads as required, in order to support project prioritization and resource planning - Support project communication management, ensuring succinct and timely communication with all stakeholders - Develop and execute against an approved Project Management Plan - Perform document management, including document revision and versioning, and archiving of project and SPMO materials - Facilitate project meetings and produce/distribute meeting documents as required - Ensure accurate tracking and reporting of project progress, including analyzing and consolidating project data and preparing reports - Actively contribute to the development of project management capacity across the organization by developing and/or providing education, coaching, and support to clinical, technical and administrative staff as appropriate - Work closely with the team’s Manager, Director and/or other department and project leads in the implementation of Business Plan initiatives - Contribute toward improving project management methods and practices, including the development of tools and processes.   What do you need? - Undergraduate Baccalaureate degree in Health Care, Business or other relevant field; Master’s Degree is an asset. - Certified Associate in Project Management (CAPM), Project Management Professional (PMP) designation or relevant PMI certification is an asset - Minimum of three (3) to five (5) years of relevant experience - Clear, concise, and accurate communication skills in English, both verbal and written - Demonstrated experience in the area of project management and familiarity with various project management tools, techniques, and methodologies - Knowledge of and experience in the area of portfolio management and strategic planning considered an asset - Knowledge of and experience with SharePoint platform or other similar system an asset - Proficiency in Microsoft Office software including Word, Excel, and PowerPoint - Experience in Visio, MS Project and, MS Teams an asset - Experience in business process improvement - Business insight and modelling to understand functional requirements and processes - Influencing, negotiation and presentation skills - Demonstrated ability to meet deadlines and set priorities - Ability to perform multiple tasks among various projects while maintaining deadlines in accordance with organization standards - Proficiency in French is an asset - Experience in a healthcare environment is preferred - We have a mandatory COVID-19 vaccination policy; as a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   Who are we?  We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #hybrid

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a strategic leader that drives effectiveness, efficiency and high quality performance? Do you have experience planning, directing, and organizing purchasing functions and contractual agreements? Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for an experienced leader in corporate procurement with in depth knowledge of the Ontario Public Service (OPS) Procurement Directive, experience managing contracts of substantial scope, and expertise in procurement leading practices.   Reporting to the Director, Corporate Procurement & Contracts, this position is responsible for procuring high quality corporate goods and services through the effective management of the procurement cycle including: Procurement planning and execution of procurement documents; evaluation of vendor responses; contract negotiations and awards.  This position is also accountable for contract management and performance improvement across Home and Community Care Support Services. The Manager, Procurement and Contracts, Administration, supports the HCCSS administrative functions in developing business requirements and leads all aspects to procurement to achieve value for money and a successful contract award that meets the needs of HCCSS.  The position is expected to develop a level of expertise in the functions being supported.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   What will you do? - Works with Administrative functions to develop a procurement strategy roadmap - Executes procurement roadmap through the preparation and execution of procurement documents which provide an open and fair procurement process in alignment with OPS Directives and guidelines - Supports the Administrative functions in the development of business requirements, evaluation criteria, an scoring of vendor bids - Negotiates and awards contracts in collaboration with Director, Corporate Procurement & Contracts - Achieves value for money for HCCSS - Ensures compliance with Directives and procurement policies and procedures and creates new policies and procedures as required as Directives change - Manages contracts including monitoring contract compliance and overall impact on budget - Develops and analyses reports for the purposes of quality improvement and performance management - Prepares procurement reports as required by the MOH and other external stakeholders - Prepares business cases for senior management and Board sign-off for single or sole source procurements - Provides senior management and management with an awareness and understanding of the procurement cycle - Advises on procurement method, contract terms and conditions, contract management and vendor performance management. - Maintains relationship with Vice-Presidents of Administrative functions to ensure business requirements are being met - Responds to vendor procurement enquiries on behalf of HCCSS - Builds and maintains relationships with HCCSS employees to promote collaboration and enhance the perceived value of procurement services - Maintains effective business relationships with contracted vendors and suppliers, as well as Administrative functions to promote quality service and resolve issues in a collaborative and efficient manner   What do you need? - University Degree in a related field, college diploma and/or equivalent education and experience - Supply Chain Certification (CPSM) or equivalent purchasing/procurement certification an asset - 5-7 years' experience in procurement field plus 1-2 years’ leadership preferred - Previous support of Administrative functions procurement including Information Technology, Finance, Human Resources, Quality and Risk, and Project Management - Knowledge of concepts, latest issues, leading practices and procedures for procurement and contract administration management, monitoring, and compliance - Understanding contract law and related legislation, OPS or BPS Directives and Trade Agreements - Good knowledge of related budgeting, financial, and monitoring processes (e.g., billing, invoicing, planning, performance reporting, etc.) - Expert knowledge of procurement tools and systems available - Demonstrated excellent planning and organizing skills to manage a variety of contracts and processes simultaneously - Advanced ability to use MS Office applications (e.g., Word, Excel, PowerPoint, Teams, etc.) - Listens effectively to requirements and demonstrates strong communication skills to write technical documents and discuss specifications/conditions with relevant parties - Proven leadership skills to provide guidance, mentorship, direction and feedback - Strong negotiation skills to support contract discussions - Strong communication skills, both verbal and written, related to contracts, policy development, briefing notes, business cases, training and education - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Understanding of the HCCSS stakeholders, client service delivery frameworks and methods, and issues and priorities within the health care sector and their impact on procurement - Expert customer service skills; understanding of HCCSS’ stakeholders, organizational framework and issues and priorities within the healthcare sector, including their impact on procurement - Preference will be given to candidates who are proficient in both official languages   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a skilled procurement professional that strives for excellence and quality to create optimal value for the organization? Do you enjoy the challenge of leading large complex procurement initiatives?  Are you passionate about exceptional health care and driven by a desire to help others?    If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   The Senior Analyst, Procurement has extensive experience in leading complex end-to-end procurement processes for a wide variety of goods and services. The Senior Analyst will support the efficient operations of the procurement function through effective contract management practices and procurement methodologies. The Senior Analyst will manage large and complex competitive procurement processes by working with an interdisciplinary team within the organization through the procurement lifecycle, from RFx through to contract award and implementation.  The Senior Analyst role will play a critical role in supporting the organizational transition and transformation of 14 HCCSS organizations to Ontario Health atHome, specifically in ensuring standardization, efficiency, and implementation of best practices across the Procurement portfolio.    The Senior Analyst will ensure compliance with OPS Procurement Directives and Home and Community Care Support Services relevant policies and procedure as well as lead the organizational education, training and development on procurement processes and legislation.  They will meet with Vendors and User departments across the Province to resolve any Vendor issues and assist with the monitoring of Vendor contracts. The Senior Analyst will be accountable for ensuring all legal contracts for the organization are duly executed and stored in a secure database, and will manage reporting to ensure contracts are procured or renewed accordingly.   What will you do? - Lead provincial and/or regional procurement initiatives for large and complex procurement activities - Support the coordination of various Ministry reporting and/or audits involving procurement - Lead provincial and regional procurement projects - In collaboration with the Manager, Procurement, coordinate key procurement activities required to transition from 14 legal entities into one organization as Ontario Health atHome - Develop and implement education to staff and leaders across HCCSS on procurement best practices, legislation, and process requirements to increase the perceived value of procurement - Develop, prepare, analyze and present procurement and spend reports on a monthly, quarterly and annual basis - Lead all Information Technology procurement activities for HCCSS - Proactively assess, define and resolve complex procurement issues.  - Develop and deliver training and communication materials relating to procurement policies and processes - Establish and maintain a strong client focus, attitude and execution as a service department within HCCSS - Foster a change culture, utilizes best in practice processes - Drive the organization’s procurement activities to effectively execute procurement strategies and transactions, meeting HCCSS business needs.  This includes RFBs, RFQs, evaluations, negotiations, award of purchase orders and agreements, and expediting close-out activities. - Develop strong relationships with internal partners, including leaders across HCCSS, in order to successfully complete critical procurement processes - Build and foster relationships with external partners, including OHTs, Supply Ontario, Vendor of Record organizations, and Ministries - Promote the ongoing development and sustainability of a purchasing framework with engagement of both internal and external stakeholders - Ensure procurement commitment approval and contracts align with the HCCSS Financial Signing Authority (FSA) policy. - Develop the procurement business case, specifications/standards for the goods or service required, weighting and relevant evaluation criteria for individual RFx processes; develops appropriate procurement documents and contract; and manages all aspects of the competitive procurement process including any necessary postings to the Ontario Tenders Portal (or equivalent platform). - Implement policies and procedures to ensure alignment with applicable legislation, directives and Trade Agreements and achieves compliance. - Maintain current knowledge and ongoing continued education with regard to procurement modernization and data analytics, the Senior Specialist will stay apprised of changes to the provincial procurement framework to effectively lead as a subject matter expert in the procurement arena and change management practices. - Navigate the Ministry of Public and Business Service Delivery (MPBSD) Vendor of Record program on behalf of the organization to provide procurement advice regarding approach and Vendor selection. - Network with peers in other HCCSS offices; participating in committees to advise on new guidelines, process changes, templates, product evaluations, etc. - Manage a centralized repository/database for all legal agreements.   What do you need? - University degree or college diploma in related area such as Health Administration or Business, Project Management. - Certified Professional Purchaser (CPP) or Council of Supply Chain Management Professionals (CSCMP) designation is an asset - 4-6 years’ experience in a previous procurement and/or contracts department working with complex and high dollar contracts - Demonstrated experience with procurement of IT hardware, software and professional services to support HCCSS IT portfolio is required. Experience working with OPS Procurement Directives is a strong asset - Working experience in a multi-disciplinary environment - Advanced analytical skills including advanced excel, PowerPoint and written reports with the ability to gather and analyze data, prepare written reports and direct others in the requirements of data analysis - Excellent negotiation and facilitation skills and advanced business acumen - Knowledge of contract law - Strong project management skills with the ability to manage and oversee multiple projects simultaneously and meet tight timelines - Superior change management skills including assessing need for change, engagement of stakeholders as well as design and deliver change - Strong problem solving skills required as well as proven ability to work and pay close attention to accuracy and detail - Strong verbal and written communication skills - Excellent presentation and training skills with the ability to communicate complex principles and legislation clearly to different levels across the organization - Proven ability to work independently and as a team player and in a fast-paced, changing environment - Excellent ability to develop and foster positive relationships with internal and external partners - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Knowledge of OPS Procurement Directives - Understanding the role of Supply Ontario and the Ministry of Public and Business Service Delivery (MPBSD) - Knowledge of the Province’s Vendors of Record (VORs), and mandatory compliance requirements   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOME Reporting to the Vice President Quality and Risk, the Provincial Bioethicist is responsible for providing leadership in developing and promoting ethics programming and capacity across the 14 HCCSS geographies. The bioethicist will demonstrate excellence in the provision of high level clinical ethics consultation and bring a unique set of skills and experience to support broader ethics-related matters in the organization and our community.   This position will work collaboratively with the Provincial Ethics Steering Committee, Research Ethics Sub Committee, Director Quality and Risk Planning, Standardization, and Local Ethics Leads, and other stakeholders as appropriate, across the 14 geographies to assess home and community care ethics needs, develop and execute improvement plans and provide subject matter expertise and consultation with regard to ethical decision making at all levels of the organization.  This mandate will be achieved through the establishment of an innovative and responsive bioethics services program to meet the Clinical, Executive and Board of Directors’ needs.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   What will you do? - Guide staff, management and the Board, in patient care delivery, clinical, organizational and resource allocation ethical decision making. - Deliver high quality, timely ethics consultation across the 14 HCCSSs - Provide consultation on the use and application of the Ethics SCORE (Situation- Context- Options- Recommendations- Evaluation) Tools, and in determining if an issue is ethical in nature. - Support the continued education and training of Local Ethics Leads, Committee Members, Champions and all levels of home and community care staff including the dissemination of bioethics skills and knowledge and the promotion of organizational ethics and ethical policy development through the system by identifying areas of moral concern, modelling ethical leadership, offering reflection, and recommendations on ethically complex matters. - Escalate evolving risks, priorities, and dilemmas which may arise as contributing factors to ethical dilemmas, such as harassment, bullying, unjust staff treatment, fraud, research, digital health, elder abuse, treatment decisions, care continuum/circle of care, Medical Assistance in Dying, unsafe living environment, capacity issues, family dynamics, and equity of service hours and plans. - Contribute to the ethical review of research studies to ensure that research involving the participation of HCCSS patients and /or HCCSS staff meets current ethical research standards for the protection of human research participants in compliance with The Tri Council Policy Statement: Ethical Conduct of Research involving Humans. - Support HCCSS, collaborate with other healthcare agencies, including contracted Service Provider Organizations, Ontario Health Teams and Health Service Providers to address interorganizational or interservice ethical issues and conflicts which may arise, including those that may emerge related to organizational transition. - Adopt a biennial assessment of systemic organizational ethical risks, monitor broader ethical environment of healthcare and ethics literature, adopt an approach to assessing the impact of the Ethics Program (e.g. knowledge surveys), and provide quarterly status report for the Provincial Ethics Steering Committee, and HCCSSs and an annual status reports to the Board. - Contribute to the development of the field through scholarship, including collaborative efforts to publish HCCSS’s ethics developments and innovations. - Maintain professional development by staying up to date on knowledge of the literature and developments in the field of bioethics, engaging in local and national bioethics communities, and working to enhance professional skills.   What do you need? - Master of Science in Bioethics or related field, Doctoral Degree in Bioethics preferred. - Minimum 6 – 10 years’ experience as a senior leader in Ethics in a health care environment (home and community care experience preferred). - Formal fellowship training in clinical and organization ethics is preferred. - Professional Experience working in clinical environments, providing high-quality ethics consultation, serving on an engaged ethics committee - Demonstrated strength in leadership skills, innovation and integrity, and a commitment to a high level of excellence that inspires others - Knowledge of best and emerging practices in the field of bioethics and the ability to support practical implementation as appropriate - Expert knowledge with regard to the field of bioethics and its application in post-acute sector - Effective oral and written communication, skills, efficiency in telecommunications technology, experience and excellence in education and mentoring, and a collaborative work style. - Proven ability to establish and maintain effective working relationships with managers and staff at all levels of the organization to advise on, facilitate, mitigate and  resolve  ethical issues to enhance patient care and corporate decision making. - Well-honed facilitation, coaching, and leadership skills and abilities to work effectively with stakeholders at all levels of the organizational structure - Ability to influence others to engage in solution-focused dialogue and follow a recommended course of action. - Ability to communicate clearly, concisely and listen effectively to encourage open exchange of ideas of information and ideas. Strong presentation and written communication skills   As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you an experienced IT professional with expertise in SharePoint?  Do you have an aptitude for building strong working relationships with stakeholders to share your technical knowledge and enjoy working in a collaborative team environment? Are you passionate about exceptional health care and driven by a desire to help others? If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care. Reporting to the Director, Information Technology, the Information Technology Lead - SharePoint role is assigned to focus on SharePoint, responsible for designing, implementing, and maintaining Microsoft 365 solutions utilizing SharePoint, MS Teams, and PowerApps across the 14 Home and Community Care Support Services (HCCSS) organizations. Information Technology Lead - SharePoint will work closely with stakeholders to understand their needs and develop solutions that improve productivity, collaboration, and information management.   What will you do? - Engage and support provincial IT Directors/Leads in the achievement of consistent and standardized IT configuration. - Design, configure, and implement SharePoint, MS Teams, and PowerApps solutions within Microsoft 365. - Configure, implement, and maintain SharePoint Online and the Microsoft 365 environment; this includes helping to migrate content from network drives, OneDrive, and other systems to SharePoint Online. - Lead in the deployment of provincial projects and ensure accurate and timely provincial reporting as needed. - Build and maintain effective and collaborative working relationships with key stakeholders to understand needs and provide recommendations on SharePoint, MS Teams, and PowerApps solutions, and mitigate potential issues and challenges. - Ensure confidentiality and security of information and participate in investigations as required. - Create and manage SharePoint sites, lists, libraries, and workflows. - Develop custom PowerApps solutions to meet business needs. - Manage MS Teams setup, configuration, and administration. - Migrate on‐premises SharePoint content to SharePoint Online. - Manage security and permissions for SharePoint sites and content. - Troubleshoot and resolve SharePoint, MS Teams, and PowerApps technical issues. - Maintain knowledge of SharePoint, MS Teams, PowerApps, and Microsoft 365 features and technologies, and train users on how to use them effectively.   What do you need? - Bachelor's degree in Computer Science, Information Technology, or equivalent in related field. - Microsoft Teams (MS-700) certification is an asset. - Minimum 5 years of experience with Microsoft 365, SharePoint Online, Teams, and PowerApps solutions, including migrations, customization, and troubleshooting. - Demonstrated capability to manage and lead Microsoft 365 projects, and theoretical knowledge of complex and multi‐tier IT project and information management. - Ability to stipulate technical and/or business governance. - Experience with SharePoint Developer implementing and modifying Codeplex solutions and SharePoint Server 2010 to 2019. - Ability to implement different authentication methods with SharePoint and experience with SharePoint Designer and InfoPath Forms. - Familiarity of SharePoint tools such as Nintex and ShareGate. - Experience with MS Azure cloud services. - Knowledge of front end (jQuery, JavaScript). - Working knowledge of PowerShell for maintenance administration, solution deployment and automated installations. - Strong conceptual and analytical skills and demonstrated problem solving abilities to analyze and create effective solutions for clients. - Negotiation and persuasion skills to engage stakeholders in providing optimum results. - Highly detail‐oriented, creative, and self‐motivated. - Ability to identify and analyze stakeholder needs and extract, interpret and format information using technological solutions appropriate to the business needs. - Excellent planning and organizational skills to implement work assignments, manage competing demands and work under pressure. - Excellent verbal and written communication with the ability to convey complex technical concepts in a clear, concise manner. - Strong interpersonal skills with the ability to establish and maintain effective partnerships and working relations with stakeholders across departmental lines. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment and flexible work location (position can work in any of the 14 HCCSS office locations across the province)   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid  

  Registered Nurse-Hospital to Home   Are you an experienced registered nurse, physiotherapist, occupational therapist,  social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.     What will you do? - Accountable and responsible for the provision of general and specialized nursing duties and work assignments on a daily basis, according to the Standards of Nursing Practice of the  College of Nurses of Ontario,and approved standards of care of the Home and Community Care Support Services Central West. -  Responsible and accountable for providing quality patient/family focused nursing care to a community patient population. - Practice within their full scope to plan, organize and provide care to patients in accordance with the nursing philosophy and standards set by the Home and Community Care Support Services Central West in collaboration with Home and Community Care Support Services, WOHS, and HHCC and according to the standards of nursing practice of the College of Nurses of Ontario and within the Regulated Health Professionals Act legislation. What must you have? - BScN preferred and minimum completion of community college diploma in nursing required - Ongoing annual recertification of BCLS/BLS or CPR (BCLS/BLS for Healthcare Provider or CPR Healthcare Provider level current) - Current Registration with the College of Nurses of Ontario - Case Management Certificate is an asset - Current health care provider BCLS - Physical assessment course preferred - Minimum of two (2) years acute hospital relevant experience as a Registered Nurse - Working experience in an Emergency Department/Critical care and Community Nursing preferred - Demonstrated knowledge, experience and ability to care for patients with the following: - initiation and maintenance of IV therapy - administration of medication above the drip chamber - health assessment - catheterization - normal and abnormal blood values - blood glucose monitoring - nasogastric tube - wound management skills - excellent infection control practices - Appropriate lifting techniques - Working knowledge of community resources and roles of health care professional - Emergency/critical care and community nursing experience an asset - Solid knowledge of health care related legislation and practices - Knowledge of direct care / case management models used in community health care organizations - Knowledge of Home and Community Care Support Services Central West priorities, policies, practices and service standards Advanced assessment and diagnostic reasoning skills - Must be able to practice independently and interdependently - Effective interpersonal and communication skills - Effective organizational and planning skills - Basic proficiency with computerized information systems - French language is an asset - Must have a valid driver’s license and access to a vehicle - Demonstrates commitment to the Home and Community Care Support Services Central West’s mission and values - Effectively maintain a constant flow of verbal and written communication with others throughout the workplace as well as outside the organization - Able to communicate with Patients’, their families, and other relevant individuals in order to follow through with care plan directives - Demonstrated awareness of cultural diversity, as well as ability to behave discreetly and sensitively to confidential issues  -   -   -   What would give you the edge?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

Registered Nurse-Hospital to Home   Are you an experienced registered nurse, physiotherapist, occupational therapist,  social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.     What will you do? - Complete a comprehensive geriatric behaviour assessment using the PIECES framework and supporting geriatric assessments. - Liaise with members of the care teams including the patient and care provider in developing a comprehensive behavioural care plan specific to target primary behaviour at time of transition. The team includes i.e., hospital staff, LHIN staff, discharge planner, physicians, Alzheimer’s, and Psychogeriatric Resource Consultants and crisis team. etc. to coordinate and integrate care plans. - Conducts a Best Possible Medication History and shares with members of the care team. Interacts with a member of the Pharmacy team in any setting to support medication changes and monitoring in compliance with medication management policy. - Either directly or through the LHIN Case Manager, works collaboratively to connect with the primary care physician, geriatrician or geri-psychiatric specialist and provides updates on patient status post-discharge from hospital. Recommends and facilitates, as appropriate, follow-up visits with the primary care physician or nurse practitioner in community or Long term care home. - Addresses and works with the client and care giver to answer questions and concerns supporting the behaviour management care plan. - Assessment, consultation, and treatment, as indicated. - Utilizes an ABOE ( Assessment, Behaviour, Outcomes and Evaluation approach and communicates these observations to the care team and care giver - Documents assessments and care plan in the LHIN CHRIS database, OSLER and HEADWATERS Hospital MEDITECH database. - Participates in data entry to track program metrics. - Acts as a spokesperson as required, and interpret the role of the LHIN to clients, health care professionals and to the public. Ensure positive public relations and effective co-ordination of services through ongoing liaison and participation on internal and external committees. - Participates in the orientation of new staff and students and provides refresher training for current staff as assigned. - Assesses for and promotes a safe environment for clients, caregivers, family members, and staff. Adhere to health and safety policies/ practices developed and implemented by the LHIN/ Osler and Headwaters hospital. - Participates in utilizing, maintaining, and monitoring Best Practice standards for the geriatric behaviour population. This includes committee work and active participation and contribution to quality initiatives. What must you have? - Ability to assist staff and family members in a person centred approach to develop and implement behavioural care strategies/approaches and to monitor patients responses over time - Demonstrates commitment to the LHIN’s mission and values. - Working knowledge of community resources and roles of health care professional - Solid knowledge of health care related legislation and practices - Knowledge of direct care / case management models used in community health care organizations. -  Knowledge of LHIN priorities, policies, practices and service standards - Registered Nurse (BScN or diploma) - Completion of a Case Management Certificate is an asset - Completion of P.I.E.C.E.S training and experience using this model - GPA ( Gentle Persuasive Approach) essential - Demonstrated experience meeting documentation standards of the College of Nurses of Ontario and organizational expectations - Crisis Prevention Intervention Training an asset - CNA certification in Geriatrics preferred - Current CPR certification - Minimum of two (2) years of experience relevant experience as a Registered Nurse (BScN or diploma) focused on providing or coordinating care for adults in a mental health setting and/or specialized geriatrics unit with experience in dementia care - Specialized skills in assessment of delirium, dementia and mental health. Knowledge of multiple best practices in these areas - Ongoing annual recertification BCLS/BLS or CPR - BCLS/BLS for Healthcare Provider or CPR Healthcare Provider level current - Registered Nurse (BScN or diploma) in good standing with the college of Nurses of Ontario -   What would give you the edge?   - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What must you have?  - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 1+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  Reporting to the Manager, Contract Services, this position contributes to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting of Service Provider performance on a regular and ad hoc basis to support evidence-informed decision making and ensures that contractual obligations are met through a performance monitoring system.   MAJOR RESPONSIBILITIES - Performance Monitoring - Functions as a contract subject matter expert working closely with Client Services, Finance and IT/BAS and Decision Support to develop and maintain processes for the provision of performance monitoring and reporting information to internal and external partners. - Monitors Service Provider performance in relation to service delivery standards, e.g., occurrences, tracking and trending of service refusals, service volumes, etc. - Tracks, trends and analyzes Service Provider data on a regular and ad hoc basis and completes required reports with respect to the contract management and informs the manager of any service provider performance not achieving acceptable targets. - Provides guidance and/or collects, investigates and prepares data reports on contract compliance investigations. - Assists with the review of Service Provider Annual Performance Reports and liaises with the finance department for the review of annual audited financial statements. - Leads internal and external audit task forces to improve systems and ensure data integrity. - Prepares monthly/quarterly Service Provider performance reports and queries about performance indicators and other performance monitoring information. - Tracks outstanding performance issues and timely implementation of Service Provider actions. - Participates in statistical analysis of data and research projects as required. - Establishes and maintains internal and external contracts databases, updates contract information, and develop quarterly contract reports. - Establishes and maintains a tracking system for the follow-up of reports and documents from service providers, including contracts and amendments, insurance certificates, audited financial statements and performance action plans. - Provides in-service training for experienced providers in areas of updated policy, procedure and regulations and training new service providers on HPG and Portal administration. - Relationship Management - Maintains effective working relationships with internal stakeholders to implement new processes to further improve performance monitoring. - Builds and maintains effective working relationships with Contracted Service Providers to ensure timely submission of data and information   What must you have?    - Relevant undergraduate degree or diploma in business or a health related field from a recognized college or university. Combination of relevant education and/or experience will be considered. - Minimum of three years of experience in a contract administration role with one year experience in health care field preferably in a brokered model of care environment. - Experience monitoring and managing contract performance indicators, quality standards and analyzing and interpreting data and has the ability to translate data into useful information. - Knowledge of performance management and reporting methods and tools. - Understanding contract management principles and practices. - Strong knowledge of LHIN business strategies, objectives, and priorities and related priorities and requirements for the Contract/Performance Management function. - Basic knowledge of LHIN administrative practices and procedures (e.g., HR, etc.) - Demonstrated planning and organizing skills to manage a variety of contract monitoring processes simultaneously.     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

MAJOR RESPONSIBILITIES                 Reporting to the Patient Care Services Manager, the Learning Solutions Business Partner (LSBP) is responsible for providing learning solutions that drives performance excellence at Home and Community Care Support Services Central West. The LSBP will plan, design, deliver and evaluate learning solutions, facilitate formal training for new and existing employees, support new hires to successfully onboard (including performance coaching and support post training) and conduct on-going performance audits to proactively identify learning needs and solutions.   The learning component will include learning and education needs pertaining to HCCSS systems for Patient Care Services including The Art of Case Management, the RAI- assessment tools, policies, procedures, programs such as customer service, orientation, case management services and other related HCCSS systems, programs and tools related to Patient Care Services.    What must you have?                                                           - Three (3) to five (5) years’ experience in delivering learning solutions, facilitation and/or design in a patient centric environment - Regulated Health Professional preferred - Previous experience in applying adult learning principles - Previous experience facilitating the learning of technical learning programs, ideally within a health care environment - Proven excellent presentation and group facilitation skills - Demonstrated focus on providing innovative solutions to meet the needs of our learners - Knowledge of, and demonstrated experience in Case Management preferred - Knowledge of, and demonstrated experience in RAI training preferred - Post-secondary education in Adult Education preferred - Previous experience in designing, delivering and evaluation customer service training is preferred - Knowledge of, and demonstrated experience in Change Management preferred - Knowledge of and adherence  to all HCCSS policies, procedures and relevant administrative practices - Knowledge of HCCSS patient services strategies, objectives, priorities and programs - Practical knowledge of Long Term Care Act, Substitute Decisions Act, Placement Regulations and Health Care Consent Act - Good knowledge of community resources (e.g. services and programs) - Strong understanding and commitment to quality programs and best practice - Understanding of HCCSS Central West stakeholders, patient service delivery frameworks and methods, and overall issues and priorities within the health care sector - Excellent working knowledge of patient database systems - Successful completion of RAI-HC competency modules - Proven facilitator experience with excellent communication skills (written/documentation and verbal). - Strong relationship building skills and maintains positive working relationship with external and internal contacts - Experience effectively working with multiple stakeholders to gain understanding, determine need and build learning solutions - Excellent critical thinking and decision making skills - Solid ability to use MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.) - Highly detailed with strong organizational, time management, prioritization, planning and multi-tasking skills - Flexible, adaptable and responsive to change - Accountable for own actions and decisions - Self-directed with the ability to work independently - Excellent understanding of communication in education and training - Courteous and respectful in all interactions as well as able to work positively and collaboratively within a team environment - Strong negotiation, problem solving, effective listening and facilitation skills - Ability to maintain confidential information - Empathy to sensitive issues - Ability to communicate in French or another language an asset   What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced Respiratory Therapist, seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Respiratory Therapist, you will be responsible for providing leadership and clinical care to frail adults and children with complex respiratory needs and/or high risk characteristics. The RT will liaise with primary and secondary care providers to facilitate hospital discharge and prevent ED visits when possible. The RT in his/her leadership role, and as a member of the team, will function at full scope of practice to plan and implement a clinical service program to assist in meeting a patient’s clinical care needs and identified goals. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? - Conducts assessments of patients with respiratory conditions transitioning home from hospital - Care and management of mechanically ventilated patients in community - Assessment and intervention for patients deemed high risk for respiratory failure - Management and care of patients with tracheostomies or laryngectomies - In-home teaching related to respiratory equipment - Identifying when to terminate service once a patient's goals are achieved and/or when the patient no longer requires the service. - Attending patient related meetings to report on assessment findings and discuss plans for interventions, progress reports and discharge as required. - Documents all patient-related interventions and maintains the patient record by adhering to The College of Respiratory Therapists of Ontario standards of practice and HCCSS HNHB policies and procedures. What must you have? - Graduate of an accredited program for Respiratory Therapy - Must be currently licensed by, and in good standing with, the College of Respiratory Therapists of Ontario (CTRO) practice in all applicable for clinical areas. - Current BCLS certification required; ACLS and PALS certification an asset. - Certification as a Certified Respiratory Educator (CRE) or Certified COPD Educator (CCE) an asset - A minimum of 2 years of work experience in an acute care setting; hospital experience (ventilators, cough assist and tracheostomy teaching) and additional experience in community an asset. - Demonstrated commitment to continuing education and involvement in professional associations/activities preferred. - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - Ability to apply knowledge, skills, judgment and competencies required for safe, independent and inter-disciplinary practice by meeting professional practice standards as outlined by the College of Respiratory Therapists of Ontario and related professional associations. - Demonstrated ability to work independently and collaboratively as part of an interdisciplinary team, and with patients and families. - Proven flexibility and adaptability in a fast-paced and complex environment (independently/within a team). - Comfortable working in a community setting without direct supervision. - Computer experience and keyboarding skills on a lap top computer.   What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOMEAre you a Nurse Practioner that is able to provide leadership, clinical case consultation and direct clinical care to adult clients and their family/caregivers who require hospice palliative care?  Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. As an Integrated Palliative Care Nurse Practioner you will provide leadership, clinical case consultation and direct clinical care to adult clients and their family/caregivers who require hospice palliative care within the HNHB HCCSS. The NP will support and enhance the capacity of primary care practitioners providing hospice palliative care. The NP will work collaboratively with the palliative care team to reduce avoidable emergency department visits/hospitalizations. By applying your NP experience, you will have the opportunity to play a key role in providing connected, accessible, patient-centred care and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. Hours of Work: Monday to Friday, 8:30am-4:30pm. Your home branch would be Brant with the expectation that you would provide coverage to both Haldimand Norfolk & Brant areas. This is a 6 month term assignment (subject to extension or termination).   What will you do? - Provide comprehensive primary health care services per the College of Nurses of Ontario (CNO) Practice Standards for Nurse Practitioners standard to adult clients who require hospice palliative care - Enhance the quality of palliative care by providing pain and symptom management through the NPs advanced scope of practice - Provide clinical case consultation with members of the client’s interdisciplinary palliative care team to support and enhance capacity of primary care practitioners providing palliative care - Is an integral member of the Palliative Care Shared Care/Outreach Teams where they exist in the community - Advance care connections across health care sectors for seamless, coordinated and integrated hospice palliative care - Initiate, benchmark, recommend, implement and evaluate best practices in the delivery of palliative care services - Support an organizational culture that fosters excellence in the provision of palliative care and inter and intra-disciplinary teamwork - Collaborate with and provide expertise and guidance to HCCSS case managers, HCCSS contracted service providers and primary care physicians. Develops, implements and evaluates policies and procedures - Participate in continuing education and training initiatives at the HCCSS, including mentoring team members - Interact with leaders to promote consistency and best practices - Participate in performance measurement and utilization management - Promote communication to develop a collaborative inter disciplinary hospice palliative care team - Promotes a continuous learning environment - Anticipate changing priorities and recommend reallocation of resources as required to meet overall needs - Monitor and evaluate palliative care best practices in collaboration with the manager and/or director of client services as requested - Establish and maintain collaborative and effective working relationships with HCCSS employees, physicians, and palliative care system partners What you must have?   Educational Qualifications - Certificate of Registration in the Extended Class from the College of Nurses of Ontario, and eligible to practice as a RN(EC) - Canadian Nursing Association Certification in Hospice Palliative Care or relevant specialty certification preferred Experience  - Preferred 3 to 5 years’ experience in hospice palliative care. Professional experience in health care should include: linkages with community health agencies and other health disciplines, needs assessment, and case management and/or discharge planning OR Nurse Practitioners with experience in primary care and/or acute care with an interest in developing an advanced level of knowledge and skill in hospice palliative care We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date   What would give you the edge? - Demonstrated knowledge and application of best practices related to hospice palliative care service delivery - Strong consultation skills with expert knowledge of models of consultation and their application with individuals, teams and with community service providers - Ability to research, analyze, and evaluate hospice palliative care best practices program development and implementation - Significant understanding relationship with HCCSS and broader HNHB client service community - Knowledge of HCCSS mission, vision, and strategic directions - Proven interpersonal and team communication skills demonstrating a client service orientation - Ability to deliver information effectively, verbally and in writing, in a variety of settings - Good coaching and facilitation skills - Provides leadership in meeting clients’ primary care needs - Computer experience and keyboarding skills on a lap top and desktop computers - Fluency in English (oral and written). Fluency in French preferred. - Current CPR Certification—Basic Life Support What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation package - Valuable development opportunities​ - Membership in a world class defined benefit pension plan Who are we?   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us?   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home Equity, Inclusion, Diversity and Anti-Racism Commitment    Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted

Are you an experienced registered nurse, physiotherapist, occupational therapist or social worker seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.     What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - Recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language What you should know Job Posting: 214-23 Bargaining Agent: ONA Location: Burk's Falls Effective Date: Immediately to December 13, 2024    Interested persons are invited to submit a cover letter and resume.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

  Nurse Specialized in Wound, Ostomy and Continence (NSWOC)   Position Summary Reporting to the Patient Services Manager, this self-directed position functions as a member of an integrated wound care team, this position serves the entirety of the Waterloo-Wellington geography and is accountable for providing direct clinical care and oversight in collaboration with nursing service providers supporting advanced wound care.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan.     What will you do? - Collaborates with advanced wound care specialists (e.g. physicians, CNS, therapists, chiropodists) and Home and Community Care Support Services (HCCSS) nursing service provider organizations in the development, implementation and evaluation of integrated wound care delivery - Provides advanced wound, ostomy and continence care to patients in home and clinics, with a strong emphasis on assessment, treatment, teaching, health promotion and prevention - Liaises with primary care providers and other members of patient’s health care team - Ensures the establishment and adoption of wound care best practices based on RNAO, Canadian Association of Wound Care, Health Quality Ontario and Waterloo Wellington Integrated Wound Care Program guidelines - Provides knowledge transfer of leading clinical practices in wound, ostomy and continence management and prevention to improve patient outcomes and experience - Teaches, mentors and coaches members of the multi-disciplinary health care team, both internal and external to HCCSS, on leading clinical best practices in wound prevention and care as well as ostomy and continence care - Champions clinical quality improvement initiatives and drives improvement in safe, high quality and evidence based practice - Provide leadership at cross continuum collaboratives such as the Wound Working Group - Performing other duties as assigned.   What must you have? - Current registration with the College of Nurses of Ontario (preference will be given to BScN candidates) - Certificate in Enterostomal Therapy Nursing or Nurses Specialized in Wounds, Ostomy & Continence Canada Program (NSWOCC) (previously known as Enterostomal Therapy Nursing program), current registration with the NSWOCC. - 5 years nursing experience, or equivalency, providing advanced wound, ostomy and continence care preferred - Proven leadership capabilities and success working with an interdisciplinary team and community services, combined with an understanding of the roles of health professionals, support workers, and programs related to community health and social services - Thorough knowledge of wound, ostomy and continence products and indications for use - Computer literacy and demonstrated ability to work independently in a multidisciplinary team setting with the ability to promote effective working relationships is essential - This position also requires proficiency in the use of a personal computer in a windows networked environment, using Word and other database software - Current Canadian certification (within the past 12 months) of First Aid, CPR - The ability to travel throughout Waterloo Region and Wellington County is required - With appropriate notice, this position may be assigned other shifts or work locations and may be included in a future weekend rotation   What would give you the edge? - Wound related advance degree - Fluency in French language preferred.   What do you need to know? This position is a Hybrid position and will be required to be onsite in the office as determined by the Employer.  The successful applicant must be willing and able to attend onsite as required.   Why Join Us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. How do you apply? Interested candidates should submit their resume and cover letter before 4:30 pmon Monday, April 22, 2024, stating Competition # “24-O-038- NSWOC TFT (12m)” in the subject line of the email, to HR.WW@HccOntario.ca By submitting an application, applicants are consenting to the sharing of their personal information with individuals from Home and Community Care Support Services Waterloo Wellington who are participating in the selection process.   Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests are required to be submitted for review and validation prior to an offer of employment.    

JOB POSTING # 052-24                                                                                                                                    POSTING DATE: April 11, 2024                                                                                                                                                                                                                                 JOB TITLE:  Registered Practical Nurse, Rapid Response, Temporary, Full-Time   INITIAL ASSIGNMENT:  Rapid Response Nurse Program   BARGAINING AGENT: ONA   LOCATION:  Espanola   LANGUAGE(S): English   EFFECTIVE DATE:  Immediately to April 30, 2025   Home and Community Care Support Services North East offers a wide-range of quality health-care services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multi-disciplinary team.   POSITION SUMMARY: Registered Practical Nurse - Rapid Response focuses on the care during transition from acute care to home care for eligible complex/chronic adults and medically fragile children. NATURE & SCOPE: - Provides the first in-home nursing visit within twenty-four (24) hours of hospital discharge for patients with complex/chronic diseases including CHF, COPD, Diabetes or other; - Completes a clinical, problem-based head to toe assessment; - Confirms the patient’s hospital discharge plan; - Performs medication reconciliation for patient and reviews medication protocol with patient and caregiver; - Utilizes a "teach back" approach to help the patient and family understand the care plan, treatments, symptom management, and when/who to ask for help; - Initiates communication with the patient's primary care provider, and ensures follow up with primary care within seven (7) days; - Refers to longer-term community programs through the Care Coordinator as required, once goals of Rapid Response program are met.   QUALIFICATIONS: - Registered Practical Nurse in good standing with the College of Nurses of Ontario; - Minimum 3-5 years clinical experience working as a Registered Practical Nurse; - Recent and relevant experience providing direct (hands-on) nursing care within acute care medicine and/or chronic disease management. Applicants with experience within the last 2-3 years in Paediatrics, Medicine, and cardiology an asset; - Ability to provide quality clinical service delivery in conjunction with patients and other stakeholders; - Ability to work independently; - Effective interpersonal and communications skills; - Ability to provide health coaching and disease-specific education to patients; - Advanced oral and written proficiency in English is essential; - Must have valid driver’s license and access to a vehicle, as travel to patient homes will be required; - Valid Emergency First Aid Certification.   Less qualified candidates may be considered.  However, candidates who meet all requirements will be given priority for an interview.   Home and Community Care Support Services North East is an equal opportunity employer. Personal information submitted will be used only for the purpose of determining suitability for this vacancy.  All applicants are thanked for their interest in this position.  Only those applicants selected for an interview will be contacted.   Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.   Interested persons are invited to submit a cover letter and resume by visiting and applying through the organization website at:   North East Careers | Home and Community Care Support Services (healthcareathome.ca)   Please refer to posting #052-24 when applying. Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.   As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.    Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.   As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.   HCCSS MH currently looking for candidates for upcoming Care Coordinator opportunities - PFT, PPT and TFT.   What will you do? - In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans - Link patients with service providers - Coordinate and monitor care plan delivery - Establish a helping relationship with patients and their families - Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected   What must you have? - Membership, in good standing, with the applicable regulatory body: - College of Nurses of Ontario  (RN only at HCCSS MH) - College of Physiotherapists of Ontario - College of Occupational Therapists of Ontario - Ontario College of Social Workers and Social Service Workers - College of Audiologists and Speech Language Pathologists of Ontario - 2+ years of recent experience in community health or a related field - Knowledge of the health care delivery system and community resources - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficient in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What would give you the edge? - Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics - Case management experience or recent related community experience - Ability to speak French or another second language     What do we offer?   We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​   Who we are   We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.   If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.       Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Are you a collaborative Business Intelligence professional with expertise in multiple business intelligence tools and methodologies? Do you enjoy analyzing and refining operational processes to improve efficiency? Are you passionate about exceptional health care and driven by a desire to help others?   Reporting to the Manager, Business Intelligence, the Business Intelligence Senior Analyst is responsible for designing, validating, and supporting implementation of decision support products including complex reports, cubes and ETL processes across a suite of Business Intelligence tools and environments. This role will also support the organization through improving existing reporting, aggregating common data, and developing data structures that make existing processes and analysis more efficient.     What will you do? - Analyze current and future data reporting, analysis and dissemination needs, and identify the best tools and technology within the MH HCCSS Business Intelligence tool set to achieve high performing, easily maintainable data delivery  - Design, develop, troubleshoot, debug, test and support implementation of efficient, high performing, and maintainable ETL processes, cubes, dashboards, ongoing and ad-hoc reports from multiple datasets. - Review existing Decision Support operational reporting processes, to prioritize processes for redevelopment to improve quality, efficiency and maintainability of the processes to improve the reliability and timeliness of operational reporting - Improve the speed, reliability, and maintainability of Decision Support operational processes - Work with other Business Intelligence team members to improve overall team use of best practice in decision of ongoing operational processes, reports and data structures - Develop tools and data structures that simplify access to data and analysis of data from a variety of data sources    What do you need? - University degree in health information management, management information systems, engineering, statistics or computer science (or equivalent combination of education and experience) - Four (4) to six (6) years related work experience with at least two (2) years' experience in a complex decision support environment, including designing and building data structures and ETLs that bring together data from multiple data sources - Experience with multiple BI tools and methodologies, and familiarity with relational and dimensional data models, including reporting (using  SQL queries, stored  procedures,  etc.),  relational  database  management  techniques, applications  and tools  (SQL Management  Studio, SQL Server  Integration Services (SSIS), SQL Server Analysis  Services  (SSAS), SQL Server Reporting Services  (SSRS),  PerformancePoint  etc.) - Knowledge of workbook, report and dashboard design in Tableau a plus - Solid MS Office skills (Word, Excel, Outlook, PowerPoint, etc.) - Excellent written and verbal communication skills - Self-directed with the ability to handle concurrent tasks and organize daily workload in the presence of frequent interruptions - Strong interpersonal skills with the ability to establish and maintain effective partnerships What do we offer?  We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment​   Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. We thank all applicants for their interest; however, only those selected for an interview will be contacted.  

CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced  registered nurse seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance. What will you do? Reporting to the Home and Community Care Manager, the Rapid Response Nurse is responsible for providing a “hands-on” and an “in-home” support approach for successful transition from the acute care setting (hospital) to home (community).  The Rapid Response Nurse will provide patients with timely communication and linkage to primary care.     As an integral part of an interdisciplinary team, the Rapid Response Nurse will ensure effective transitions from acute care settings to home for adults and seniors with complex needs and/or high-risk characteristics (e.g., congestive heart failure) with the expected outcome of reducing re-hospitalization and/or Emergency Room (ER) visits.     The Rapid Response Nurse provides the first in-home nursing visit within 24 hours from hospital discharge for these identified populations.  During this visit, the nurse confirms the patient hospital discharge care plan, assesses any other needs, communicates the importance of primary care to avoid re-hospitalization and performs medication reconciliation for the patient. There may be opportunity in future to use technological and/or telemedicine techniques to further meet the needs of these patients What must you have? - Membership, in good standing, with College of Nurses of Ontario. - Minimum 3-5 years of relevant experience as a Registered Nurse. - Working knowledge of community resources and roles of health care professionals - Knowledge of the health care delivery system and community resources - Working knowledge of the nursing process, the consultation process, program planning and crisis management.  - Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills - Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment - Established ability to accurately complete required documentation, reports and forms - A valid driver’s licence and access to a reliable vehicle - Proficiency in a Windows environment - We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date. What would give you the edge? - Emergency/critical care and community nursing experience - Canadian Nurses Association (CNA) certification in an area of specialty - Certificate in Geriatric Nursing (GNC). - Geriatric experience. - Ability to speak French or another second language What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan​ Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home. Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. This opportunity is eligible for Community Commitment Program for Nurses (CCPN) funding.   To be eligible for the CCPN, a nurse must: - Not have been employed as a nurse in Ontario in the six months prior to being hired; - Hold a Certificate of Registration in good standing from the College of Nurses of Ontario; - Begin employment no later than March 31, 2024; - Commit to two-years of employment at a full-time work schedule offered by the employer; and - Not simultaneously receive funds from the Ministry of Health for the Tuition Support Program for Nurses. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

CARE AND BE CARED FOR – THIS IS YOUR HOME   Do you have experience in lease administration, property management or commercial real estate in a corporate environment? Do you thrive in fast-paced collaborative settings? Are you passionate about exceptional health care and driven by a desire to help others?   If so, take a look at this rewarding career opportunity working alongside a supportive and collaborative team of over 8,000 regulated health care and other professionals. ​​​We are amid a momentous time for health care in Ontario as we move to a more connected health care system through the Ontario Health Teams model of care.   Home and Community Care Support Services is looking for a permanent full-time Leasing Analyst.  Reporting to the Director of Facilities, the Leasing Analyst is responsible for managing Home and Community Care Support Services (HCCSS) lease portfolio in line with the HCCSS Realty Strategy and Management Board of Cabinet Realty Directive.  The position acts as a subject matter expert for lease agreements and works collaboratively with internal and external stakeholders to manage and negotiate leases across the province, focusing on cost savings and and mitigating risk.  The position has a strong collaborative working relationship with teams across HCCSS and with Ontario Health and supports initiatives related to patient services, staffing planning and business continuity, including labour relations planning.   What will you do? - Oversee all aspects of facilities leases across multiple locations within the province - Negotiate or work with Infrastructure Ontario to negotiate lease agreements, including terms, conditions and lease rates to achieve favourable outcomes for HCCSS. - Working with Infrastructure Ontario conduct thorough lease portfolio analysis to identify potential risks, opportunities and cost saving measures. - Collaborate with internal teams to ensure lease agreements align with business objectives, regulatory requirements and the organization realty strategy. - Maintain accurate lease databases and documentation including original leases, amendments and renewals. - Monitor lease expiration dates and proactively manage lease renewals, terminations and extensions. - Serve as a secondary point of contact for landlords, property managers and other external stakeholders regarding lease related matters. - Provide regular reports and updates to management on leasing activities and portfolio metrics. - Assist in the development and implementation of the organization leasing strategy to optimize space utilization and minimize costs. - Prepare leasing briefing notes and documents for execution by senior management. - Provide regular and ad hoc reports and updates to the Ministry of Health (MOH). - Work with the finance department to ensure lease payments are accurate and Audited Financial Statements accurately reflect future lease commitments. - Ensure compliance with Management Board of Cabinet Realty Directive. - Maintain data and accuracy of rent reconciliations. - Reconcile Infrastructure Ontario invoices to ensure accuracy.    What do you need? - Post-secondary education in business, finance, accounting or related field. - Minimum of 3 years of experience in lease administration, property management or commercial real estate preferably within a corporate environment. - Proficient in reading and interpreting commercial leases. - Strong understanding of lease agreements, contract law and lease accounting principles - Working knowledge of government, Infrastructure Ontario and MOH policies, processes and legislation affecting facilities administration. - Knowledge of relevant legislation including but not limited to the Ontario Building code, Fire Code, Occupational Health and Safety Act and Accessibility for Ontarians with Disabilities Act. - Excellent understanding of current industry practices, trends and requirements. - Excellent negotiation, communication and interpersonal skills - Strong analytical skills with attention to detail - Motivated and results driven with a proactive approach and the ability to prioritize tasks, manage multiple projects simultaneously and meet deadlines - Self-motivated and able to work independently with minimal supervision - Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and working knowledge in SharePoint - Knowledge of lease administration software or databases is an asset   We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.   What do we offer? We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​ - Attractive comprehensive compensation packages and benefits​ - Valuable development opportunities​ - Membership in a world class defined benefit pension plan - Hybrid work environment Who are we? We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care. Why join us? If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.   Equity, Inclusion, Diversity and Anti-Racism Commitment Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.   We thank all applicants for their interest; however, only those selected for an interview will be contacted.   #hybrid