Registered Nurse/Care Coordinator - Complex/Palliative Team (Various Sites Available)

Posted Date 1 week ago(4/6/2021 3:50 PM)
Job ID
Job Location
CA-ON-London | CA-ON-Woodstock | CA-ON-St. Thomas | CA-ON-Stratford | CA-ON-Seaforth | CA-ON-Hanover | CA-ON-Owen Sound | CA-ON-London
# Positions
Job Type
Job Industry
Government and Public Sector, Healthcare and Medical Services
South West LHIN
Career Level
Years of Experience

Job Description

Are you a registered nurse (BScN) experienced in palliative care and looking for a different kind of practice environment? You’re looking in the right place.


We are seeking Registered Nurses for our Complex Team supporting medically complex and palliative/end of life patients across the South West region: Oxford, Elgin, London/Middlesex, Huron, Perth, Grey, and Bruce counties.


As a valued member of our Home and Community Care portfolio, the Complex Care Coordinator facilitates the journey through Ontario’s health care system by assessing referred patients, determining their health care needs and eligibility, and ensuring they receive the services and care they need, where and when they need them.


As a Complex Care Coordinator, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.


What will you do?

  • Work in close collaboration with system partners to provide care for the Complex Palliative population.
  • Link patients with community service providers to maintain the patient’s safety in their own home while prioritizing the prevention of hospital admission or ED visits and possibly delaying or avoiding admission to Long-Term Care.
  • Provide a RAI-HC assessment within one (1) week of a patient's discharge from ED or hospital and a minimum of every 90 days.
  • Have significant interaction with hospital partners and our LHIN hospital teams to support effective transition of patients from hospital to home.
  • Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected.


What must you have?

  • Membership, in good standing, with the College of Nurses of Ontario.
  • Minimum of five (5) years’ related professional experience.
  • Training/certification specific to palliative care (i.e., Fundamentals, LEAP, CAPCE).
  • Superior communication, interpersonal, and conflict resolution skills with high emotional intelligence.
  • Knowledge of the health care delivery system and community resources.
  • Valid driver’s license and access to a reliable vehicle.


What would give you an advantage?

  • Ability to speak French or another second language.
  • Experience and proficiency with RAI-HC assessment tools.


Who we are:


Home and Community Care Support Services South West is one of 14 Home and Community Care Support Services organizations in Ontario with a focused mandate to deliver local health care services such as home and community care and long-term care home placement. These organizations were previously known as Local Health Integration Networks at a time when they also led local health care planning and funding, and those functions are now part of Ontario Health.


Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.


Our name has changed but services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.


We recognize that ensuring the best health outcomes starts with empowering its greatest resource, employees. Due to the incredible success of its wellness program available to all staff, our organization is a recipient of the 2019 Canada’s Healthy Workplace Month Great Employers Award, making it a recognized organization in supporting employee health and safety. 


How do I apply?


Please visit to submit your resume and cover letter. Application deadline is 30 April 2021 at 23:59,


All applications will be reviewed; however, only those selected for an interview will be contacted. Due to volume of applications, we are not able to respond to general inquiries by phone or e-mail.


We are committed to a culture that values diversity and inclusion.


We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.



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