Reporting to the Vice President, Home and Community Care, the Director, Integrated Care and in partnership with the Clinical Lead, Primary Care, is responsible for planning, organizing, directing and evaluating the delivery of integrated home and community care services within a designated catchment area (i.e. care community/care community), and provides operational oversight of LHIN-delivered home-care services within the Mississauga Halton Local Health Integration Network (LHIN). The Director, Integrated Care works in a dyad leadership model with the Clinical Lead, Primary Care, and the two roles work together to ensure a priority focus on integration of home and community care and primary care within the care community(s).
The Director, Integrated Care develops and evolves strategic partnerships and programming with providers and stakeholders across sectors and services, working with internal and external stakeholders to build community capacity, and enable patient-focused, quality and safe services and effective integration along the care continuum within that care community(s). The position works closely with the Mississauga Halton LHIN Strategy, Integration and Planning team to ensure overall alignment with regional and system planning, and strategy.
Competition Number: FY1819-144
Portfolio: Home and Community Care
Reports To: Vice President, Home and Community Care
Category: Temporary Full-time (1 year)
DUTIES & RESPONSIBILITIES
Advances integrated home and community and primary care
- Overall leadership and accountability for the delivery of high quality home & community care for patients and families receiving services in their community and during access and transitions to and from care settings including acute care, retirement communities, adult day services, Long Term Care.
- Works in a leadership Dyad model with the Clinical Lead, Primary Care, to ensure a primary focus on integration of home and community care with primary care
- Ensures clarity of roles and accountabilities and effective communication structures within and across leadership teams to advance continuity and consistency in care experiences within an integrated home and community care system
- Ensures care delivery in accordance with legislation, standards and professional practice guidelines
- With a co-design approach, oversees the development, implementation, evaluation and ongoing monitoring of programming/models of care, and ensures alignment with portfolios and sector strategy
- Provides portfolio, organization-wide leadership to the strategic and operational processes and functions of the portfolio that drive improvement opportunities for care and programming
Develops Coalitions & Relationship Management
- Works collaboratively with health service providers, system leaders to identify gaps and care needs within the care community. Provides leadership to ensure the evolution of the system of care that draws on the strengths and skills of organizations and partnerships in order to evolve patient-centred, integrated care delivery
- Builds and maintains partnerships and networks with home and community care partners and stakeholders to achieve desired regional, portfolio and organizational strategic results
- Models excellence in creating connections, trust and shared commitment and meaning with partners and team members and garners credibility in leading change
- Successfully manages complex situations including conflicts with partners where there are competing interests and priorities
- Collaborates with stakeholders to identify organizational needs, develop strategic options and plans and to capitalize on opportunities
System Transformation and Leadership
- In collaboration with Strategy, Clinical and Regional Program leadership, identifies care community and regional opportunities to drive improved patient and family outcomes and experience
- Develops and stewards collaborative, transparent and patient-centred planning processes that are conducive to community partnerships, and collective ownership and pursuit of a shared vision of integrated home and community care and primary care, within the care community(s).
- Creates a climate of continuous improvement and creativity aimed at systemic change with internal LHIN partners and HCC partners and regional stakeholders
- Provides strategic leadership, project sponsorship of complex, multifaceted initiatives that will transform care experiences
- From an equity lens, leads and ensures commitment to care community patient- and system-oriented collective problem-solving structures in order to mitigate patient/system level risks
- Articulates and constantly monitors key metrics of the department to assess their efficiency and effectiveness to ensure the highest level of service is being provided
- Provides expert advice to executive and senior leaders on future needs and the impact of emerging trends and priorities
- Drives the development and implementation of policy and programs including accountability frameworks, performance measures, indicators and results
Partner Engagement and Stakeholder Relations
- Establishes and maintains highly effective and essential relationships and networks on behalf of the LHIN to enable the development of a sustainable health system in Mississauga Halton
- Establishes and maintains meaningful connections with others that are directed towards the sharing of values and opportunities for collaboration while building rapport and establishing/developing credibility of Mississauga Halton LHIN
- Collaborates with stakeholders to identify organizational needs, develop strategic options and plans and to capitalize on opportunities for Mississauga Halton LHIN
Management of Human Resources & Financial Stewardship
- Provides leadership to all department members and informally to system partners, and manages in a manner that motivates, guides and directs employees to the realization of Mississauga Halton LHIN values, objectives and performance expectations; maintains a work environment that promotes participation, team work and positive employee relations
- Ensures recruitment, performance evaluation, coaching, discipline and termination where necessary are according to Human Resources policy and within the context of collective agreement(s)
- Ensures the effective and efficient distribution and utilization of department members based on the established productivity levels, program goals and guidelines
- Provides direction in development of optimization strategies, as required, to mitigate financial risk while adhering to a principled approach ensuring patient safety and quality care.
- University degree in Health Sciences, Health or Business Administration or related field (or equivalent combination of education and experience)
- Master’s degree an asset
- Minimum eight (8) to ten (10) years related experience with three (3) to five (5) years in a management role (or equivalent combination of education and experience)
- Strong experience in effective strategic planning, research, policy processes and evaluation techniques and proven ability to lead change and find creative solutions
- Excellent knowledge of direct care/case management models used in community health care organizations
- Excellent knowledge of community resources (e.g., services and programs), and roles of health care professionals
- Excellent knowledge of challenges and issues, methods and techniques for outsourced/ contracted services and service providers
- Strong knowledge of tools, systems and databases used in client service delivery and management
To apply for this vacancy please submit a resume with covering letter referencing FY1819-144 via the link above. Please note, only those candidates selected for an interview will be contacted.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted. To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.