• Manager, Risk Management and Patient Safety

    Posted Date 6 months ago(5/31/2018 10:05 AM)
    Job ID
    Job Location
    CA-ON-Markham ON
    # Positions
    Job Industry
    Government and Public Sector, Healthcare and Medical Services
    Central LHIN
    Career Level
    Years of Experience
  • Job Description



    Manager, Risk Management and Patient Safety



    The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.



    Reporting to the Director, Risk Management and Patient Safety, this position provides leadership and support in the implementation of the Central LHIN risk management and safety programs including Infection Prevention and Control and emergency management and preparedness.


    • Provides risk management expertise across the organization including advice and support for risk management activities;

    • Supports an integrated approach to risk management ensuring processes to identify and manage potential and actual risks though prevention and mitigation strategies;

    • Works with managers and teams on risk-related issues;

    • Consults, coaches and / or participates in activities that require legal involvement including police activity, coroner, hearings etc.

    • Manages and ensures effective processes for legal claims.  Liaises with legal counsel, adjusters and insurers and represents the organization in litigation/ discovery process;

    • Provides leadership in complex consent and capacity issues;

    • Leads and participates in incident reviews, root cause analysis and failure mode effects analysis ensuring the development and implementation of recommendation;

    • Develops and participates in the data collection, preparation and dissemination of reports related to risk management and patient safety;

    • Manages specific internal risk management projects and initiatives;

    • Promotes a culture patient safety and establishes a sense of risk awareness across the organization;

    • Responds to safety alerts from various sources including public health;

    • In collaboration with the Director, develops, implements and evaluates the patient safety plan;

    • Supports emergency preparedness efforts including development of plans and exercises;

    • Chairs the Infection Prevention and Control Committee ensuring the development, implementation and evaluation of appropriate plans activities based on evidence and best practices and accreditation standards;

    • Promotes and supports use of the Ethical Framework across the organization;

    • Develops, reviews and implements policies and procedures related to patient safety, risk management and infection prevention and control;

    • Provides education and support on risk management, patient safety and infection prevention and control;

    • Supports Manager of Patient Relations and provides coverage during vacation and absences.


    Educational Background Required:

    • Undergraduate degree in a related field

    • Risk Management Certificate/program completion


    • Master’s Degree in a related field

    • Certification in Infection Control

    • Regulated Health Professional


    3-5 years risk management, patient safety

    • In-depth understanding of legislative framework (e.g. Home Care and Community Services Act, Health Care Consent Act, Substitute Decisions Act, Emergency Management and Civil Protections Act, PHIPA)

    • Expertise in Risk Management frameworks and practices in the health care sector.

    • Previous experience in quality and risk management projects and initiatives.

    • Demonstrated ability to introduce and manage change, new concepts, and best practices.

    • Familiarity with emergency preparedness, incident management, and pandemic planning in Ontario

    • In-depth knowledge of the health care system and service delivery models used in the community.

    • Good knowledge of patient services practices infection prevention and control, emergency practices and objectives.

    • Good understanding of project management processes and techniques.

    • High level of computer literacy and ability for presentations.


    Please apply online at lhinjobs.ca.

    For more information on the Central LHIN, visit centrallhin.on.ca.

    We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.


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