Decision Support Analyst
The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services.
Reporting to the Manager of Decision Support you will be a part of a skilled team that extract and analyze data to support LHIN staff in their decision making. You will play an integral role in the provision of information, analysis and business intelligence to support home and community care, planning decisions, local health system design and strategy development leading to improved patient care and coordination of health care services.
Participate on a high quality Decision Support team to support, advise and educate information users on data collection, data acquisition, analysis, interpretation, and indicator development. Fulfill end-user needs for information.
Support Home and Community care programs, the planning team, senior management and the Board of Directors with data, information, analyses and dashboards to enable effective decision making.
Work with various teams at a program level on projects requiring data, information and analyses. For example the budget team and sub-region teams.
Conducting analyses of local health care system for the purpose of identifying gaps and establishing planning priorities as well as assessing the impact of planning recommendations and decisions.
Provide analytic input and expertise to Annual Business Plans, Integrated Health Service Plans and Annual Reports
Conduct preliminary reviews and analytical verification of provincial and national reports (CIHI Health Indicators, HSMR, Canadian Community Health Survey, HQO Quality Monitor) to assess LHIN performance against benchmarks and advise LHIN team on priority areas for follow-up.
Extract and aggregate data from disparate sources. Includes report writing using SQL, SRSS and SSAS and projects related to database design and redesign.
Accountable for development and regular production of standard products, reports and dashboards to support the evaluation of home and community care services and local health system performance. Includes the Corporate Balanced Scorecard, leadership dashboard, MLAA/Stocktake dashboard, and IHSP Scorecard.
Extract, aggregate and analyze data from provincial and national databases and business intelligence tools such as: CIHI portal, intelliHealth and iPort Access. Be a key point of contact for understanding the information in these databases and where to source data for specific sectors, including: primary care, hospital, home and community care, mental health and addictions, long-term care, as well as population health and socio-demographic data.
Develop and implement educational tools and materials to facilitate the use of information as a strategic resource.
Educate and create learning program for LHIN staff on ‘self-serve tools’ relative to staff portfolios such as: CIHI e-learning, MoHLTC HSIMI website, HQO tools, Ontario Community Health Profiles. Includes developing ‘self-serve tools’ for staff to access frequently requested data on their own in a user-friendly way.
Continue the deployment and improvement of business intelligence tools, portals and dashboards.Monitor data quality and reconcile data against various systems and take investigative action where required.
QUALIFICATIONS & SKILLS:
Undergraduate degree in a related discipline as a minimum requirement. Master’s degree preferred. Certification with the Canadian College for Health Records Administrators (CCHRA), an asset.
Strong problem solving, analytical and critical thinking skills.
Experience in a health care decision support environment and a solid understanding of the health care system.
Experience with decision support tools such as Business Intelligence systems and proficiency in SPSS, SAS and SQL.
Experience with database design an asset
Solid knowledge of CIHI datasets (DAD, NACRS, CCRS, NRS, OMHRS, HCRS).
Solid knowledge CIHI/MoHLTC methodologies (HSFR, HSMR, RIW, HIG, MIS Guidelines).
Solid knowledge of Access to Care/Cancer Care Ontario datasets and Business Intelligence tools (WTIS, ALC, ER, SetP, iPort).
Knowledge of interRAI suite of tools and experience with the CCAC’s Client Health and Related Information System (CHRIS), an asset
Strong verbal and written communication skills, including the ability to display and explain complex analyses in an easily understood user-friendly manner geared to the target audience.
Exceptional technical skills related to working with large data sets.
Excellent knowledge of Microsoft Office suite (Excel, Access, Word, and PowerPoint).
Experience with ETL development and configuration, including design and development of OLAP cubes, an asset.
Demonstrated ability to prioritize workload and function in a dynamic work environment.
Ability to work co-operatively with all levels of LHIN staff and external stakeholders.
Please apply online at lhinjobs.ca.
For more information on the Central LHIN, visit centrallhin.on.ca.
We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.