The Manager, Home and Community Care – Clinical Programs is responsible for leading the development, implementation and evaluation of rehabilitation and programming for complex seniors populations within Mississauga Halton LHIN and with our community partners to ensure the provision of quality home and community care and excellent client outcomes. In partnership with Regional Programs, the incumbent will have accountabilities for programming as it relates to rehabilitation and populations with chronic and/or complex needs, such as leading the development of consistent outcomes and experiences for patients across the region requiring intensive care coordination, initiating flexible care models involving service provider and community partners.
In collaboration with Manager, Home and Community Care - Operations, leaders in other Mississauga LHIN portfolios, patients, caregivers, health service providers, community providers and Mississauga Halton LHIN employees, programs will be developed to include relevant standards, policies, business processes and outcome measures.
Competition Number: FY1718-243
Portfolio: Home and Community Care
Department: Professional Practice and Programming
Reports To: Director, Professional Practice and Programming
Category: Permanent Full Time
Primary Assigned Location: Mississauga Site, 2655 North Sheridan Way
DUTIES & RESPONSIBILITIES
Patient Care Delivery
- Provides leadership to program development, evaluation and continuous improvement of rehabilitation and complex seniors programs for Mississauga Halton LHIN, including partnering with Regional Programs on programming as it relates to rehabilitation and populations with chronic and/or complex needs
- Establishes and monitors consistency in standards of practice within program areas across the organization
- Identifies gaps and opportunities through high-quality planning, research and analysis of data, and proposes recommendations for action
- Develops and revises relevant populations’ program standards and policies related to targeted program areas
- Leads the development, implementation and evaluation of care delivery models in one or more specialty program area(s)
- Monitors, reviews and analyzes performance indicators in targeted program areas with follow through to Home and Community Care teams making changes in the programs as required.
- Researches evidence relevant to care delivery models to inform both current and future-orientated programming
- Provides input to Medical Equipment and Supplies planning and monitoring process
Project Work – Organizational and System Level
- Takes the leadership role and/or participates on organizational and system-level projects related to new or enhanced care delivery models
- Assists in identifying the need for, and contributes to, environmental assessments that identify evolving patient needs and related new program development/ program enhancement opportunities
- Identifies opportunities for new program development based on environmental assessments and the need for improved patient outcomes
- Engages in business process mapping both locally and provincially to enable the most effective care delivery paths
- Develops deliverables and outcomes that include metrics, project evaluation, expectations, change management and engages partners and staff in initiatives
Education, Training & Experience:
- University degree (or equivalent) in a health discipline; preference will be given to regulated rehabilitation health professionals (OT, PT)
- Five (5) to seven (7) years related experience; preferably in a unionized healthcare environment, with a minimum of two (2) years management experience
- Community experience is viewed as an asset
- Experience and knowledge of care delivery in community and health care environments
- Knowledge and understanding of chronic and complex patient population needs across the continuum of care
- Knowledge of direct care coordination models used in community health care organizations
- Experience and skill in engaging multiple stakeholders and partners across the health care continuum to enhance patient care
- Good knowledge of community resources (e.g., services and programs), and roles of health care professionals
- Knowledge of challenges and issues, methods and practices for outsourced/ contracted services and service providers
- Knowledge of tools, systems and databases used in patient care delivery and management, utilization development of outcomes
- Demonstrated quality improvement capabilities, including use of quantitative and qualitative measures
- Experience in program design development and evaluation, program implementation, health system planning and project management
- Self-directed with an excellent ability to organize, plan, prioritize and multi-task
- Excellent written documentation skills that are clear, thorough, concise accurate and timely
- Demonstrated critical thinking
- Highly detail-oriented
- Strong change management skills to identify support needed to achieve objectives
- Effective communication skills to establish and maintain a range of contacts with health professionals, service providers and organizations within the community
- Ability to communicate in French or other languages an asset.
To apply for this vacancy please submit a resume with covering letter referencing Competition # FY1718-243 via the following link www.lhinjobs.ca or visit the Mississauga Halton LHIN Career Opportunity page at lhinjobs.ca.
Mississauga Halton LHIN is a respectful, caring and inclusive workplace, committed to Employment Equity. We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities. Applicants need to make their accommodation needs known when contacted. To receive any Mississauga Halton LHIN document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.