• Manager, Hospital Sector, Home and Community Care

    Posted Date 3 months ago(3/16/2018 9:12 AM)
    Job ID
    2018-3853
    Job Location
    CA-ON-Toronto
    # Positions
    1
    Job Type
    Full Time
    Job Industry
    Government and Public Sector, Healthcare and Medical Services
    Career Level
    Management
    Years of Experience
    3
    Company
    Toronto Central LHIN
  • Job Description

    JOB TITLE: Manager, Hospital Sector, Home and Community Care

    START DATE: March 2018

    DURATION: Full Time, Permanent

    REPORTS TO: Director, Home and Community Care

    DEPARTMENT: Home and Community Care

    LOCATION: Toronto Central LHIN

     

    POSITION SUMMARY

     

    Reporting to the Director, Home and Community Care, this position is responsible for overseeing the ongoing management, planning and evaluation of case management and long-term care placement coordination within an assigned Hospital(s) for the Toronto Central Local Health Integration Network (TC LHIN).  Working with a sub-region team and community services partners, the incumbent will ensure that quality client-focused services are delivered.

    An excellent communicator and problem solver, the Manager, Hospital Sector, Home and Community Care is accountable for the quality and fiscal management of delivery of client services, and the position will also directly manage staff providing such services.

     

    MAJOR RESPONSIBILITIES:

    • Leads a team of operations professionals and staff in delivering coordinated quality hospital and community health care and facilitate access to long term care.
    • Coaches and assists staff with complex client situations.
    • Monitors and manages the budget, including analyzing results and recommending adjustments.
    • Participates in researching, integrating and promoting leading client services delivery models in one or more specialty client program areas for the Toronto Central LHIN, in order to achieve established objectives and targets
    • Implements best practice measures to serve Long Term Care facilities, Community Resource groups, physicians, and nursing and rehabilitation services.
    • Builds and maintains relationships with health and social service agencies and external service providers.
    • Participates as a leader in change management initiatives; acts as a champion for continuous improvement and participates in the development of policies, procedures, systems and tools to improve service delivery.
    • Interprets and implements organizational policy, union contracts, and any applicable legislation as required.
    • Day-to-day management and development of Home and Community Care staff.
    • Ensures process is in place for frontline staff to identify and address client safety concerns, and that client safety is discussed at team meetings, huddles and planning sessions.

     

    KNOWLEDGE AND SKILLS:

    Education and Experience:

    • Graduate degree in health administration, social services, or an MBA or equivalent of education and experience.
    • Regulated Health Professional preferred.
    • Three to five years experience managing in a multi-disciplinary, culturally diverse health care environment.
    • Knowledge of direct care/case management and/ or operational models used in community health care organizations
    • Good knowledge of community resources (e.g., services and programs), and roles of health care professionals and understanding of issues and priorities within health care
    • In-depth understanding of the Toronto Central LHIN’s priorities and related Home and Community Care priorities and plans
    • Practical knowledge and understanding of relevant legislation (e.g., regarding privacy, the provision of health care services, etc.)
    • A team player with excellent communication skills who respects diversity, exercises good judgment and is committed to providing the highest level of customer service and client care.
    • Demonstrated skills in organization and time management.
    • Superior oral and written communication skills.
    • Demonstrated leadership, relationship management, facilitation, negotiation and problem solving skills.
    • In-depth knowledge of tools, systems and databases used in client service delivery and management (e.g. CARE, TRCCD, Portal, PointClick, Metro PCS, RAI, etc.)
    • Ability to use MS Office applications (e.g., Word, Excel, Power Point, etc.)
    • Bilingual (French and English) oral and written communications skills are an asset.

     

    We offer competitive salary and employee benefits, including pension contributions with HOOPP.

    If you are seeking a chance to truly make a difference in the lives of others as well as your own, please send apply online at www.lhinjobs.ca 

    Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

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