Program Manager, Digital Health

2 months ago(10/13/2017 3:26 PM)
Job ID
CA-ON-Markham ON
# Positions
Job Type
Full Time
Job Industry
Government and Public Sector
Career Level
Central LHIN

Job Description

Central Local Health Integration Network 


Program Manager, Digital Health

Job # 2017-1715


About Us 

The Central Local Health Integration Network (LHIN), a Crown Agency of the Province of Ontario, is responsible for planning, funding, integrating health services and delivering home and community care services for over 1.8 million people living in northern Toronto, parts of Etobicoke, York Region and South Simcoe County. The LHIN provides over $2 billion in funding to more than 90 health service providers including hospitals, long-term care homes, community health centres, mental health and addiction service providers and community support services).



Provides leadership in guiding the LHIN to harness Digital Health technology and system strategy within regional and sub-regional contexts. This role leverages subject matter expertise, project management methodologies and business acumen to create efficient and sustainable systems for patient care.

The Program Manager, Digital Health is responsible to evaluate, implement and monitor local level Digital Health solutions and facilitate collaborative discussion with both internal and external stakeholders. This requires a strong understanding of the current digital health environment to proactively support collaboration for provincial and local digital health initiatives that support priorities within the Patients First, 2016 mandate.



  1. Assist Central LHIN management with the planning and execution of Digital Health initiatives as they are integrated and supported by the business strategy
  2. Collaborate with Health Service Providers to identify, evaluate and support Digital Health opportunities using standardized intake and evaluation processes
  3. Provide leadership related to the planning, implementation and adoption of Digital Health solutions and strategic projects including issues and change management support
  4. Work with the internal and external stakeholder to create and submit business cases to the MOHLTC and other funding agencies for local level Digital Health opportunities along with contribute to regular reporting requirements
  5. Participate and contribute to sub-region collaborative table discussions as required
  6. Establish and maintain a rigorous project management approach to monitor progress and outcomes of strategic projects integrated within the Digital Health plan for Central LHIN
  7. Assist in developing the Annual Business Plan, IHSP another presentations and materials required to support and communicate the LHINs Digital Health strategy
  8. Participate in the local LHIN and pan-LHIN committees to drive the success of Digital Health system initiatives.
  9. Work collaboratively with professional staff to support Digital Health understanding, alignment and overall project management skills
  10. Prepare board materials and briefing notes as required



  • University or College Degree in Information Technology, Health Informatics, Business or related field;
  • Experience in Digital Health and Information Management/Information Technology (IM/IT);
  • Demonstrated leadership skills including the ability to influence and facilitate to drive initiatives forward;
  • Ability to prioritize tasks and work effectively under pressure to meet deadlines. This requires a bias for action with a problem-solving orientation, including the ability to handle complex problems through innovative and creative solutions;
  • Capacity to think strategically and maintain a broad systems view;
  • Comfortable with ambiguity, demonstrating the capacity to work independently and with minimal direction;
  • Knowledge of the Ontario healthcare landscape preferred;
  • Excellent verbal, written, presentation and interpersonal communication skills;
  • Project Management experience with the ability to work on a portfolio of projects; and
  • Travel within the Central LHIN region or GTA on any given day is infrequent, but may be required.



Strategic Thinking – Ability to link long-range visions and concepts to daily work, ranging from a simple understanding to a sophisticated awareness of the impact of health care at large on strategies and operational plans.

Analytical Thinking – Ability to identify themes and patterns utilizing a variety of different sources of information to support strategic planning and decision-making. Able to present information to internal and external stakeholders to gain consensus and agreement on the needs, priorities and integration of plans and initiatives.

Results Orientation – Sets challenging goals: Proactively identifies and pursues opportunities to improve effectiveness and grow the business.

Health Sector Expertise - Communicates from a strategic, whole-system perspective, understanding interdependencies and priorities. Ability to facilitate planning table discussions and lead workgroups to Central LHIN work plan alignment.

Building Relationships - Acts as a trusted partner: Works with others to reach outcomes that further organizational objectives through win-win solutions. Listens for and addresses opposing views or reactions.

Business Planning - Demonstrates an ability to generate and/or evaluate alternative plans and present options to drive the strategy.

Consulting Orientation - Works as an integral part of the stakeholder’s team (not simply an advisor to the team) in introducing and educating people to new Digital Health approaches and planning methodologies.

Self Confidence - Willingness to take on challenging situations: Is able and willing to defend point of view to management and/or immediate supervisor directly

Level of Responsibility - The position provides a support role in health system analysis, planning, stakeholder and project management. Works closely with the Sub Region Planning Lead, Director, Health System Planning, Patient Services, Digital Health and other internal teams to discuss work plans and priorities.


Decision-Making Support - The position provides critical analysis to make recommendations to support key decisions related to priority setting and health planning and integration.




Experience working with government and non-governmental funded organizations and understanding of LHINS’ mandate and their role within the broader health system

Understanding of local health issues, priorities and needs while recognizing the broader trends in health care policy and system development

Understanding of organizations, health policy to guide corporate wide transformation

Strategic thinking and analysis knowledge and experience to support strategic policies and long-term plans

Knowledge of project management tools and techniques, particularly as they pertain to analyzing and assessing system-wide funding, health human resources and delivery models.


To Apply


Please forward your resume and cover letter via email by November 3, 2017, to hrcentral@lhins.on.ca, quoting Job # 2017-1715 in the subject line.


More information on the Central LHIN may be found at www.centrallhin.on.ca.


We thank all candidates for their interest; however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.


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