Patient Care Assistant (Casual)

1 month ago(11/8/2017 10:17 AM)
Job ID
# Positions
Job Type
Job Industry
Healthcare and Medical Services
Career Level
Entry Level
Years of Experience
South West LHIN

Job Description

The South West Local Health Integration Network (LHIN) is one of 14 local organizations in Ontario that plan, coordinate and fund local health services and deliver high quality home and community care to patients and families. The South West LHIN is committed to health improvement, innovation, and the establishment of collaborative partnerships to improve population health, patient experience and value for money across the health care system 

LHIN staff incorporates the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence and an entrepreneurial spirit, this is your opportunity to make a difference as part of a dynamic team transforming the Ontario healthcare system.  


PATIENT CARE ASSISTANTS (CASUAL) – London, Stratford, Owen Sound, Hanover, Seaforth, St. Thomas, Woodstock


What Can I Expect To Do? 


Reporting to the Manager of Patient Care, the Patient Care Assistant provides service and support to the Care Coordination process. This includes the coordination and organization of Care Coordinator activities.  The Patient Care Assistant communicates with patients, families, providers and other multidisciplinary team members and acts as a point of contact for patient issues.  Through the utilization of a Patient Driven Care approach, the PCA disseminates necessary information and triages pertinent information to the Care Coordinator, and assists the Care Coordinator to ensure thorough follow up on patient issues. 


We are currently accepting resumes for future potential vacancies in the following locations: London, Stratford, and Owen Sound.


How Do I Qualify?


  • Secondary School Diploma or equivalent.
  • Education and/or training in health care administration is an asset.
  • Minimum one year of related experience, preferably in health care/medical administration or services.
  • Medical Terminology.
  • Demonstrated ability to work effectively as a team member, including communication and conflict resolution skills.
  • Demonstrated organizational skills, including ability to prioritize competing requests and function well under pressure.
  • Demonstrated ability to connect with clients, actively listens to requests, and responds in a timely, sensitive and respectful manner.
  • Demonstrated ability to input data into computer software consistently accurately.
  • Ability to maintain confidentiality.
  • Experience using computer databases, MS Office applications (e.g., Outlook, Word, Excel, PowerPoint, etc.).
  • Demonstrated ability to manage the flow of information in a timely and efficient manner.
  • Prioritizes and manages the Care Coordinator’s calendar, sets up appointments on her/his behalf and resolves scheduling conflicts.
  • Valid driver's license and access to a reliable vehicle
  • Proficiency in the French language is an asset.


We thank all applicants; however, only those invited for an interview will be contacted. We welcome applications from people of diverse backgrounds. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews please inform Human Resources. 


Should you be interested in this exciting opportunity, please visit www.lhinjobs.ca to apply.  Application deadline is January 31, 2018.


The LHIN is an equal opportunity employer and all applicants are welcome. We thank all candidates for their interest, however, only those selected for an interview will be contacted. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.


For further information on the South West LHIN please visit: http://www.southwestlhin.on.ca



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