Team Assistant

Bring your healthcare administrative support experience to this casual role as a Team Assistant for the Central LHIN

Reporting to the Supervisor, Home & Community Care, the TEAM ASSISTANT will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our patients. 

Responsibilities include:

• Process new referrals, orders for services, supplies and equipment
• Process and assist with management of confidential records for clients on admission and until discharge
• Enter, update and maintain high volume of client data into electronic database
• Provide administrative support services for case managers
• Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
• Maintain client information database
• Provide back-up support to other positions as assigned
• Provide switchboard relief as required
• Perform other duties as assigned.

ESSENTIAL QUALIFICATIONS

•  Grade 12 Diploma plus Community College Business/ Office Administration, Medical Diploma.
• 2 years’ related experience. Experience in a healthcare environment would be a definite asset.
• Effective oral and written communication skills, with a sound knowledge of the English language, spelling, punctuation and grammar.
• Proficiency working in a windows environment using Microsoft applications including Word, Outlook and the Internet. Experience with client databases or other applications used by the CCAC is asset.
• Excellent organization and prioritization skills to ensure data is entered accurately.
• Ability to work independently and accurately in the presence of frequent interruptions.
• Maintain confidentiality, exercise good judgement and discretion.
• Ability to manage frequent changes within a team environment.
• Regular attendance at work is required.

ASSETS

• Familiarity with medical terminology, office administrative procedures/concepts and knowledge of CCAC services would be an asset
• French language is an asset

HOW TO APPLY

If you are seeking a chance to be part of team that’s truly making a difference in the lives of others, please apply on-line.  All applications will be reviewed. 
 
The Central LHIN is governed by the requirements of the French Language Services Act and therefore encourages applications from French speaking candidates.