Human Resources Coordinator

4 months ago
Job ID
# Positions
Job Type
Full Time
Job Industry
Healthcare and Medical Services, Recruitment and Staffing
Career Level
Years of Experience
Mississauga Halton LHIN

Job Description


We are currently recruiting for a Human Resources Coordinator (3) 


Competition #:                        FY1718-001

Start Date:                              Immediately

Reports to:                             Manager, Human Resources

Category:                               Permanent Full-time

Hours:                                    Monday to Friday 8:30 AM to 4:30 PM

Primary Assigned Location:      401 The West Mall, Etobicoke






Reporting to the Manager, Human Resources (HR), the HR Coordinator is responsible for carrying out several tasks related to HR, provides operational support to the HR team and advisory services, and provides dedicated support in one (1) or more of the following areas: benefits and pension administration, health & safety, disability management, HR analytics, employee & labour relations, and special projects.


Key accountabilities for this position include:


HR Administration

  • Conducts employee corporate orientation sessions as HR representative
  • Transcribes and/or distributes, copies correspondence, letters, memos,reports, presentations, policies/procedures, mortgage/employee verification and unsolicited resume letters
  • Record management of confidential HR related files (i.e. employee files, medical files etc)
  • Responds to routine inquiries by employees with regard to various HR policies/procedures
  • Orders and maintains HR forms/booklets/programs
  • Develops hard copy and computer templates/forms for in-house use
  • Arranges meetings, room bookings, and equipment; orders meals/snacks/refreshments
  • Orders, stocks and maintains inventory supplies as needed
  • Processes registrations for conferences, seminars, webinars, workshops and training sessions
  • Provides recruitment support with job postings, and assembly of new hire/transfer packages, as needed 

Benefits and Pension Administration


  • Administers organization’s benefits and pension programs under direction of the Manager, HR
  • Acts as first point of contact for benefit and pension providers, and works with them to resolve employee claim issues
  • Conducts benefits and pension orientation for new/transferring employees
  • Enrolls staff in benefit and pension plans and completes all changes as required
  • Provides information to staff regarding benefits premiums and/or pension contributions
  • Answers queries from benefits provider as required
  • Orders and maintains benefit and pension forms/booklets/programs
  • Provides benefits and pension reports as required
  • Conducts monthly billing reconciliation for Manager, HR approval
  • Assists Manager, HR during benefit plan negotiations and annual renewals with vendor
  • Liaises between employee, benefit or pension providers or broker to resolve issues
  • Forwards confirmation of benefit provider changes or pension plan changes to payroll/Human Resources Information System (HRIS) Administrator for monthly reconciliation
  • Meets with employees regarding benefit or pension options on leave of absence, age 65, retirement, resignation, etc.
  • Conducts retirement planning meetings with employees
  • Reviews benefit booklet drafts when plan changes occur
  • Assists other HR and ELR staff with Long Term Disability application forms as required
  • Assists other HR staff with pension plan disability benefit application forms as required
  • Coordinates in services/webinars with pension plan representative as required for staff and/or HR team
  • Ensures relevant information regarding pension plan updates are shared with staff
  • Completes applicable pension forms as required
  • Assists payroll and HRIS Administrator with annual Member Data Collection (MDC)/Health Leave Pension Adjustment (PA) report 

Health & Safety

  • Works in compliance with the Accessibility for Ontarians with Disabilities Act (AODA)
  • Assists with the coordination of internal and/or external ergonomic education, support and/or assessments; coordinates external ergonomic educations sessions and/or assessments as required
  • Reviews and revises designated first aider list on a quarterly basis
  • Coordinates designated first aider certification training as required
  • Enters all pertinent information from Employee Accident/Incident and Investigation forms, and Hazard Recognition and Controls forms into appropriate log
  • Researches, assembles and reports information necessary to assist with the development of health and safety policies, procedures and programs
  • Liaises and coordinates with hospital partners regarding health and safety initiatives (e.g., safe footwear, emergency procedures, mask fit testing, personal protective equipment (PPE), immunizations/vaccinations, etc.)
  • Ensures employees health and safety training, respirator fit testing, PPE and immunizations are current and up to date
  • Enters employees health and safety training, respirator fit certificates, PPE and immunizations into HRIS
  • Responsible for the annual flu campaign including the coordination of on-site flu clinics
  • Responsible for the coordination of on-site respirator fit-testing
  • Orders specialized ergonomic equipment in collaboration with Manager, HR, and Facilities Department
  • Conducts annual Material Safety Data Sheets (MSDS) audit
  • Collaborates with Human Resources Business Partner to complete Workplace Safety and Insurance board (WSIB) forms and/or correspondence, as needed
  • Provides HR Policies, and Health and Safety new hire corporate orientation
  • Prepares health and safety information reports as required 

Leave of Absence Coordination/Support

  • Provides ad hoc support for applicable leaves of absence (LOA), including maternity, parental, jury, compassionate care, personal, etc.
  • Provides support, follow up, and administration for the coordination of employees planning a LOA and/or returning to work from LOA 

Disability Management

  • Supports the Human Resources team in the development and maintenance of relevant documents including legislated and regulated documentation and confidential health files
  • Supports Human Resources Business Partners in the management of sick leave claims, including communication with employees, treating medical professionals, Human Resources team; requesting and receiving medical information; updating internal tracking systems; and actively facilitating/coordinating early and safe return-to-work including modified work plans related to work-related or non-work related injuries or illnesses
  • Supports the Human Resources team in the coordination of medical information to support employee ability to work, claims for short-term disability benefits, and appropriate work restrictions/accommodations
  • Liaises with insurance providers on issues related to disability claims management and facilities third parties medical assessments as needed
  • Works collaboratively with the HR team to facilitate early and safe return-to-work and supports all return-to-work/modified work plans related to work-related or non-work related injuries or illnesses
  • Supports the Disability Management Program and associated resources and focuses on continuous improvement 

Reporting and Analytics

  • Responsible for developing and maintaining HR Metrics to determine trends and/or organization risk
  • Provides HR Analysis by focusing on internal/ external/ environmental/ industry metrics and provides best practice research to support related HR initiatives
  • Creates and produces variety of HRIS related reports as required and/or in conjunction with HRIS Administrators to support HR metrics and analytics.
  • Complete Exit Interviews and provide appropriate analysis to report trends 

Employee & Labour Relations

  • In consultation with the Human Resources Business Partner, provide support to Managers on the interpretation of the Collective Agreement, Human Resources policies and legislation related to staff.
  • In consultation with the Human Resources Business Partner, provides Supervisor’s and Manager’s guidance and support on performance management issues related to staff: recommends action plans on dealing with complaints, assists in the development of investigation questions, recommends performance management strategies including appropriate levels of discipline, advises on the content and structure of disciplinary/counseling letters and ensures effective resolution of issues
  • Supports and attends Union Management Committee meetings as needed
  • Responds to grievances: gathers facts, develops chronologies, prepares abandonment letters and responds to letters from the Union
  • Maintains grievance database: enters grievances, identifies trends, runs bi-annual reports ensuring there is a corporate grievance history
  • Participates, contributes information and acts as a resource for the human resources team 

Special Projects

  • Assists in the development, implementation and maintenance of special projects and/or assignments as required.
  • May be dedicated to a project for a finite period of time.  

Thank you for your interest in joining our exceptional team at Mississauga Halton Community Care Access Centre (CCAC)!  


To apply for this vacancy please submit a resume with covering letter referencing FY1718-001 via the following link ccacjobs.ca or visit the Misissauga Halton CCAC Career Opportunity page at ccacjobs.ca. 


Please note, only those candidates selected for an interview will be contacted.


Mississauga Halton CCAC is a respectful, caring and inclusive workplace, committed to Employment Equity.  We welcome diversity in the workplace, and encourage applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities.  We will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities.  Applicants need to make their accommodation needs known when contacted. 


To receive any Mississauga Halton CCAC document required by the Accessibility for Ontarians Disability Act (AODA) and its standards, or to receive any public document on our website in an alternate format, please contact our Communications Department at 905-855-9090 or 1-877-336-9090.






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