• Six (6) to Nine (9) months Temporary Contract Full Time Team Assistants

    Posted Date 10 months ago(1/3/2018 8:28 AM)
    Job ID
    2016-3357
    Job Location
    CA-ON-Toronto
    # Positions
    5
    Job Industry
    Government and Public Sector, Healthcare and Medical Services
    Company
    Toronto Central LHIN
    Career Level
    Entry Level
    Years of Experience
    2
  • Job Description

    Team Assistants, Full Time six (6) to nine (9) months Temporary Contracts

     

    At the Toronto Central Local Health Integration Networks (LHIN), we are committed to the relentless pursuit of every option to deliver what is most important to each of our clients, and to supporting them to live the fullest and healthiest lives possible. At the same time, we foster an environment where we can unleash the potential of our people.

     

    Full Time six (6) to nine (9) months Temporary Contract Team Assistants position are currently available for various teams at the Toronto Central Local Health Integration Network.

     

    POSITION SUMMARY

     

    Reporting to the Manager, Client Services, the Team Assistant will provide courteous, knowledgeable and prompt first contact for clients and callers to the organization.  Responsibilities include responding to inbound information calls, inputting client referrals into the electronic form while the client is on the line, making outbound calls where necessary, providing appropriate resolution of the client’s concerns,  providing information regarding Placement Services, and linking clients to other agencies, if the Toronto Central Local Health Integration Network does not provide services.

     

    QUALIFICATIONS

    • Two (2) years of relevant experience.
    • Minimum of a post-secondary diploma or degree in the health or social services field, or equivalent experience.
    • Must be fluent in English (Oral and Written).
    • Exceptional client service skills
    • Knowledge of the range of community resources and programs available to assist clients and their families, including long-term care facilities.
    • Detailed-oriented with excellent analytical, problem solving and organizational skills to meet deadlines and solve problems.
    • Ability to work in a busy environment, multi-task, take direction when necessary, and handle concurrent task without close supervision while maintaining a positive attitude in stressful situations.
    • Demonstrated reliability, adaptability, flexibility and accountability.
    • Computer literacy in a Windows environment is required, particularly Word and Excel.
    • Ability to deal sensitively with clients from a wide range of cultural, ethnic and socio-economic groups
    • Knowledge of medical terminology preferred
    • Ability to speak an additional language is an asset
    • AIRS certification is an asset

     

     Toronto Central LHIN is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

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