Community Care Access Centres (CCACs) have a unique mandate within Ontario’s health care system. Each year, over 637,000 Ontarians count on their local CCACs to help them navigate the complexities of the health care system and access quality care and support. CCACs play a dual role in meeting evolving community needs: they facilitate the delivery of community health care services by overseeing and managing contracted service providers; and they provide direct clinical care through new programs, including innovative nursing initiatives such as the School Mental Health and Addictions Nursing Team, and the Rapid Response Nursing Team.
Your passion for community health care, your vision for excellence in client service delivery, and your strong operational management skills will drive your success as a Manager at the Toronto Central Community Care Access Centre (CCAC). This is an exceptional opportunity to lead and manage change by contributing new ideas and new ways of delivering excellence in community health care.
As a Manager, you will oversee the ongoing management, planning and evaluation of case management and community health care coordination within your assigned area. A recognized relationship builder and people manager, you will work with our diverse community service partners, and motivate and inspire a dedicated CCAC client service team to ensure a commitment to continuous improvement and quality, client focused service delivery. As a Community Health Care Manager in our multi-faceted environment, you will be accountable for the quality and fiscal management of delivered programs and services, manage a staff complement that may include remotely based team members, and identify opportunities to develop new programs and services to meet evolving community health care needs.
Reporting to the Director of Client Services, you will:
Location: Toronto (Toronto Central CCAC)
Toronto Central CCAC is committed to accommodating people with disabilities as part of our hiring process. If you have any special requirements during the recruitment process, please advise Human Resources.